Why is Illustrator CC crashing on startup?
I'm on a Windows 7 64-bit computer. Every time I try to boot up Illustrator CC, it goes through the splash screen and loads everything but as soon as the program loads and the welcome screen, it immediately crashes.
I have, as recommended, disabled my graphics card and tried to run the program. It does not work. Same issue. I tried updating my graphics card, again as recommended. Same issue occures. I have uninstalled the program (yet another recommendation), checked to make sure everything was actually uninstalled and removed, and then, after rebooting the computer, reinstalled Illustrator CC. All for naught. I cannot get this program to run at all. I haven't even been able to use the program once since I installed it. A little help please?
Lily,
It is worth running the Cleaner Tool between uninstalling and reinstalling.
http://www.adobe.com/support/contact/cscleanertool.html
There may be quite different reasons for the crash issue, and there have been many threads about it here in the latest months.
You may try a search through the Ask A Question on the page with the threads.
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Why does illustrator cs6 crash or lock up?
why does illustrator cs6 crash or lock up when i try to save any file that has a placed image in it?
Please follow these steps:
Open the “Task Manager” when the Adobe Illustrator CC crash window is displayed.
In the Task Manager window right-click on the name/string “Adobe Illustrator CC” and select the option “Create Dump File” in the context menu
It will display a dialog which says that it will create a file “Illustrato.dmp” in your “Temp” folder. Click on OK to create this. Wait for the action to get this completed.
Once the above file gets completed you can have this file by typing “%temp%” in your “Run” window (press “window button + r” on the keyboard). On clicking the enter key the TEMP folder can be opened.
Look there for the file name “Illustrator.dmp” and share it with us a dropbox link on [email protected]
Please also mention the thread link when sending the dropbox link.
Regards,
Dhirendra -
Illustrator CC crashes before startup splash screen (new user - uninstalled and re-installed
Illustrator CC crashes before startup splash screen (new user - uninstalled and re-installed three times
Hi Jeff,
Here is the intall log for Illustrator CC:
12/02/13 19:34:44:625 | [INFO] | | OOBE | DE | | | | 56532 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
12/02/13 19:34:44:625 | [INFO] | | OOBE | DE | | | | 56532 | Visit http://www.adobe.com/go/loganalyzer/ for more information
12/02/13 19:34:44:625 | [INFO] | | OOBE | DE | | | | 56532 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
12/02/13 19:34:44:625 | [INFO] | | OOBE | DE | | | | 56532 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
12/02/13 19:34:44:625 | [INFO] | | OOBE | DE | | | | 56532 | START - Installer Session
12/02/13 19:34:44:625 | [INFO] | | OOBE | DE | | | | 56532 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
12/02/13 19:34:44:625 | [INFO] | | OOBE | DE | | | | 56532 | RIBS version: 7.0.0.108
12/02/13 19:34:44:628 | [INFO] | | OOBE | DE | | | | 56532 | OSX version: 10.9.0
12/02/13 19:34:44:628 | [INFO] | | OOBE | DE | | | | 56532 | ::START TIMER:: [Total Timer]
12/02/13 19:34:44:628 | [INFO] | | OOBE | DE | | | | 56532 | CHECK: Single instance running
12/02/13 19:34:44:628 | [INFO] | | OOBE | DE | | | | 56532 | CHECK : Credentials
12/02/13 19:34:44:628 | [INFO] | | OOBE | DE | | | | 56532 | Load Deployment File
12/02/13 19:34:44:628 | [INFO] | | OOBE | DE | | | | 56532 | CHECK : Another Native OS installer already running
12/02/13 19:34:44:628 | [INFO] | | OOBE | DE | | | | 56532 | Create Required Folders
12/02/13 19:34:44:628 | [INFO] | | OOBE | DE | | | | 56532 | Assuming uninstall mode
12/02/13 19:34:44:628 | [INFO] | | OOBE | DE | | | | 56532 | Lookup for master payload
12/02/13 19:34:44:628 | [INFO] | | OOBE | DE | | | | 56532 | Ready to initialize session to start with ...
12/02/13 19:34:44:628 | [INFO] | | OOBE | DE | | | | 56532 | ::START TIMER:: [CreatePayloadSession]
12/02/13 19:34:44:648 | [INFO] | | OOBE | DE | | | | 56532 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
12/02/13 19:34:44:648 | [INFO] | | OOBE | DE | | | | 56532 | ----------------- CreatePayloadSession: machine is x86 ---------------
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | ______ Verify Dependency Subscribers ______
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | PDF Settings CS5 10.0.0.0 {84901376-1C55-4BD3-AD2C-F9BDB4449DAC}: 1 (0,2)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | PDF Settings CS5 10.0.0.0 {D798DB87-E1D3-4271-839C-0ADF8C76944E}: 1 (0,2)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | AdobeColorCommonSetCMYK CC 5.0.0.0 {C4196275-B11A-40A1-8727-3C145C8F7D95}: 2 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | AdobeColorCommonSetRGB CC 5.0.0.0 {C8DEBB29-3EB0-4B97-B652-4DE482B111BC}: 2 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | AdobeColorEU CC 5.0.0.0 {9E9EB9FD-FDE8-487A-A41C-7713DA91AC89}: 2 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | AdobeColorEU CC 5.0.0.0 {F6DED2DA-1D20-497E-8810-E745B45DCD28}: 2 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | AdobeColorJA CC 5.0.0.0 {52D57F95-000A-4922-BB31-C6A936F4FD7D}: 2 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | AdobeColorJA CC 5.0.0.0 {A032EB9D-B6EB-45BF-9F15-83B0755DC9AB}: 2 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | AdobeColorNA CC 5.0.0.0 {72405B80-A3DD-4BB2-A8C4-A90BC7BA50FF}: 2 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | AdobeColorNA CC 5.0.0.0 {AB955DCF-69CD-4840-B7FB-F318CDD0AE44}: 2 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Required Common Fonts Installation 3.0.0.0 {2A5D70AD-E4C3-4C3D-A18F-38B1CA51CE47}: 3 (0,2)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe CSXS Extensions 4 4.0.0.0 {2696829E-809E-4CCE-871F-AD92F85A9A66}: 4 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe CSXS Extensions 4_4.0.1_AdobeCSXSExtensions4-mul 4.0.1.0 {0F60BFC9-8764-4554-B222-2B55089F395D}: 5 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe CSXS Infrastructure 4 4.0.0.0 {5F816B76-62F3-41C9-B651-27F49F25F50B}: 6 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe CSXS Infrastructure 4_4.0.1_AdobeCSXSInfrastructure4-mul 4.0.1.0 {9EEE0750-879F-4EA8-89F7-329C866B572B}: 7 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Support 17.0.0.0 {B099EDE9-C4BC-4E3A-B1F8-0321C84C4925}: 8 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Player for Embedding 3.4 3.4.0.0 {6E6ECFC9-FE3D-4314-B937-7E25A7862899}: 8 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Recommended Common Fonts Installation 3.0.0.0 {4574D206-D61E-4555-B146-A16B01985E0B}: 8 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Required Common Fonts Installation 3.0.0.0 {9A49EAB8-6664-4164-9323-49CA9E9C5E0C}: 8 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | ShareOnBehance 1.0.0.0 {D6A3BEA9-7551-482D-B8E6-2ECCD627F557}: 