Why is every phone call messed up with speaker or mute buttons?

Every time I get a phone call on my white iPhone 4, I hit with my cheek the mute or speaker button. Can anyone help me before I return this phone?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

Similar Messages

  • Every phone call cuts off...

     I got a blackberry curve 9360 at the beginning of May and now for some reason every phone call I make or receive is getting cut off. Internet works fine, I can still text but I am now having to pre-warn people when I get on the phone that it will be cut off at some point. The longest it has gone in the last week before the 'Call Failed' sign appears is 11 minutes and today it cut off as I was on the phone to my husband after 12 seconds. There is also frequent interference which usually comes right before the phone cuts off.
     I did a blackberry software update on friday which lasted for 4 hours and for that whole time I was unable to use my phone, the day before I had gone into the O2 store to speak to them about it and received a new sim which seemed to work for a few hours but that's it. People on the other end can barely hear me and when I try to call people back the 'SOS' sign sometimes appears.
     I think the ability to make phone calls is the most basic requirement of any phone and currently the service I'm receiving is both unacceptable and disappointing. I am also aware that blackberry has been experiencing some problems this week which they may not be able to help but it would be nice to hear from them in some way or to have available information on the homepage of the website like Natwest did when they had their system failure.

    If that's the case, i think the area you reside doesn't have proper GMS signals at all. Are you living in an apartment, or is your roof covered in concrete? if so try coming out of and try calling in a bare land area. Even if this din't work out, what is suggest is to reload the phone software. Watch for some youtube videos. You can do it alone, and if you messed up there, remember we are here to help.
    Cheers..!

  • Why does my phone call go directly to voice mail when I call my daughter?  No others do this.

    Why does my phone call go directly to voice mail when I call my daughter.    I can call anyone else and talk to the person I call.
    I am using the IPhone 4
    Your response is that she has it forwarded to voicemail.   It is a Samsung -so she wants to know how she un forwards it,.  Or is my phone directly to her voicemail.  The 'Finger Tips" says to send a call directly to voicemail push On/Off twice.    I did not knowingly do that
    Message was edited by: EVELYN ESKRIDGE

    cowboy
    Clarifications... when you say "... only  some calls..."  and "... someone says they called..." - are these all from from one caller?
    After following all these fine suggestions and eliminating them systematically, consider that this kind of stuff is as old as the cellphone system. A few possibilities that occur to me just regarding the network system:
    you are in a habitually dead spot area. I have one in my own house!
    you travel through many of these dead zones (traditionally called 'low-coverage' areas) - remember how big a deal the coverage maps were to us?
    there is an issue with your network service provider's back-end system (my first thought - above)
    keep plugging away amigo! I'll bet you get this solved.
    CCC

  • Why is my phone number greyed out with no check mark in Messages under Settings?

    Why is my phone number greyed out with no check mark in Messages under Settings?

    The number for the iPhone is grayed out but if no check mark under you can be reached by iMessage at, can you select the number below start new conversations from?

  • My iphone 4 is now dropping every phone call after 1-2 min. I just updated its software, and it still drops.  Any thoughts?

    My Iphone 4 is now dropping EVERY phone call after 1-2 min.  I just updated it, and it still drops.  Any suggestions?

    Hm.... Jailbroken? No warranty. No support. Stay away from it in the future.

  • Why my i phone 5 get warm with 3g??

    why my i phone 5 get warm with 3g??

    The iPhone will exhibit some heating when the processor is being used heavily, or when the phone is being charged. Also, if the signal is weak, the phone will work hard trying to connect to the best signal it can. Being warm is not a problem, unless it gets too hot to touch, at which time I would have the hardware checked by Apple as there could be a hardware issue.

  • How do i get my windows phone to install OSx Maverick if my mute button doesn't turn my screen brightness up?

    How do i get my windows phone to install OSx Maverick if my mute button doesn't turn my screen brightness up?

    A little clarification, you're trying to install mavericks on your windows phone?

  • Billing phone calls already covered with premium a...

    I have got a premium account as well a World minutes for Office 365 suscription. My minutes for the Office 365 suscripton are over and then I made two phone calls, one to a land line in Mexico and the other one toland line in Bogota, Colombia. Both phone calls were supposed to be covered with my premium account but instead of they were charged with cost. Why ?

    German14 wrote:
    What is the advantage of a premium account if group video call are already free?
    Group Video Calling (GVC) is a Skype to Skype facility and therefore free. GVC does not include calls to landlines or cellphones. A paid Premium account is linked to an Unlimited World Subscription which provides free calls to landlines in 60 countries and to both landlines and cellphones in a further 8.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • C7280 caller id log prints afer every phone call can't turn it off in setup?

    I had to reset my fax options yesterday.  Now after every  incoming phone call a caller id page prints out.  Very annoying and wasting paper and ink.  Tried to turn it off in setup but it won't allow me to.  Everytime I select last transaction log or caller id report it just prints so I tried selecting help for each.  Gives me a message that no help is available for either caller id report and/or last transaction log. 
    It used to print a page when there were like 30 numbers,  now prints everytime I receive an incoming call.
    Please help.
    Thank you

    I can't actually find a setting that would control that. The firmware might have a glitch in it that's causing this. A hard reset should clear out the glitch. If it doesn't, a partial reset definitely will. The partial reset will clear all user settings and return the printer to a factory state, so it's up to you if you want to do it. I think it would help though. Let me know what happens.
    To do a hard reset:
    1. Make sure the printer is on.
    2. Pull the power cord from the printer.
    3. Pull the power cord from the wall.
    4. Wait 30 seconds.
    5. Plug the printer in and turn it on.
    To do a partial reset:
    1. Make sure the printer is on.
    2. Pull the power cord from the printer.
    3. Pull the power cord from the wall.
    4. Wait 30 seconds.
    5. Plug the power cord into the wall, but do not plug in the printer.
    6. Hold down the 3 and # buttons.
    7. While holding the buttons, plug in the printer.
    8. When the lights come on, let go of the buttons.
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • Why my coming phone calls wouldn't work in continuity

