Why is "edit in Audition" greyed out in Premiere Pro and After Effects?

Question

Since the CC 2014 launch, the option in in Premiere Pro and After Effects to "edit in Audition" is greyed out. Right-clicking a clip in Premiere Pro doesn't have an option for Audition. I cannot send my compositions, sequences or clips to Audition for audio editing. I contacted an Adobe Support personnel earlier this evening. They suggested to go into my Mac's System Preferences and enable a root user, log out of my account, log into the root user, shut down and boot up into safe mode. None of these scenarios worked. It is still greyed out, in both user accounts.
Is this a known issue? I even uninstalled and reinstalled Audition. Still nothing. All my Adobe apps are updated. My Mac is updated. Again, never had this issue before.
I'd appreciate any assistance!
Thank you!
Cheers,
Evan Lockhart

Answer 1

I may have an answer for you, but not sure if my resolution will work for Macs.
First, here's my system and initial info. I'm using a work computer, operating system is Windows 7. I just upgraded to Adobe CC 2014 about a week ago, and I also uninstalled the previous versions of all my Creative Cloud programs after installing the new versions (CC 2014 doesn't just update the previous version, it installs a new program and doesn't automatically uninstall the previous CC programs). Not sure if the uninstall is necessary, for this resolution to work.
Anyway, after I installed Premiere Pro CC 2014 and Audition CC 2014, the Edit Clip in Adobe Audition command was available from the Edit menu in the Menu bar, but was disabled in the right-click menu for the sequence (for the right-click menu, it was visible, but greyed out and disabled). When I tried to use the command from the Edit menu in the Menu bar, it gave me a dialog box to fill out and it created a new folder (titled "Adobe Audition Interchange"). So, the command, when selected from the "Edit menu" obviously uses a different process than the command from the right-click menu. Anyway, I didn't want a new folder created or to fill out a dialog box, I just wanted it to behave like it used to. Basically, when I right-click the sequence and select Edit Clip in Adobe Audition from the right-click menu, it just opens Audition and the audio waveform is visible.
I was able to resolve this and get the right-click command working by reading a couple of articles on this same issue from Adobe CC (not CC 2014) and using those to figure out how to fix this in Adobe CC 2014.
Here's what I did:
I had to locate my .sesx files in my system. They are NOT in the same location as they were for the previous version of CC (at least, they weren't for me). I had to use the Search command and look for .sesx extensions to locate them.
Found them under the path C:>Users>Public>Public Documents>Adobe>Audition>7.0>Session Templates. Note that (for me), there was a folder titled 6.0 on the same level as the 7.0 folder. I selected the 7.0 folder as that folder contained the most recent set of .sesx files. I checked the 6.0 folder and those were the .sesx files from the previous version, so I deleted that folder just as a clean-up step.
I right-clicked on one of the .sesx files in the Session Templates folder and then selected Open with from the right-click menu. The Open with dialog box displays and provides a list of programs.
I selected Adobe Audition CC 2014 from the list of programs (you may have to browse to find it) and then selected Always use the selected program to open this kind of file. I then clicked OK to submit the configuration command and close the Open with dialog box.
I restarted Premiere Pro CC 2014 and the Edit Clip In Adobe Audition command was now enabled on the right-click menu and was working properly.
I wept with joy..... OK, not really, but I'm always irritated at ridiculous regression errors and a lack of thorough testing of new software versions, so I am happy to resolve frustrating issues.
Don't know if this will help you, or if you already resolved your issue. Either way, good luck!
~ Jim