Why is Firefox crashing so frequently

Why is the 4.o firefox crashing so much,frequenty.I'm about ready to switch to either google chrome of IE.It also says frequently it is not resoding.

hello, please refer to the following two blog-posts of mozilla staff - those might answer your question.
http://blog.lizardwrangler.com/2011/08/25/rapid-release-process/
http://blog.mozilla.org/channels/2011/07/18/every-six-weeks/

Similar Messages

  • Why does firefox crash everytime I use it

    Every time I use firefox regardless of what site Im on, it crashes every single time, I do not understand why. I have automatic updates on my computer that update once a week. I had no problems what so ever until Tuesday July 11th, after my computer updated, now I cannot use firefox for any thing. Can you please help, this is very aggravating?

    EVERYONE <br />
    <u>Please start your own thread if you have a crash.</u>
    # Use this [https://support.mozilla.org/en-US/questions/new/desktop/fix-problems/search?search=Why+does+Firefox+Crash+everytime+I+open+multiple+tabs%3F+%28%2Fquestions%2F968746%29#summarize-question special link] if it is only after multiple tabs are opened. (Look at the related questions some may well have solutions that work for you)
    #* otherwise use this quick and direct [https://support.mozilla.org/en-US/questions/new/desktop/fix-problems/form?search=Crashes+Firefox+24+%28%2Fquestions%2F968746%29&step=aaq-question link]
    #Please try to post from Firefox (Obviously that may not be possible if it crashes on startup)
    # Follow the prompts to provide troubleshooting information whilst you post your question.
    # Include a couple of Crash IDs <br /> You will need to navigate to''about:crashes'' and look for ID s begim=nningwith '''bp-'''<br /> see [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]]
    # Try Firefox in Firefox's safemode
    #* see [[Troubleshoot Firefox issues using Safe Mode]]
    #* does that help ?
    #* If you crash in safe mode please include the crash IDs from a safemode crash
    #If you have already posted in this thread, or have crashes after a opening multiple tabs you may wish to post back to confirm you have started a thread so others may see your progress.
    ANYONE WITH NORTON SOFTWARE
    Someone has already mentioned Norton in this thread. Please note there is a known issue with some Norton software sometimes implicated in Firefox 24 crashes. Norton themselves are asking for more information.
    * Please see https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-24-still-crashes-when-the-NIS-toolbar-is-enabled/td-p/1023987
    * Note Norton forum has Mixed content, you will need to disable Firefox protection when a shield appears in the location bar or you will not see the correct forum navigation. I am sure Norton are aware of this.

  • Why does firefox crash when the internet connection is lost?

    We have been having trouble with our internet connection recently and firefox crashes whenever the connection is lost, but this didn't used to happen, so I was wondering why this was happening.

    If there is any intermittent issues or connection is lost you will revert to the menu, regardless. The 'apps' are fed via server and there is nothing stored on the unit, it simply caches when you are online.
    As for the initial wait time. That could be due to ISP throttling, interference, using another DNS
    Note: This is a user forum, there is no service provided here by Apple. If you wish to get official tech support you need to contact them.

  • Why does Firefox crash when I try to view my Twitter page?

    For the past week, almost every time I try to open a new tab to go to Twitter.com (or right-click on a link in a tweet), Firefox crashes on me. Today when I tried to go to Twitter, Firefox will only load the Twitter navigation bar and not the rest of the page. I have attempted to view my Twitter page multiple times.
    I can view my Twitter page in IE, Google Chrome and Opera, but not Firefox, which is my preferred browser. Have there been any changes to Firefox in the last week that could have caused this?

    You already posted some of the crash report links in another thread that you had created, so I'm going to lock this thread.
    Locking duplicate thread.<br>Please continue here: [[/questions/1024924]]

  • Why is firefox crashing when I try to play a streaming movie on Netflix?

    I have already contacted Netflix and they told me that there is nothing on their end causing this problem. Every time I try to watch a movie (any movie) on Netflix's streaming service, my browser (firefox) crashes, and this has been a persistent problem for about a week now. My computer has been restarted numerous times and I have updated my firefox to the newest version available. It is costing me money, since I have paid for this service, but am unable to use it. I want this fixed now. Thanks.

    You can't open a Word document in Firefox. You need to save the file and open it with your MS Office software.
    *http://kb.mozillazine.org/File_types_and_download_actions
    *https://support.mozilla.com/kb/Managing+file+types

  • Why does Firefox crash every time I try to print?

