Why is Illustrator CC App. quitting unexpectedly before opening?
I have been having the same problem for over a few weeks now, with no real response from troubleshoot.
I am trying to open AI. files and before the app launches it crashes.
"Adobe Illustrator CC quit unexpectedly."
"Click Reopen to open the application again. Click report to see more detailed information and send a report to Apple."
I have tried all of the above, restarting etc.
Is anyone else having similar problems?
having same issues…so what it the reason for "sending a report" to Adobe if nothing can be done with it????? paying for a product that I can't use when I need to use it and no help…come on…someone has to have an answer…HELP Pleeeeease
Similar Messages
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HT201262 what do you do when an app quits unexpectedly before it opens?
what do you do when an app quits unexpectedly before it opens?
It could be Mountain Lion. Developers have had access to Mountain Lion beta builds for many months, so it seems like they would have worked out the bugs before release, especially a major bug that causes the app to crash. Make sure you are installing the latest version downloaded from the developer's web site, not a version that came with your Kobo device.
Sometimes, an app's preference file gets corrupted and the app crashes when it tries to read its preference file at launch. So you can try deleting its preference file, so that the app can create a new one.
In Finder, from the menu bar, select Go -> Go to Folder. Type
/Users/<your user home folder name>/Library
replacing <your user home folder name>.
This will take you do your user account Library folder. Go into the Preferences folder, and find the preference file for the Kobo app. Its name will probabaly start with "kobo" or "com.kobo" or otherwise have "kobo" as part of the name, and end in ".plist". Drag this file to the Desktop (so that it's no longer in the Preferences folder); don't trash it because if this is not the problem, you can put it back later.
Then, try running the Kobo app again. -
Multiple apps "quit unexpectedly" BEFORE launching
Multiple apps give the "quit unexpectedly" message without even opening. Wondering if there is anything I can do short of re-installing the OS. The apps affected are:
Chrome
Picasa
Rosetta Stone
uTorrent
Skype
Yahoo! Messenger
Adobe Flash CS5.5
Adobe Illustrator
Microsoft Office 2011 (all apps)
SketchUp
TextWrangler
The problem exists across all users. It started to occur after installing Digital Camera RAW Compatibility Update 5.03.
Adobe Illustrator is unique in that it starts to load for a couple seconds before quitting. All other apps quit instantly.Hi there mahato,
You may find the troubleshooting steps in the article below helpful.
OS X Mavericks: If an app freezes or quits unexpectedly
http://support.apple.com/kb/PH13975
-Griff W. -
Word, Photoshop, Illustrator and others quit unexpectedly on opening, over and over again
I keep getting "problem reports" when trying to open applications that have worked fine for years.
Microsoft Word, Photopshop, Illustrator an Avery CD Sticker maker all give me the problem report window with the yellow trianlge and exclmation point when I try to open them and say:
"____ has quit unexpectedly. Click reopen to open the application again. This report will be sent to Apple automatically."
Clicking reopen offers the same thing again, and again, and again..
It started yesterday with Photoshop and Illustrator, so I took them off my computer and tried to reinstall them. Now I get "Install Photoshop has quit unexpectedly. etc.."
I ran the disc utility and it said my hard drive was OK.
Help! All the programs I use regularly are affected.I took the laptop to the Apple genius store and after two and a half hours of trouble shooting it turned out my User Profile no longer had permissions to open those programs. And they couldn't be changed. They had no idea why this could happen, but the genius set up another User, gave it permission and deleted the first one. Problem solved. Whew! He's never seen sanything like this before.
Gotta love the Geniuses at the genius bar! -
TS3230 safari quits unexpectedly before opening
Can someone please help. I re-installed my OS 10.7.4 on the advice of apple tech as my Macbook Pro mid 2011 model repeatedly forgot my internet connection on waking from sleep and none of their troubleshooting over a 9 month period helped. Now my laptop not only cannot remember networks, but trying to open Safari makes it quit before I can even see a window. Here is the crash report: I can use Firefox, but prefer Safari.
Process:
Safari [511]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
5.1.6 (7534.56.5)
Build Info:
WebBrowser-7534056005000000~6
Code Type:
X86-64 (Native)
Parent Process: launchd [122]
Date/Time:
2012-08-31 08:14:32.361 +0100
OS Version:
Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report:
301255 sec
Crashes Since Last Report:
27
Per-App Interval Since Last Report: 290387 sec
Per-App Crashes Since Last Report: 27
Anonymous UUID:
96E4B7F7-9A4A-4137-BADA-0894A3E9C417
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[511]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0 CoreFoundation
0x00007fff9350cf56 __exceptionPreprocess + 198
1 libobjc.A.dylib
0x00007fff99fa6d5e objc_exception_throw + 43
2 CoreFoundation
0x00007fff9350cd8a +[NSException raise:format:arguments:] + 106
3 Foundation
0x00007fff9506071f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4 AppKit
0x00007fff9412dcdf -[NSMenu itemAtIndex:] + 165
5 AppKit
0x00007fff9412de38 -[NSMenu removeItemAtIndex:] + 63
6 Safari
0x000000010ba37c2e -[AppController awakeFromNib] + 387
7 CoreFoundation
0x00007fff93503fb1 -[NSObject performSelector:] + 49
8 CoreFoundation
0x00007fff93503f32 -[NSSet makeObjectsPerformSelector:] + 274
9 AppKit
0x00007fff941159ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit
0x00007fff9410bf73 loadNib + 322
11 AppKit
0x00007fff9410b470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit
0x00007fff9410b38b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit
0x00007fff9410b2ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit
0x00007fff9437c06f NSApplicationMain + 398
15 Safari
0x000000010bc3a806 SafariMain + 166
16 Safari
0x000000010ba21f24 Safari + 3876
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff96f01ce2 __pthread_kill + 10
1 libsystem_c.dylib
0x00007fff96f7c7d2 pthread_kill + 95
2 libsystem_c.dylib
0x00007fff96f6da7a abort + 143
3 libc++abi.dylib
0x00007fff92fbe7bc abort_message + 214
4 libc++abi.dylib
0x00007fff92fbbfcf default_terminate() + 28
5 libobjc.A.dylib
0x00007fff99fa71b9 _objc_terminate + 94
6 libc++abi.dylib
0x00007fff92fbc001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib
0x00007fff92fbc05c std::terminate() + 16
8 libc++abi.dylib
0x00007fff92fbd152 __cxa_throw + 114
9 libobjc.A.dylib
0x00007fff99fa6e7a objc_exception_throw + 327
10 com.apple.CoreFoundation
0x00007fff9350cd8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation
0x00007fff9506071f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit
0x00007fff9412dcdf -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit
0x00007fff9412de38 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework
0x000000010ba37c2e -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation
0x00007fff93503fb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation
0x00007fff93503f32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit
0x00007fff941159ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit
0x00007fff9410bf73 loadNib + 322
19 com.apple.AppKit
0x00007fff9410b470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit
0x00007fff9410b38b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit
0x00007fff9410b2ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit
0x00007fff9437c06f NSApplicationMain + 398
23 com.apple.Safari.framework
0x000000010bc3a806 SafariMain + 166
24 com.apple.Safari
0x000000010ba21f24 0x10ba21000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff96f027e6 kevent + 10
1 libdispatch.dylib
0x00007fff8dc6878a _dispatch_mgr_invoke + 923
2 libdispatch.dylib
0x00007fff8dc6731a _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib
0x00007fff96f02192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff96f7c594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff96f7db85 start_wqthread + 13
Thread 3:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0 libsystem_kernel.dylib
0x00007fff96f025b6 fsync + 10
1 libsqlite3.dylib
0x00007fff92a44e38 unixSync + 72
2 libsqlite3.dylib
0x00007fff92a52991 syncJournal + 705
3 libsqlite3.dylib
0x00007fff92a43a1e sqlite3PagerCommitPhaseOne + 1262
4 libsqlite3.dylib
0x00007fff92a2f11e sqlite3BtreeCommitPhaseOne + 478
5 libsqlite3.dylib
0x00007fff92a2e735 vdbeCommit + 981
6 libsqlite3.dylib
0x00007fff929f155a sqlite3VdbeHalt + 4442
7 libsqlite3.dylib
