Why is firefox 5 incompatible with talktalk email. i've been told to use another browser

problem with sending emails on talktalk. They are very very slow and I get this messaage
'The page isn't redirecting properly. Firefox has detected that the server is redirecting the request for the address in a ... (and then this message stops there)
I contacted talktalk and they said Firefox 5 is incompatible with talktalk email and I should use another browser. Can I go back to Firefox 4, if not I'll have to quit Firefox
Why is this problem happening

Another TalkTalk user has a temporary fix posted here: 
http://www.talktalk.co.uk/forums/showthread.php?t=185113#post2452787

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Second, that Skype add-on / extension has long been notorious for being "problematic" and causing all sorts of grief for many Firefox users. http://kb.mozillazine.org/Problematic_extensions = 3/4 down that list
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You can download Firefox 7.0.1 for Windows [http://releases.mozilla.org/pub/mozilla.org/firefox/releases/7.0.1/win32/en-US/ here]. Be aware that it is no longer supported and doesn't have the security fixes that are in Firefox 8.0.

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I am a former employee of HP...
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Why is firefox 5 incompatible with talktalk email. i've been told to use another browser

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