Why is Elements 12 asking me to start a trial period when I already registered my product last year?

Why is Elements 12 asking me to start a trial period when I already registered my product last year?

Thx John - but the page did not provide a solution. I too am having the same problem. Simply, we are being ripped off blindly by Adobe, moreso in Australia where, because of geopricing by Adobe, we are forced to pay more for our software ...
Frank

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