Why is FaceTime so poor on international calls?

Why is FaceTime so poor on international calls?  I continue getting "poor connections..."

The distance between the two devices does not really matter. The thing that matters is the quality of the internet connections on both ends of the conversation. Either one or the other devices is experiencing connection and/or bandwidth issues. Double-check the connection and speed for each device before establishing the connection.

Similar Messages

  • Could facetime be used for international calls and free of charge???

    Could facetime be used for international calls and free of charge???
    Or does it work the same way as any other 2G calls???

    For the iphone 4, I believe that have to do a initial voice call first (if it's not in your recent call list), and then start the live video chat (facetime). I could be wrong but if you have no recent call history with facetime, you would have to start a voice call again, and then immediately switch to facetime to prevent international cost. I haven't tried this so I would not now, but I only assume that if you don't have him/her on the recent list with facetime.

  • IMessage and Facetime Activation charges with an international call

    Hi there,
    my mobile provider charged me for two international calls, which i thought i didn't make. I live in germany and the calls were made to a number in the united kingdom. So i did some research and could narrow it down to the configuration of my new iPhone 4s. I could recreate the international call: it seems that the iPhone 4s calls the uk number to activate the iMessage and the Facetime services.
    Why is that so? The iMessage and Facetime activation on my iPad worked just fine over wifi without any extra costs.
    I don't mind the 58 cent those calls cost me, but I'm a little bit ****** about the fact, that it was charged without any warning or notice.
    Why isn't the activation possible over wifi or at least 3G?
    Thanks, bye.

    Hi,
    I have the same problem! How can it be that after I changed my AppleID password, iMessage is deactivated and needs to be activated again?? For another 50 cents!! Like you said, it's just a few cents, but it's still annoying if you have to pay everytime you change your password!!
    I hope Apple can fix this soon!
    Cheers.

  • International calls with FaceTime

    Hello, I am curious of this FaceTime feature. Can it make ANY international calls to whoever all for free?

    iRageU95 wrote:
    Hello, I am curious of this FaceTime feature. Can it make ANY international calls to whoever all for free?
    More info: http://support.apple.com/kb/HT4319
    Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.5); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.5)
    LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod4touch4.2.1

  • What is facetime audio and can I use it to make free international calls between iPhones?

    what is facetime audio and can I use it to make free international calls between iphones?

    First, check
    1. Settings > General > Restrictions: should be OFF > FaceTime: ON?
    2. Settings > FaceTime > FaceTime: ON?
         ou can be reached by FaceTime at: your phone number?
    If all the above are correct, see below:
    FaceTime is available with iPhone 4 or latter, except those iPhones that were sold in the Middle East.
    Can you tell us which iPhone model that has no FaceTime?

  • Why can't i get the straight talk international calling app if i live in canada?

    i've tried to download the straight talk international calling app to use in the U.S but can't as ihave a canadian itunes account. when i try to download it itunes re-directs me to the U.S site.
    it says i haven't used my i.d on U.S itunes before so i have to review my account details. there is a button to click to pay with paypal, i changed the primary funding to U.S dollars, but it still won't let me download it.
    any ideas? thanks......

    True. But it is an illogical incongruency in the TOS which I'm not about to get into. My only two comments:
    1. The "transaction" occurs in the place where you have your account as you need a CC and address in the country where the store is located.
    2. The "portability" of the apps might be restricted, as it could be against the TOS to say: update apps while you are out of your "home" country or buy a tourist guide app for London whilst in London (away from "home").
    I guess lawyers will have an eventual field day sorting this out.
    My reason for my "nope" was not on TOS terms but whether Apple "physically" restricted the dowloadbility of apps while you were away from "home".

  • I changed my data plan from 6g to 8g while my daughter who attends college outside of the US at Toronto Canada (and we have on a international calling and international data plan) was on spring break at her grandparents house here in the US. I made the ch

    I changed my data plan from 6g to 8g while my daughter who attends college outside of the US at Toronto Canada (and we have on a international calling and international data plan) was on spring break at her grandparents house here in the US. I made the change online since I had been waiting on the phone for over 10 minutes for a customer service rep to come available. Well when I made the change online since that seems to be the thing that Verizon wants it's customers to do and I didn't see all the different plans available and just did the upgrade to 8g. Next bill had over $900 in roaming charges on her phone line. I called the 1-800 number and waiting for a service rep and after 20 minutes of waiting and being put on hold was told it was the customers mistake and there was nothing they could do.Thanks for nothing. I called back after thinking about it and wondered why changing a data plan for the phones in the US would change a international call plan. Waiting over 10 minutes again between waiting for a service rep and hold for one to answer the call. Gave her all the information about it and she said she would call back. Well, 4 days later over the weekend she had nevered called back. So on the phone again for the third time and after 20 plus minutes again was told that when I did it online I click the plan that didn't include international call only the data plan. Explained that I never saw the difference in the plan packages so put on hold again and was told that they could credit $100 to my bill. Wow, thanks alot !!! We have been Verizon customers for probably atleast 12 years and this is how you treat your long term customers?

