Why is Illustrator 6 so slow when saving?

AI6 is very slow on some saves. Nothing fancy with this file. No gradients, no clipping masks, no placed images, simply color line art. I run a Mac Pro with 16Gb ram and Tb raid drives . I've had this problem with a few other files and I think in CS5.

AICS6 should not be any slower then CS5, only faster with 64-bit support.
Do an info on your file to check the size. Then do a save as, and turn off pdf compatible(you only need that on if you are going to place the file into another application like InDesign), that should make the file smaller. I would then recommend running applications >> utilites >> disk utility to fix permissions.
There are other problems that can make files slow(search deleted global colors), so let us know your file size, and if copying/pasting is slow.

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Illustrator CC hangs when saving files

illustrator always hangs when saving and take a long time for open the up to 100 MB files.
Hi,
My illustrator CC always hangs when save the file and
very long process to open just 100 MB files.
I just changed the Windows from 7 to 8.1 pro and this issue is happening with me.
I tried to reinstall again and again but the problem is not gone.
I download via creative cloud. Only happen with illustrator CC
Anyone please helps
please excuse my poor English.
Thank you.

Hi Apiraya,
Try to reset the preferences of Illustrator to default.
https://helpx.adobe.com/illustrator/using/setting-preferences.html
Hope this helps.
Regards,
Sumit Singh

Why Portal will be slow when we work on Theme Editor

Hi Experts,
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Illustrator renaming files when saving

I am working in Illustrator CS2 on a PC. When I open a .ai file that I created, work a bit and save again, my files are being renamed. Example: My original file that was named "planning details.ai" gets renamed to "PLANNI~5.ai."
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What you are describing is an OS issue. Or possibly a DOS issue (Even though they say it no longer exists, ha). The first name is a long file name and the second is a short file name.
The short file name is used if you are using an FAT formated drive. An option is enabled in windows to use short file names only. Another possiblity is a portion of your Table on the hard drive is corrupted.
The Fat table can be changed using a utility in windows that converts FAT to NTFS or Formatting the drive, that is assuming the drive can be changed. Some drives like flash drives for a camera may be required to stay as a FAT drive for the camera to work correctly.
The option for enabling short filenames may no longer be available. Windows use to have a place to change settings when issues come up to rule out the cause. Its possible that during Windows 98 to Windows ME it got phased out. I did not see it in Windows XP but then again quite a few options are now hidden. So if you did not change it yourself odds are you can rule out this theory.
As far as a corrupt NTFS Table goes it might be as simple as using chkdsk.exe or as bad as formating the drive. Odds are you would notice this issue when saving any or all new documents and reading a directory (folder) may show jibbersh or the short filenames only.
The tell tale sign of a short file name is the length of the name which is a maximum of 8 characters, plus the period, then the 3 character extention. If the long file name exceeds the limit of the short file name, a ~ character is used just before the period and the extention is trunicated to the first three characters after the period. Also the short file name can only use alphanumeric characters.
Hopefully this helps some. I do not think there is an option in Illustrator for determining which filename type to use. As this is usually left up to the OS.
Good luck...

Illustrator CC crashes when saving to network drive

Hi all,
We have 3 Macs all running 10.10 or 10.9 which crash when saving eps file types (PDF saves fine) to a NetApp network drive using Illustrator CC 2014.1.0 release.
Users can save files locally and then copy the files to the network drive with no problems.
Anyone else having this issue?
Thanks in advance
Colin

Colin,
It is always recommended here to open/save from/to own hard disk, and to copy from/to networks and removable media. You may be lucky, at least for a while, but it is better to be safe than sorry.
In addition to the (far greater) risk of file corruption, some issues are mentioned here:
http://helpx.adobe.com/illustrator/kb/illustrator-support-networks-removable-media.html

Illustrator CS6 crashes when saving or printing

A couple weeks ago, my AI CS6 started crashing when saving complex line work (Rhino Make2D exports) or when I tried to check the printer setting. I've reinstalled AI and installed the latest updates. For a few days, the saving problem went away but it has returned today. I have cleared the preferences folder.
I am running Windows 7.
Is this a Rhino/AutoCAD export issue? The saving problem persists even when I copied a small section of the linework to a fresh AI document. Simple vectors don't lead to saving problems. Thanks!

You need to provide system information or else this is no use to anyone...
Mylenium

Why is Illustrator very slow and locks up when I select an image?

When selecting an image with the links panel open Illustrator locks up for a good 20 seconds... When I close the links panel everything is fine.
This is very annoying since I use the links panel all the time in my daily work routine.
Anyone else encountered this problem?

Ok a little strange, as mine is now running well after the updates from a few days ago.
Apologies if this is a false positive, but I can now have the LINKS panel open while highlighting on a linked PSD. I will run a few more tests to see if the error appears in any other ways.
I completely agree that Illustrator CC in particular does suffer from lagging across the board. I have never seen CC or CC2014 running as smoothly as say CS6.
I use Universal Type Server and the lagging caused by this (especially when backspacing text) has caused me no end of problems, but they slowly release updates and the problems slowly get ironed out.
Also I know this has been said before, but I had issues with the Verdana and Tahoma fonts and this slowed Illustrator (esp CC 2014) down also. I had the fonts installed but they were causing issues.
I searched over the web and at my work for alternative versions of these fonts and collected (what we think to be) a reliable pack of these two fonts that we can now use on machines in case they have similar lagging issues. So try getting hold of alternative copies of Verdana and Tahoma...fonts can corrupt very easily!

