Why is elements organizer crashing?
Since I tried to download elements and premiere elements 10 my elements organizer reports crash and will not open. the edit function does open. Also around that same time I allowed flash player upgrade and tried to go to shutterfly to creat a photo book. My internet connection is less that optimum certainly, but it usually gets the job done.
If you are using the auto-analysis options, try turning them off for a while. It often improves performance.
Go to Edit à Preferences à Media-Analysis
Then uncheck everything.
Similar Messages
-
Why does Elements 12 crash as soon as I open Type tool? Get message "An unexpected and unrecoverable problem has occurred. Photoshop Elements will now exit." Using Mac. No imported fonts
Thank you, Barbara. All fonts seemed fine, no empty or duplicates. When I went back to Elements and tried again, it did not crash! After months of not being able to use type tool,,, not sure why it worked, but it did. Thanks again! I appreciate the time you took to answer my question.
-
Elements Organizer crashes after Start
Elements Organizer crashes after Start whith Errormessage
"Elements 12 Organizer funktioniert nicht mehr"
what can I do.Hi bic49,
Hold down your Shift key while launching the Organizer. This would open up the Catalog Manager. Highlight your catalog at the bottom of the window, and choose "Repair" and then "Optimize".
If that doesn't solve it, from the Catalog Manager, try creating a new catalog.
If Organizer still fails to launch, try following steps –
For Win
Delete the Organizer preferences. (Organizer preferences are located at %appdata%/Adobe/Elements Organizer/11.0/Organizer). Delete the "status.dat" and "psa.prf" file from this folder.
Navigate to folder on your machine where application is installed. Right click "PhotoshopElementsOrganizer.exe" and run it as Administrator.
For Mac
Delete the Organizer preferences [Organizer preferences are located at //Users/[Your User Account]/Library/Preferences/]
Delete the file “com.Adobe.Elements Organizer.11.0.plist” from above location and relaunch the Organizer.
-Harshit yadav -
Photoshop elements organizer crashing
("Adobe Elements Organizer 12 Quit Unexpectedly" continuously while trying to tag pictures. MacBook Pro (OS X Ver 10.9.5) & Elements Organizer 12.0 - both purchase Aug 2014. Is there a fix for this?
Hi,
Could you please share the crash dump with us. The steps to extract the entire crash dump is shared at: Photoshop Elements (PSE) knowledge base.
under section:
Enabling crash dumps on Windows Vista or later
Once you have the.dmp file, please let me know. I will share the location where you can upload this crash dump to. It will help us investigate the issue.
Regards,
vaishali -
Elements organizer crashing on startup
crash report
Date/Time: 2014-04-17 16:32:19 +0100
OS Version: 10.9.2 (Build 13C64)
Architecture: x86_64
Report Version: 18
Command: Adobe Elements 10 Organizer
Path: /Applications/Adobe Elements 10 Organizer.app/Contents/MacOS/Adobe Elements 10 Organizer
Version: 10.0.(20110831.m.17215) (10.0)
Parent: launchd [203]
PID: 1396
Event: hang
Duration: 4.16s
Steps: 42 (100ms sampling interval)
Hardware model: iMac12,1
Active cpus: 4
Fan speed: 1397 rpm
Free pages: 130524 pages (-1599)
Pageins: 0 pages
Pageouts: 0 pages
Swapins: 0 pages
Swapouts: 0 pages
Process: Adobe Elements 10 Organizer [1396]
Path: /Applications/Adobe Elements 10 Organizer.app/Contents/MacOS/Adobe Elements 10 Organizer
Architecture: i386
Parent: launchd [203]
UID: 501
Task size: 34356 pages
CPU Time: 4.120s
Thread 0x3664a priority 18-47 cpu time 4.111s
42 SLIB::SyncPrefs::SyncPrefs() + 11290 (Adobe Elements 10 Organizer) [0x187286]
42 SLIB::SyncPrefs::SyncPrefs() + 160391 (Adobe Elements 10 Organizer) [0x1ab8f3]
42 SLIB::SyncPrefs::SyncPrefs() + 213921 (Adobe Elements 10 Organizer) [0x1b8a0d]
42 SLIB::SyncPrefs::SyncPrefs() + 5077588 (Adobe Elements 10 Organizer) [0x65c0c0]
42 SLIB::SyncPrefs::SyncPrefs() + 1455162 (Adobe Elements 10 Organizer) [0x2e7aa6]
42 SLIB::SyncPrefs::SyncPrefs() + 5105570 (Adobe Elements 10 Organizer) [0x662e0e]
42 SLIB::SyncPrefs::SyncPrefs() + 5105186 (Adobe Elements 10 Organizer) [0x662c8e]
42 SLIB::SyncPrefs::SyncPrefs() + 5078806 (Adobe Elements 10 Organizer) [0x65c582]
42 SLIB::SyncPrefs::SyncPrefs() + 5099851 (Adobe Elements 10 Organizer) [0x6617b7]
42 SLIB::SyncPrefs::SyncPrefs() + 5458243 (Adobe Elements 10 Organizer) [0x6b8faf]
42 SLIB::SyncPrefs::SyncPrefs() + 6592393 (Adobe Elements 10 Organizer) [0x7cddf5]
42 SLIB::SyncPrefs::SyncPrefs() + 3582722 (Adobe Elements 10 Organizer) [0x4ef16e]
42 SLIB::SyncPrefs::SyncPrefs() + 3595030 (Adobe Elements 10 Organizer) [0x4f2182]
42 SLIB::SyncPrefs::SyncPrefs() + 62811 (Adobe Elements 10 Organizer) [0x193bc7]
42 boost::function0<void>::operator()() const + 79 (Adobe Elements 10 Organizer) [0xb9f997]
42 SLIB::SyncPrefs::SyncPrefs() + 3588697 (Adobe Elements 10 Organizer) [0x4f08c5]
42 SLIB::SyncPrefs::SyncPrefs() + 3588550 (Adobe Elements 10 Organizer) [0x4f0832]
42 SLIB::SyncPrefs::SyncPrefs() + 3594146 (Adobe Elements 10 Organizer) [0x4f1e0e]
42 SLIB::SyncPrefs::SyncPrefs() + 3594097 (Adobe Elements 10 Organizer) [0x4f1ddd]
42 SLIB::SyncPrefs::SyncPrefs() + 3586595 (Adobe Elements 10 Organizer) [0x4f008f]
42 SLIB::SyncPrefs::SyncPrefs() + 3586557 (Adobe Elements 10 Organizer) [0x4f0069]
42 SLIB::SyncPrefs::SyncPrefs() + 3586192 (Adobe Elements 10 Organizer) [0x4efefc]
42 SLIB::SyncPrefs::SyncPrefs() + 3585018 (Adobe Elements 10 Organizer) [0x4efa66]
42 dbl::sql_t::begin() const + 45 (Adobe Elements 10 Organizer) [0xb5f861]