0x00007fff92a231a6 sqlite3VdbeExec + 51958
8 libsqlite3.dylib
0x00007fff92a15a5b sqlite3_step + 1883
9 libsqlite3.dylib
0x00007fff929d8fb5 sqlite3_exec + 533
10 com.apple.CFNetwork
0x00007fff976b166c __CFURLCache::PostDatabaseOpenPragmaExecute() + 48
11 com.apple.CFNetwork
0x00007fff976b1542 __CFURLCache::OpenDatabase() + 196
12 com.apple.CFNetwork
0x00007fff976b1040 ProcessCacheTasks(__CFURLCache*, bool) + 265
13 com.apple.CFNetwork
0x00007fff976b0a72 _ZL24_CFURLCacheTimerCallbackPv + 662
14 libdispatch.dylib
0x00007fff8dc66a86 _dispatch_call_block_and_release + 18
15 libdispatch.dylib
0x00007fff8dc682d6 _dispatch_queue_drain + 264
16 libdispatch.dylib
0x00007fff8dc68132 _dispatch_queue_invoke + 54
17 libdispatch.dylib
0x00007fff8dc6792c _dispatch_worker_thread2 + 198
18 libsystem_c.dylib
0x00007fff96f7c3da _pthread_wqthread + 316
19 libsystem_c.dylib
0x00007fff96f7db85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib
0x00007fff96f01bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff96f7e274 _pthread_cond_wait + 840
2 com.apple.WebCore
0x000000010cad11fc WebCore::IconDatabase::syncThreadMainLoop() + 124
3 com.apple.WebCore
0x000000010caced50 WebCore::IconDatabase::iconDatabaseSyncThread() + 496
4 com.apple.JavaScriptCore
0x000000010c41411f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib
0x00007fff96f7a8bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff96f7db75 thread_start + 13
Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib
0x00007fff96f0067a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff96effd71 mach_msg + 73
2 com.apple.QuartzCore
0x00007fff90f572d9 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore
0x00007fff90f57219 thread_fun + 24
4 libsystem_c.dylib
0x00007fff96f7a8bf _pthread_start + 335
5 libsystem_c.dylib
0x00007fff96f7db75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff6b61f418 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff6b61f440 rsp: 0x00007fff6b61f418
r8: 0x00007fff7f123fb8 r9: 0x00007fff6b61eea8 r10: 0x00007fff96f01d0a r11: 0xffffff80002da8d0
r12: 0x00007f966bc4aee0 r13: 0x000000000000000a r14: 0x00007fff7f126960 r15: 0x00007fff6b61f590
rip: 0x00007fff96f01ce2 rfl: 0x0000000000000246 cr2: 0x000000010f630000
Logical CPU: 0
Binary Images:
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0x7fff989e8000 -
0x7fff98aedfff libFontParser.dylib (??? - ???) <759645F2-8CB1-358C-AF41-BA3797CD0F60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff98fa5000 -
0x7fff9900efff com.apple.coreui (1.2.2 - 165.10) <F427BF39-3E01-3DC6-A63D-BFC50FE6C72E> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff997a4000 -
0x7fff9980fff7 com.apple.framework.IOKit (2.0 - ???) <6C604894-7F61-3130-8499-20791D14577F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff99867000 -
0x7fff99969fff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
0x7fff99a55000 -
0x7fff99d3eff7 com.apple.security (7.0 - 55148.1) <E9C46204-1336-3D90-BC67-5162FC7079D2> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff99db2000 -
0x7fff99decfe7 com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff99e19000 -
0x7fff99e1bfff libquarantine.dylib (36.6.0 - compatibility 1.0.0) <0EBF714B-4B69-3E1F-9A7D-6BBC2AACB310> /usr/lib/system/libquarantine.dylib
0x7fff99e1c000 -
0x7fff99e38ff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff99e39000 -
0x7fff99e3afff libunc.dylib (24.0.0 - compatibility 1.0.0) <337960EE-0A85-3DD0-A760-7134CF4C0AFF> /usr/lib/system/libunc.dylib
0x7fff99e5e000 -
0x7fff99e7bff7 com.apple.openscripting (1.3.3 - ???) <BDCCCBA9-F440-30BD-8378-FAB5AF685A5D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff99e7c000 -
0x7fff99eb7fff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x7fff99ee0000 -
0x7fff99ee6fff libGFXShared.dylib (??? - ???) <8A61FA67-EB3C-319D-AE3C-64936FB26BAC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff99ee8000 -
0x7fff99eedfff libcache.dylib (47.0.0 - compatibility 1.0.0) <1571C3AB-BCB2-38CD-B3B2-C5FC3F927C6A> /usr/lib/system/libcache.dylib
0x7fff99eee000 -
0x7fff99f21ff7 com.apple.GSS (2.2 - 2.0) <971395D0-B9D0-3FDE-B23F-6F9D0A2FB95F> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff99f80000 -
0x7fff99f83fff libCoreVMClient.dylib (??? - ???) <934D0D11-C34F-3C06-A352-21BB8FFE9774> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff99f90000 -
0x7fff9a074e5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x7fff9a075000 -
0x7fff9a07dfff libsystem_dnssd.dylib (??? - ???) <D9BB1F87-A42B-3CBC-9DC2-FC07FCEF0016> /usr/lib/system/libsystem_dnssd.dylib
0x7fff9a082000 -
0x7fff9a088ff7 libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib
0x7fff9a55b000 -
0x7fff9a5cefff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff9a5d0000 -
0x7fff9a5ddff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <DFAB8CA8-CC9D-3F58-8C12-CE120442AACD> /usr/lib/libbz2.1.0.dylib
0x7fff9a5de000 -
0x7fff9a5e7ff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
0x7fff9a5ed000 -
0x7fff9a641ff7 com.apple.ScalableUserInterface (1.0 - 1) <33563775-C662-313D-B7FA-3D575A9F3D41> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff9ab28000 -
0x7fff9ab2ffff com.apple.NetFS (4.0 - 4.0) <433EEE54-E383-3505-9154-45B909FD3AF0> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff9abf8000 -
0x7fff9ac2dfff com.apple.securityinterface (5.0 - 55022.4) <09EC371E-0B6E-3849-A6C9-F8E9DB17BBCD> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff9ac2e000 -
0x7fff9ac38ff7 liblaunch.dylib (392.38.0 - compatibility 1.0.0) <6ECB7F19-B384-32C1-8652-2463C1CF4815> /usr/lib/system/liblaunch.dylib
0x7fff9ac39000 -
0x7fff9accfff7 libvMisc.dylib (325.4.0 - compatibility 1.0.0) <642D8D54-F9F5-3FBB-A96C-EEFE94C6278B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1390
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=185.5M resident=127.3M(69%) swapped_out_or_unallocated=58.2M(31%)
Writable regions: Total=1.1G written=4536K(0%) resident=5264K(0%) swapped_out=0K(0%) unallocated=1.0G(100%)
REGION TYPE
VIRTUAL
===========
=======
CG shared images
128K
CoreServices
1068K
JS JIT generated code
8K
JS JIT generated code (reserved)
1.0G
reserved VM address space (unallocated)
MALLOC
42.1M
MALLOC guard page
48K
SQLite page cache
288K
STACK GUARD
56.0M
Stack
10.5M
VM_ALLOCATE
64K
__CI_BITMAP
80K
__DATA
15.8M
__IMAGE
528K
__LINKEDIT
59.8M
__RC_CAMERAS
248K
__TEXT
125.7M
__UNICODE
544K
mapped file
24.7M
shared memory
312K
===========
=======
TOTAL
1.3G
TOTAL, minus reserved VM space
337.8M
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i7, 2.7 GHz, 8 GB, SMC 1.68f98
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333392E4D313646
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333392E4D313646
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 3
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 6
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0246, 0xfa120000 / 4
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3Another thing - I read that I should be on safari 6 but my software shows being up-to-date through software update and I can't find any link to download safari 6 from the internet as it is not yet available as a stand alone download. Help!!!
-
IPhoto quitting unexpectantly before opening completely
Several apps no longer open. iPhoto and Disk Utility are the 2 key ones affected. The crash logs for both point to the same possible source of the problem - DiskRecordingUI (. I have included both log descriptions below. What is the DiskRecordingUI framework, how does it work and how do I get around this problem.
I have backed up my photo library. I deleted every file that IPhoto uses. I reinstalled from the iLife 8 DVD. I still get the same results (see log below)
iPhoto crash log:
Host Name: Jeff-Williams-Computer
Date/Time: 2007-11-07 08:03:57.391 -0800
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: iPhoto
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Parent: WindowServer 109
Version: 7.0 (7.0)
PID: 698
Thread: Unknown
Link (dyld) error:
Library not loaded: /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
Referenced from: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Reason: image not found
Disk Utility Crash Log info:
Host Name: Jeff-Williams-Computer
Date/Time: 2007-11-07 08:26:07.006 -0800
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: Disk Utility
Path: /Applications/Utilities/Disk Utility.app/Contents/MacOS/Disk Utility
Parent: WindowServer 109
Version: 10.5.6 (198.12)
PID: 713
Thread: Unknown
Link (dyld) error:
Library not loaded: /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
Referenced from: /Applications/Utilities/Disk Utility.app/Contents/MacOS/Disk Utility
iMac G5 Mac OS X (10.4.10) 1.8 GHz, 2 GB DDR RamJeffrey:
Welcome to the Apple Discussions. You should be able to get it back by installing the 10.,4.10 COMBO updater. I looked inside it with Pacifist and the DiscRecordingUI.framework item is part of the installer. Give it a try.
Do you Twango?