Why is one TIFF pixelated when saving .pages file as .doc?

Hi, when I save my Pages file as Word '.doc' format (using the standard 'save copy as' method, OR exporting as .doc) one of the high resolution TIFFs in the file always shows up pixelated, the other is sharp.
Do you know why one TIFF would be pixelated, and how to get them both showing sharp after saving the file as a Word .doc?
Both TIFFs are 300dpi CMYK, but are different sizes (the sharp one is smaller).
Thanks!

when I save my Pages file as Word '.doc' format (using the standard 'save copy as' method, OR exporting as .doc) one of the high resolution TIFFs in the file ... Both TIFFs are 300dpi CMYK, but are different sizes
The thing is that .DOC is the file format for versions of Microsoft Word which were developed to work with the Windows GDI Graphics Device Interface, the counterpart of QuickDraw in Mac OS 9.2 and lower.
Neither GDI nor QuickDraw are capable of colourant formats other than RGB. There are tried and true ways around this in prepress,
1. do not pick TIFF, JPEG, PICT or BMP file formats that are processed by GDI and QuickDraw, but pick a file format that is not processed by GDI and QuickDraw (EPS, PDF).
2. pick a colour managed path through GDI and QuickDraw so that CMYK tagged with a source ICC colour space is converted into some form of colour managed RGB which in turn can be converted back into some form of colour managed CMYK for whatever printing condition is to be chosen (whether by a third party driver installed in the OS or by other means).
There are other possibilities, as Peter mentioned, but transparency isn't supported in GDI and DOC any more than CMYK is supported. And to go back to the beginning, why in the world are you trying to work in CMYK when you in all likelihood have no knowledge of the ink limit, graybalance and paper for the intended printing condition? You should be working in ICC colour managed RGB.
/hh

Illustrator CS6 quits when saving to EPS

When I try to save to EPS it says "Adobe Illustrator CS6 has stopped working."
This is the error code.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Illustrator.exe
Application Version: 16.0.0.682
Application Timestamp: 4f6e45b7
Fault Module Name: AGM.dll
Fault Module Version: 4.26.20.19822
Fault Module Timestamp: 4f5692e1
Exception Code: c0000005
Exception Offset: 00000000002b05d2
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: c61d
Additional Information 2: c61d3e80d9765e36bd098608b00fa289
Additional Information 3: 0c93
Additional Information 4: 0c93cee55b0670f1ed3d28424ad10163
It was initially doing this even when I was saving the .ai file. I went to my system preferences and did "Restore default fonts" and it will not allow me to save as an .ai file, but not an EPS. I have also tried converting the text to outlines, and it still will not let me save it.
Help!

Sealyspeak, Frolnocx,
Each time you close down Illy, the preference files are updated; these are the basic one and the other ones and the Illustrator [Version number] Settings folder.
This means that as soon as you have built the preferences as you like them, you may may close down Illy and copy the whole folder to a backup folder; you can also copy the basic preferences file (the AIPrefs/Adobe Illustrator Prefs file in Win/Mac speak), and when you need to reset the preferences in the future you can use the backup version.
You can see how to find the folder and the file in Move the folder and Working with the AIPrefs/Adobe Illustrator Prefs file.
The [Version number] is a bit tricky: up to 10 it is the actual (single application) version number, for 11 to 16 it is the Creative Suite number, CS - CS6, for CC it is 17 (the original numbering resumed).
If you do that, you may still have to reset preferences, but at least you can reset to a sound version of your own settings.

Illustrator CS4 crashes when saving. (OSX)

We currently have a few users at my company that are experiencing problems saving specific documents in Illustrator CS4. Most of the documents that they save work just fine and can be edited on other machines with no flaws. But a handful of the files crash everytime they go to save and is causing quite the headache over here. It also seems to happen when they copy a certain part of the document over to a completely separate one. Currently this is happening on a 10.4.8 & 10.6.1 system along with a single Windows 7 machine. Here are some of the things that I've tried to fix the problem:
-Cleaned OSX Cache
-Repaired permissions
-Deleted the com.adobe.CSXPreferences.plist (http://discussions.apple.com/thread.jspa?threadID=1901414)
-Reinstalled the entire CS4 Suite
-Fully update Mac/Adobe software
-Cleaned/Repaired fonts by using FontDoctor
If anyone has any suggestions on what could be causing these random unexpended problems I would be very thankful,
-Matt

I've been having the same problem on and off - Try starting your Print Spooler! Control Panel - Anmin Tools - Print Spooler - Start....
Let me know if that works

Illustrator is slow when connected to intranet

The problem looks like that Illustrator sees that the computer is connected to a network and proceeds to try and access adobe.com.
This slows everything down because our intranet is not connected to the internet.
Examples:
Loading Illustrator CS5:
The splash screen is fast but once within the app you must wait at least 1 minute before you can do anything.
F1 key or Help:
Illustrator CS5 attempts to connect to the online community which takes about 5 minutes then times out and brings up a local help file.
Now when the computer running Illustrator CS5 is disconnected from the intranet, everything works fine; The program and even the local help loads instantaneously.
I have tried editing the Helpcfg found here http://forums.adobe.com/message/3238181?tstart=0 but that didn't work (I need an example to see if I did things correctly).
Is there an easy way around this?
Exposing the computer to the internet is not an option nor is disconnecting the computer from the intranet.
Any feedback would be appreciated.