42 std::vector<dbl::entry_data, std::allocator<dbl::entry_data> >::operator=(std::vector<dbl::entry_data, std::allocator<dbl::entry_data> > const&) + 2983 (Adobe Elements 10 Organizer) [0xaa444f]
42 boost::detail::sp_counted_impl_p<dbl::sqlite_database::data>::~sp_counted_impl_p() + 3001 (Adobe Elements 10 Organizer) [0xaa6035]
42 sqlite_result::advance() + 234 (Adobe Elements 10 Organizer) [0xaa76c8]
42 psedit::Round16(double) + 193745 (Adobe Elements 10 Organizer) [0xa70def]
10 psedit::Round16(double) + 171295 (Adobe Elements 10 Organizer) [0xa6b63d]
10 psedit::Round16(double) + 84289 (Adobe Elements 10 Organizer) [0xa5625f]
4 psedit::Round16(double) + 83123 (Adobe Elements 10 Organizer) [0xa55dd1]
4 psedit::Round16(double) + 81771 (Adobe Elements 10 Organizer) [0xa55889]
2 psedit::Round16(double) + 59337 (Adobe Elements 10 Organizer) [0xa500e7]
1 psedit::Round16(double) + 59248 (Adobe Elements 10 Organizer) [0xa5008e]
1 <executing in user space>
1 psedit::Round16(double) + 59221 (Adobe Elements 10 Organizer) [0xa50073]
1 psedit::Round16(double) + 56935 (Adobe Elements 10 Organizer) [0xa4f785]
1 <executing in user space>
1 psedit::Round16(double) + 17161 (Adobe Elements 10 Organizer) [0xa45c27]
1 <executing in user space>
1 psedit::Round16(double) + 17298 (Adobe Elements 10 Organizer) [0xa45cb0]
1 <executing in user space>
1 psedit::Round16(double) + 82487 (Adobe Elements 10 Organizer) [0xa55b55]
1 <executing in user space>
1 psedit::Round16(double) + 82581 (Adobe Elements 10 Organizer) [0xa55bb3]
1 psedit::Round16(double) + 3026 (Adobe Elements 10 Organizer) [0xa424f0]
1 <executing in user space>
1 psedit::Round16(double) + 82914 (Adobe Elements 10 Organizer) [0xa55d00]
1 <executing in user space>
1 psedit::Round16(double) + 82968 (Adobe Elements 10 Organizer) [0xa55d36]
1 <executing in user space>
1 psedit::Round16(double) + 82493 (Adobe Elements 10 Organizer) [0xa55b5b]
1 <executing in user space>
1 psedit::Round16(double) + 82567 (Adobe Elements 10 Organizer) [0xa55ba5]
1 <executing in user space>
9 psedit::Round16(double) + 172736 (Adobe Elements 10 Organizer) [0xa6bbde]
7 psedit::Round16(double) + 104857 (Adobe Elements 10 Organizer) [0xa5b2b7]
3 psedit::Round16(double) + 29763 (Adobe Elements 10 Organizer) [0xa48d61]
3 malloc + 52 (libsystem_malloc.dylib) [0x94252f44]
2 malloc_zone_malloc + 75 (libsystem_malloc.dylib) [0x9425255b]
2 szone_malloc + 24 (libsystem_malloc.dylib) [0x94245b6a]
1 szone_malloc_should_clear + 2076 (libsystem_malloc.dylib) [0x942507c9]
1 <executing in user space>
1 szone_malloc_should_clear + 15 (libsystem_malloc.dylib) [0x9424ffbc]
1 <executing in user space>
1 malloc_zone_malloc + 132 (libsystem_malloc.dylib) [0x94252594]
1 <executing in user space>
2 psedit::Round16(double) + 29890 (Adobe Elements 10 Organizer) [0xa48de0]
1 pthread_mutex_unlock + 28 (libsystem_pthread.dylib) [0x97190ac2]
1 _pthread_mutex_check_init + 9 (libsystem_pthread.dylib) [0x97190bd3]
1 <executing in user space>
1 pthread_mutex_unlock + 83 (libsystem_pthread.dylib) [0x97190af9]
1 OSAtomicCompareAndSwap64Barrier$VARIANT$mp + 26 (libsystem_platform.dylib) [0x9525139a]
1 <executing in user space>
2 psedit::Round16(double) + 29689 (Adobe Elements 10 Organizer) [0xa48d17]
2 psedit::Round16(double) + 33746 (Adobe Elements 10 Organizer) [0xa49cf0]
2 psedit::Round16(double) + 1986 (Adobe Elements 10 Organizer) [0xa420e0]
2 pthread_mutex_lock + 16 (libsystem_pthread.dylib) [0x971907ac]
1 _pthread_mutex_lock + 219 (libsystem_pthread.dylib) [0x9719088c]
1 <executing in user space>
1 OSAtomicCompareAndSwap64Barrier$VARIANT$mp + 26 (libsystem_platform.dylib) [0x9525139a]
1 <executing in user space>
1 psedit::Round16(double) + 104893 (Adobe Elements 10 Organizer) [0xa5b2db]
1 <executing in user space>
1 psedit::Round16(double) + 104922 (Adobe Elements 10 Organizer) [0xa5b2f8]
1 _platform_memmove$VARIANT$sse42 + 36 (libsystem_platform.dylib) [0x95253334]
1 <executing in user space>
6 psedit::Round16(double) + 170057 (Adobe Elements 10 Organizer) [0xa6b167]
6 psedit::Round16(double) + 26169 (Adobe Elements 10 Organizer) [0xa47f57]
3 psedit::Round16(double) + 25931 (Adobe Elements 10 Organizer) [0xa47e69]
1 szone_free_definite_size + 1 (libsystem_malloc.dylib) [0x94248b09]
1 <executing in user space>
1 free + 62 (libsystem_malloc.dylib) [0x94252c46]
1 szone_size + 53 (libsystem_malloc.dylib) [0x942458ba]
1 <executing in user space>
1 free + 64 (libsystem_malloc.dylib) [0x94252c48]
1 <executing in user space>
2 psedit::Round16(double) + 25908 (Adobe Elements 10 Organizer) [0xa47e52]
2 psedit::Round16(double) + 1986 (Adobe Elements 10 Organizer) [0xa420e0]
1 pthread_mutex_lock + 16 (libsystem_pthread.dylib) [0x971907ac]
1 _pthread_mutex_lock + 634 (libsystem_pthread.dylib) [0x97190a2b]
1 <executing in user space>
1 pthread_mutex_lock + 9 (libsystem_pthread.dylib) [0x971907a5]
1 <executing in user space>
1 pthread_mutex_unlock + 83 (libsystem_pthread.dylib) [0x97190af9]
1 OSAtomicCompareAndSwap64Barrier$VARIANT$mp + 26 (libsystem_platform.dylib) [0x9525139a]
1 <executing in user space>
3 psedit::Round16(double) + 181424 (Adobe Elements 10 Organizer) [0xa6ddce]
2 psedit::Round16(double) + 118553 (Adobe Elements 10 Organizer) [0xa5e837]
1 psedit::Round16(double) + 86889 (Adobe Elements 10 Organizer) [0xa56c87]
1 psedit::Round16(double) + 65374 (Adobe Elements 10 Organizer) [0xa5187c]
1 <executing in user space>
1 psedit::Round16(double) + 65320 (Adobe Elements 10 Organizer) [0xa51846]
1 <executing in user space>
1 psedit::Round16(double) + 118494 (Adobe Elements 10 Organizer) [0xa5e7fc]
1 psedit::Round16(double) + 83355 (Adobe Elements 10 Organizer) [0xa55eb9]