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 08 libraries and Leopard. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file. -
Hi, I have a MacBook Pro 13" laptop with Mac OSX Version 10.6.8 Processor 2.26GHz Intel Core 2 Duo. Memory 2GB 1067 MHz DDR3. After looking at the recomended steps to take prior to downloading Lion I now discovered the App Store.app application will not open. All i continue to get is "App Store.app quit unexpectedly. Click Report to open the application again". It contains a very long list of wording I am not familar with in the Problem details and system configuration. See below. I do hope in doing this I have not broken any rules with regards to the amount of wording we are permitted to use. Thank you in advance. Regards Don.
Process: App Store [968]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.0.2 (63.1)
Build Info: Firenze-630100~1
Code Type: X86-64 (Native)
Parent Process: launchd [100]
Date/Time: 2011-07-21 16:09:55.103 +1000
OS Version: Mac OS X 10.6.8 (10K540)
Report Version: 6
Interval Since Last Report: 117649 sec
Crashes Since Last Report: 25
Per-App Interval Since Last Report: 103 sec
Per-App Crashes Since Last Report: 25
Anonymous UUID: A277F52C-F074-4661-9270-19F7F36E205B
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
*** Terminating app due to uncaught exception 'NSImageCacheException', reason: 'Cannot lock focus on image <NSImage 0x1003aa870 Size={0, 0} Reps=(
)>, because it is size zero.'
*** Call stack at first throw:
0 CoreFoundation 0x00007fff853ef7b4 __exceptionPreprocess + 180
1 libobjc.A.dylib 0x00007fff8456ef03 objc_exception_throw + 45
2 CoreFoundation 0x00007fff853ef5d7 +[NSException raise:format:arguments:] + 103
3 CoreFoundation 0x00007fff853ef564 +[NSException raise:format:] + 148
4 AppKit 0x00007fff807c39cc -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 319
5 AppKit 0x00007fff807c3883 __-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_1 + 100
6 AppKit 0x00007fff80757c1d -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 178
7 AppKit 0x00007fff807c3809 -[NSImage lockFocusWithRect:context:hints:flipped:] + 289
8 AppKit 0x00007fff807c36d3 -[NSImage lockFocusFlipped:] + 142
9 App Store 0x000000010001c840 0x0 + 4295084096
10 AppKit 0x00007fff8074c444 -[NSControl drawRect:] + 405
11 AppKit 0x00007fff80744cc5 -[NSView _drawRect:clip:] + 3390
12 AppKit 0x00007fff80743938 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1325
13 AppKit 0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
14 AppKit 0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
15 AppKit 0x00007fff80768c5a -[NSToolbarItemViewer _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 301
16 AppKit 0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
17 AppKit 0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
18 AppKit 0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
19 AppKit 0x00007fff8074200a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 767
20 AppKit 0x00007fff80741b2c -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 254
21 AppKit 0x00007fff8073e3de -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
22 AppKit 0x00007fff806b7c0e -[NSView displayIfNeeded] + 969
23 AppKit 0x00007fff80669922 -[NSWindow _setFrameCommon:display:stashSize:] + 1895
24 AppKit 0x00007fff8067fb34 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 787
25 AppKit 0x00007fff8067f7d2 -[NSWindow orderWindow:relativeTo:] + 94
26 AppKit 0x00007fff8064b974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
27 AppKit 0x00007fff80649a91 loadNib + 226
28 AppKit 0x00007fff806491a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
29 AppKit 0x00007fff80648dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
30 AppKit 0x00007fff8064635b NSApplicationMain + 279
31 App Store 0x00000001000013f4 0x0 + 4294972404
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff82e360b6 __kill + 10
1 libSystem.B.dylib 0x00007fff82ed69f6 abort + 83
2 libstdc++.6.dylib 0x00007fff823a85d2 __tcf_0 + 0
3 libobjc.A.dylib 0x00007fff84572b39 _objc_terminate + 100
4 libstdc++.6.dylib 0x00007fff823a6ae1 __cxxabiv1::__terminate(void (*)()) + 11
5 libstdc++.6.dylib 0x00007fff823a6b16 __cxxabiv1::__unexpected(void (*)()) + 0
6 libstdc++.6.dylib 0x00007fff823a6bfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
7 libobjc.A.dylib 0x00007fff8456efa2 object_getIvar + 0
8 com.apple.CoreFoundation 0x00007fff85447969 -[NSException raise] + 9
9 com.apple.AppKit 0x00007fff80669be4 -[NSWindow _setFrameCommon:display:stashSize:] + 2601
10 com.apple.AppKit 0x00007fff8067fb34 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 787
11 com.apple.AppKit 0x00007fff8067f7d2 -[NSWindow orderWindow:relativeTo:] + 94
12 com.apple.AppKit 0x00007fff8064b974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
13 com.apple.AppKit 0x00007fff80649a91 loadNib + 226
14 com.apple.AppKit 0x00007fff806491a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
15 com.apple.AppKit 0x00007fff80648dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
16 com.apple.AppKit 0x00007fff8064635b NSApplicationMain + 279
17 com.apple.appstore 0x00000001000013f4 0x100000000 + 5108
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff82e00c0a kevent + 10
1 libSystem.B.dylib 0x00007fff82e02add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff82e027b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff82e022de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff82e01c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff82e01aa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff82e01a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff82e01e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff82e01aa5 start_wqthread + 13
Thread 3: WebCore: LocalStorage
0 libSystem.B.dylib 0x00007fff82e22a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff82e26881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff82b9c690 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff87f874c1 WebCore::LocalStorageThread::threadEntryPoint() + 177
4 libSystem.B.dylib 0x00007fff82e20fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff82e20e89 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff82e01a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff82e01e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff82e01aa5 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff707472f8 rcx: 0x00007fff5fbff358 rdx: 0x0000000000000000
rdi: 0x00000000000003c8 rsi: 0x0000000000000006 rbp: 0x00007fff5fbff370 rsp: 0x00007fff5fbff358
r8: 0x00007fff7074aa60 r9: 0x0000000000000063 r10: 0x00007fff82e320fa r11: 0x0000000000000206
r12: 0x00007fff85474b09 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000001
rip: 0x00007fff82e360b6 rfl: 0x0000000000000206 cr2: 0x00007fff705bdfd0
Binary Images:
0x100000000 - 0x100044fff com.apple.appstore 1.0.2 (63.1) <9113B2F3-EC62-24EA-C21A-352621712604> /Applications/App Store.app/Contents/MacOS/App Store
0x100065000 - 0x10018eff7 com.apple.CommerceKit 1.0 (60.8) <F3B830C2-00E3-FE72-2D65-FDC943EC65EF> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
0x7fff8010e000 - 0x7fff8018cff7 com.apple.CoreText 151.10 (???) <54961997-55D8-DC0F-2634-674E452D5A8E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff8018d000 - 0x7fff801c0ff7 libTrueTypeScaler.dylib ??? (???) <69D4A213-45D2-196D-7FF8-B52A31DFD329> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x7fff80209000 - 0x7fff80215fff libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <6FB0A8F4-72A1-D28F-E801-DE2C7498AFB9> /usr/lib/libbz2.1.0.dylib
0x7fff80216000 - 0x7fff80245fff com.apple.framework.Admin 4.6 (4.6) <376BC531-CE46-A147-9AF5-4D8F8E1522C5> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
0x7fff80274000 - 0x7fff80294ff7 com.apple.DirectoryService.Framework 3.6 (621.11) <AD76C757-6701-BDB5-631E-1CB77D669586> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff802df000 - 0x7fff80561fe7 com.apple.Foundation 6.6.7 (751.62) <6F2A5BBF-6990-D561-2928-AD61E94036D9> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff80562000 - 0x7fff80579fff com.apple.ImageCapture 6.1 (6.1) <79AB2131-2A6C-F351-38A9-ED58B25534FD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff80586000 - 0x7fff80594ff7 libkxld.dylib ??? (???) <8145A534-95CC-9F3C-B78B-AC9898F38C6F> /usr/lib/system/libkxld.dylib
0x7fff80595000 - 0x7fff805d2ff7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <F743389F-F25A-A77D-4FCA-D6B01AF2EE6D> /usr/lib/libssl.0.9.8.dylib
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0x7fff873a6000 - 0x7fff87bb0fe7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff87bb1000 - 0x7fff87d6ffff libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <4274FC73-A257-3A56-4293-5968F3428854> /usr/lib/libicucore.A.dylib
