Why is Epson RX500 all-in-one not scanning in 10.6?

When I upgraded to new iMac with 10.6 from older G5 with tiger, the USB RX500 worked just fine for printing and even with the print utility for ink levels and head cleaning utility. Scanning, however, is another story.
I get it that in 10.6, one now selects "import from scanner" with Preview. The system shows the RX500 is available and I select it. Then I click the start button in the Print/Scan Utility window which comes up. When I do this, the scanner "wakes up" then immediately stops and an error message appears saying that there was an error scanning and the scanner disconnected. I need to re-start the Epson unit before it will see it again in Preview.
I have checked that the Apple software is up to date. Epson's support page pushes it back to Apple.

My name is Syd and I work for Epson America, Inc.
If you are using Epson Scan and this is where the issue is occurring, please go to www.epson.com/support maneuver to the RX500 printer and download the Epson Scan Uninstaller and the Epson Scan Twain driver.
Uninstall Epson Scan from you system and proceed to reinstall it. If the Epson scan does not work you may need to switch your scanning application to Image Capture. In order to work with Image Capture you will need to download the ICA driver from Apple's Software Updates.
Epson Scan Uninstaller v1.00
Intel-based Macs with OS X (v10.4.4 - v10.6.x), PowerPC Macs with OS X (v10.2.8 - v10.5.x)
epson12887.dmg - 715.3KB - posted on 01/07/09
TWAIN Driver and EPSON Scan Utility v2.77A
Intel-based Macs with OS X (v10.4.4 - v10.5.x), PowerPC Macs with OS X (v10.2.8 - v10.5.x)
epson11899.dmg - 29.8MB - posted on 01/21/08
Hope this helps,
Syd

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