    I am running Firefox 31.0 on a MacBook Pro running Mac OS X 10.7.5. I was having issues with mysterious add-ons that added new buttons to the toolbar on both Firefox and Safari. I un-installed Firefox and the Firefox settings folder, then re-installed Firefox from an earlier version (18.0) which automatically updates to the latest version.
    Every time I try to print any page on any website, the Print dialog box appears but Firefox crashes as soon as I click the "Print" (OK) or "Cancel" button.
    I have tried running Firefox in Safe Mode, but the problem recurs. I tried resetting Firefox, but the problem recurs. I tried resetting Firefox's print settings, but there were no "print_printer" or "print.print_printer" settings in about:config and no lines beginning with "print_" in the prefs.js file. I un-installed and re-installed Firefox after deleting the Firefox settings folder, and still the problem recurs.
    Crash reports:
    bp-a83a0840-2e6d-4e14-a666-5ef052140617 17 Jun 2014 15:57
    bp-bb497460-fee7-4e6a-a131-f761d2140617 17 Jun 2014 15:48
    bp-20885386-fd12-4edc-8d41-d02632140617 17 Jun 2014 15:46
    bp-d7718dd4-1ff8-4c71-b5ad-c465d2140617 17 Jun 2014 15:45
    bp-d9635fe5-6af4-46bc-98f5-0ca9d2140617 17 Jun 2014 15:45
    bp-e85452bc-71c5-449b-b02d-040152140617 17 Jun 2014 15:44

    I run Firefox in Safe Mode: the problem recurs.
    bp-7c511a21-b221-4fbf-8a6e-a102a2140617 18 Jun 2014 09:03
    I update the plug-ins and restart Firefox: the problem recurs.
    bp-6c2f990e-b722-4274-949d-cea202140617 18 Jun 2014 09:24
    I disable all plug-ins and extensions, then restart Firefox: the problem recurs.
    4B7DF2BF-3AEE-43B9-824E-EA4DD7DEF81B 18 Jun 2014 09:25
    I'm using the default theme and have avoided changing any settings since the last re-install.
    Halp!

  • Why does firefox crash when i am trying to use the google search function?

    I use Windows 7 and have Firefox 3.6.23 installed. I have no problem with most websites, but Firefox crashes every time I try to do Google searches. So far this issue is only happening with Google.

    See below. If anyone can help with this, I would appreciate it.
    Add-ons: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24,{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}:6.0.26,{4ED1F68A-5463-4931-9384-8FFF5ED91D92}:3.4.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.23
    BuildID: 20110920075126
    CrashTime: 1318036312
    EMCheckCompatibility: true
    Email: [email protected]
    FramePoisonBase: 00000000f0de0000
    FramePoisonSize: 65536
    InstallTime: 1317382785
    ProductName: Firefox
    ReleaseChannel: release
    SecondsSinceLastCrash: 402
    StartupTime: 1318035938
    Theme: classic/1.0
    Throttleable: 1
    URL: http://www.google.com/
    Vendor: Mozilla
    Version: 3.6.23
    This report also contains technical information about the state of the application when it crashed.

  • Why does Firefox crashes when viewing Google Images?

    I was having six tabs open, one is an online pdf and two are from Google Images while the rest are forum tabs. The Firefox (ver 19 which I'm using currently) lags whenever I search for images using Google and in seemingly random occurrence, it will cause the Firefox to immediately crash with no warning. I had lost a significant portion of my time in composing emails and searching for information due to this unexpected error and it had occurred for past three versions of Firefox for me, pointing at the same initial triggers, having Google Images tab open. Checking the crash reporter reveals nothing as it stated "EMPTY: no crashing thread identified; corrupt dump." I hope the Mozilla team would immediately rectify this problem as it's quite annoying--and time wasting.

    https://support.mozilla.com/en-US/kb/Firefox+crashes+when+loading+certain+pages

  • Why does Firefox crash every time I am on Facebook since 3 or 4 days now?

    everytime I go on Facebook it lets me register in write a bit of a message and then crashes. It started about 3 or 4 days ago.

    seems to be after I log into a site 'facebook' pops up and wants me to register. I finally did and the next time I logged into a different site a blogger site of some kind wanted me to register. Any download attempts Firefox crashes.
    I don't have a browser hijacker.......

  • Why does Firefox crash when I open Adobe, Firefox & all plug ins including Adobe are up to date and current, WHY?

    Firefox crashes when I open Adobe (pdf) ALL plug ins are up to date as is FF

    This is a known issue with Adobe Reader, and it depends on Adobe updating their plugin.
    Whilst you're waiting for Adobe to fix their plugin, you can disable it and fallback to the default PDF reader in Firefox by following these steps:
    #Go to ''Tools'' > ''Options'' (or ''Firefox'' > ''Options'').
    #In the Options window, select the ''Applications'' tab.
    #In the ''Search'' field, type ''PDF''. You should find ''Portable Document Format (PDF)''.
    #On the right handside you should find an ''Action'' column. In order to view PDF files in Firefox, choose ''Preview in Firefox''.
    Did this fix your problems? Please report back to us!
    Thank you.

  • Why is firefox crashing?