8 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | ShareOnBehance_1.0.1_ShareOnBehance1-mul 1.0.1.0 {DE9B086C-67C4-4EB7-9786-9531AD8FEAE8}: 9 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | PDF Settings CC 12.0.0.0 {DBF92E71-A8E3-494C-8792-2F78B74BEF3E}: 10 (2,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | PDF Settings CC 12.0.0.0 {F3306594-3BAA-4FA5-86C2-597278F5674E}: 10 (2,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}: 11 (18,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17en_ILLanguagePack 17.0.0.0 {FBA8C920-26AD-470B-9C3F-96C4B233203A}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17en_AELanguagePack 17.0.0.0 {F416B6B6-7BE4-474A-95B2-22DDCE04A1A4}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17zh_TWLanguagePack 17.0.0.0 {B9D0B300-154B-461C-9F36-8EC011FC26C9}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17pl_PLLanguagePack 17.0.0.0 {F2EB1B1D-151A-4830-A4F7-2FD2A505DF9E}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17fr_MALanguagePack 17.0.0.0 {EA36C083-F87C-4507-80A0-2CC35C952658}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17sv_SELanguagePack 17.0.0.0 {C70AD489-7921-40A8-8466-E20C62007222}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17fr_CALanguagePack 17.0.0.0 {E7F2A95A-0435-4053-8C8D-D93B05F0B178}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17zh_CNLanguagePack 17.0.0.0 {D41E514A-68E6-4852-9171-93FE5AB9AF18}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17es_MXLanguagePack 17.0.0.0 {0433D317-A88A-4BC9-BC25-6D297A310487}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17it_ITLanguagePack 17.0.0.0 {164FB542-8085-4BEC-AF87-A198A5CA7FF2}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17ru_RULanguagePack 17.0.0.0 {16581935-1117-4B17-800C-85FCE3EA49F2}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17ja_JPLanguagePack 17.0.0.0 {18A87CA8-EA45-4D10-BBD7-42FE2A6148AB}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17uk_UALanguagePack 17.0.0.0 {23BCDDD3-E054-4E0F-A303-8E1D5BB8287D}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17hu_HULanguagePack 17.0.0.0 {27FF1962-7514-4C6A-A259-805511E417B8}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17cs_CZLanguagePack 17.0.0.0 {28711252-0CC2-4E0D-B7B0-F4F8301090E8}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17da_DKLanguagePack 17.0.0.0 {34038538-187C-4B31-A985-8624E50FC7A1}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17de_DELanguagePack 17.0.0.0 {41CB5717-A1EF-4CD4-8350-529CD556F116}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17es_ESLanguagePack 17.0.0.0 {4B83E4D8-E9B7-4217-B583-2F2C59E1D609}: 12 (0,0)
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17fr_FRLanguagePack 17.0.0.0 {5A9675DD-8C96-4FA2-BD74-B08E8F17C37F}: 12 (0,0)
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17ko_KRLanguagePack 17.0.0.0 {617F721D-47B3-4B59-B2A8-6C29CF465860}: 12 (0,0)
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17en_GBLanguagePack 17.0.0.0 {635647DC-2CA7-4769-875A-FE9DF13C2227}: 12 (0,0)
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17pt_BRLanguagePack 17.0.0.0 {81E67FAF-CCC7-43F2-A985-D6B76F14D5BE}: 12 (0,0)
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17nl_NLLanguagePack 17.0.0.0 {979B9B0A-4189-4019-8C49-B1F58F8E4DE9}: 12 (0,0)
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17tr_TRLanguagePack 17.0.0.0 {9DCC6F0F-AEE2-4F83-8A6C-16C6109DB9FD}: 12 (0,0)
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17en_USLanguagePack 17.0.0.0 {D634E98D-D055-4AA9-A153-E454F1D0DE5B}: 12 (0,0)
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Setting property "deploymentFile" to: /tmp/85658CB0-1E86-477C-9FA7-5CABA602838C/deploy.xml
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Setting property "driverAdobeCode" to: {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Setting property "mediaSignature" to: {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Setting property "removeUserPrefs" to: 1
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Setting property "userASUPath" to: /Applications/Utilities/Adobe Application Manager
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Overwrite property "mediaSignature" to: {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Overwrite property "removeUserPrefs" to: 1
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Overwrite property "userASUPath" to: /Applications/Utilities/Adobe Application Manager
12/02/13 19:34:44:932 | [INFO] | | OOBE | DE | | | | 56532 | Found payload actions:
12/02/13 19:34:44:932 | [INFO] | | OOBE | DE | | | | 56532 | Deciding what installer mode to use...
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17tr_TRLanguagePack 17.0.0.0 {9DCC6F0F-AEE2-4F83-8A6C-16C6109DB9FD} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17nl_NLLanguagePack 17.0.0.0 {979B9B0A-4189-4019-8C49-B1F58F8E4DE9} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17pt_BRLanguagePack 17.0.0.0 {81E67FAF-CCC7-43F2-A985-D6B76F14D5BE} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17en_GBLanguagePack 17.0.0.0 {635647DC-2CA7-4769-875A-FE9DF13C2227} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17ko_KRLanguagePack 17.0.0.0 {617F721D-47B3-4B59-B2A8-6C29CF465860} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17fr_FRLanguagePack 17.0.0.0 {5A9675DD-8C96-4FA2-BD74-B08E8F17C37F} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17es_ESLanguagePack 17.0.0.0 {4B83E4D8-E9B7-4217-B583-2F2C59E1D609} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17de_DELanguagePack 17.0.0.0 {41CB5717-A1EF-4CD4-8350-529CD556F116} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17da_DKLanguagePack 17.0.0.0 {34038538-187C-4B31-A985-8624E50FC7A1} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17cs_CZLanguagePack 17.0.0.0 {28711252-0CC2-4E0D-B7B0-F4F8301090E8} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17hu_HULanguagePack 17.0.0.0 {27FF1962-7514-4C6A-A259-805511E417B8} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17uk_UALanguagePack 17.0.0.0 {23BCDDD3-E054-4E0F-A303-8E1D5BB8287D} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17ja_JPLanguagePack 17.0.0.0 {18A87CA8-EA45-4D10-BBD7-42FE2A6148AB} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17ru_RULanguagePack 17.0.0.0 {16581935-1117-4B17-800C-85FCE3EA49F2} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17it_ITLanguagePack 17.0.0.0 {164FB542-8085-4BEC-AF87-A198A5CA7FF2} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17es_MXLanguagePack 17.0.0.0 {0433D317-A88A-4BC9-BC25-6D297A310487} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17zh_CNLanguagePack 17.0.0.0 {D41E514A-68E6-4852-9171-93FE5AB9AF18} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17fr_CALanguagePack 17.0.0.0 {E7F2A95A-0435-4053-8C8D-D93B05F0B178} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17sv_SELanguagePack 17.0.0.0 {C70AD489-7921-40A8-8466-E20C62007222} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17fr_MALanguagePack 17.0.0.0 {EA36C083-F87C-4507-80A0-2CC35C952658} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17pl_PLLanguagePack 