0x7fff87d70000 - 0x7fff87e31fef com.apple.ColorSync 4.6.6 (4.6.6) <BB2C5813-C61D-3CBA-A8F7-0E59E46EBEE8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff87ea7000 - 0x7fff87f64fff com.apple.CoreServices.OSServices 359 (359) <8F509D8D-4C94-9A1C-3A87-5B775D9F6075> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff87f65000 - 0x7fff88f9ffff com.apple.WebCore 6534 (6534.50) <8B0BB24A-C84C-A4F2-5544-C8071A35BBC5> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff8902b000 - 0x7fff89072ff7 com.apple.coreui 2 (114) <D7645B59-0431-6283-7322-957D944DAB21> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff89073000 - 0x7fff890b4fff com.apple.SystemConfiguration 1.10.8 (1.10.2) <78D48D27-A9C4-62CA-2803-D0BBED82855A> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff890b5000 - 0x7fff89273ff7 com.apple.ImageIO.framework 3.0.4 (3.0.4) <6212CA66-7B18-2AED-6AA8-45185F5D9A03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff89274000 - 0x7fff89275fff liblangid.dylib ??? (???) <EA4D1607-2BD5-2EE2-2A3B-632EEE5A444D> /usr/lib/liblangid.dylib
0x7fff89276000 - 0x7fff8927cff7 IOSurface ??? (???) <04EDCEDE-E36F-15F8-DC67-E61E149D2C9A> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8933f000 - 0x7fff89351fe7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
0x7fff89366000 - 0x7fff893e5fe7 com.apple.audio.CoreAudio 3.2.6 (3.2.6) <79E256EB-43F1-C7AA-6436-124A4FFB02D0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff89409000 - 0x7fff89422fff com.apple.CFOpenDirectory 10.6 (10.6) <CCF79716-7CC6-2520-C6EB-A4F56AD0A207> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff89423000 - 0x7fff8942afff com.apple.OpenDirectory 10.6 (10.6) <4200CFB0-DBA1-62B8-7C7C-91446D89551F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff89483000 - 0x7fff8948eff7 com.apple.bsd.ServiceManagement 1.3 (1.3) <CEB99ECF-4C55-C3DF-EE64-35903BF7B690> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff8948f000 - 0x7fff89514ff7 com.apple.print.framework.PrintCore 6.3 (312.7) <CDFE82DD-D811-A091-179F-6E76069B432D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff895ea000 - 0x7fff89605ff7 com.apple.openscripting 1.3.1 (???) <FD46A0FE-AC79-3EF7-AB4F-396D376DDE71> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8996f000 - 0x7fff89ca3fef com.apple.CoreServices.CarbonCore 861.39 (861.39) <1386A24D-DD15-5903-057E-4A224FAF580B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff89ca4000 - 0x7fff89ca7ff7 com.apple.securityhi 4.0 (36638) <38935851-09E4-DDAB-DB1D-30ADC39F7ED0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff89ca8000 - 0x7fff89caafff libRadiance.dylib ??? (???) <76C1B129-6F25-E43C-1498-B1B88B37163B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff89dd6000 - 0x7fff89e2bff7 com.apple.framework.familycontrols 2.0.2 (2020) <F09541B6-5E28-1C01-C1AE-F6A2508670C7> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff89e2c000 - 0x7fff89ee1fe7 com.apple.ink.framework 1.3.3 (107) <FFC46EE0-3544-A459-2AB9-94778A75E3D4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff89efe000 - 0x7fff89f03fff libGIF.dylib ??? (???) <95443F88-7D4C-1DEE-A323-A70F7A1B4B0F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff89f04000 - 0x7fff8a600ff7 com.apple.CoreGraphics 1.545.0 (???) <58D597B1-EB3B-710E-0B8C-EC114D54E11B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8a601000 - 0x7fff8a601ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <DA9BFF01-40DF-EBD5-ABB7-787DAF2D77CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 2 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: ZTEUSBDIAGPort, PPP (PPPSerial), ppp0
Serial ATA Device: FUJITSU MJA2160BH FFS G1, 149.05 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: ZTE CDMA Technologies MSM, 0x19d2, 0x0031, 0x24100000 / 3
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 3
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2Hi danadixon77, thank you for your reply. I followed your instructions and put that file in the trash basket, Restarted "Is thaat the same as Reboot" the computer and am still getting the same appstore quit etc as before. Should I empty the trash basket or put back that file?
-
Safari and itunes quit unexpectedly before they boot on osx 10.9.4
itunes and safari quite unexpectedly before boot up. I completed a advanced hardware test with the boot cd that came with the mac and found no problems, also repaired all my permissions and still having a problem
Everything was working fine previously
On the app store app, when launches nothing loads
all other software on my computer works, mail, word, chrome etc
this is an issue on my imac below
imac
osx 10.9,4
2.8 ghz intel core 2 duo
4gb 800Mhz DDR2 RAM
please see below the crash report from safari
rocess: Safari [3550]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 7.0.5 (9537.77.4)
Build Info: WebBrowser-7537077004000000~4
Code Type: X86-64 (Native)
Parent Process: launchd [189]
Responsible: Safari [3550]
User ID: 502
Date/Time: 2014-07-14 15:39:52.067 +0100
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 22BD5992-546E-1BAC-24ED-ECF92470FAEE
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000fffffef8
VM Regions Near 0xfffffef8:
-->
__TEXT 00000001023ca000-00000001023cb000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.WebCore 0x00007fff8a638d89 ***::StringBuilder::characters() const + 9
1 com.apple.WebCore 0x00007fff8a7f5358 WebCore::XPath::FunId::evaluate() const + 696
Thread 1:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0 libsystem_kernel.dylib 0x00007fff84371392 fsync + 10
1 libsqlite3.dylib 0x00007fff85f11868 unixSync + 56
2 libsqlite3.dylib 0x00007fff85f66064 pagerWalFrames + 1844
3 libsqlite3.dylib 0x00007fff85f11379 sqlite3PagerCommitPhaseOne + 793
4 libsqlite3.dylib 0x00007fff85f0137e sqlite3BtreeCommitPhaseOne + 814
5 libsqlite3.dylib 0x00007fff85eca4b2 sqlite3VdbeHalt + 2690
6 libsqlite3.dylib 0x00007fff85efa897 sqlite3VdbeExec + 70727
7 libsqlite3.dylib 0x00007fff85ee840a sqlite3_step + 666
8 libsqlite3.dylib 0x00007fff85eabf38 sqlite3_exec + 440
9 com.apple.CFNetwork 0x00007fff870dcefd __CFURLCache::PostDatabaseOpenPragmaExecute_NoLock() + 35
10 com.apple.CFNetwork 0x00007fff870dcd09 __CFURLCache::OpenDatabase() + 367
11 com.apple.CFNetwork 0x00007fff870dcb3f __CFURLCache::ProcessCacheTasks0(bool) + 1373
12 com.apple.CFNetwork 0x00007fff870dc481 __CFURLCache::ProcessCacheTasks(bool) + 53
13 com.apple.CFNetwork 0x00007fff870dbf56 __CFURLCache::_CFURLCacheTimerCallback0() + 286
14 com.apple.CFNetwork 0x00007fff870dbdd7 __CFURLCache::_CFURLCacheTimerCallback(void*) + 43
15 com.apple.CFNetwork 0x00007fff870dbcff ___ZN12__CFURLCache29SignalWorkerTaskToPerformWorkEv_block_invoke + 18
16 libdispatch.dylib 0x00007fff8bc271bb _dispatch_call_block_and_release + 12
17 libdispatch.dylib 0x00007fff8bc2428d _dispatch_client_callout + 8
18 libdispatch.dylib 0x00007fff8bc26673 _dispatch_queue_drain + 451
19 libdispatch.dylib 0x00007fff8bc279c1 _dispatch_queue_invoke + 110
20 libdispatch.dylib 0x00007fff8bc25f87 _dispatch_root_queue_drain + 75
21 libdispatch.dylib 0x00007fff8bc27177 _dispatch_worker_thread2 + 40
22 libsystem_pthread.dylib 0x00007fff8db62ef8 _pthread_wqthread + 314
23 libsystem_pthread.dylib 0x00007fff8db65fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff84371662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8bc26421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8bc26136 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff84370e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8db62f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8db65fb9 start_wqthread + 13
Thread 4:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff8436ca1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8436bd18 mach_msg + 64
2 liblaunch.dylib 0x00007fff8635485a 0x7fff86351000 + 14426
3 liblaunch.dylib 0x00007fff86351edc bootstrap_look_up3 + 60
4 libxpc.dylib 0x00007fff81f28c8d _xpc_domain_extension_request + 158
5 libdispatch.dylib 0x00007fff8bc2428d _dispatch_client_callout + 8
6 libdispatch.dylib 0x00007fff8bc26082 _dispatch_root_queue_drain + 326
7 libdispatch.dylib 0x00007fff8bc27177 _dispatch_worker_thread2 + 40
8 libsystem_pthread.dylib 0x00007fff8db62ef8 _pthread_wqthread + 314
9 libsystem_pthread.dylib 0x00007fff8db65fb9 start_wqthread + 13
Thread 5:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff84371962 pread + 10
1 libsqlite3.dylib 0x00007fff85eaa1d4 unixRead + 100
2 libsqlite3.dylib 0x00007fff85ed05ee readDbPage + 478
3 libsqlite3.dylib 0x00007fff85ecf18d sqlite3PagerAcquire + 349
4 libsqlite3.dylib 0x00007fff85f7be72 checkList + 146
5 libsqlite3.dylib 0x00007fff85f7c69b checkTreePage + 1051
6 libsqlite3.dylib 0x00007fff85f7c7ca checkTreePage + 1354
7 libsqlite3.dylib 0x00007fff85ef7d53 sqlite3VdbeExec + 59651
8 libsqlite3.dylib 0x00007fff85ee840a sqlite3_step + 666
9 com.apple.WebCore 0x00007fff89afd109 WebCore::SQLiteStatement::step() + 73
10 com.apple.WebCore 0x00007fff8a246a9e WebCore::IconDatabase::checkIntegrity() + 110
11 com.apple.WebCore 0x00007fff89afc9f1 WebCore::IconDatabase::performOpenInitialization() + 65
12 com.apple.WebCore 0x00007fff89afc303 WebCore::IconDatabase::iconDatabaseSyncThread() + 259
13 com.apple.JavaScriptCore 0x00007fff88899f5f ***::wtfThreadEntryPoint(void*) + 15