1 psedit::Round16(double) + 65310 (Adobe Elements 10 Organizer) [0xa5183c]
1 <executing in user space>
2 psedit::Round16(double) + 162799 (Adobe Elements 10 Organizer) [0xa6950d]
2 <executing in user space>
2 psedit::Round16(double) + 169924 (Adobe Elements 10 Organizer) [0xa6b0e2]
1 psedit::Round16(double) + 116810 (Adobe Elements 10 Organizer) [0xa5e168]
1 <executing in user space>
1 psedit::Round16(double) + 116470 (Adobe Elements 10 Organizer) [0xa5e014]
1 <executing in user space>
2 psedit::Round16(double) + 181290 (Adobe Elements 10 Organizer) [0xa6dd48]
1 psedit::Round16(double) + 87204 (Adobe Elements 10 Organizer) [0xa56dc2]
1 <executing in user space>
1 psedit::Round16(double) + 26188 (Adobe Elements 10 Organizer) [0xa47f6a]
1 <executing in user space>
2 psedit::Round16(double) + 171429 (Adobe Elements 10 Organizer) [0xa6b6c3]
2 psedit::Round16(double) + 83641 (Adobe Elements 10 Organizer) [0xa55fd7]
1 psedit::Round16(double) + 64841 (Adobe Elements 10 Organizer) [0xa51667]
1 <executing in user space>
1 psedit::Round16(double) + 65304 (Adobe Elements 10 Organizer) [0xa51836]
1 <executing in user space>
1 psedit::Round16(double) + 172127 (Adobe Elements 10 Organizer) [0xa6b97d]
1 <executing in user space>
1 psedit::Round16(double) + 162821 (Adobe Elements 10 Organizer) [0xa69523]
1 <executing in user space>
1 psedit::Round16(double) + 192046 (Adobe Elements 10 Organizer) [0xa7074c]
1 <executing in user space>
1 psedit::Round16(double) + 180795 (Adobe Elements 10 Organizer) [0xa6db59]
1 <executing in user space>
1 psedit::Round16(double) + 164879 (Adobe Elements 10 Organizer) [0xa69d2d]
1 <executing in user space>
1 psedit::Round16(double) + 172575 (Adobe Elements 10 Organizer) [0xa6bb3d]
1 psedit::Round16(double) + 6870 (Adobe Elements 10 Organizer) [0xa433f4]
1 <executing in user space>
Thread 0x366d7 DispatchQueue 2703022764 priority 49
42 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x94470546]
42 kevent64 + 10 (libsystem_kernel.dylib) [0x96d96992]
*42 ??? (mach_kernel + 3949760) [0xffffff80005c44c0]
Thread 0x36700 priority 47
42 thread_start + 34 (libsystem_pthread.dylib) [0x97192cf2]
42 _pthread_start + 130 (libsystem_pthread.dylib) [0x9718d485]
42 _pthread_body + 144 (libsystem_pthread.dylib) [0x9718d5fb]
42 C_AMTUISwitchSuppressUpdates + 16966 (amtservices) [0x10087966]
42 C_EULA_SetState + 2164 (amtservices) [0x10080650]
42 C_AMTUISwitchSuppressUpdates + 16864 (amtservices) [0x10087900]
42 pthread_cond_wait + 48 (libsystem_pthread.dylib) [0x97191fa3]
42 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96d957ca]
*42 psynch_cvcontinue + 0 (pthread) [0xffffff7f80d1f940]
Thread 0x36702 priority 47 cpu time 0.002s
42 thread_start + 34 (libsystem_pthread.dylib) [0x97192cf2]
42 _pthread_start + 130 (libsystem_pthread.dylib) [0x9718d485]
42 _pthread_body + 144 (libsystem_pthread.dylib) [0x9718d5fb]
42 void EMS::CVectorEnumerator::ToVector<EMS::SmartPtr<EMS::Base, 1648456517ul> >(EMS::SmartPtr<EMS::VectorEnumerator, 1986356037ul>, std::vector<EMS::SmartPtr<EMS::Base, 1648456517ul>, std::allocator<EMS::SmartPtr<EMS::Base, 1648456517ul> > >&) + 195108 (Adobe Elements 10 Organizer) [0xbdef18]
42 void EMS::CVectorEnumerator::ToVector<EMS::SmartPtr<EMS::Base, 1648456517ul> >(EMS::SmartPtr<EMS::VectorEnumerator, 1986356037ul>, std::vector<EMS::SmartPtr<EMS::Base, 1648456517ul>, std::allocator<EMS::SmartPtr<EMS::Base, 1648456517ul> > >&) + 95407 (Adobe Elements 10 Organizer) [0xbc69a3]
42 void EMS::CVectorEnumerator::ToVector<EMS::SmartPtr<EMS::Base, 1648456517ul> >(EMS::SmartPtr<EMS::VectorEnumerator, 1986356037ul>, std::vector<EMS::SmartPtr<EMS::Base, 1648456517ul>, std::allocator<EMS::SmartPtr<EMS::Base, 1648456517ul> > >&) + 194839 (Adobe Elements 10 Organizer) [0xbdee0b]
42 __semwait_signal + 10 (libsystem_kernel.dylib) [0x96d95b76]
*42 semaphore_wait_continue + 0 (mach_kernel) [0xffffff800023b5a0]
Thread 0x36c43 priority 47 cpu time 0.006s
42 thread_start + 34 (libsystem_pthread.dylib) [0x97192cf2]
42 _pthread_start + 130 (libsystem_pthread.dylib) [0x9718d485]
42 _pthread_body + 144 (libsystem_pthread.dylib) [0x9718d5fb]
42 _NSEventThread + 283 (AppKit) [0x90469b68]
42 CFRunLoopRunInMode + 123 (CoreFoundation) [0x976b297b]
42 CFRunLoopRunSpecific + 394 (CoreFoundation) [0x976b2b1a]
40 __CFRunLoopRun + 1393 (CoreFoundation) [0x976b3301]
40 __CFRunLoopServiceMachPort + 169 (CoreFoundation) [0x976b3d29]
40 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x96d90f7a]
*40 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000216800]
2 __CFRunLoopRun + 2130 (CoreFoundation) [0x976b35e2]
2 __CFRunLoopDoSource1 + 523 (CoreFoundation) [0x976c2e1b]
2 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 53 (CoreFoundation) [0x976c2eb5]
2 __CFMachPortPerform + 440 (CoreFoundation) [0x976c3088]
2 MessageHandler(__CFMachPort*, void*, long, void*) + 52 (HIToolbox) [0x9c03d746]
2 PullEventsFromWindowServerOnConnection(unsigned int, unsigned char, __CFMachPortBoost*) + 99 (HIToolbox) [0x9c03d7dd]
2 CGEventCreateNextEvent + 39 (CoreGraphics) [0x99ca48ab]
2 CGSGetNextEventRecordInternal + 84 (CoreGraphics) [0x99ca4944]
2 CGSSnarfAndDispatchDatagrams + 167 (CoreGraphics) [0x99ca4b05]
1 _CGSGetPortStreamInline + 127 (CoreGraphics) [0x99ca4d4c]
1 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x96d90f7a]
*1 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000216800]
1 mig_reply_setup + 68 (libsystem_kernel.dylib) [0x96d911ea]
1 <executing in user space>
Thread 0x36c50 priority 47
42 thread_start + 34 (libsystem_pthread.dylib) [0x97192cf2]
42 _pthread_start + 130 (libsystem_pthread.dylib) [0x9718d485]