17.0.0.0 {F2EB1B1D-151A-4830-A4F7-2FD2A505DF9E} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17zh_TWLanguagePack 17.0.0.0 {B9D0B300-154B-461C-9F36-8EC011FC26C9} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17en_AELanguagePack 17.0.0.0 {F416B6B6-7BE4-474A-95B2-22DDCE04A1A4} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17en_ILLanguagePack 17.0.0.0 {FBA8C920-26AD-470B-9C3F-96C4B233203A} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | PDF Settings CC 12.0.0.0 {DBF92E71-A8E3-494C-8792-2F78B74BEF3E} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | AdobeColorNA CC 5.0.0.0 {72405B80-A3DD-4BB2-A8C4-A90BC7BA50FF} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | AdobeColorJA CC 5.0.0.0 {52D57F95-000A-4922-BB31-C6A936F4FD7D} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | AdobeColorEU CC 5.0.0.0 {9E9EB9FD-FDE8-487A-A41C-7713DA91AC89} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | PDF Settings CS5 10.0.0.0 {D798DB87-E1D3-4271-839C-0ADF8C76944E} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | BEGIN Setting requested payload actions
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17en_USLanguagePack 17.0.0.0 {D634E98D-D055-4AA9-A153-E454F1D0DE5B} is: true
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17en_USLanguagePack 17.0.0.0 {D634E98D-D055-4AA9-A153-E454F1D0DE5B} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17en_USLanguagePack 17.0.0.0 {D634E98D-D055-4AA9-A153-E454F1D0DE5B} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17tr_TRLanguagePack 17.0.0.0 {9DCC6F0F-AEE2-4F83-8A6C-16C6109DB9FD} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17tr_TRLanguagePack 17.0.0.0 {9DCC6F0F-AEE2-4F83-8A6C-16C6109DB9FD} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17tr_TRLanguagePack 17.0.0.0 {9DCC6F0F-AEE2-4F83-8A6C-16C6109DB9FD} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17nl_NLLanguagePack 17.0.0.0 {979B9B0A-4189-4019-8C49-B1F58F8E4DE9} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17nl_NLLanguagePack 17.0.0.0 {979B9B0A-4189-4019-8C49-B1F58F8E4DE9} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17nl_NLLanguagePack 17.0.0.0 {979B9B0A-4189-4019-8C49-B1F58F8E4DE9} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17pt_BRLanguagePack 17.0.0.0 {81E67FAF-CCC7-43F2-A985-D6B76F14D5BE} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17pt_BRLanguagePack 17.0.0.0 {81E67FAF-CCC7-43F2-A985-D6B76F14D5BE} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17pt_BRLanguagePack 17.0.0.0 {81E67FAF-CCC7-43F2-A985-D6B76F14D5BE} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17en_GBLanguagePack 17.0.0.0 {635647DC-2CA7-4769-875A-FE9DF13C2227} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17en_GBLanguagePack 17.0.0.0 {635647DC-2CA7-4769-875A-FE9DF13C2227} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17en_GBLanguagePack 17.0.0.0 {635647DC-2CA7-4769-875A-FE9DF13C2227} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17ko_KRLanguagePack 17.0.0.0 {617F721D-47B3-4B59-B2A8-6C29CF465860} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17ko_KRLanguagePack 17.0.0.0 {617F721D-47B3-4B59-B2A8-6C29CF465860} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17ko_KRLanguagePack 17.0.0.0 {617F721D-47B3-4B59-B2A8-6C29CF465860} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17fr_FRLanguagePack 17.0.0.0 {5A9675DD-8C96-4FA2-BD74-B08E8F17C37F} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17fr_FRLanguagePack 17.0.0.0 {5A9675DD-8C96-4FA2-BD74-B08E8F17C37F} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17fr_FRLanguagePack 17.0.0.0 {5A9675DD-8C96-4FA2-BD74-B08E8F17C37F} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17es_ESLanguagePack 17.0.0.0 {4B83E4D8-E9B7-4217-B583-2F2C59E1D609} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17es_ESLanguagePack 17.0.0.0 {4B83E4D8-E9B7-4217-B583-2F2C59E1D609} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17es_ESLanguagePack 17.0.0.0 {4B83E4D8-E9B7-4217-B583-2F2C59E1D609} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17de_DELanguagePack 17.0.0.0 {41CB5717-A1EF-4CD4-8350-529CD556F116} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17de_DELanguagePack 17.0.0.0 {41CB5717-A1EF-4CD4-8350-529CD556F116} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17de_DELanguagePack 17.0.0.0 {41CB5717-A1EF-4CD4-8350-529CD556F116} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17da_DKLanguagePack 17.0.0.0 {34038538-187C-4B31-A985-8624E50FC7A1} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17da_DKLanguagePack 17.0.0.0 {34038538-187C-4B31-A985-8624E50FC7A1} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17da_DKLanguagePack 17.0.0.0 {34038538-187C-4B31-A985-8624E50FC7A1} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17cs_CZLanguagePack 17.0.0.0 {28711252-0CC2-4E0D-B7B0-F4F8301090E8} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17cs_CZLanguagePack 17.0.0.0 {28711252-0CC2-4E0D-B7B0-F4F8301090E8} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17cs_CZLanguagePack 17.0.0.0 {28711252-0CC2-4E0D-B7B0-F4F8301090E8} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17hu_HULanguagePack 17.0.0.0 {27FF1962-7514-4C6A-A259-805511E417B8} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17hu_HULanguagePack 17.0.0.0 {27FF1962-7514-4C6A-A259-805511E417B8} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17hu_HULanguagePack 17.0.0.0 {27FF1962-7514-4C6A-A259-805511E417B8} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17uk_UALanguagePack 17.0.0.0 {23BCDDD3-E054-4E0F-A303-8E1D5BB8287D} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17uk_UALanguagePack 17.0.0.0 {23BCDDD3-E054-4E0F-A303-8E1D5BB8287D} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17uk_UALanguagePack 17.0.0.0 {23BCDDD3-E054-4E0F-A303-8E1D5BB8287D} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17ja_JPLanguagePack 17.0.0.0 {18A87CA8-EA45-4D10-BBD7-42FE2A6148AB} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17ja_JPLanguagePack 17.0.0.0 {18A87CA8-EA45-4D10-BBD7-42FE2A6148AB} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17ja_JPLanguagePack 17.0.0.0 {18A87CA8-EA45-4D10-BBD7-42FE2A6148AB} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17ru_RULanguagePack 17.0.0.0 {16581935-1117-4B17-800C-85FCE3EA49F2} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17ru_RULanguagePack 17.0.0.0 {16581935-1117-4B17-800C-85FCE3EA49F2} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17ru_RULanguagePack 17.0.0.0 {16581935-1117-4B17-800C-85FCE3EA49F2} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17it_ITLanguagePack 17.0.0.0 {164FB542-8085-4BEC-AF87-A198A5CA7FF2} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17it_ITLanguagePack 17.0.0.0 {164FB542-8085-4BEC-AF87-A198A5CA7FF2} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17it_ITLanguagePack 17.0.0.0 {164FB542-8085-4BEC-AF87-A198A5CA7FF2} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17es_MXLanguagePack 17.0.0.0 {0433D317-A88A-4BC9-BC25-6D297A310487} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17es_MXLanguagePack 17.0.0.0 {0433D317-A88A-4BC9-BC25-6D297A310487} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17es_MXLanguagePack 17.0.0.0 {0433D317-A88A-4BC9-BC25-6D297A310487} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17zh_CNLanguagePack 17.0.0.0 {D41E514A-68E6-4852-9171-93FE5AB9AF18} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17zh_CNLanguagePack 17.0.0.0 {D41E514A-68E6-4852-9171-93FE5AB9AF18} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17zh_CNLanguagePack 17.0.0.0 {D41E514A-68E6-4852-9171-93FE5AB9AF18} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17fr_CALanguagePack 17.0.0.0 {E7F2A95A-0435-4053-8C8D-D93B05F0B178} is: false
