Why is Firefox suddenly blank - no address, search or tool bars, uninstall/reinstall d/n resolve--now only v 3.6 will work?

I was using the latest version of FF and last week the browser froze and when I restarted it was completely blank. I went through the help section, tried uninstalling, manually removing files, and reinstalling several different versions, but the only one that will work at this point is 3.6.28. Your help sections and non-existent customer service SUCK - I don't have days/hours to mess with this and will abandon FF altogether if adequate assistance is not promptly received.

hello, in principle does the picture/description in the article reflect the problem that you're seeing? i'm not sure how those addons would behave in firefox 3.6 which is outdated and no longer supported by mozilla...
please download and install the latest version of firefox (16.0.1 atm) from getfirefox.com and then try to follow the troubleshooting procedure in the article step by step (launch in safemode, then disable suspicious addons/or if not sure all of them). if this resolves the issue, it would also be interesting which extension were present in your case. thank you!

Similar Messages

  • Firefox suddenly reconfigured itsself. The File tool bar is now gone, the browser wants to go to Bing,and several apps have appeard that I dodn't ask for. What happened? How do I fix it?

    This morning Firefox was working fine. Then it suddenly reconfigured itself. The File, Edit, History bar went away, as did the bar that tells me what web site I am on, and the next bar that allows me to manually enter a URL and to search via google or Yahoo, ect.
    At startup the browser sends me to Bing, and it keeps trying to activate applications I have not asked for.
    What happened and how do I fix it?

    * In Firefox 3.6 versions on Windows and Firefox 4 on Windows and Linux it's possible to hide the "Menu Bar" via "View > Toolbars" or via the right-click context menu of a toolbar.
    * Press F10 or press and hold the Alt key down to bring up the "Menu Bar" temporarily.
    * Go to "View > Toolbars" or right-click the "Menu Bar" or press Alt+V T to select which toolbars to show or hide (click on an entry to toggle the state).
    See also:
    * [[Menu bar is missing]]
    * http://kb.mozillazine.org/Toolbar_customization
    See also:
    * http://kb.mozillazine.org/Resetting_preferences

  • Why does Firefox impose Google as a search engine in it's home page?

    Why does Firefox impose Google as a search engine in it's home page?

    I've found Firefox to be very unstable when it comes to choosing a different home page & search engine, frequently ignoring my choices & reverting to the default settings between launches. This also applies to Google & the choice of language if it's different to that of the country the person's in, which is my main gripe with Google, it doesn't detect the language of the operating system but that of the geographical location, forcing one to alter the settings every time, which is extremely annoying! Please do something about all this if possible, thanks.

  • Firefox tells me it can harm my computer and when I accept it it says that maybe I don't have permissions to access it. It all started when I accidentaly installed "Babylon" search engine tool bar, when I removed it, the system started blocking Firefox

    I accidentally installed the Babylone search engine tool bar while dowloading a program and when I realized that Firefox had been substituded I tried to get back and even ran a restore for the system. Since then, everytime I try to reisnstall Firefox, there is a message that says that Firefox can harm my system and when I ignore it, it says that maybe I don't have permits or licenses for it. I am frustrates as even the menu bar from my alternative search engine, Google Chrome, has disappeared.
    Please write back and tell me what to do

    You may also need to create a new profile in case more files were damaged by closing down Firefox that way.
    See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues

  • There is no Google tool bar for firefox 5.0 and i want to re-install an older version of firefox so I can use the Google tool bar. please give a link to an older version or make Google update the tool bar:)

    There is no Google tool bar for firefox 5.0 and i want to re-install an older version of firefox so I can use the Google tool bar. please give a link to an older version or make Google update the tool bar:)

    You can try this extension to override compatibility issues,
    * https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/
    Once it is installed, open Addons Manager and re-enable Google Toolbar.
    Addons Manager URL:    '''about:addons'''

  • Why is firefox suddenly denying access to reliable websites calling them "untrusted"?

    My husband has been using a reliable medical site for years...suddenly the message popped up "untrusted site." We contacted the site--they connected us to their tech support--he tried everything with us over the phone (cleaning cookies, downloading latest version of firefox) but the only way to solve it was to give firefox the go-ahead to ignore their warning. We then got the site. Today, the same message popped up on another site he uses regularly. Any ideas why this should suddenly happen on reliable sites used successfully for years?