42 _pthread_body + 144 (libsystem_pthread.dylib) [0x9718d5fb]
42 PrivateMPEntryPoint + 68 (CarbonCore) [0x925e22ce]
42 ??? (AdobeACE + 260473) [0x31a3979]
42 ??? (AdobeACE + 262017) [0x31a3f81]
42 MPWaitOnQueue + 199 (CarbonCore) [0x925e1cf2]
42 TSWaitOnConditionTimedRelative + 186 (CarbonCore) [0x926158a6]
42 TSWaitOnCondition + 128 (CarbonCore) [0x92615682]
42 pthread_cond_wait$UNIX2003 + 71 (libsystem_pthread.dylib) [0x97191bd9]
42 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96d957ca]
*42 psynch_cvcontinue + 0 (pthread) [0xffffff7f80d1f940]
Thread 0x36c51 priority 47
42 thread_start + 34 (libsystem_pthread.dylib) [0x97192cf2]
42 _pthread_start + 130 (libsystem_pthread.dylib) [0x9718d485]
42 _pthread_body + 144 (libsystem_pthread.dylib) [0x9718d5fb]
42 PrivateMPEntryPoint + 68 (CarbonCore) [0x925e22ce]
42 ??? (AdobeACE + 260473) [0x31a3979]
42 ??? (AdobeACE + 262017) [0x31a3f81]
42 MPWaitOnQueue + 199 (CarbonCore) [0x925e1cf2]
42 TSWaitOnConditionTimedRelative + 186 (CarbonCore) [0x926158a6]
42 TSWaitOnCondition + 128 (CarbonCore) [0x92615682]
42 pthread_cond_wait$UNIX2003 + 71 (libsystem_pthread.dylib) [0x97191bd9]
42 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96d957ca]
*42 psynch_cvcontinue + 0 (pthread) [0xffffff7f80d1f940]
Thread 0x36c52 priority 47
42 thread_start + 34 (libsystem_pthread.dylib) [0x97192cf2]
42 _pthread_start + 130 (libsystem_pthread.dylib) [0x9718d485]
42 _pthread_body + 144 (libsystem_pthread.dylib) [0x9718d5fb]
42 PrivateMPEntryPoint + 68 (CarbonCore) [0x925e22ce]
42 ??? (AdobeACE + 260473) [0x31a3979]
42 ??? (AdobeACE + 262017) [0x31a3f81]
42 MPWaitOnQueue + 199 (CarbonCore) [0x925e1cf2]
42 TSWaitOnConditionTimedRelative + 186 (CarbonCore) [0x926158a6]
42 TSWaitOnCondition + 128 (CarbonCore) [0x92615682]
42 pthread_cond_wait$UNIX2003 + 71 (libsystem_pthread.dylib) [0x97191bd9]
42 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96d957ca]
*42 psynch_cvcontinue + 0 (pthread) [0xffffff7f80d1f940]
Thread 0x36c84 priority 47
42 thread_start + 34 (libsystem_pthread.dylib) [0x97192cf2]
42 _pthread_start + 130 (libsystem_pthread.dylib) [0x9718d485]
42 _pthread_body + 144 (libsystem_pthread.dylib) [0x9718d5fb]
42 PrivateMPEntryPoint + 68 (CarbonCore) [0x925e22ce]
42 ??? (Camera Raw + 2415911) [0x17b3dd27]
42 ??? (Camera Raw + 2419494) [0x17b3eb26]
42 MPWaitOnQueue + 199 (CarbonCore) [0x925e1cf2]
42 TSWaitOnConditionTimedRelative + 186 (CarbonCore) [0x926158a6]
42 TSWaitOnCondition + 128 (CarbonCore) [0x92615682]
42 pthread_cond_wait$UNIX2003 + 71 (libsystem_pthread.dylib) [0x97191bd9]
42 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96d957ca]
*42 psynch_cvcontinue + 0 (pthread) [0xffffff7f80d1f940]
Thread 0x36c85 priority 47
42 thread_start + 34 (libsystem_pthread.dylib) [0x97192cf2]
42 _pthread_start + 130 (libsystem_pthread.dylib) [0x9718d485]
42 _pthread_body + 144 (libsystem_pthread.dylib) [0x9718d5fb]
42 PrivateMPEntryPoint + 68 (CarbonCore) [0x925e22ce]
42 ??? (Camera Raw + 2415911) [0x17b3dd27]
42 ??? (Camera Raw + 2419494) [0x17b3eb26]
42 MPWaitOnQueue + 199 (CarbonCore) [0x925e1cf2]
42 TSWaitOnConditionTimedRelative + 186 (CarbonCore) [0x926158a6]
42 TSWaitOnCondition + 128 (CarbonCore) [0x92615682]
42 pthread_cond_wait$UNIX2003 + 71 (libsystem_pthread.dylib) [0x97191bd9]
42 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96d957ca]
*42 psynch_cvcontinue + 0 (pthread) [0xffffff7f80d1f940]
Thread 0x36c86 priority 47
42 thread_start + 34 (libsystem_pthread.dylib) [0x97192cf2]
42 _pthread_start + 130 (libsystem_pthread.dylib) [0x9718d485]
42 _pthread_body + 144 (libsystem_pthread.dylib) [0x9718d5fb]
42 PrivateMPEntryPoint + 68 (CarbonCore) [0x925e22ce]
42 ??? (Camera Raw + 2415911) [0x17b3dd27]
42 ??? (Camera Raw + 2419494) [0x17b3eb26]
42 MPWaitOnQueue + 199 (CarbonCore) [0x925e1cf2]
42 TSWaitOnConditionTimedRelative + 186 (CarbonCore) [0x926158a6]
42 TSWaitOnCondition + 128 (CarbonCore) [0x92615682]
42 pthread_cond_wait$UNIX2003 + 71 (libsystem_pthread.dylib) [0x97191bd9]
42 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96d957ca]
*42 psynch_cvcontinue + 0 (pthread) [0xffffff7f80d1f940]
Thread 0x36c87 priority 47
42 thread_start + 34 (libsystem_pthread.dylib) [0x97192cf2]
42 _pthread_start + 130 (libsystem_pthread.dylib) [0x9718d485]
42 _pthread_body + 144 (libsystem_pthread.dylib) [0x9718d5fb]
42 ??? (Camera Raw + 1299271) [0x17a2d347]
42 EntryFM + 892612 (Camera Raw) [0x17ca7fc4]
42 ??? (Camera Raw + 443672) [0x1795c518]
42 pthread_cond_wait$UNIX2003 + 71 (libsystem_pthread.dylib) [0x97191bd9]
42 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96d957ca]
*42 psynch_cvcontinue + 0 (pthread) [0xffffff7f80d1f940]
Thread 0x36c92 priority 47
42 thread_start + 34 (libsystem_pthread.dylib) [0x97192cf2]
42 _pthread_start + 130 (libsystem_pthread.dylib) [0x9718d485]
42 _pthread_body + 144 (libsystem_pthread.dylib) [0x9718d5fb]
42 Pt::ExPost::ExPost() + 2685 (Adobe Elements 10 Organizer) [0xaf4ab5]
42 Pt::IoThread::IoThread(int) + 972 (Adobe Elements 10 Organizer) [0xaf1f38]
42 __sigwait + 10 (libsystem_kernel.dylib) [0x96d95e62]
*42 hndl_unix_scall + 216 (mach_kernel) [0xffffff80002f3818]
*42 unix_syscall + 471 (mach_kernel) [0xffffff800063e0a7]
*42 __sigwait_nocancel + 480 (mach_kernel) [0xffffff80005ddd70]
*42 msleep + 114 (mach_kernel) [0xffffff80005e1802]
*42 ??? (mach_kernel + 4068821) [0xffffff80005e15d5]
*42 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d1be]
*42 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*42 ??? (mach_kernel + 223627) [0xffffff800023698b]
*42 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e42]