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17fr_CALanguagePack 17.0.0.0 {E7F2A95A-0435-4053-8C8D-D93B05F0B178} is none
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17fr_CALanguagePack 17.0.0.0 {E7F2A95A-0435-4053-8C8D-D93B05F0B178} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17sv_SELanguagePack 17.0.0.0 {C70AD489-7921-40A8-8466-E20C62007222} is: false
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17sv_SELanguagePack 17.0.0.0 {C70AD489-7921-40A8-8466-E20C62007222} is none
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17sv_SELanguagePack 17.0.0.0 {C70AD489-7921-40A8-8466-E20C62007222} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17fr_MALanguagePack 17.0.0.0 {EA36C083-F87C-4507-80A0-2CC35C952658} is: false
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17fr_MALanguagePack 17.0.0.0 {EA36C083-F87C-4507-80A0-2CC35C952658} is none
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17fr_MALanguagePack 17.0.0.0 {EA36C083-F87C-4507-80A0-2CC35C952658} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17pl_PLLanguagePack 17.0.0.0 {F2EB1B1D-151A-4830-A4F7-2FD2A505DF9E} is: false
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17pl_PLLanguagePack 17.0.0.0 {F2EB1B1D-151A-4830-A4F7-2FD2A505DF9E} is none
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17pl_PLLanguagePack 17.0.0.0 {F2EB1B1D-151A-4830-A4F7-2FD2A505DF9E} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17zh_TWLanguagePack 17.0.0.0 {B9D0B300-154B-461C-9F36-8EC011FC26C9} is: false
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17zh_TWLanguagePack 17.0.0.0 {B9D0B300-154B-461C-9F36-8EC011FC26C9} is none
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17zh_TWLanguagePack 17.0.0.0 {B9D0B300-154B-461C-9F36-8EC011FC26C9} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17en_AELanguagePack 17.0.0.0 {F416B6B6-7BE4-474A-95B2-22DDCE04A1A4} is: false
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17en_AELanguagePack 17.0.0.0 {F416B6B6-7BE4-474A-95B2-22DDCE04A1A4} is none
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17en_AELanguagePack 17.0.0.0 {F416B6B6-7BE4-474A-95B2-22DDCE04A1A4} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17en_ILLanguagePack 17.0.0.0 {FBA8C920-26AD-470B-9C3F-96C4B233203A} is: false
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17en_ILLanguagePack 17.0.0.0 {FBA8C920-26AD-470B-9C3F-96C4B233203A} is none
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17en_ILLanguagePack 17.0.0.0 {FBA8C920-26AD-470B-9C3F-96C4B233203A} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581} is: true
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581} is remove
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Selection of payload Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581} is forbidden by the policy. Reason: Free payload
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: PDF Settings CC 12.0.0.0 {F3306594-3BAA-4FA5-86C2-597278F5674E} is: true
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Action string for PDF Settings CC 12.0.0.0 {F3306594-3BAA-4FA5-86C2-597278F5674E} is none
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: PDF Settings CC 12.0.0.0 {DBF92E71-A8E3-494C-8792-2F78B74BEF3E} is: false
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Action string for PDF Settings CC 12.0.0.0 {DBF92E71-A8E3-494C-8792-2F78B74BEF3E} is none
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: ShareOnBehance_1.0.1_ShareOnBehance1-mul 1.0.1.0 {DE9B086C-67C4-4EB7-9786-9531AD8FEAE8} is: true
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Action string for ShareOnBehance_1.0.1_ShareOnBehance1-mul 1.0.1.0 {DE9B086C-67C4-4EB7-9786-9531AD8FEAE8} is remove
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: ShareOnBehance 1.0.0.0 {D6A3BEA9-7551-482D-B8E6-2ECCD627F557} is: true
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Action string for ShareOnBehance 1.0.0.0 {D6A3BEA9-7551-482D-B8E6-2ECCD627F557} is none
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Required Common Fonts Installation 3.0.0.0 {9A49EAB8-6664-4164-9323-49CA9E9C5E0C} is: true
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Required Common Fonts Installation 3.0.0.0 {9A49EAB8-6664-4164-9323-49CA9E9C5E0C} is none
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Recommended Common Fonts Installation 3.0.0.0 {4574D206-D61E-4555-B146-A16B01985E0B} is: true
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Recommended Common Fonts Installation 3.0.0.0 {4574D206-D61E-4555-B146-A16B01985E0B} is none
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Player for Embedding 3.4 3.4.0.0 {6E6ECFC9-FE3D-4314-B937-7E25A7862899} is: true
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Player for Embedding 3.4 3.4.0.0 {6E6ECFC9-FE3D-4314-B937-7E25A7862899} is none
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Support 17.0.0.0 {B099EDE9-C4BC-4E3A-B1F8-0321C84C4925} is: true
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Support 17.0.0.0 {B099EDE9-C4BC-4E3A-B1F8-0321C84C4925} is none
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe CSXS Infrastructure 4_4.0.1_AdobeCSXSInfrastructure4-mul 4.0.1.0 {9EEE0750-879F-4EA8-89F7-329C866B572B} is: true
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe CSXS Infrastructure 4_4.0.1_AdobeCSXSInfrastructure4-mul 4.0.1.0 {9EEE0750-879F-4EA8-89F7-329C866B572B} is remove
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe CSXS Infrastructure 4 4.0.0.0 {5F816B76-62F3-41C9-B651-27F49F25F50B} is: true
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe CSXS Infrastructure 4 4.0.0.0 {5F816B76-62F3-41C9-B651-27F49F25F50B} is none
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe CSXS Extensions 4_4.0.1_AdobeCSXSExtensions4-mul 4.0.1.0 {0F60BFC9-8764-4554-B222-2B55089F395D} is: true
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe CSXS Extensions 4_4.0.1_AdobeCSXSExtensions4-mul 4.0.1.0 {0F60BFC9-8764-4554-B222-2B55089F395D} is remove
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe CSXS Extensions 4 4.0.0.0 {2696829E-809E-4CCE-871F-AD92F85A9A66} is: true
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe CSXS Extensions 4 4.0.0.0 {2696829E-809E-4CCE-871F-AD92F85A9A66} is none
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Required Common Fonts Installation 3.0.0.0 {2A5D70AD-E4C3-4C3D-A18F-38B1CA51CE47} is: true
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Required Common Fonts Installation 3.0.0.0 {2A5D70AD-E4C3-4C3D-A18F-38B1CA51CE47} is none
