Why is FireFox v10 crashing my HP PC?

FF upgraded itself yesterday to v10. Five PC crashes since. Crashes stop as soon as FF v10 was remove.
Have run several malware detectors. So far, none have found anything.

Hey Drucifer,
Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read [[Troubleshooting extensions and themes]].
There is also a lot of useful stuff in the [[Firefox crashes]] Knowledge Base article. If you've recently upgraded, you might want to check out [https://support.mozilla.com/en-US/kb/latest-firefox-issues#w_firefox-crashes-when-i-start-it this article] as well.
Hopefully this helps!

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    If you have submitted crash reports then please post the IDs of one or more crash reports (bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).<br />
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    AdapterDeviceID: 0x9616
    AdapterVendorID: 0x1002
    Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:30.0
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    BuildID: 20140605174243
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    D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers+
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    SecondsSinceLastCrash: 29
    StartupTime: 1404510723
    SystemMemoryUsePercentage: 39
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    Throttleable: 1
    TotalPageFile: 4929654784
    TotalPhysicalMemory: 2950148096
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    MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
    RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll
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    MSAFD NetBIOS [\Device\NetBT_Tcpip_{EB864D97-72E7-434E-91C4-46477ABD1291}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{EB864D97-72E7-434E-91C4-46477ABD1291}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{D268864C-B01F-482C-9676-ADC7ECAE00D9}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{D268864C-B01F-482C-9676-ADC7ECAE00D9}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{0166ED98-60D2-4CC6-B6CB-7F32F2B4381D}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
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    useragent_locale: en-US
    This report also contains technical information about the state of the application when it crashed.

    We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
    #Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
    #Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box.
    [[Image:aboutcrashesFx29|width=520]]
    More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

  • (1) understanding why Firefox consistently crashes; (2) why Firefox does not acknowledge when "cookies" ARE enabled.

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