Thread 0x36c95 priority 47
42 thread_start + 34 (libsystem_pthread.dylib) [0x97192cf2]
42 _pthread_start + 130 (libsystem_pthread.dylib) [0x9718d485]
42 _pthread_body + 144 (libsystem_pthread.dylib) [0x9718d5fb]
42 Pt::ExPost::ExPost() + 2685 (Adobe Elements 10 Organizer) [0xaf4ab5]
42 SLIB::SyncPrefs::SyncPrefs() + 447985 (Adobe Elements 10 Organizer) [0x1f1c5d]
42 __gnu_cxx::__normal_iterator<char const*, std::string> std::find<__gnu_cxx::__normal_iterator<char const*, std::string>, char>(__gnu_cxx::__normal_iterator<char const*, std::string>, __gnu_cxx::__normal_iterator<char const*, std::string>, char const&) + 64725 (Adobe Elements 10 Organizer) [0xaf1927]
42 pthread_cond_wait + 48 (libsystem_pthread.dylib) [0x97191fa3]
42 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96d957ca]
*42 psynch_cvcontinue + 0 (pthread) [0xffffff7f80d1f940]
Thread 0x36c96 priority 47
42 thread_start + 34 (libsystem_pthread.dylib) [0x97192cf2]
42 _pthread_start + 130 (libsystem_pthread.dylib) [0x9718d485]
42 _pthread_body + 144 (libsystem_pthread.dylib) [0x9718d5fb]
42 Pt::ExPost::ExPost() + 2685 (Adobe Elements 10 Organizer) [0xaf4ab5]
42 SLIB::SyncPrefs::SyncPrefs() + 447985 (Adobe Elements 10 Organizer) [0x1f1c5d]
42 __gnu_cxx::__normal_iterator<char const*, std::string> std::find<__gnu_cxx::__normal_iterator<char const*, std::string>, char>(__gnu_cxx::__normal_iterator<char const*, std::string>, __gnu_cxx::__normal_iterator<char const*, std::string>, char const&) + 64725 (Adobe Elements 10 Organizer) [0xaf1927]
42 pthread_cond_wait + 48 (libsystem_pthread.dylib) [0x97191fa3]
42 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96d957ca]
*42 psynch_cvcontinue + 0 (pthread) [0xffffff7f80d1f940]
Thread 0x36c9e priority 63
42 thread_start + 34 (libsystem_pthread.dylib) [0x97192cf2]
42 _pthread_start + 130 (libsystem_pthread.dylib) [0x9718d485]
42 _pthread_body + 144 (libsystem_pthread.dylib) [0x9718d5fb]
42 __NSThread__main__ + 1426 (Foundation) [0x93b74e66]
42 -[NSThread main] + 45 (Foundation) [0x93b74f0e]
42 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381 (Foundation) [0x93b75095]
42 CFRunLoopRunInMode + 123 (CoreFoundation) [0x976b297b]
42 CFRunLoopRunSpecific + 394 (CoreFoundation) [0x976b2b1a]
42 __CFRunLoopRun + 1393 (CoreFoundation) [0x976b3301]
42 __CFRunLoopServiceMachPort + 169 (CoreFoundation) [0x976b3d29]
42 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x96d90f7a]
*42 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000216800]
Thread 0x36cad priority 47
42 thread_start + 34 (libsystem_pthread.dylib) [0x97192cf2]
42 _pthread_start + 130 (libsystem_pthread.dylib) [0x9718d485]
42 _pthread_body + 144 (libsystem_pthread.dylib) [0x9718d5fb]
42 __select + 10 (libsystem_kernel.dylib) [0x96d95ace]
*42 ??? (mach_kernel + 4069872) [0xffffff80005e19f0]
Thread 0x36caf priority 47
42 thread_start + 34 (libsystem_pthread.dylib) [0x97192cf2]
42 _pthread_start + 130 (libsystem_pthread.dylib) [0x9718d485]
42 _pthread_body + 144 (libsystem_pthread.dylib) [0x9718d5fb]
42 ??? (AuthPlayLib + 4467942) [0x18cecce6]
42 ??? (AuthPlayLib + 4467648) [0x18cecbc0]
42 ??? (AuthPlayLib + 4467580) [0x18cecb7c]
42 ??? (AuthPlayLib + 103263) [0x188c335f]
42 ??? (AuthPlayLib + 4467343) [0x18ceca8f]
42 pthread_cond_wait + 48 (libsystem_pthread.dylib) [0x97191fa3]
42 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96d957ca]
*42 psynch_cvcontinue + 0 (pthread) [0xffffff7f80d1f940]
Thread 0x36cb0 priority 47
42 thread_start + 34 (libsystem_pthread.dylib) [0x97192cf2]
42 _pthread_start + 130 (libsystem_pthread.dylib) [0x9718d485]
42 _pthread_body + 144 (libsystem_pthread.dylib) [0x9718d5fb]
42 ??? (AuthPlayLib + 4467942) [0x18cecce6]
42 ??? (AuthPlayLib + 4467648) [0x18cecbc0]
42 ??? (AuthPlayLib + 4467580) [0x18cecb7c]
42 ??? (AuthPlayLib + 103263) [0x188c335f]
42 ??? (AuthPlayLib + 4467343) [0x18ceca8f]
42 pthread_cond_wait + 48 (libsystem_pthread.dylib) [0x97191fa3]
42 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96d957ca]
*42 psynch_cvcontinue + 0 (pthread) [0xffffff7f80d1f940]
Thread 0x36cb1 priority 47
42 thread_start + 34 (libsystem_pthread.dylib) [0x97192cf2]
42 _pthread_start + 130 (libsystem_pthread.dylib) [0x9718d485]
42 _pthread_body + 144 (libsystem_pthread.dylib) [0x9718d5fb]
42 ??? (AuthPlayLib + 4467942) [0x18cecce6]
42 ??? (AuthPlayLib + 4467648) [0x18cecbc0]
42 ??? (AuthPlayLib + 4467580) [0x18cecb7c]
42 ??? (AuthPlayLib + 103263) [0x188c335f]
42 ??? (AuthPlayLib + 4467343) [0x18ceca8f]
42 pthread_cond_wait + 48 (libsystem_pthread.dylib) [0x97191fa3]
42 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96d957ca]
*42 psynch_cvcontinue + 0 (pthread) [0xffffff7f80d1f940]
Thread 0x36cb2 priority 47
42 thread_start + 34 (libsystem_pthread.dylib) [0x97192cf2]
42 _pthread_start + 130 (libsystem_pthread.dylib) [0x9718d485]
42 _pthread_body + 144 (libsystem_pthread.dylib) [0x9718d5fb]
42 ??? (AuthPlayLib + 4467942) [0x18cecce6]
42 ??? (AuthPlayLib + 4467648) [0x18cecbc0]
42 ??? (AuthPlayLib + 4467580) [0x18cecb7c]
42 ??? (AuthPlayLib + 103263) [0x188c335f]
42 ??? (AuthPlayLib + 4467343) [0x18ceca8f]
42 pthread_cond_wait + 48 (libsystem_pthread.dylib) [0x97191fa3]
42 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96d957ca]
*42 psynch_cvcontinue + 0 (pthread) [0xffffff7f80d1f940]
Binary Images:
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0x3164000 - 0x3285feb AdobeACE (1) <4ED19D67-5FCE-653F-FE47-63F2642FFD3C> /Applications/Adobe Elements 10 Organizer.app/Contents/Frameworks/adobeace.framework/versions/a/AdobeACE