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: AdobeColorNA CC 5.0.0.0 {AB955DCF-69CD-4840-B7FB-F318CDD0AE44} is: true
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Action string for AdobeColorNA CC 5.0.0.0 {AB955DCF-69CD-4840-B7FB-F318CDD0AE44} is none
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: AdobeColorNA CC 5.0.0.0 {72405B80-A3DD-4BB2-A8C4-A90BC7BA50FF} is: false
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Action string for AdobeColorNA CC 5.0.0.0 {72405B80-A3DD-4BB2-A8C4-A90BC7BA50FF} is none
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: AdobeColorJA CC 5.0.0.0 {A032EB9D-B6EB-45BF-9F15-83B0755DC9AB} is: true
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Action string for AdobeColorJA CC 5.0.0.0 {A032EB9D-B6EB-45BF-9F15-83B0755DC9AB} is none
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: AdobeColorJA CC 5.0.0.0 {52D57F95-000A-4922-BB31-C6A936F4FD7D} is: false
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Action string for AdobeColorJA CC 5.0.0.0 {52D57F95-000A-4922-BB31-C6A936F4FD7D} is none
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: AdobeColorEU CC 5.0.0.0 {F6DED2DA-1D20-497E-8810-E745B45DCD28} is: true
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Action string for AdobeColorEU CC 5.0.0.0 {F6DED2DA-1D20-497E-8810-E745B45DCD28} is none
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: AdobeColorEU CC 5.0.0.0 {9E9EB9FD-FDE8-487A-A41C-7713DA91AC89} is: false
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Action string for AdobeColorEU CC 5.0.0.0 {9E9EB9FD-FDE8-487A-A41C-7713DA91AC89} is none
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: AdobeColorCommonSetRGB CC 5.0.0.0 {C8DEBB29-3EB0-4B97-B652-4DE482B111BC} is: true
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Action string for AdobeColorCommonSetRGB CC 5.0.0.0 {C8DEBB29-3EB0-4B97-B652-4DE482B111BC} is none
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: AdobeColorCommonSetCMYK CC 5.0.0.0 {C4196275-B11A-40A1-8727-3C145C8F7D95} is: true
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Action string for AdobeColorCommonSetCMYK CC 5.0.0.0 {C4196275-B11A-40A1-8727-3C145C8F7D95} is none
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: PDF Settings CS5 10.0.0.0 {D798DB87-E1D3-4271-839C-0ADF8C76944E} is: false
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Action string for PDF Settings CS5 10.0.0.0 {D798DB87-E1D3-4271-839C-0ADF8C76944E} is none
12/02/13 19:34:45:073 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: PDF Settings CS5 10.0.0.0 {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} is: true
12/02/13 19:34:45:073 | [INFO] | | OOBE | DE | | | | 56532 | Action string for PDF Settings CS5 10.0.0.0 {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} is none
12/02/13 19:34:45:076 | [INFO] | | OOBE | DE | | | | 56532 | END Setting requested payload actions
12/02/13 19:34:45:076 | [INFO] | | OOBE | DE | | | | 56532 | INSTALLDIR passed path basic path validation: /Applications
12/02/13 19:34:45:100 | [WARN] | | OOBE | DE | | | | 56532 | DW066: OS requirements not met for Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:100 | [WARN] | | OOBE | DE | | | | 56532 | DW066: OS requirements not met for PDF Settings CC 12.0.0.0 {F3306594-3BAA-4FA5-86C2-597278F5674E}
12/02/13 19:34:45:100 | [WARN] | | OOBE | DE | | | | 56532 | DW066: OS requirements not met for ShareOnBehance_1.0.1_ShareOnBehance1-mul 1.0.1.0 {DE9B086C-67C4-4EB7-9786-9531AD8FEAE8}
12/02/13 19:34:45:100 | [WARN] | | OOBE | DE | | | | 56532 | DW066: OS requirements not met for ShareOnBehance 1.0.0.0 {D6A3BEA9-7551-482D-B8E6-2ECCD627F557}
12/02/13 19:34:45:100 | [WARN] | | OOBE | DE | | | | 56532 | DW066: OS requirements not met for Required Common Fonts Installation 3.0.0.0 {9A49EAB8-6664-4164-9323-49CA9E9C5E0C}
12/02/13 19:34:45:100 | [WARN] | | OOBE | DE | | | | 56532 | DW066: OS requirements not met for Recommended Common Fonts Installation 3.0.0.0 {4574D206-D61E-4555-B146-A16B01985E0B}
12/02/13 19:34:45:100 | [WARN] | | OOBE | DE | | | | 56532 | DW066: OS requirements not met for Adobe Player for Embedding 3.4 3.4.0.0 {6E6ECFC9-FE3D-4314-B937-7E25A7862899}
12/02/13 19:34:45:100 | [WARN] | | OOBE | DE | | | | 56532 | DW066: OS requirements not met for Adobe Illustrator CC Support 17.0.0.0 {B099EDE9-C4BC-4E3A-B1F8-0321C84C4925}
12/02/13 19:34:45:100 | [WARN] | | OOBE | DE | | | | 56532 | DW066: OS requirements not met for Adobe CSXS Infrastructure 4_4.0.1_AdobeCSXSInfrastructure4-mul 4.0.1.0 {9EEE0750-879F-4EA8-89F7-329C866B572B}
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | BEGIN InstallOperationsQueue Unordered operations
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17es_MXLanguagePack 17.0.0.0 {0433D317-A88A-4BC9-BC25-6D297A310487}: with operation none
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | Adobe CSXS Extensions 4_4.0.1_AdobeCSXSExtensions4-mul 4.0.1.0 {0F60BFC9-8764-4554-B222-2B55089F395D}: with operation remove
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17it_ITLanguagePack 17.0.0.0 {164FB542-8085-4BEC-AF87-A198A5CA7FF2}: with operation none
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17ru_RULanguagePack 17.0.0.0 {16581935-1117-4B17-800C-85FCE3EA49F2}: with operation none
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17ja_JPLanguagePack 17.0.0.0 {18A87CA8-EA45-4D10-BBD7-42FE2A6148AB}: with operation none
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17uk_UALanguagePack 17.0.0.0 {23BCDDD3-E054-4E0F-A303-8E1D5BB8287D}: with operation none
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | Adobe CSXS Extensions 4 4.0.0.0 {2696829E-809E-4CCE-871F-AD92F85A9A66}: with operation remove
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17hu_HULanguagePack 17.0.0.0 {27FF1962-7514-4C6A-A259-805511E417B8}: with operation none
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17cs_CZLanguagePack 17.0.0.0 {28711252-0CC2-4E0D-B7B0-F4F8301090E8}: with operation none
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | Required Common Fonts Installation 3.0.0.0 {2A5D70AD-E4C3-4C3D-A18F-38B1CA51CE47}: with operation remove
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17da_DKLanguagePack 17.0.0.0 {34038538-187C-4B31-A985-8624E50FC7A1}: with operation none
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17de_DELanguagePack 17.0.0.0 {41CB5717-A1EF-4CD4-8350-529CD556F116}: with operation none
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | Recommended Common Fonts Installation 3.0.0.0 {4574D206-D61E-4555-B146-A16B01985E0B}: with operation remove
12 -
Illustrator CS6 Crashing on startup
I'm running the latest version of Mavericks on a MacBook Pro.
I've had no issues in the past but Illustrator is crashing upon startup.
Here's the crash report where thread 0 is reported as crashing. I thought it was a font issue b/c when it was initializing fonts, it would crash. I have removed ALL fonts that weren't validated and removed all duplicates but still no avail.
