Why is iChat saying my screen name is not valid when I've never had a problem before?
All of a sudden, my iChat will not connect to my mac.com account. I keep receiving an error message that says "the screen name entered is not valid". I've never had an issue with this account before. I thought maybe this was because I just traveled abroad yesterday- however, I was successfully able to log into my iChat account when I first arrived, but when I went to login again, I started to receive that error message. I've used this account in the past when I've traveled abroad and never had an issue. Why all of a sudden? Help!
HI,
There does seem to be a glut of people who use their @Mac.com Screen Names in iChat or Message that travel to different countries that then find they cannot login
Try Logging in here https://settings.aim.com/
If it says your Account has been Suspended you will need this page
Use the TOSGeneral email to contact them.
It seems the people at AIM/AOL that contact you do not always know about the agreement that Apple Issued IDs (@mac.com and @me.com) are also valid AIM Screen Names.
They will
1) Want you to change the password (it will not make any difference to the Flagging of your "account")
2) tell you they can't find that you have an Account with them (you don't it is with Apple)
Remind them gently that there is an Agreement with Apple to allow Apple IDs as Valid Screen Names
That their Servers check the Names and Passwords with the Apple Servers but the Suspended Account Flag is set at their end and they need to Undo it.
8:32 PM Friday; September 7, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously
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