0x10062000 - 0x100cefe7 com.adobe.amt.services AMTServices 4.2.0.4 (BuildVersion: 4.2; BuildDate: Wed Apr 27 2011 21:49:00) (4.2.0.4) <4AB06004-C6E0-593E-912C-821526F14DF9> /Applications/Adobe Elements 10 Organizer.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
0x178f0000 - 0x182dbfe3 com.adobe.CameraRaw 6.4.1 (145) (6.4.1f145) <7C973EFD-76E1-2C8A-42AE-F02A6AB0B4C9> /Library/Application Support/Adobe/*/Camera Raw.plugin/Contents/MacOS/Camera Raw
0x188aa000 - 0x192d2fe3 com.macromedia.Flash Player.authplaylib 10.3.181.16 (10.3.181.16) <B6B1B7A4-C6B9-C326-C3A5-85837862ED4D> /Applications/Adobe Elements 10 Organizer.app/Contents/Frameworks/authplaylib.bundle/Contents/MacOS/AuthPlayLib
0x90298000 - 0x90eb6ff3 com.apple.AppKit 6.9 (1265.19) <07125263-9E97-3A47-BBD3-6FB462910565> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x92556000 - 0x92857ffb com.apple.CoreServices.CarbonCore 1077.17 (1077.17) <02C72D54-E3D3-32B0-A081-E85A7038489D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x93b08000 - 0x93e33ffe com.apple.Foundation 6.9 (1056.13) <C33A8984-7E97-36BE-B842-EE4FE35F53EA> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x94242000 - 0x9425aff7 libsystem_malloc.dylib (23.10.1) <CB52555E-0F5B-31E3-A42A-FD4F930E2192> /usr/lib/system/libsystem_malloc.dylib
0x9446d000 - 0x94485ffd libdispatch.dylib (339.90.1) <871AC354-D1B6-3475-889E-AF594448CF43> /usr/lib/system/libdispatch.dylib
0x9524e000 - 0x95253ff3 libsystem_platform.dylib (24.90.1) <0613F163-9A7A-3908-B30B-AC1627503933> /usr/lib/system/libsystem_platform.dylib
0x96d7e000 - 0x96d9bff4 libsystem_kernel.dylib (2422.90.20) <C823B3BD-F818-3D7A-9FB7-9BDE00E2BEA1> /usr/lib/system/libsystem_kernel.dylib
0x9718c000 - 0x97193ffb libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib
0x9763d000 - 0x9783ffff com.apple.CoreFoundation 6.9 (855.14) <756998B3-F507-3474-AFB2-769FC9CE5263> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x99c6c000 - 0x9a064fff com.apple.CoreGraphics 1.600.0 <82BA834B-C3D1-39CC-B9C3-5C4C976A3BCD> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9c009000 - 0x9c37eff9 com.apple.HIToolbox 2.1 <8CB677B7-43FC-3534-A685-5A5445C95F7D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
*0xffffff7f80d1a000 - 0xffffff7f80d21fff com.apple.kec.pthread 1.0 (1) <619F6A5D-FFA2-3B59-9993-958FD7154B83> /System/Library/Extensions/pthread.kext/Contents/MacOS/pthread
*0xffffff8000200000 - 0xffffff80007a513a mach_kernel (2422.90.20) <9FEA8EDC-B629-3ED2-A1A3-6521A1885953> /mach_kernel
Process: accountsd [245]
Path: /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd
Architecture: x86_64
Parent: launchd [203]
UID: 501
Sudden Term: Clean (allows idle exit)
Task size: 625 pages
Importance: Adaptive, Background Priority
IO Policy: Utility
Timers: Coalesced
Thread 0xa46 DispatchQueue 1 priority 4
42 start + 1 (libdyld.dylib) [0x7fff93d295fd]
42 ??? (accountsd + 6850) [0x101e03ac2]
42 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8e44a0b5]
42 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8e44a779]
42 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8e44b155]
42 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e2a5a1a]
*42 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000216800]
Thread 0xa4d DispatchQueue 2 priority 4
42 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff8b869152]
42 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e2aa662]
*42 ??? (mach_kernel + 3949760) [0xffffff80005c44c0]
Binary Images:
0x101e02000 - 0x101e03fff accountsd (336.9) <806AD9DD-23C7-3DB5-BE2F-C3E4D3E27EA9> /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd
0x7fff8b866000 - 0x7fff8b880fff libdispatch.dylib (339.90.1) <F3CBFE1B-FCE8-3F33-A53D-9092AB382DBB> /usr/lib/system/libdispatch.dylib
0x7fff8e294000 - 0x7fff8e2b0ff7 libsystem_kernel.dylib (2422.90.20) <20E00C54-9222-359F-BD98-CB79ABED769A> /usr/lib/system/libsystem_kernel.dylib
0x7fff8e3da000 - 0x7fff8e5bffff com.apple.CoreFoundation 6.9 (855.14) <617B8A7B-FAB2-3271-A09B-C542E351C532> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff93d26000 - 0x7fff93d29ff7 libdyld.dylib (239.4) <CF03004F-58E4-3BB6-B3FD-BE4E05F128A0> /usr/lib/system/libdyld.dylib
*0xffffff8000200000 - 0xffffff80007a513a mach_kernel (2422.90.20) <9FEA8EDC-B629-3ED2-A1A3-6521A1885953> /mach_kernel
Process: Activity Monitor [834]
Path: /Applications/Utilities/Activity Monitor.app/Contents/MacOS/Activity Monitor
Architecture: x86_64
Parent: launchd [203]
UID: 501
Sudden Term: Clean
Task size: 5094 pages
Suppression: IO Throttling, Low CPU Priority, Timer Limits
IO Policy: Standard
Timers: Limited
Thread 0x239e0 DispatchQueue 1 priority 4-46
42 start + 1 (libdyld.dylib) [0x7fff93d295fd]
42 NSApplicationMain + 940 (AppKit) [0x7fff8e641913]
42 -[NSApplication run] + 553 (AppKit) [0x7fff8e656b2c]
42 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122 (AppKit) [0x7fff8e662a2b]
42 _DPSNextEvent + 1434 (AppKit) [0x7fff8e6633de]
42 _BlockUntilNextEventMatchingListInModeWithFilter + 65 (HIToolbox) [0x7fff8c2225bc]
42 ReceiveNextEventCommon + 479 (HIToolbox) [0x7fff8c2227b7]
42 RunCurrentEventLoopInMode + 226 (HIToolbox) [0x7fff8c222a0d]
42 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8e44a0b5]
42 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8e44a779]
42 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8e44b155]
42 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e2a5a1a]
*42 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000216800]
Thread 0x239ec DispatchQueue 2 priority 4-48
42 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff8b869152]
42 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e2aa662]
*42 ??? (mach_kernel + 3949760) [0xffffff80005c44c0]