    Have listed the most recent crash ID below, but there seem to be different signatures, so I have no idea what the cause of the crashes is, and I cannot trace it back to a particular site or action that is causing it.

    You can also try to disable the Java Quick Starter extension: Tools -> Addons -> Extensions
    Control Panel -> Java -> Advanced tab -> Miscellaneous -> Java Quick Starter (disable)
    See also http://www.java.com/en/download/help/quickstarter.xml - What is Java Quick Starter (JQS)? What is the benefit of running JQS? - 6.0
    See:
    * http://kb.mozillazine.org/Firefox_crashes
    * [[Firefox crashes]]
    Create a new profile as a test to check if your current profile is causing the problems.
    See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting&#58; Make a new profile]]
    There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"
    If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
    See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
    If that doesn't help then try a clean (re)install:
    * Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
    * Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    * Don't remove personal data when uninstalling.
    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    See:
    * http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
    * http://kb.mozillazine.org/Profile_backup and [[Backing up your information]]

  • Why is Firefox crashing as soon as I stop using it for even a minute?

    As soon as I stop using Firefox for even a couple of minutes, it freezes and crashes and I have to start all over again. I have taken it out and reinstalled it but that didn't help. I have also updated any plug ins that appeared to be outdated.

    https://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_help_with_your_crash
    Type about:crashes in the URL bar and hit Enter. <br />
    Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.

  • Why does Firefox Crash Constantly?

    Like others who have reported this issue, Firefox has been crashing constantly on numerous different websites. I have Windows 7 32bit which was recently re-installed, fully updated. All drivers are up to date, all add-ons are updated, all plug-ins are up to date and in fact, I've disabled most of them and yet, the crashing continues. Looking at the crash reports, it seems to be related to Java "'''''Firefox 7.0.1 Crash Report [@ js::mjit::EnterMethodJIT(JSContext*, js::StackFrame*, void*, js::Value*) ]'''''"
    This has been an ongoing problem since FF4 and I have since resorted back to a portable version of FF3.6. I've been through all the troubleshooting steps included on this website. My computer is clean of any viruses, malware, spyware, etc. Starting in safe mode seems to be to only solution to this problem but completely defeats the purpose as to why I'm using it in the first place. Looking at the crash reports, it seems this is a known issue with FF:
    https://bugzilla.mozilla.org/show_bug.cgi?id=595351
    I've been a long time user of FF but if this continues to happen, I feel the the only solution will be to switch to a more stable browser until this is fixed. If there's anyone out there, please help find a solution to this problem. It's been ongoing for far too long!

    OK I knewwww I shouldve waited a little longer.  A few seconds after posting my last reply, the flash player crashed on Firefox.  This is an additional problem that happens constantly on FF.  I know there was something about some conflicts between the flash player with FF & some other flash player....but i'm not totally sure what it is & how it all works.
    Plus it seems like that is something I've already gone in & tinkered with. 
    (I originally wrote tinkled with but then caught myself)

  • Why Does FireFox Crash on this page?

    After resetting Firefox, it still crashes on this html page, even though Chrome and IE have no problem with it.
    http://howtothinksideways.com/zdevDanAllen/firefoxnotcrash.html
    Why?
    This page does not crash...
    firefoxnotcrash.htm
    The difference between the two pages is right at the end, were the crashing file has a valid &lt; to open a &lt;div tag, where the non crasher has the &lt; removed. Evidently, FF does not like that div.
    An error message instead of crashing and taking all the system memory would be something the developers might want to consider adding in a future release. I would vote for adding the error message and removing the password deleter that can unannouned with the last upgrade.
    man....
    p.s. I would have to say, Firefox's way of crashing when no other browsers crash, with no error message and taking all the system memory from my computer into its death dive, has to be worst but I ever saw.

    I did every step, same result. My gf is not getting the problem on her computer, I am trhing a reset;. sheez.
    Still does not answer my question. I did not ask how to fix it. I asked why this is happening?

  • Why is firefox crashing or closing on its own, I get plug-in crashes and unresponsive script warnings?

    Firefox is closing on its own or crashing for no reason. I've put in at least 4 crash reports a day. I'm also getting plug-in crashes and have sent those reports in. Also, I'm getting lots of unresponsive script warning messages. At first I thought it was Facebook but it is now doing it on GMail so is it Firefox?

    I am not sure I did this right. This is what I did: right-mouse clicked on the desktop, whent to properties, went to display properties, went to settings, clicked on advanced tab, and then clicked on troubleshooting tab. There I drug the hardware acceleration slider to the left to disable it, clicked ok twice as directed, restarted the computer and then I couldn't get firefox to open at all, but I went to internet explorer and got on you tube and tried to watch a video, but it crashed again.
    So I don't think that worked. I couldn't figure out how to disable hardware acceleration in the Flash plugin, but did it on the desktop instead. Are there different steps I need to take to accomplish this?
    Thank you!

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