    I would like to block this site. Kindly help me to block this site.

  • Query Builder not locating emails based on email address, only the display name will work.

    I am trying to set up some search folders for Outlook 2010 for emails either to or from a specific domain name.  I am using the Query Builder to set up the logic for the search criteria.  
    Here's an example of what I am trying to do.
    I have three people from a specific company that I want all emails I either send them or they send me to go to.  Their email address are as follows:
    Jane Doe <[email protected]>
    John Doe <[email protected]>
    Mary Smith <[email protected]>
    Here is the issue I am having.  When I set up the criteria for the search folder, entering From --> Contains --> [email protected] (or any of the other addresses mentioned above) will return no results.  Entering From ---> Contains
    --> companyxyz.com will yield no results.  Only entering From ---> Contains --> Jane Doe will yield any results. 
    If I use the From field in the standard Messages Tab of the Search Folder Criteria window then just entering companyxyz.com will give me all the messages.  The problem that I have is that I cannot set up any OR conditionals with this standard field
    which is why I am using the Query Builder.
    My question is why doesn't the actual email address work for a search criteria in Query Builder and how can I set up a criteria for a domain name (@companyxyz.com) so that I can see all communication with a particular company?

    Hi,
    This is the expected behavior of Outlook.
    The Search Folder Criteria dialog has two From fields. One From field is under Messages tab and another From field is under the Advanced (or Query Builder) tab. The From field under Message tab uses email address while
    the From field under Advanced or Query Builder tabs uses the display name. So, when we want to use Query Builder to create a Search folder that filters by email address, the Query Builder ignores the email address and uses the display name instead.
    Regards,
    Steve Fan
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • When I downloaded Firefox 5.0, I lost my Yahoo tool bar. I want to go back to Firefox 4.6. I tried a system restore but it didn't help. I want my Yahoo tool bar BACK and Firefox 5.o isn't compatable. Fred Fouche'

    I was happy with 4.6, but the little window said it was necessary to download 5.0. Please get me back to 4.6 so I can have the Yahoo tool bar. Thanx

    Sorry try this: http://www.mozilla.com/firefox/all-older

  • Firefox is not presently compatible with Google Tool Bar. When do you think this may be corrected. I use Google a lot.

    Recently I updated my Firefox to 5.0. I did not know until after the loading that it is not compatible with Google Tool Bar. I use Google for many things. When might we expect that to be corrected, if at all?

    Where did you read that Google was going to update the Google Toolbar for Firefox? <br />
    http://googletoolbarhelp.blogspot.com/2011/07/update-on-google-toolbar-for-firefox.html - that is the latest information I have seen.
    Plus, recent changes at Google with them renaming their '''"accounts"''' domain will break all exiting Google Toolbar programs in existence. <br />
    old - https://www.google.com/accounts vs new - https://accounts.google.com/

  • Add new email address button and tool bar no longer appears.

    Was adding email addresses and for some reason the address tool bar and add new address button disappeared. Without them I can not add any more email addresses.

    Thanks for the help. F-10 got the menu up so I could turn on the address book tool bar.
    Best,
    John

  • Why does Firefox crash every time I search Google?

    Literally every single time I search Google it loads up the results page, but immediately crashes Firefox. No Crash ID it just goes blank and reads "Not Responding" at the top. This only happens with Google on Firefox, but Google on *shudders* Internet Explorer works as normal...

    I run Firefox in Safe Mode: the problem recurs.
    bp-7c511a21-b221-4fbf-8a6e-a102a2140617 18 Jun 2014 09:03
    I update the plug-ins and restart Firefox: the problem recurs.
    bp-6c2f990e-b722-4274-949d-cea202140617 18 Jun 2014 09:24
    I disable all plug-ins and extensions, then restart Firefox: the problem recurs.
    4B7DF2BF-3AEE-43B9-824E-EA4DD7DEF81B 18 Jun 2014 09:25
    I'm using the default theme and have avoided changing any settings since the last re-install.
    Halp!

  • Why does firefox not open the address in the browser window via dvd@ccess?