14 libsystem_pthread.dylib 0x00007fff8db61899 _pthread_body + 138
15 libsystem_pthread.dylib 0x00007fff8db6172a _pthread_start + 137
16 libsystem_pthread.dylib 0x00007fff8db65fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff84370e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8db62f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8db65fb9 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff84370e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8db62f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8db65fb9 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff84370e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8db62f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8db65fb9 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff84370e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8db62f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8db65fb9 start_wqthread + 13
Thread 10:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff8436ca1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8436bd18 mach_msg + 64
2 com.apple.QuartzCore 0x00007fff84fe0377 CA::Render::Server::server_thread(void*) + 195
3 com.apple.QuartzCore 0x00007fff84fe02ad thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff8db61899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff8db6172a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff8db65fc9 thread_start + 13
Thread 11:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8436ca1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8436bd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8353bf15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8353b539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8353ae75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff8aaf3967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff8aaf376b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff8db61899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8db6172a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8db65fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000001 rbx: 0x00000000fffffef8 rcx: 0x00000001025e1880 rdx: 0x0000000000000000
rdi: 0x00000000fffffef8 rsi: 0x0000000000000000 rbp: 0x00007fff5d835148 rsp: 0x00007fff5d835138
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000010 r11: 0x00000001025e1880
r12: 0x0000000002591a00 r13: 0x0000608000134000 r14: 0x00000000025a5c18 r15: 0x0000000002591a00
rip: 0x00007fff8a638d89 rfl: 0x0000000000010206 cr2: 0x00000000fffffef8
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x1023ca000 - 0x1023caffd com.apple.Safari (7.0.5 - 9537.77.4) <1798D677-1B85-3638-AB90-E5AD749F86E7> /Applications/Safari.app/Contents/MacOS/Safari
0x7fff65a70000 - 0x7fff65aa3817 dyld (239.4) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld
0x7fff81e55000 - 0x7fff81eb4fff com.apple.framework.CoreWLAN (4.3.3 - 433.48) <1F17FA12-6E84-309D-9808-C536D445FA6E> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff81f19000 - 0x7fff81f1cff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
0x7fff81f1d000 - 0x7fff81f41fff libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib
0x7fff81f42000 - 0x7fff81f4afff libsystem_dnssd.dylib (522.92.1) <17B03FFD-92C5-3282-9981-EBB28B456207> /usr/lib/system/libsystem_dnssd.dylib
0x7fff81f4b000 - 0x7fff81f4ffff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff8203d000 - 0x7fff820c9ff7 com.apple.ink.framework (10.9 - 207) <8A50B893-AD03-3826-8555-A54FEAF08F47> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff821f8000 - 0x7fff82281fff com.apple.ColorSync (4.9.0 - 4.9.0) <B756B908-9AD1-3F5D-83F9-7A0B068387D2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff82295000 - 0x7fff82325ff7 com.apple.Metadata (10.7.0 - 800.28) <E85AEB1B-CB17-38BC-B5C6-AAB50B47AF05> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff826bf000 - 0x7fff826daff7 libPng.dylib (1043) <23D2DAB7-C9A9-392F-989A-871E89E7751D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff82777000 - 0x7fff8277cfff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
0x7fff8279f000 - 0x7fff827aafff libkxld.dylib (2422.110.17) <B6140BAB-0EAF-3E4F-B055-314068056BB4> /usr/lib/system/libkxld.dylib
0x7fff827ca000 - 0x7fff828d0ff7 com.apple.ImageIO.framework (3.3.0 - 1043) <C4ADE5B1-A540-34E1-A043-118185489C9D> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff82908000 - 0x7fff82909ffb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
0x7fff8290a000 - 0x7fff82915ff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff82ad8000 - 0x7fff82bbcfff com.apple.coreui (2.1 - 231) <432DB40C-6B7E-39C8-9FB5-B95917930056> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff82bbd000 - 0x7fff82bbefff com.apple.TrustEvaluationAgent (2.0 - 25) <334A82F4-4AE4-3719-A511-86D0B0723E2B> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff82e49000 - 0x7fff82e6eff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff82e84000 - 0x7fff82ee8fff com.apple.datadetectorscore (5.0 - 354.5) <0AE9749A-6BFC-3032-B802-210DF59AEDB0> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff831aa000 - 0x7fff831b7fff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
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0x7fff8af91000 - 0x7fff8af91fff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8b44f000 - 0x7fff8b451fff com.apple.OAuth (25 - 25) <22D42C60-CA67-31D7-A4A4-AFD8F35408D7> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
0x7fff8b452000 - 0x7fff8b453ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x7fff8b45e000 - 0x7fff8b476ff7 com.apple.GenerationalStorage (2.0 - 160.3) <64749B08-0212-3AC8-9B49-73D662B09304> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff8b477000 - 0x7fff8b4c9fff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x7fff8b4ca000 - 0x7fff8b4e1ff7 com.apple.CFOpenDirectory (10.9 - 173.90.1) <EBC0A1F2-9054-3D39-99AE-A3F655E55D6A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8b4e2000 - 0x7fff8b4fbff7 com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8b4fd000 - 0x7fff8b52bff7 com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff8b667000 - 0x7fff8b698ff7 libtidy.A.dylib (15.12) <BF757E3C-733A-3B6B-809A-A3949D46466E> /usr/lib/libtidy.A.dylib
0x7fff8b699000 - 0x7fff8b857fff com.apple.GeoServices (1.0 - 702.15.12) <5A4D463F-689F-3822-BF26-A19D51503019> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff8b858000 - 0x7fff8bb2cfc7 com.apple.vImage (7.0 - 7.0) <D241DBFA-AC49-31E2-893D-EAAC31890C90> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff8bb2d000 - 0x7fff8bb6efff com.apple.PerformanceAnalysis (1.47 - 47) <7B73DFF4-75DB-3403-80D2-0F3FE48764C3> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff8bb96000 - 0x7fff8bb97ff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff8bb98000 - 0x7fff8bb9aff7 com.apple.securityhi (9.0 - 55005) <18C42525-688C-3D47-B9C9-1E0F8F58FA64> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff8bba1000 - 0x7fff8bc04ffb com.apple.SystemConfiguration (1.13.1 - 1.13.1) <2C8E1A73-5AD6-3A7D-8ED8-D6755555A993> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8bc23000 - 0x7fff8bc3dfff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff8c5f7000 - 0x7fff8c5f7fff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8c617000 - 0x7fff8c9f8ffe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8ca08000 - 0x7fff8caccff7 com.apple.backup.framework (1.5.4 - 1.5.4) <195DA868-47A5-37E6-8CF0-9BCF11846899> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff8cacd000 - 0x7fff8cc21ff3 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <69B273E8-5A8E-3FC7-B807-C16B657662FE> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8cc29000 - 0x7fff8cc6bff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff8cc92000 - 0x7fff8cc93fff libquit.dylib (161.2) <7B9C07B6-8993-32C8-89C2-23D2E7FA85BA> /usr/lib/libquit.dylib
0x7fff8ccc3000 - 0x7fff8d0f6ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff8d10f000 - 0x7fff8d162fff com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff8d163000 - 0x7fff8d354ff3 com.apple.WebKit2 (9537 - 9537.77.4) <5090816E-BD02-350C-B4CE-613A246532F5> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
0x7fff8d406000 - 0x7fff8d407fff libsystem_sandbox.dylib (278.11.1) <0D0B13EA-6B7A-3AC8-BE60-B548543BEB77> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8d56f000 - 0x7fff8d656ff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff8d66a000 - 0x7fff8d69afff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff8d9cd000 - 0x7fff8d9d2ff7 libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
0x7fff8da60000 - 0x7fff8da67ffb libcopyfile.dylib (103.92.1) <CF29DFF6-0589-3590-834C-82E2316612E8> /usr/lib/system/libcopyfile.dylib
0x7fff8da68000 - 0x7fff8da8dff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8dabb000 - 0x7fff8dac5ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff8dac6000 - 0x7fff8dae2fff libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
0x7fff8db06000 - 0x7fff8db07fff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
