Why is Firefox 8 (installed over earlier version yesterday) crashing (pop-up shows crash details)?
Installed Firefox 8.01 yesterday (12-1-11) to replace Firefox 7.?). I thought it deletes unneeded FF 7 files. I ran the .exe file, thought installation went OK. Today, it keeps crashing on start-up with a message pop-up that a report will be sent to Mozilla about this. I can't check on Crash ID # or do any other things recommended, involving working with the Firefrox menu because Firefox won't open at all.
I'm accessing your web site, and sending this via Internet Explorer.
Hi Wilfred,
I didn't delete anything, but did try to reinstall Firefox 8.0.1 on top of whatever Firefox files were already in my computer. Most every time I tried to download Firefox 8.01 again, but each time, it failed to download. Finally, I tried another attempt to download it and it seemed to download. I completed the installation process as instructed.
And it worked. Or seems to work. This reply is being sent through the Firefox 8.01 browser after the "successful" installation. . I hope this installation will continue working well, as it is now!
Mike
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