    I am building a dvd with dvd studio 4 latest version on a brand new MB Pro / Snow Leapard. dvd@ccess is enabled in dvd studio pro 4 as well as on my computer. The function opens a browser window, but firefox does NOT automatically type in the required address. Therefore the browser does not look it up. This is not likely related to dvd studio pro, since dvd@ccess links to mailto: with no problem, and entourage correctly opens a new mail with the proper address. Please help. Fast – I am supposed to deliver a project! Thanks ;-)

    Ok, well I found it quickly without really finding the source of the problem. I created my account here in order to post this problem, and when I received the account confirmation email to activate my account, clicking the hotlink opened a browser window WITHOUT the address! So I restarted firefox and lo and behold, I could confirm my account via the hotlink and dvd@ccess now works, even in the dvd studio pro simulator. Why this bug appeared remains to be answered. Thanks and good luck.

  • Why is Firefox suddenly sorting windows Files by Date?

    I may have changed a setting without knowing with some keystroke command, but suddenly yesterday Firefox started sorting my files in Windows (when I go to upload a file) by date modified. I tell it to sort by name but each time I go back it has defaulted to sorting by date again. This is really annoying.
    == This happened ==
    Every time Firefox opened
    == Yesterday

    I may have changed a setting without knowing with some keystroke command, but suddenly yesterday Firefox started sorting my files in Windows (when I go to upload a file) by date modified. I tell it to sort by name but each time I go back it has defaulted to sorting by date again. This is really annoying.
    == This happened ==
    Every time Firefox opened
    == Yesterday

  • Why is Firefox suddenly adding things (e.g. special toolbars) without my express acceptance, and how do I stop it?

    Firefox would always advise me when there is going to be an update, and ask if I wanted to accept an add-on or toolbar included with the update. Now it appears that it is automatically updating and including the toolbars and add-ons without asking me. How do I change the settings so I can stop that?

    hello, firefox updates never include toolbars or other unwanted programs - please always download firefox from the original location at getfirefox.com.
    you might have a problem with adware on your pc. please go to ''firefox > addons > extensions'' & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner].
    [[Remove a toolbar that has taken over your Firefox search or home page]]
    [[Troubleshoot Firefox issues caused by malware]]

  • Why has Firefox suddenly quit showing pictures in eBay listings.

    About two or three weeks ago I noticed that Firefox no longer showed pictures on eBay. Only a blank box indicating where the picture would normally show. Yes I am properly logged on to the site, and navigation is otherwise normal.

    With eBay on display, click on the site identity button (for details on what that is see [https://support.mozilla.com/kb/Site+Identity+Button]) and then on More Information. This will open up the page info dialog.
    First select the Permissions panel, make sure that "Load Images" is set to allow (selecting Use Default should also work)
    Next select the Media panel, then click on the first item in the list. Use the down arrow key to scroll through the list. If any item has the option "Block images from (domain name)" selected, de-select the option.
    This should hopefully resolve your issue, but also see [https://support.mozilla.com/kb/Images+or+animations+do+not+show].
    Some add-ons can also block images, for example if you have AdBlock Plus installed, make sure that you have not accidentally created a filter to block the images.

Maybe you are looking for

  • Adobe Acrobat Reader for Windows Server2012 ?

    Is there a recommended Adobe Acrobat Reader for Windows Server2012 ? Will Version XI (11.0.06) for Windows 8 work ? It is most annoying not to be able to open pdf files on Server. Thanks, Al

  • ADF Table vertical scroll issue in Chrome & Safari, works fine in FF & IE

    Hi, Jdeveloper 11.1.1.7.0 ADF BC & ADF Faces I have a jspx page with a command link. On click of link, opening a popup. Displaying a ADF table inside popup dialog. Problem Statement :   I have set contentDelivery="immediate" & autoHeightRows="8" in A

  • Interface using telnet for instrument control

    I'm trying to create a GUI front-end program for accessing instruments and equipment on routers. The first step would be to create a menu of telnet sessions that the user can select from. Maybe a pull-down menu that can select any site (router) in ou

  • How can I teach Siri to pronounce my name correctly?

    I'm pretty used to everyone pronouncing my name wrong, so I didn't really expect Siri to get it right.  However, I really don't want to have to always hear the mispronunciation whenever I use Siri.  I haven't had much time to play with it or anything

  • Perspective Grid in Illustrator

    I accidentally clicked on the Perspective Grid and now I cannot get it off my workspace. How do I get rid of it? What is this feature anyhow?! Thanks, Ben