0x7fff8db60000 - 0x7fff8db67ff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff8db68000 - 0x7fff8db68fff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff8db92000 - 0x7fff8db93ff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8db94000 - 0x7fff8dba5ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff8dc27000 - 0x7fff8dc27ffd com.apple.audio.units.AudioUnit (1.10 - 1.10) <68B21135-55A6-3563-A3D6-3E692A7DEB7F> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8dca5000 - 0x7fff8dcc2ff7 com.apple.framework.Apple80211 (9.4 - 940.60) <043C7CFD-B57B-3F9D-B0FE-CA4B97C43968> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff8dcc3000 - 0x7fff8e1c9ffb com.apple.Safari.framework (9537 - 9537.77.4) <4DA7F240-5451-3C23-9ADA-CFE34FB51FDB> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
0x7fff8e211000 - 0x7fff8e213ff3 libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
0x7fff8e214000 - 0x7fff8e218ff7 libsystem_stats.dylib (93.90.3) <4E51D5B0-92A0-3D0D-B90E-495A1ED3E391> /usr/lib/system/libsystem_stats.dylib
0x7fff8e320000 - 0x7fff8e385ffb com.apple.Heimdal (4.0 - 2.0) <F34D6627-9F80-3823-8B57-DB629307DF87> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8eab0000 - 0x7fff8ead4ff7 libJPEG.dylib (1043) <25723F3F-48A6-3AC5-A7A3-58E418FEBF3F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff8ead5000 - 0x7fff8ead7ff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x7fff8ead8000 - 0x7fff8eb1ffff libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff8eb20000 - 0x7fff8edcaff5 com.apple.HIToolbox (2.1.1 - 698) <A388E773-AE7B-3FD1-8662-A98E6E24EA16> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8edcb000 - 0x7fff8ee09ff7 libGLImage.dylib (9.6.1) <5E02B38C-9F36-39BE-8746-724F0D8BBFC0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8ee0f000 - 0x7fff8ee60ff7 com.apple.audio.CoreAudio (4.2.1 - 4.2.1) <BE13E840-FB45-3BC2-BCF5-031629754FD5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8ee76000 - 0x7fff8f023f27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x7fff8f5d7000 - 0x7fff8f5dcfff com.apple.DiskArbitration (2.6 - 2.6) <A4165553-770E-3D27-B217-01FC1F852B87> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8f5dd000 - 0x7fff8f5ddff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x7fff8f5de000 - 0x7fff8f616ff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff8f617000 - 0x7fff8f628ff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
0x7fff8f629000 - 0x7fff8f639fff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
0x7fff8f6f3000 - 0x7fff8f6f3ffd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
0x7fff8f72a000 - 0x7fff8f72bff7 libSystem.B.dylib (1197.1.1) <E303F2F8-A8CF-3DF3-84B3-F2D0EE41CCF6> /usr/lib/libSystem.B.dylib
0x7fff8f72c000 - 0x7fff8f732ff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
0x7fff8f816000 - 0x7fff8f823ff4 com.apple.Librarian (1.2 - 1) <F1A2744D-8536-32C7-8218-9972C6300DAE> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff8f827000 - 0x7fff8f8a8fff com.apple.CoreSymbolication (3.0.1 - 141.0.5) <20E484C4-9F0E-3DF6-BB27-D509859FF57A> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff8f8a9000 - 0x7fff8fb06ffa com.apple.RawCamera.bundle (5.05 - 743) <362EA30F-3B5A-35C4-9455-339B0FDC89C6> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 3339
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=185.7M resident=88.7M(48%) swapped_out_or_unallocated=97.0M(52%)
Writable regions: Total=1.0G written=3604K(0%) resident=4380K(0%) swapped_out=0K(0%) unallocated=1.0G(100%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 140K
Foundation 4K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
Kernel Alloc Once 8K
MALLOC 28.4M
MALLOC (admin) 32K
SQLite page cache 896K
STACK GUARD 56.0M
Stack 13.1M
VM_ALLOCATE 364K
WebKit Malloc 1232K
__DATA 23.5M
__IMAGE 528K
__LINKEDIT 66.2M
__TEXT 119.5M
__UNICODE 544K
mapped file 34.0M
shared memory 4K
=========== =======
TOTAL 1.3G
TOTAL, minus reserved VM space 344.5M
Unable to gather system configuration information.Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.30f1
Graphics: NVIDIA GeForce 8800 GS, NVIDIA GeForce 8800 GS, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 800 MHz, 0xAD00000000000000, 0x48594D503132355336344350382D53362020
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 800 MHz, 0xAD00000000000000, 0x48594D503132355336344350382D53362020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST3500630AS Q, 500.11 GB
Parallel ATA Device: PIONEER DVD-RW DVR-K06A
USB Device: Built-in iSight
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
Thunderbolt Bus:Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Adobe Illustrator CC 2014 quit unexpectedly.
Just updated to the latest Adobe Illustrator CC, today, 10/6/14 through Creative Cloud. I am using a MacBook Pro 2011, and OS 10.8.5. After updating several Adobe apps, and attempting to launch Illustrator, I received the message, "Adobe Illustrator CC 2014 quit unexpectedly." Read through some forums. Tried to locate and remove the following files per forum recommendations: IdealFileFormat.aip and wacexportfile.aip. I could not even locate these files on my computer, even with a spotlight search.
I uninstalled Adobe Illustrator (including the preferences), and re-installed the application. This did not solve the problem.
This "bug" is putting a major wrench in my production schedule. PLEASE HELP!Miller,
If you use Suitcase Fusion 5 as your font manager and its plugin for Illustrator CC 2014, open Suitcase and disable that plugin, until the issue is fixed, see below.
Our other forum staff friend Raghuveer has stated this:
This AI CC 2014 crash on launch is a known issue with Suitcase Fusion 5. This needs to be fixed from the Extensis.
WORKAROUND:
Remove Suite case Fusion plug-in ExtensisFontManagementAICC2014.aip from your Plug-ins/Extensions folder from the AI CC 2014 install location.
The Illustrator team had already updated Extensis about this crash. At this point of time we do not have the release date of Extensis available.
The statement is in post #6 in this thread:
https://forums.adobe.com/thread/1594495 -
Since this morning,
something weird is going on my iMac 27-inch, Mid 2011
OS X 10.9.4 (13E28)
Memory 16 GB
The following apps “quit unexpectedly” . . .
Calendar
Contacts
FaceTime
Mail
Maps
Messages
Reminders
System Preferences - cannot access iCloud
I have sent reports for each of these items to Apple
Other apps are working ok!
Is anyone else experiencing this
or is it just me?Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.
Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.
Back up all data before making any changes.
You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.
If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software. -
Apps quit unexpectedly says thread 0 crash (?) tried all the recommended fixesd
Hi everyone - I know I'm on borrowed time with my 10 year old Mac mini but recently after installing new Camino and most recent Flash plugin that is compatible with 10.4.11 I started to have all apps quit unexpectedly, and so far I noticed it always happens right after trying to access Screen Saver in System Preferences or when I try to play a file in iTunes. I already repaired disk permissions and used disk repair from installer CD. I'm not able to copy the reports for some reason but they all say "thread 0 crash EXC.BAD.INSTRUCTION" The iTunes crash shows " libmathCommon.Adylib" in the reports. Anyone who attempts to help will get points from me - Thanks so much!!!
Hve you tried:
Uninstalling Camino
Repairing permissions
Are you sure you installed the correct version of Flash Player?
You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS. Note that version 10,1,102,64 is the last version available to PPC Mac users*. The latest version,10.3.183.23 or later, is for Intel Macs only running Tiger or Leopard, as Adobe no longer support the PPC platform. Version 11.4.402.265 is for Snow Leopard onwards.
* Unhelpfully, if you want the last version for PPC Macs, you need to go here: http://kb2.adobe.com/cps/142/tn_14266.html and scroll down to 'Archived Versions/Older Archives'. Flash Player 10.1.102.64 is the one you download. More information here: http://kb2.adobe.com/cps/838/cpsid_83808.html
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/909/cpsid_90906.html
and also that you follow the instructions closely, such as closing ALL applications first before installing. You must also carry out a permission repair after installing anything from Adobe. -
Help! Calendar app quits unexpectedly
On two of my Macs (a MacBook Pro and a Mac Pro, both running Mountain Lion), the calendar app quits unexpectedly on a surprisingly frequent basis. It works fine for entering one new calendar entry. On the second or third entry, whether adding a new one or editing an existing one, it will always quit. Before quitting, the screen freezes with the beach ball of death. Then, bam! Calendar is gone. After months of this, I'm extremely frustrated.