    Verizon Wireless Customer Support wrote:
    AHARDY454,
    We definitely want to review options on what has happened. We are now connection, so you can hover over my username and send me a Direct Meesage so we can review your account information. We look forward to reviewing.
    Thank you,
    TonyG_VZW
    Follow us on Twitter @VZWSupport
    TonyG_VZW they can't exactly hover over your username unless you actually link it in your post. The generic username for all the reps just doesn't fly.

  • Why can´t i use face time call with on my ipod touch with ios6

    Why can´t i use face time call with on my ipod touch with ios6

    iTech, First change your apple password, than go to 'setting' and than click on 'Facetime' and make sure your facetime email is right than retry. Also calling apple support can help you or the best way is to go down to the apple store for direct help. I really hope that what i have told you have helped and try to reset your iphone.
          iTech Support Team

  • Can't receive International call which is on saved...

    I hope someone can help me with this problem.....
    I have a BT phone that has automatic barring of certain  types of calls (withheld numbers, etc).
    However, I do not have International calls barred as my brother lives in France and I did not want him to run the risk of being barred.
    He is also in my saved list - his number starts 0033 for France then his own number.
    If I call him from my saved list it connects ok (i.e. the number saved is correct).
    However if he calls me from the same phone his call is barred - it is not shown in the display as one of my saved numbers AND it gets barred as an International call despite this feature not being used.
    To be honest I don't want to get two different problems mixed up here so if someone could just tell me why he isn't being recognised as being in my saved list despite the saved number apparently being correct, then that would be a start.
    Can I also mention that my other saved numbers (i.e. UK numbers) all come through ok and are displayed accordingly.
    rrsvp with any ideas please....!
    Solved!
    Go to Solution.

    International caller display has not yet been implemented by BT, which is why you are getting the problem.
    See these threads https://community.bt.com/t5/forums/searchpage/tab/message?filter=labels%2Clocation&location=forum-bo...
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • International Calling charges $2.50 per minute

    I used the *611 tool to add international calling to my plan. It was super easy but I've been financially assaulted with charges. Here's how things transpired:
    1) Dialed *611 and stepped through the options, some via key strokes and verbal direction, ultimately I added international calling to my plan.
         a. At no point in this process was I prompted by the automated system of my potential charges; I was not advised of them via email or text either. I      thought that was strange but, unfortunately, moved on with my day without follow-up.
    3) Approximately 1 week later I called my friend in Australia and spoke approximately 60 minutes.
    4) Bill arrives: $237.55. It's normally $74.51. A 218% increase!
    5) Called customer service (spoke with Anthony) on 3/17/15. Was advised that I was charged $2.50/minute for my international call plus taxes!!
    6) 3/20/15 Anthony called me back, as he was granted approval to provide me with a $30 credit. Anthony provided excellent service and support by demonstrating kindness, listening and follow-thru, and I say this NOT because I was provided a credit, but because he truly was pleasant to work with.
    My grievance is in regards to what I feel are deceptive practices: no confirmation of charges upon adding international calling via *611, nor was a confirmation email or text sent to my attention. Why? Can this be improved?
    My requests: more thorough advisement to your international calling customers when making the *611 tool as accessible as it is. Sure, I like ease and keeping it simple, but I don't like the lack of communication that I was provided and the outrageous charge. On behalf of myself, current and future customers, I ask that you review this particular feature within the *611 tool.
    I've taken my lessons from this process and I ask that you consider my circumstance so to improve the customer service experience.
    Thank you.