ANY help is appreciated
Process: Adobe Illustrator [661]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 682 (16.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [170]
Responsible: Adobe Illustrator [661]
User ID: 501
Date/Time: 2014-06-01 14:37:25.560 -0700
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: E8CD0462-D447-1F4E-5AA9-6551E078AD84
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000100000000-000000010186d000 [ 24.4M] r-x/rwx SM=COW /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.illustrator 0x0000000100c21071 0x100000000 + 12718193
1 com.adobe.illustrator 0x0000000100c1f328 0x100000000 + 12710696
2 com.adobe.illustrator 0x00000001008f53a6 0x100000000 + 9393062
3 com.adobe.illustrator 0x00000001008f8ed5 0x100000000 + 9408213
4 com.adobe.illustrator 0x000000010098812b 0x100000000 + 9994539
5 com.adobe.illustrator 0x000000010083cfde 0x100000000 + 8638430
6 com.adobe.illustrator 0x0000000100985d49 0x100000000 + 9985353
7 com.adobe.illustrator 0x0000000100987bfe 0x100000000 + 9993214
8 com.adobe.illustrator 0x000000010070044b 0x100000000 + 7341131
9 com.adobe.illustrator 0x000000010083cfde 0x100000000 + 8638430
10 com.adobe.illustrator 0x00000001006ff280 0x100000000 + 7336576
11 com.adobe.illustrator 0x00000001006ef5d4 0x100000000 + 7271892
12 com.adobe.illustrator 0x00000001001635f8 0x100000000 + 1455608You need to update to the most recent version. The one listed in the above post is 16.0.0. The most recent is 16.0.4. And if you did a migration of the applications then you will need to uninstall, run the cleaner tool and reinstall. Adobe apps on a Mac don't do well with migration.
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Illustrator CC crashes on startup
Hi, I,m using Illustatror CC as part of the new CC package and it is now constantly crashing on startup. I want to reinstall the programme but there are no guidelines on how to do this. Have tried Adobe support but they have failed to phone me back..... All software is the latest versions and I'm running on the latest Mac OS
Any help would be much appreciated.Hmm.
You can download the The Creative Suite Cleaner Tool: http://www.adobe.com/support/contact/cscleanertool.html
Run it and select Illustrator. When you choose Clean, it will ask if you want to tryto Uninstall first. Choose Uninstall. It will invoke the uninstaller... You should be set.
(there's probably a better way to do this...) -
Photoshop & Illustrator CS5 crashing on startup
All of my CS5 applications were working fine up until a short time ago. Photoshop constantly crashed so I reinstalled by itself with no luck. I then reinstalled the whole CS5 suite and now Illustrator and Photoshop both crash on startup. Indesign works fine. Can anybody help? I've attached the error report. Thankyou
Process: Adobe Photoshop CS5 [32552]
Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier: com.adobe.Photoshop
Version: 12.0 (12.0x20100407.r.1103) (12.0)
Code Type: X86-64 (Native)
Parent Process: launchd [79]
Interval Since Last Report: 21628 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 6 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2011-11-10 14:54:16.948 +1100
OS Version: Mac OS X 10.5.8 (9L30)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000011abcb0b0
Crashed Thread: 0
Thread 0 Crashed:
0 libSystem.B.dylib 0x00007fff805b7730 strlen + 16
1 ...ple.ApplicationServices.ATS 0x00007fff83b20536 _eATSSendFontQuery + 430
2 ...ple.ApplicationServices.ATS 0x00007fff83ad7c83 _eATSFontFindFromPostScriptName + 847
3 ...ple.ApplicationServices.ATS 0x00007fff83ad7919 ATSFontFindFromPostScriptName + 67
4 com.apple.CoreText 0x00007fff847a079c TDescriptorSourceImp::CopyFontDescriptorPerPostscriptName(__CFString const*, unsigned int) const + 416
5 com.apple.CoreText 0x00007fff8479fe5d TDescriptor::CreateMatchingDescriptorInternal(__CFSet const*) const + 151
6 com.apple.CoreText 0x00007fff8479fd40 TDescriptor::InitBaseFont() + 30
7 com.apple.CoreText 0x00007fff8479fcc9 TDescriptor::CreateMatchingDescriptor(__CFSet const*) const + 47
8 com.apple.AppKit 0x00007fff82b7dc7d +[__NSFontTypefaceInfo typefaceInfoForPostscriptName:] + 166
9 com.apple.AppKit 0x00007fff82c531c9 __NSFontFactoryWithName + 146
10 com.apple.AppKit 0x00007fff82c53075 +[NSFont fontWithName:size:] + 51
11 com.apple.AppKit 0x00007fff82c52fd4 NSDefaultFont + 93
12 com.apple.AppKit 0x00007fff82c5154b -[NSMutableAttributedString(NSMutableAttributedStringKitAdditions) fixFontAttributeInRange:] + 46
13 com.apple.AppKit 0x00007fff82c5134f -[NSMutableAttributedString(NSMutableAttributedStringKitAdditions) fixAttributesInRange:] + 57
14 com.apple.AppKit 0x00007fff82c3e197 __NSCreateRenderingContextForAttributedString + 185
15 com.apple.AppKit 0x00007fff82bd5046 -[NSAttributedString(NSExtendedStringDrawing) boundingRectWithSize:options:] + 1458
16 com.adobe.Photoshop 0x0000000100adaf44 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8381448
17 com.adobe.Photoshop 0x0000000100adb03c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8381696
18 com.adobe.Photoshop 0x00000001000ad780 0x100000000 + 710528
19 com.adobe.Photoshop 0x00000001000aeb8b 0x100000000 + 715659
20 com.adobe.Photoshop 0x00000001019e1473 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24135991
21 com.adobe.Photoshop 0x00000001019e1531 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24136181
22 com.adobe.Photoshop 0x00000001019e15f4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24136376
23 com.adobe.Photoshop 0x00000001019e1714 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24136664
24 com.adobe.Photoshop 0x00000001019e17fc AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24136896
25 com.adobe.Photoshop 0x00000001019e1a3e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24137474
26 com.adobe.Photoshop 0x00000001019e14f4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24136120
27 com.adobe.Photoshop 0x00000001019e15f4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24136376
28 com.adobe.Photoshop 0x00000001019e1714 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24136664
29 com.adobe.Photoshop 0x00000001019e17fc AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24136896
30 com.adobe.Photoshop 0x00000001019e123d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24135425
31 com.adobe.Photoshop 0x00000001019e21b9 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24139389
32 com.adobe.Photoshop 0x00000001019e289c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24141152
33 com.adobe.Photoshop 0x00000001019e28d7 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24141211
34 com.adobe.Photoshop 0x00000001019e2911 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24141269
35 com.adobe.Photoshop 0x00000001000ae8ee 0x100000000 + 714990