I have tried deleting the iCal preferences and it hasn't helped. I'm running 10.8.5 now but the problem started several versions ago.
Any suggestions as to what I could try to fix this?Same problem with my MacBook Pro, early 2013. It has happened frequently since upgrading to the Mavericks OS.
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Since uploading Maverick, all of my Microsoft apps give an error message "(name of the app) quit unexpectedly. Click Reopen to open the application again." However, this does nothing but renew this window. I have to click on the "OK" button to get rid of the error message. What to do?
Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode? -
On two systems, both my iMac and my MBP, Console.app quits unexpectedly when starting. On my iMac, I have already tried the following:
* reinstalled the OS X 10.7.4 combo updater
* deleted ~/Library/Caches/com.apple.Console
* deleted ~/Library/Application Support/Console
* safe booted
* disk utility, verify disk permissions
* disk utility, verify disk
None of these steps have changed the immediate quitting of Console.app on my iMac (I haven't tried on my MBP yet, and I really don't expect to see any different behavior there).
The problem report produced by the system looks like this:
Process:
Console [1446]
Path:
/Applications/Utilities/Console.app/Contents/MacOS/Console
Identifier:
com.apple.Console
Version:
10.7 (385)
Build Info:
ConsoleX-385000000000000~2
Code Type:
X86-64 (Native)
Parent Process: launchd [357]
Date/Time:
2012-05-15 14:49:27.067 -0700
OS Version:
Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report:
215767 sec
Crashes Since Last Report:
5
Per-App Interval Since Last Report: 65 sec
Per-App Crashes Since Last Report: 8
Anonymous UUID:
4345D1CE-D670-44E8-975D-4D119E8F4D40
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00007fff692cbfe8
VM Regions Near 0x7fff692cbfe8:
MALLOC_TINY
00007fdb6a000000-00007fdb6b200000 [ 18.0M] rw-/rwx SM=PRV
--> STACK GUARD
00007fff65acc000-00007fff692cc000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0
Stack
00007fff692cc000-00007fff69acc000 [ 8192K] rw-/rwx SM=COW thread 0
Application Specific Information:
objc[1446]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib
0x00007fff8e1e05cb szone_malloc_should_clear + 2584
1 libsystem_c.dylib
0x00007fff8e2153c8 malloc_zone_malloc + 77
2 libsystem_c.dylib
0x00007fff8e2161a4 malloc + 44
3 com.apple.CoreServices.CarbonCore
0x00007fff9084e66c FSMount::getattrsbulk(void*, unsigned int, unsigned long*, unsigned int, unsigned int, FSAttributeInfo*, unsigned char*, unsigned char*) + 1412
4 com.apple.CoreServices.CarbonCore
0x00007fff9084de13 PBGetCatalogInfoBulkSync + 546
5 com.apple.CoreServices.CarbonCore
0x00007fff9084dbd4 FSGetCatalogInfoBulk + 66
6 com.apple.Foundation
0x00007fff8d1f49af _NSDirectoryContentsFromCarbonError + 334
7 com.apple.Foundation
0x00007fff8d1d55fa -[NSFileManager directoryContentsAtPath:matchingExtension:options:keepExtension:error:] + 394
8 com.apple.Foundation
0x00007fff8d1d546a -[NSFileManager contentsOfDirectoryAtPath:error:] + 37
9 com.apple.Console
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10 com.apple.Console
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261 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
262 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
263 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
264 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
265 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
266 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
267 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
268 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
269 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
270 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
271 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
272 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
273 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
274 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
275 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
276 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
277 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
278 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
279 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
280 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
281 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
282 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
283 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
284 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
285 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
286 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
287 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
288 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
289 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
290 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
291 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
292 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
293 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
294 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
295 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
296 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
297 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
298 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
299 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
300 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
301 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
302 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
303 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
304 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
305 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
306 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
307 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
308 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
309 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
310 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
311 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
312 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
313 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
314 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
315 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
316 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
317 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
318 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
319 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
320 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
321 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
322 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
323 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
324 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
325 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
326 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
327 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
328 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
329 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
330 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
331 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
332 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
333 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
334 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
335 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
336 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
337 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
338 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
339 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
340 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
341 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
342 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
343 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
344 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
345 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
346 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
347 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
348 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
349 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
350 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
351 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
352 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
353 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
354 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
355 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
356 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
357 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
358 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
359 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
360 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
361 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
362 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
363 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
364 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
365 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
366 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
367 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
368 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
369 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
370 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
371 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
372 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
373 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
374 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
375 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
376 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
377 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
378 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
379 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
380 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
381 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
382 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
383 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
384 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
385 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
386 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
387 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
388 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
389 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
390 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
391 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
392 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
393 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
394 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
395 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
396 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
397 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
398 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
399 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
400 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
401 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
402 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
403 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
404 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
405 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
406 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
407 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
408 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
409 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
410 com.apple.Console
0x0000000109eecee1 0x109ecc000 + 134881
411 com.apple.Console
0x0000000109ed3482 0x109ecc000 + 29826
412 com.apple.Console
0x0000000109eed14a 0x109ecc000 + 135498
413 com.apple.ConsoleThanks, Linc. Unfortunately, it doesn't appear to have made any difference. Console.app is still quitting unexpectedly with what looks to be essentially the same output:
Process:
Console [2623]
Path:
/Applications/Utilities/Console.app/Contents/MacOS/Console
Identifier:
com.apple.Console
Version:
10.7 (385)
Build Info:
ConsoleX-385000000000000~2
Code Type:
X86-64 (Native)
Parent Process: launchd [1472]