Thread 0x23a08 priority 4-46
42 thread_start + 13 (libsystem_pthread.dylib) [0x7fff8f6dffc9]
42 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff8f6db72a]
42 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff8f6db899]
42 _NSEventThread + 144 (AppKit) [0x7fff8e80316e]
42 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8e44a0b5]
42 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8e44a779]
42 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8e44b155]
42 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e2a5a1a]
*42 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000216800]
Thread 0x38239 priority 0
42 start_wqthread + 13 (libsystem_pthread.dylib) [0x7fff8f6dffb9]
42 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x7fff8e2a9e6a]
*42 wq_unpark_continue + 0 (pthread) [0xffffff7f80d1d6ae]I've managed to partially solve my own problem so will outline it for anyone who has a similar issue.
Firstly the locations in the thread I linked to appear to me to just the preferences files rather than the actual catalogues. I think my catalogues are in the default location which is "C:\ProgramData\Adobe\Elements Organizer\Catalogs".
It was the catalogue itself which was corrupted and specifically the file thumb.5.cache in the root directory of the catalogue.I deleted this file and hey presto Elements Organizer will now load. Everything except the thumb nails seems to be fine so after a few hours rebuilding the thumbs I am back to where I was before the corruption.
My hypothesis for the cause of the crash was windows performing a restart after installing updates overnight while I had the organiser open. -
Elements Organizer crashes as soon as it starts
On my desktop I cannot run Elements Organizer. I have tried running it from PRE and from PSE and also running it directly by running PhotoshopElementsOrganizer.exe. Organizer starts and quickly flashes the blue start screen and then immediately crashes to the error report.
I have seen the suggestions to switch off Auo Analyzer, but this is not possible because this is an option inside of Organizer.
I tried these apps on my Notebook and everything works fine, so I am sure that my installation software is not corrupt.
I have un/re-installed. I have updated my nVidia drivers. I have closed down all other running utilities without success.
Everything else on my desktop computer is running beautifully, so I cannot imagine what is causing this problem?Okay, here is the fix that worked for me. I found this on the website.
If a photo upload to an online service fails, the Organizer may then crash every time you try to restart it. Reinstalling has no effect. To troubleshoot this, start the Organizer and let it crash. Then check the contents of the file:PSE 8 XP: C:\Documents and Settings\username [mine was Administrator]\Application Data\Adobe\Elements Organizer\v.8\Organizer\log.txt
If the last line of the text is "Initializing OLS" then you have a problem.
To fix it:
Close all open applications.
In Windows Explorer for Windows XP, Navigate to C:Documents and Settings\[your user name]\Application Date\Adobe\Online Services.
Delete the Photoshop Elements 7.0.0 folder.
Open the Photoshop Elements 7 Organizer. The program will re-create the Photoshop Elements 7.0.0 folder and the online services data files.
Good luck. It worked for me - and I am definitely not a techie!! -
Why doesPhotoshop Elements Organizer opens when I click on Adobe Photoshop?
I'm using a MacBook Pro and each time I try to open Adobe Photoshop Elements, the icon for both it and Photoshop Elements Organizer pop up on the menu bar. If I click on APS Elements, it doesn't open, but the Organizer opens instead. This is a new phenomenon. I used to be able to just open Elements. What can I do to make this quit happening?
It depends on what version you are using. In PSE 10 and 11 you can change this "phenomenon" by going to the welcome screen and changing the settings to as shown in this picture:
If you tell us what version you are using, we can give you more info how to get the welcome screen if you are not getting it.
I don't use Mac so I can't help you further.
Good luck. -
Photo Elements Organizer crashes
Downloaded the trial version of PSE 9 and opened the photo editing page. When I selected the Organizer icon and attempted to import photos from i Photo the Organizer crashed. The only was I could get out of the program was to force quit. Repeated efforts have given the same results. As far as I can tell I have never seen the Welcome Page. I have had some success with the PE page and have been able to import individual images there and have been able to edit those images. What am I doing wrong?
The best I can tell there are 7221 items in the catalog. Scrolling thru the catalog I see a lot of images that I did not originally take or to my knowledge import. You can see from the above threads that I was not able to import directly from IPhoto so I did a work around and imported all the files individually.
I would like to start over completely but am not sure how to do that. How can I just delete everything and begin the trial again?
james -
Photoshop elements organizer crashed every time I try to open.
The first time when I tried to open photo shop elements photo organizer it shut right down. Tried 3x more times and the same thing. I thought maybe my initial install was corrupted. So I uninstalled and did a re-install. Tried to open again and encountered the same thing. I checked vis google and found out other people are having the same issue. I'm running win7 pro 64 bit. What is the solution to this problem?