    Can anybody help? I upgraded to Yosemite right after it came out, and now is the newest 10.10.1
    Everything works fine, except some minor bluetooth problems.
    iWork and message works great within the continuity function.
    but the phone calls never work. At first, I just wait, now I can't wait anymore, how come it's not working.
    For things that work in continuity,
    What I found is if I turn off my bluetooth, it would stop working. after I turn it on, it would work again, but the phone calls never work. Could anyone help me with this.
    by the way, my mac is the retina macbook pro 15 inch early 2013
    Roger

    After having tried several with my bluetooth on and off, I found out that messages and my iWork can work through bluetooth, but he phone calls really need under the same wifi. Even though I am on the same wifi now, but when I turned off the bluetooth, messages and iWork don't work either. probably because I'm in the campus wifi, it might be different from the regular home-use wifi router.
    Thanks, buddy, really appreciate your time for trying to solve the problem for me.

  • Why wont my phone work after sync with itunes

    why wont my phone not work at all after downloading itunes and doing sync...got no service and everything is missing from my phone

    Nope, tried twice but doesn't change a thing.
    Thanks though!

  • Phone calls only work on speaker phone, phone calls only work on speaker phone

    my phone calls are not working regularly they are only working on speaker phone

    Try This...
    Close All Open Apps...  Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • TS2755 How can I lock my screen when I'm on the phone? My cheek keeps hitting the mute button.

    How do I lock my screen when I'm on the phone so my cheek dosen't hit the mute button accedently?

    The screen should be automatically locked by the proximity sensor when you put the phone in speaking position. Make sure that there is nothing blocking this sensor (like a case for example).

  • Why is my phone calling number 1000?

    It has made seveal calls to the number
    I am unaware of these call yet I am being charged for them.
    I am also unable to find out:-
    1) Whose number it is.
    2) Why the number is being called.
    3) What exactly is calling the number ie which app.
    I think I should be able to find out all these thing unless both the phone manufacturer and the telephone compnies are criminals (highly likely IMO).

    Abi99 wrote:
    I know. But in mobile network land (or world) this is not uncommon. Actually the rationale is about not to change the overall design of the bill. Customers then think about it and end contract. Or contact costumer support and ask ‘silly’ questions. Consequently, the manager thinks: Why spend money on something which might result in loosing money. Anyway, you have to discuss this with T-Mobile UK. Here, we cannot help you.
    Ha ha but Tmobile has been losing customers left right and centre, naturally that is zero surprise to me.
    I am surprise their customers have not bombed their head quarters, same goes for Nokia.
    tmobile.
    https://www.google.com/search?q=tmobile+losing+cus​tomers&ie=UTF-8#fp=bfd31e136490d2b7&newwindow=1&ps​...
    Nokia
    https://www.google.com/search?q=nokia+losing+custo​mers&ie=UTF-8
    5 Reasons Why Nokia Lost Its Handset Sales Lead and Got Downgraded to ‘Junk’
    http://www.wired.com/gadgetlab/2012/04/5-reasons-w​hy-nokia-lost-its-handset-sales-lead-and-got-downg​...
    Both seem to be companies fraught with problems, seems both are stuck with useless management whose
    "business plan" is to defraud mislead and rip off customers.
    No wonder investors are worried, if you rip out all the dead and rotten wood, there is nothing left!!!! ha ha!!!
    Back to me though, no more attempted call outs on my phone since I disablede the anti-virus.
    Ona side note anti-viruses have twice turned my PC into a brick!
    Could not boot up on one occasion!!! Eventually manged to cure it.
    I think I would be better off witht he viruses, they have caused me far less problems than anti-virus software, and of course my phones 'anti-virus' is yet another example of that!!!
    People who write viruses want your computer to work, and work well because if they do not the virus cannot spread!!!
    I can imagine the first thing a virus does is fix all your computers problems and get it in tip top shape!!!

  • IOS8 keypad during phone call not registering with automated phone calls

    Since upgrading to iOS 8, when I call a number that requires a keypad selection to be transferred to the appropriate extension, somehow the automated service does not pick up on my selections.  This happens every time I try to call a business that has an automated service that requires a number selection to be connected to the appropriate extension.  This is an EXTREME INCONVENIENCE when I am trying to reach my children's pediatrician for a serious matter in which I have had to do in the past 2 weeks.  Please fix this Apple!!!!!

    My case with all the notes (6 months worth) has been submitted according to Apple Engineering.
    I would suggest anyone with this issue call Apple support, and ask for assistance from senior level support to submit a problem to engineering. Also, submit a feedback request here: http://www.apple.com/feedback
    Ask to title your request "Keytone sound during call".
    Last, make sure when you call Apple you are ready to run through the diagnostics they will want you to do.
    That is:
    1. Back up your phone first either through iTunes or iCloud.
    2. Restore your Phone.
    3. If you are on iOS7, make sure it's the latest version.
    -- If you are on iOS6, the last version at this time is iOS 6.1.4
    4. Be prepared to do that either prior to the call or during.
    5. Ask for your case to be submitted to Engineering and to have a call back to resolve.
    Hopefully if we all band together, they will find the issue and we can get our hearing back after the numbing keytone has been blasted in our ears enough times.
    Please share your expierences here, but also note that other threads exist on this forum as well for the exact same problem!!
    And many more!
    ... And on almost ALL the carrier forums for support as well. If we all ask for help, and not just complain here, we should get a meaningful response and hopefully a fix!  Post up here when your case is in with Apple support.

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