36 com.adobe.Photoshop 0x00000001006b41bb AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4028031
37 com.adobe.Photoshop 0x0000000100237ec7 0x100000000 + 2326215
38 com.adobe.Photoshop 0x00000001002383a7 0x100000000 + 2327463
39 com.adobe.Photoshop 0x0000000100002ea4 0x100000000 + 11940
Thread 1:
0 libSystem.B.dylib 0x00007fff805dc586 kevent + 10
1 libSystem.B.dylib 0x00007fff805dcd0f _pthread_start + 316
2 libSystem.B.dylib 0x00007fff805dcbd1 thread_start + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff805b5c22 __semwait_signal + 10
1 com.adobe.amt.services 0x0000000106e1cc53 AMTConditionLock::LockWhenCondition(int) + 37
2 com.adobe.amt.services 0x0000000106e15cce _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 92
3 com.adobe.amt.services 0x0000000106e1ccbe AMTThread::Worker(void*) + 28
4 libSystem.B.dylib 0x00007fff805dcd0f _pthread_start + 316
5 libSystem.B.dylib 0x00007fff805dcbd1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00000000ffffffff rbx: 0x000000011abcb0ba rcx: 0x000000001abcb0ba rdx: 0x000000011abcb0ba
rdi: 0x000000011abcb0b0 rsi: 0x000000011abcb0ba rbp: 0x00007fff5fbfe510 rsp: 0x00007fff5fbfe4b8
r8: 0x00000001096feb6e r9: 0x0000000000000001 r10: 0x00007fff83b6cc90 r11: 0x00007fff804f6c00
r12: 0x0000000000000600 r13: 0x0000000000000000 r14: 0x000000010965b4e0 r15: 0x000000010965b4e0
rip: 0x00007fff805b7730 rfl: 0x0000000000010286 cr2: 0x000000011abcb0b0
Binary Images:
0x100000000 - 0x1026b5fff +com.adobe.Photoshop 12.0 (12.0x20100407.r.1103) (12.0) <b69d89e501ddc22048b1e129d0574536> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
0x103295000 - 0x10330dfef +com.adobe.adobe_caps adobe_caps 3.0.116.0 (3.0.116.0) <4a3556861451b19a0c55dfe49fd2539e> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x103323000 - 0x103329fff org.twain.dsm 1.9.3 (1.9.3) /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x103331000 - 0x103341ff8 +com.adobe.ahclientframework 1.5.0.30 (1.5.0.30) <5d6ffc4e7b813e8cf0d466a3fa94a837> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x10334c000 - 0x103352fef com.apple.agl 3.0.9 (AGL-3.0.9) <8ae5652c82d7f1ea5fd53ea86a66c09d> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x103358000 - 0x10355efef +com.adobe.linguistic.LinguisticManager 5.0.0 (11696) <499b4e7a08bb80fcc220d57d45ca424f> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x1035f1000 - 0x10379ffef +com.adobe.owl AdobeOwl version 3.0.91 (3.0.91) <c36ca603effb2eed6cee0b532ce052d2> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x103841000 - 0x103c71fef +AdobeMPS ??? (???) <fa3341425343880877604318eb62ad51> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103dcb000 - 0x1040f6ff7 +AdobeAGM ??? (???) <52e17d566e7aa63582ed5de1f3e5045d> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1041c3000 - 0x1044ebfe7 +AdobeCoolType ??? (???) <9e03f47a06a3f1f4ac4c76f12facc294> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x104583000 - 0x1045a4ff7 +AdobeBIBUtils ??? (???) <f71506882c150f0caf2493ed82fc321a> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x1045b1000 - 0x1045dcff6 +AdobeAXE8SharedExpat ??? (???) <7e809606bf97db3ae465156446e56d00> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t
0x1045ee000 - 0x104732fef +WRServices ??? (???) <76354373f0bd0baf6fc0b96dbb371755> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x104779000 - 0x1047defff +aif_core ??? (???) <12fa670e05a81fcba7a2aae68728ea30> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core
0x1047fa000 - 0x104810fff +data_flow ??? (???) <9c5d39a6d2a29b6a8b64d1b59396c112> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow
0x104828000 - 0x1048befff +image_flow ??? (???) <b72aa9220d68d57e96b12e009b0ad4ae> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
0x104935000 - 0x104953fff +image_runtime ??? (???) <32786637c9bf4cb62df95d99220e00be> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runtime
0x104970000 - 0x104b9ffff +aif_ogl ??? (???) <615e7df609b1857a74ace224a636bee1> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl
0x104c7e000 - 0x104d11fff +AdobeOwlCanvas ??? (???) <ec667f6d0bb603ea41e8624425b2bf4b> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x104d31000 - 0x10507afef +com.adobe.dvaui.framework dvaui version 5.0.0 (5.0.0.0) <023e07600223ab5d758c2c5a052f6af4> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x10520a000 - 0x10538cfe7 +com.adobe.dvacore.framework dvacore version 5.0.0 (5.0.0.0) <420772959026d519c05735e07029d97b> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x10542e000 - 0x1057a6fff +com.adobe.dvaadameve.framework dvaadameve version 5.0.0 (5.0.0.0) <0e95a0df038acff2ec7bbdb905cdf5c5> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
0x1058f0000 - 0x105a04fff +AdobeACE ??? (???) <e359887d1e7f5e62cb8d37ce4dbfb4d8> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x105a29000 - 0x105a45fff +AdobeBIB ??? (???) <7a792f2742cc2dcad5df88a2ce6c2626> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x105a4f000 - 0x105ab9ff7 +com.adobe.amtlib amtlib 3.0.0.64 (3.0.0.64) <6b2f73c210ab08b34ab0a31c83d1e5e0> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x105aec000 - 0x105bbfffb +AdobeJP2K ??? (???) <465d1693be79590ee1aabaa8061b4746> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x105bdf000 - 0x105be3ff8 +com.adobe.ape.shim adbeape version 3.1.65.7508 (3.1.65.7508) <0c380604c686c2e40535c1fab230187e> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x105be7000 - 0x105c5efff +FileInfo ??? (???) <6d5235b90eb617ca6457a2507a87ea8f> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x105c7f000 - 0x105cddffd +AdobeXMP ??? (???) <561026bbc6ea29ce4790cabcb81e8884> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x105ceb000 - 0x106186fff +com.nvidia.cg 2.2.0006 (???) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/Cg.framework/Cg
0x10670c000 - 0x106762feb +com.adobe.headlights.LogSessionFramework ??? (2.0.1.011) <03b806982c3ba232f15f8f08f8963a19> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1067a7000 - 0x1067ccffe +adobepdfsettings ??? (???) <56e7f03360322ec2250e43f1ebd123b1> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsettings
0x106806000 - 0x10680bffd +com.adobe.AdobeCrashReporter 3.0 (3.0.20100302) <dffb9a088369d65f161f7c61d562e307> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x106810000 - 0x1069abfff +com.adobe.PlugPlug 2.0.0.746 (2.0.0.746) <cb23c5aa0e4b182bcb8857dd32893f92> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/PlugPlug.framework/Versions/A/PlugPlug
0x106a53000 - 0x106b4bfef libiconv.2.dylib ??? (???) <2b42104e7aa2da6e64f979e585af02e9> /usr/lib/libiconv.2.dylib
0x106b52000 - 0x106b6bfeb +libtbb.dylib ??? (???) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/libtbb.dylib
0x106b7c000 - 0x106b82feb +libtbbmalloc.dylib ??? (???) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/libtbbmalloc.dylib