I am having the exact same problem as Aaron. It's nuts...
As mentioned, internet is very slow download (0.7Mbps <- Not a typo) but a normal upload (3.0Mbps) when connected to the Airport Extreme by ethernet or wirelessly, but when I connect my computer straight to the modem, it's fast (12Mbps down, 3Mbps up). After I discovered this behavior, I took it to my friend's house (he also has Comcast) and I got the exact same behavior using his computers, modem, etc. I determined that my Airport was bad and took a trip to see the "geniuses" at the Apple Store. The AEBS worked perfectly there. Just to be safe, I took the AEBS to my work and it also works perfectly there.
Needless to say, I'm baffled. I've tried resetting all of my devices multiple times to no avail. I've tested to see if I have a DNS lookup issue (http://forums.macosxhints.com/showpost.php?p=199191&postcount=7), but that's not the case.
The results I've mentioned are from speedtest.net.
Does anyone have an idea?

Illustrator is slow when i work with micro text

I have Adobe Creative Suite 4 Design Premium, and all programs works perfectly, except Illustrator, i can manage all but when some work have microtext it takes a lot of minutes thinking and processing the order, inclusive "select" takes about 2 minutes in process the order. I uninstall the software and instal again it but it doesn't matter continues as same as before.
i have 3 Mac G5 with xeon and 8Gb of RAM, and a lot of space in my hard disk,and all the updates of the mac, so i dont know what is the problem, the software is original and the macs are new, what can i do?
There is an update that fix that problem?

Hello Computerforms,
I have type set many micro fonts in many different projects. And many people in the industry have noticed that Illustrator CS4 is very slow doing simple task like microprint.
Links about people with the similar problem using CS4:
http://forums.adobe.com/message/2064981#2064981
http://forums.adobe.com/message/1986182#1986182
http://forums.adobe.com/message/1927899#1927899
You can see the difference if try to set microprint using CS3 or older version. Your computer is more than qualify for this little task.
Please note that CS3 is extremely bad when it come to strokes (any line lower that .012 point will display the worst line you ever seen). for this type of work I will recommend to work with CS2. Yep the old version is superior to CS3 and CS4.
I hope this helps!

Illustrator CS3 freezes when saving or opening ANY files

Yesterday while running Illustrator (13.0.0), Photoshop and AfterEffects (CS3 for all), Illustrator suddenly started hanging (spinning beachball) when I tried to save a small file. Subsequently noticed it would no longer open files, or save any other files - always spinning the beachball when opening or saving. Force-quitting says "Illustrator not responding".
I trashed Illustrator prefs - same problem.
I re-booted - same problem.
Updated to 13.0.1 - same problem.
No problem saving/opening files in other apps.
Also tried running a previous install of Illustrator CS2, and now THAT has the same save/open beachball spinning problem, too! I've gotta get this running.
Don't know what to try next, short of a complete re-install.
Been running all CS3 apps trouble-free for 4.5 months, nothing new installed, no new fonts.
Any suggestions?
Mac OS 10.4.1, Dual 2.7 PPC G5, 4.5 GB RAM

Donna - Fortunately I did get Illustrator saving and opening again, unfortunately I'm not exactly sure what solved the problem. I went through the routine of dumping prefs a few times, restarting, etc., but also added a string of expletives along the way, and eventually the thing just started to work again.
I think the solution had to do with the expletives, but I can't remember the exact order in which I screamed them.
Wish I could be of more help.

Illustrator CC crashes when saving

Hi all,
I became a member of Adobe Creative Cloud a few days ago.
Today I started working in Illustrator CC, but it really bothers me that everytime I save my doccument it crashes.
Well, at least, it says that it crashes, but if I wait a couple of minutes it works again and it saved my procress.
Also when I close the program and open it again, it already crashes before I have done anything.
This is very anoying, and I wondered if I am the only one having this problem?
I am working on a Windows 7 computer, and with Illustrator CS6 I didn't had this problem at all.

Adanja, Cliff,
You may try the following (you may have tried/done some of them already) and see whether it helps (the following is a general list of things you may try when the issue is not in a specific file; 3) and 4) are specifically aimed at possibly corrupt preferences):
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, and 11) is about font caches);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool, and reinstall. http://www.adobe.com/support/contact/cscleanertool.html

Why is Illustrator 6 so slow when saving?

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