    I know International charges can add up fast, jai4. I'm sorry the automated process was not clear of charges. All of the International plans, options and rates are available online here:  http://www.verizonwireless.com/landingpages/long-distance/  Since the services were used, we're unable to issue more credits. Again, I'm really sorry!   VanessaS_VZW

  • Problems with the Internal Calls in SPA8000

    Hi Community,
    I'm integrating a SPA8000 with latest firmware 6.1.10(001) against UC560 with 8.1. The calls between the analog phones connected to SPA8000´s ports against the SPA502´s phones connected to UC560 are working fine. Also between the UC560´s extensions to SPA8000 ports.
    The problem are in the internal calls in the SPA8000.
    Any idea why the internal calls in SPA8000 are not working fine ???
    I follow this manual that I attached
    Thanks in advance.

    The problem was in the UC560, where you have to allow the following connections:
    voice service voip
    allow-connections h323 to h323
    allow-connections h323 to sip
    allow-connections sip to h323
    allow-connections sip to sip

  • International call not working to +380

    i just refilled my account, and i tried to make international call it make ringing beep then nothing happens, i called myself it rings once then it hangup ... what you think about this?
    and it took 0.3C for a no answer? i only hear a strange beep then a beep in the other beeps, any one can help?

    jp,
    I don't have an i pad, so I'm not sure if this solution will work.  Generally speaking, devices which utilize Facetime must have the proper time zone setting for the location they are in.  Since it appears that the in-laws have just relocated to Paris, it is possible they are using their old time/date setting.  I think the time zone setting is important because it determines which FT servers the calls are routed to.
    Wuz

  • Skype international call problem

    Hey all,
    I have charged around 10$ for skype to go calls. everything was working perfectly fine for the past 2 days until today.
    Problem:
    Dialing the number and then it says "connecting, then dialing" however there is no sound at all starting from the connecting phase!, my friend picks up then it automatically declines/ cancels the call after 5 seconds of the call. i do a test call, works fine. skype to skype, works fine. where is the problem? why when it comes to international calls i dont hear anything?
    i have been charged over 3$ for nothing and i need to know why this is happening

    Am also having same proble, am unable to make an international calls to anyone in my home country. When i try to call, i can hear only the first ringing tone after that nothing and the receiver side there was no call reached.
    Kindly check and let me know better solution and fix the issue soon.

  • OWA for Iphone and international calling card

    Hello,
    I work as the Supervisor for a company that has just purchased many iphones.  The group that is in charge of email at my company will only allow "OWA for Iphone" to be used because in this way, nothing is downloaded to the device.  All email, calendar entries and contacts/people entries are web based.  Because nothing is downloaded to the device, the Iphone app for any international calling card company like Reliance or True Roots will not work.
    When I say, "will not work" this is why.  All international calling card companies apps that I have found, access the local downloaded contacts on the Iphone itself.  I have not found any that can connect to the people in the  "OWA for Iphone" app to make international calls for cheeper prices.
    Is there an international calling card company whose app will work with "OWA for Iphone" and not the locally stored contacts?  Or one that I can make the choice, choose the contacts from the local Iphone and or people in the "OWA for Iphone" app?

    International calling apps allow you to call an entry from your contact list.  When you make a call from your device using this International calling app it will hang up, dial a 1 800 or 1866 number, then redial the international number you dialed and complete the call.  This allows you to call for example, India for $.06/minute instead of $.50/minute or what ever your provider charges you.  It basically make it so your international calls go through your international calling app provider instead of your phone provider.  You still use your phone provider minutes, but the cost is rerouted to your international calling provider/partner.
    1. I know, its so hard to do anything.  Yes all smartphones (Iphones, Androids, Windows, etc...)  The email admins will not allow anything to directly download to the device from the company.  The OWA for IPhone app uses the web browser but changes the view of the email to look and feel user friendly.  Basically, OWA for Iphone is using the web to look at all email, contacts, and calendar entries.
    2. The international calling app (Reliance and all others I have found including Skype) will only look at local downloaded contacts.  Because we are using OWA for Iphone there are no downloaded contacts. So, the international calling app does not see the contacts to be able to call.
    If I go into OWA for IPhone and go to People and call somebody internationally +44 XX XXX XXXXX it works fine, but the international calling app does not activate becasue the app can't see the number.  This is because its looking only at the local downloaded contacts list, not the contacts on the web using OWA for Iphone

  • Can i use iphone to iphone for free international call and text?

    Can i use iphone to iphone for free international calls and text messages?

    If both iPhone users are on iMessage, texting will be free, though there may be data charges if you do not have Wi-Fi. You can use FaceTime Audio in iOS 7 and later to call people but regular phone calls still count against your phone plan.

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