I wish I knew the answer as I'm having similar problems but with the Photoshop part which will not open. I get the moving bar and then nothing but in my case the Organiser opens. I also run Win 7 64bit and have deleted and downloaded the software at least 5 times with no success. It looks like a very expensive mistake and I wish I had never seen the software.
-
Elements Organizer crashes EVERY time on Macbook pro i7 with 8g ram.
THis is my Third requst for help- the program doesn't work on my machine, but I meet the specs.. Program doesn't open.. get the splash creen then it crashes. Running a macbook pro, i7 Mavericks, blah blah blah
You replied in a post referencing 10.6.8 that you had 'the same problem'. Did you upgrade to Maverick AFTER installing PSE? If so you must delete all the PSE preferences, They will get recreated when you restart the program. Details here - http://barbarabrundage.com/2013/10/28/photoshop-elements-and-os-x-mavericks/.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks. -
Elements organizer crash due to libiomp5mt.lib problem
I am running Elemnts 11 on WIN7 Home Pro.
Photoshop Elements 11 Editor runs fine but when trying to run the organizer it starts, looks normal for about 2-3 seconds while it is loading folders with pictures and then a dos-window pops up saying:
"OMP: Error #15: Initializing libiomp5mt.lib, but found libiomp5md.dll already initialized.
OMP: Hint: this may cause performance degradation and correctness issues. Set environment variable KMP_DUPLICATE_LIB_OK=TRUE to ginore this problem and force program to continue anyway. Please note that the use of KMP_DUPLICATE_LIB_OK is unsupported and using it may cause undefined behavior. For mor einformation, please see http://www.intel.com/software/products/support."
for about 1 second bore this window and elements shuts down (I had to take a photo to read the dos text, i.e. it does not stay but shuts down with elements without possibility to interfere).
I have read one similar discussion here that talks about codecs but I am not aware of any purchased or other codecs that cause problems on other applications.
I did un- and re-install elements to no avail.
Thanks for helpthanks for the quick response!
I'm not sure its a codec problem (! just mentioned the codec since the only adobe-discussion with reference to my problem did seem to involve codecs)
unfortunately I do not know how to verify whether my codecs are up-to-date or not. In autoruns I seem to be able to list/filter for codecs but as to their being up-to-date....?! -
Why does elements 13 crash and freeze while starting up while using windows 8.1
Have had problems with crashes and freezing up with both elements 12 and now elements 13. Thinking there are problems with Windows 8.1 and adobe premiere elements. Can anyone shed any light on this issue?
Perhaps you also need to reset the preferences file for your both PSE12 and PSE13. The suggested method for earlier versions (10 and 11) was posted here:
<can't get pse10 to take my styles, have had pse 10 since 2011 bought pse13 and installed, uninstalled pse10 inorder to get pse13 to install easer, I reinstalled pse10 but now the stules I have do not appear in the effect section. I have checked BOTh secti>
Read post number 3 to see if it works in PSE12 and PSE13. Do 12 first and then 13. -
I have puchased Premier Elements 12 and photoshop elements 12 and both programs crash when the orgaizer starts.
Hi,
Did you upgrade to Mountain Lion when PSE was installed or was PSE installed post ugrade? It would be good to visit this thread once-http://forums.adobe.com/message/5690737
Thanks
Andaleeb -
FAQ: My files are missing from Elements Organizer, or How to reconnect your images?
What is Elements Organizer?
The Elements Organizer can be used to arrange, codify, systemize, group, and classify your media. When you import your images and video into the Orgnizer, you are adding information about your files to a catalog. Your files remain on your hard drive where they were, unless you are importing them from a camera, in which case the files are copied to your hard drive to a location of your choosing.
What is an Elements Organizer catalog?
The catalog is a database that stores information about the files you've imported into Elements Organizer. When importing a file, the first thing Organizer does is collect the file's name and location on the hard drive. If the file has any attached compatible metadata, such as keyword tags, these are imported as well. You can use multiple catalogs and yourr catalogs can be carried forward from version to version.
Why does Elements Organizer say my files are missing?
Since the catalog database only stores information about your file, and not the file itself, if any of that information is changed outside of Elements Organizer, the connection to the file is lost. There are three ways this can happen: the file name is changed, the file location is changed, or the file has been deleted. If you need to rename, move, or delete a file, you can do so within the Elements Organizer, and then the connection is not lost.
What is Reconnecting?
When a file has been renamed, moved, or deleted, the catalog database needs to be updated with that new information. The Reconnection process allows you to point out a file's new name, it's new location, or to delete the database entry on your file if the file no longer exists on your hard drive.
Where can I learn more?
Managing Files in Elements Organizer
Get photos from files and folders
Importing photos from a digital camera
Import photos from a previous version
Moving files
Hiding and deleting photos
Managing Catalogs in Elements Organizer
Use Backup, Restore to move catalog | Organizer | Elements 6 or later
Troubleshoot catalog backup, upgrade | Organizer | Elements 6 or later
Freeze when you repair a catalog | Organizer | Elements 6 and later
Reconnecting Media in Elements Organizer
Reconnect missing files | Photoshop Elements | Windows
Can't edit, open, reconnect photos or media | Incorrect drive letter | Elements 6 or later Organizer | WindowsAnything besides reconnecting all the files, such as switching the drive letter (if that is even possible)?
The easiest way to fix this is to change the drive letter. Here are instructions for Windows 7: http://pcsupport.about.com/od/windows7/ht/change-drive-letters-windows-7.htm
To prevent this from happening again, you can change the drive to some very high letter, like X:, and then it should remain constant. In Lightroom, right-click on the top level folder ,and select Find Missing Folder, and then point it to your X: drive.
I know I can "Import---Add to catalog" all the photos from my external hard drive back into the catalog but I do have a question:
I won't address your question specifically, since re-importing is a very bad idea. A very bad idea. You will lose information that is not in the sidecar files, such as collection members, edit history, flags, virtual copies, stacks and a few other things. Just don't go there. Change the drive letters, as I explained. -
Why is Elements 13 crashing all of a sudden? It has been working fine for the past 4 months. I used Elements 13 just last week and it worked great. Since then my adobe flash player has been updated as well as OS running Photos instead of iPhoto. Anybody having the same issues? Any fixes?
Yes, I'm trying to import from Photos and I've tried from iPhoto which is what I used in the past. Exporting/importing are extra steps I should not have to do.
From: Anwesha Dev Chaudhary <[email protected]>
To: Jennifer Schroeder <[email protected]>
Sent: Wednesday, April 29, 2015 1:25 PM
Subject: Elements 13 crashing
Elements 13 crashing
created by Anwesha Dev Chaudhary in Photoshop Elements - View the full discussionAre you trying to import files into Elements 13 from Photos?If yes, please try exporting the photos from PHOTOS app and then import them in Elements 13. Thanks,Anwesha If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7495169#7495169 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7495169#7495169 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Photoshop Elements by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.
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