Date/Time:
2012-05-15 19:27:45.906 -0700
OS Version:
Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report:
224571 sec
Crashes Since Last Report:
11
Per-App Interval Since Last Report: 79 sec
Per-App Crashes Since Last Report: 13
Anonymous UUID:
4345D1CE-D670-44E8-975D-4D119E8F4D40
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00007fff68d64fe8
VM Regions Near 0x7fff68d64fe8:
MALLOC_TINY
00007fdf13800000-00007fdf14b00000 [ 19.0M] rw-/rwx SM=PRV
--> STACK GUARD
00007fff65565000-00007fff68d65000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0
Stack
00007fff68d65000-00007fff69565000 [ 8192K] rw-/rwx SM=COW thread 0
Application Specific Information:
objc[2623]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib
0x00007fff8eade5cb szone_malloc_should_clear + 2584
1 libsystem_c.dylib
0x00007fff8eb133c8 malloc_zone_malloc + 77
2 libsystem_c.dylib
0x00007fff8eb141a4 malloc + 44
3 com.apple.CoreServices.CarbonCore
0x00007fff85c4466c FSMount::getattrsbulk(void*, unsigned int, unsigned long*, unsigned int, unsigned int, FSAttributeInfo*, unsigned char*, unsigned char*) + 1412
4 com.apple.CoreServices.CarbonCore
0x00007fff85c43e13 PBGetCatalogInfoBulkSync + 546
5 com.apple.CoreServices.CarbonCore
0x00007fff85c43bd4 FSGetCatalogInfoBulk + 66
6 com.apple.Foundation
0x00007fff89c869af _NSDirectoryContentsFromCarbonError + 334
7 com.apple.Foundation
0x00007fff89c675fa -[NSFileManager directoryContentsAtPath:matchingExtension:options:keepExtension:error:] + 394
8 com.apple.Foundation
0x00007fff89c6746a -[NSFileManager contentsOfDirectoryAtPath:error:] + 37
9 com.apple.Console
0x000000010996c169 0x109965000 + 29033
10 com.apple.Console
0x000000010998614a 0x109965000 + 135498
11 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
12 com.apple.Console
0x000000010996c482 0x109965000 + 29826
13 com.apple.Console
0x000000010998614a 0x109965000 + 135498
14 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
15 com.apple.Console
0x000000010996c482 0x109965000 + 29826
16 com.apple.Console
0x000000010998614a 0x109965000 + 135498
17 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
18 com.apple.Console
0x000000010996c482 0x109965000 + 29826
19 com.apple.Console
0x000000010998614a 0x109965000 + 135498
20 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
21 com.apple.Console
0x000000010996c482 0x109965000 + 29826
22 com.apple.Console
0x000000010998614a 0x109965000 + 135498
23 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
24 com.apple.Console
0x000000010996c482 0x109965000 + 29826
25 com.apple.Console
0x000000010998614a 0x109965000 + 135498
26 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
27 com.apple.Console
0x000000010996c482 0x109965000 + 29826
28 com.apple.Console
0x000000010998614a 0x109965000 + 135498
29 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
30 com.apple.Console
0x000000010996c482 0x109965000 + 29826
31 com.apple.Console
0x000000010998614a 0x109965000 + 135498
32 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
33 com.apple.Console
0x000000010996c482 0x109965000 + 29826
34 com.apple.Console
0x000000010998614a 0x109965000 + 135498
35 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
36 com.apple.Console
0x000000010996c482 0x109965000 + 29826
37 com.apple.Console
0x000000010998614a 0x109965000 + 135498
38 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
39 com.apple.Console
0x000000010996c482 0x109965000 + 29826
40 com.apple.Console
0x000000010998614a 0x109965000 + 135498
41 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
42 com.apple.Console
0x000000010996c482 0x109965000 + 29826
43 com.apple.Console
0x000000010998614a 0x109965000 + 135498
44 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
45 com.apple.Console
0x000000010996c482 0x109965000 + 29826
46 com.apple.Console
0x000000010998614a 0x109965000 + 135498
47 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
48 com.apple.Console
0x000000010996c482 0x109965000 + 29826
49 com.apple.Console
0x000000010998614a 0x109965000 + 135498
50 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
51 com.apple.Console
0x000000010996c482 0x109965000 + 29826
52 com.apple.Console
0x000000010998614a 0x109965000 + 135498
53 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
54 com.apple.Console
0x000000010996c482 0x109965000 + 29826
55 com.apple.Console
0x000000010998614a 0x109965000 + 135498
56 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
57 com.apple.Console
0x000000010996c482 0x109965000 + 29826
58 com.apple.Console
0x000000010998614a 0x109965000 + 135498
59 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
60 com.apple.Console
0x000000010996c482 0x109965000 + 29826
61 com.apple.Console
0x000000010998614a 0x109965000 + 135498
62 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
63 com.apple.Console
0x000000010996c482 0x109965000 + 29826
64 com.apple.Console
0x000000010998614a 0x109965000 + 135498
65 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
66 com.apple.Console
0x000000010996c482 0x109965000 + 29826
67 com.apple.Console
0x000000010998614a 0x109965000 + 135498
68 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
69 com.apple.Console
0x000000010996c482 0x109965000 + 29826
70 com.apple.Console
0x000000010998614a 0x109965000 + 135498
71 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
72 com.apple.Console
0x000000010996c482 0x109965000 + 29826
73 com.apple.Console
0x000000010998614a 0x109965000 + 135498
74 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
75 com.apple.Console
0x000000010996c482 0x109965000 + 29826
76 com.apple.Console
0x000000010998614a 0x109965000 + 135498
77 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
78 com.apple.Console
0x000000010996c482 0x109965000 + 29826
79 com.apple.Console
0x000000010998614a 0x109965000 + 135498
80 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
81 com.apple.Console
0x000000010996c482 0x109965000 + 29826
82 com.apple.Console
0x000000010998614a 0x109965000 + 135498
83 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
84 com.apple.Console
0x000000010996c482 0x109965000 + 29826
85 com.apple.Console
0x000000010998614a 0x109965000 + 135498
86 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
87 com.apple.Console
0x000000010996c482 0x109965000 + 29826
88 com.apple.Console
0x000000010998614a 0x109965000 + 135498
89 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
90 com.apple.Console
0x000000010996c482 0x109965000 + 29826
91 com.apple.Console
0x000000010998614a 0x109965000 + 135498
92 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
93 com.apple.Console
0x000000010996c482 0x109965000 + 29826
94 com.apple.Console
0x000000010998614a 0x109965000 + 135498
95 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
96 com.apple.Console
0x000000010996c482 0x109965000 + 29826
97 com.apple.Console
0x000000010998614a 0x109965000 + 135498
98 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
99 com.apple.Console
0x000000010996c482 0x109965000 + 29826
100 com.apple.Console
0x000000010998614a 0x109965000 + 135498
101 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
102 com.apple.Console
0x000000010996c482 0x109965000 + 29826
103 com.apple.Console
0x000000010998614a 0x109965000 + 135498
104 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
105 com.apple.Console
0x000000010996c482 0x109965000 + 29826
106 com.apple.Console
0x000000010998614a 0x109965000 + 135498
107 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
108 com.apple.Console
0x000000010996c482 0x109965000 + 29826
109 com.apple.Console
0x000000010998614a 0x109965000 + 135498
110 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
111 com.apple.Console
0x000000010996c482 0x109965000 + 29826
112 com.apple.Console
0x000000010998614a 0x109965000 + 135498
113 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
114 com.apple.Console
0x000000010996c482 0x109965000 + 29826
115 com.apple.Console
0x000000010998614a 0x109965000 + 135498
116 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
117 com.apple.Console
0x000000010996c482 0x109965000 + 29826
118 com.apple.Console
0x000000010998614a 0x109965000 + 135498
119 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
120 com.apple.Console
0x000000010996c482 0x109965000 + 29826
121 com.apple.Console
0x000000010998614a 0x109965000 + 135498
122 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
123 com.apple.Console
0x000000010996c482 0x109965000 + 29826
124 com.apple.Console
0x000000010998614a 0x109965000 + 135498
125 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
126 com.apple.Console
0x000000010996c482 0x109965000 + 29826
127 com.apple.Console
0x000000010998614a 0x109965000 + 135498
128 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
129 com.apple.Console
0x000000010996c482 0x109965000 + 29826
130 com.apple.Console
0x000000010998614a 0x109965000 + 135498
131 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
132 com.apple.Console
0x000000010996c482 0x109965000 + 29826
133 com.apple.Console
0x000000010998614a 0x109965000 + 135498
134 com.apple.Console
0x0000000109985ee1 0x109965000 + 134881
135 com.apple.Console
0x000000010996c482 0x109965000 + 29826
136 com.apple.Console
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Illustrator CS4 keeps quitting unexpectedly!!
Hello geniuses!!
We need your help!!
We're graphic designers and our Illustrator CS4 keeps quitting unexpectedly when:
> We try to go to print from Illustrator
> Working on files over approx. 600MB
(Also, it's taking about 5mins to open a 667MB Illustrator file!! I feel like it didn't take that long on my old eMac)
Ever since we got new computers last November 2012 this has been happening (as well as permissions problems). Our computers were bought second hand but were still in their boxes. We loaded our own CS4 and had a lot of problems initially getting CS4 to run properly on this operating system.
Computer 1 (we're working on the file on this computer):
iMac 20 inch
OSX 10.8.3 (Mountain Lion)
Processor: 2.4GHz Intel Core 2 Duo
Memory: 3GB 800 MHz DDR2 SDRAM
Graphics: ATI Radeon HD 2400 XT 128 MB
Software: OS X 10.8.3 (12D78)
+ (we've got a '20-inch DVI (1680 x 1050)' screen hooked up to this one, acting as a moniter only)
Computer 2 (the other computer, networked):
iMac 24 inch
OSX 10.8.3 (Mountain Lion)
Processor: 3.06 GHz Intel Core 2 Duo
Memory: 4GB 800 MHz DDR2 SDRAM
Graphics: NVIDIA GeForce 8800 G5 512MB
Software: OS X 10.8.2 (12C60)
Computer 1 is quitting unexpectedly often;
Computer 2 is also quitting but not as often.
Help!!
Is there a phone number to ring for this kind of specific problem?? or do you think we'd just end up on hold for a million years.
Thx for any advice you can offer!
The Team at BlushBlushDesign wrote:
Hello geniuses!!
We need your help!!
We're graphic designers and our Illustrator CS4 keeps quitting unexpectedly when:
> We try to go to print from Illustrator
> Working on files over approx. 600MB
(Also, it's taking about 5mins to open a 667MB Illustrator file!! I feel like it didn't take that long on my old eMac)
Ever since we got new computers last November 2012 this has been happening (as well as permissions problems). Our computers were bought second hand but were still in their boxes. We loaded our own CS4 and had a lot of problems initially getting CS4 to run properly on this operating system.
Computer 1 (we're working on the file on this computer):
iMac 20 inch
OSX 10.8.3 (Mountain Lion)
Processor: 2.4GHz Intel Core 2 Duo
Memory: 3GB 800 MHz DDR2 SDRAM
Graphics: ATI Radeon HD 2400 XT 128 MB
Software: OS X 10.8.3 (12D78)
+ (we've got a '20-inch DVI (1680 x 1050)' screen hooked up to this one, acting as a moniter only)
Computer 2 (the other computer, networked):
iMac 24 inch
OSX 10.8.3 (Mountain Lion)
Processor: 3.06 GHz Intel Core 2 Duo
Memory: 4GB 800 MHz DDR2 SDRAM
Graphics: NVIDIA GeForce 8800 G5 512MB
Software: OS X 10.8.2 (12C60)
Computer 1 is quitting unexpectedly often;
Computer 2 is also quitting but not as often.
Help!!
Is there a phone number to ring for this kind of specific problem?? or do you think we'd just end up on hold for a million years.
Thx for any advice you can offer!
The Team at Blush
I would say RAM may be a big issue here. Mountain Lion is rather RAM hungry and to run Adobe CS requires even more grunt. I have my main Mac at 16GB Ram and the others on 8GB and CS$ (and CS^ - I just prefer 4) run extremely fast even with extremely large files.
Hope this helps.
Pete
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