0x106b89000 - 0x106b89ffd libmx.A.dylib ??? (???) /usr/lib/libmx.A.dylib
0x106b8d000 - 0x106b95ff3 +com.adobe.boost_threads.framework boost_threads version 5.0.0 (5.0.0.0) <6858df5af02022a7b94514ec277724d4> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x106be2000 - 0x106be4fe1 com.apple.textencoding.unicode 2.2 (2.2) <def28c6ac112b562d2edeee92ac8bb84> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x106df9000 - 0x106e69ff6 +com.adobe.amt.services AMTServices 3.0.0.64 (BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00) (3.0.0.64) <52ff1f9b9991ece2c7e309da1b368cbe> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/amtservices.framework/Versions/a/amtservices
0x119e92000 - 0x119e93fe7 libCyrillicConverter.dylib ??? (???) <1feb792ba69c351faffcc10633022d87> /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0x11a1d9000 - 0x11a1f0fef libJapaneseConverter.dylib ??? (???) <968851efde951743d650c269974d678d> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x11a1f4000 - 0x11a215ff7 libKoreanConverter.dylib ??? (???) <0924c10884df1f952ce4bc06d1e14d42> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0x11a219000 - 0x11a228fe7 libSimplifiedChineseConverter.dylib ??? (???) <a91a1f5cf3f364b768e84f6d997e7109> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x11a22c000 - 0x11a23efef libTraditionalChineseConverter.dylib ??? (???) <37d7b591c8537068fb3c7da4b8f2aa50> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x11a24a000 - 0x11a24bfff ATSHI.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/ATSHI.dylib
0x7fff5fc00000 - 0x7fff5fc2e643 dyld 97.1 (???) <1d1ba42c89e77cfe2558a3c66129fff6> /usr/lib/dyld
0x7fff80003000 - 0x7fff800c1fff edu.mit.Kerberos 6.0.15 (6.0.15) <332e58bc00db238784e92ab8fe0fdfa6> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8044a000 - 0x7fff80474fff libcups.2.dylib ??? (???) <04f408feb95d60907e9c958ef9fb2c2d> /usr/lib/libcups.2.dylib
0x7fff80475000 - 0x7fff805adfef com.apple.CoreFoundation 6.5.7 (476.19) <d7aea66b6a0d43c717a9d974d4b3e2de> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff805ae000 - 0x7fff80739ffb libSystem.B.dylib ??? (???) <f78131260c5dde2afd54e7bbe1efa161> /usr/lib/libSystem.B.dylib
0x7fff8073a000 - 0x7fff807ebfef com.apple.CoreServices.OSServices 228.1 (228.1) <1489551e96f1faf3d92ccdf13e789d26> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x7fff807ec000 - 0x7fff807edff3 com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff807ee000 - 0x7fff80dbafff com.apple.CoreGraphics 1.409.8 (???) <853a61b783f5b6c427a52a6594c0ad5c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x7fff80dbb000 - 0x7fff80dbeffb com.apple.help 1.1 (36) <625c2d6bb29ee822f9dce6322d08df47> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x7fff80dbf000 - 0x7fff80f02ffb com.apple.audio.toolbox.AudioToolbox 1.5.3 (1.5.3) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff80f03000 - 0x7fff80f94fff com.apple.SearchKit 1.2.2 (1.2.2) <87379484090b910fd05c027b66d1228f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x7fff80f95000 - 0x7fff80fd0fff com.apple.AE 402.3 (402.3) <6ea0e93acfae54731b36e1c76d672433> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x7fff80fd1000 - 0x7fff810b2fff libcrypto.0.9.7.dylib ??? (???) <752f9db6e46f8d48fe3a6663d97acc34> /usr/lib/libcrypto.0.9.7.dylib
0x7fff810b3000 - 0x7fff810f0ff7 com.apple.SystemConfiguration 1.9.2 (1.9.2) <63b11027fc0f4dd0f6680495dc2c59e8> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x7fff810f1000 - 0x7fff811c4ffc com.apple.CFNetwork 438.16 (438.16) <f1f217a1490efc3b8850f4ee6d2c26e8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
0x7fff811c5000 - 0x7fff8124dfef libsqlite3.0.dylib ??? (???) <3d591878110f4e73daf0752549f9b5e2> /usr/lib/libsqlite3.0.dylib
0x7fff8124e000 - 0x7fff81252fff libGIF.dylib ??? (???) <81b7cce54846bc3f815eeffe62dd11a8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
0x7fff81253000 - 0x7fff812e9ffb com.apple.LaunchServices 292 (292) <d6750e4efb1986b3ffd2bc037223a3ad> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x7fff812ea000 - 0x7fff8130cfff libJPEG.dylib ??? (???) <6fdc1a2794f35c40ae924921aad64434> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
0x7fff8130d000 - 0x7fff81acafef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x7fff81acb000 - 0x7fff81c09fe9 com.apple.ImageIO.framework 2.0.9 (2.0.9) <4f60c1cbfcaa3f37e8b05bbbb5f8ab10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/ImageIO
0x7fff81c0a000 - 0x7fff81c7efe7 libstdc++.6.dylib ??? (???) <379a6a2dc6e21ba77310b3d2d9ea30ac> /usr/lib/libstdc++.6.dylib
0x7fff81c7f000 - 0x7fff81e88feb com.apple.security 5.0.7 (1) <8277f726dbcf75bea6e19db6d4f41577> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff81e89000 - 0x7fff81e8bff9 libRadiance.dylib ??? (???) <d2f1311dd67cf8cd55deebd24fc325cc> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libRadiance.dylib
0x7fff81e8c000 - 0x7fff81e98ff1 libgcc_s.1.dylib ??? (???) <6fc905606335f261db4da9529c7e2711> /usr/lib/libgcc_s.1.dylib
0x7fff81e99000 - 0x7fff81ed5ff7 libGLImage.dylib ??? (???) <c08254d55543c5d8847e8178a66f9e1b> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x7fff81ed6000 - 0x7fff81ed8fff com.apple.NavigationServices 3.5.2 (163) <409d6d2958d414fcece22543ffd9b75a> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x7fff81ed9000 - 0x7fff81f48ff9 com.apple.print.framework.PrintCore 5.5.4 (245.6) <88263e9a3bc14d303780fa8b8c876918> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x7fff81f49000 - 0x7fff81f8cfef libTIFF.dylib ??? (???) <08b2cb3c4c267ecf4961e9a03a92b52d> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libTIFF.dylib
0x7fff81fe0000 - 0x7fff820a4fe2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x7fff820a5000 - 0x7fff820abfff com.apple.DiskArbitration 2.2.1 (2.2.1) <d70d6122c288c5450b8f4536d2457fd9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff820ac000 - 0x7fff821a1fff libxml2.2.dylib ??? (???) <7f8ff78b4e85fbd963287356a7e3d817> /usr/lib/libxml2.2.dylib
0x7fff821a2000 - 0x7fff821c3fff libresolv.9.dylib ??? (???) <c2705765626ba6d193f608bd34dae505> /usr/lib/libresolv.9.dylib
0x7fff821c4000 - 0x7fff821c8fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x7fff821c9000 - 0x7fff821d1ffa libbsm.dylib ??? (???) <a870a8e515e1a6407c81ddeebba21793> /usr/lib/libbsm.dylib
0x7fff821d2000 - 0x7fff8226dfe7 com.apple.ink.framework 101.3 (86) <03096cd083a6e70bc7a18ad1b81feb15> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x7fff8226e000 - 0x7fff822affef com.apple.framework.IOKit 1.5.2 (???) <ebadf76b05d974c057871f79d1155160> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff822b0000 - 0x7fff822b0ff8 com.apple.ApplicationServices 34 (34) <29a6f07deb1ef821735e2c18ef1e9fa5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff822e2000 - 0x7fff822e2ff8 com.apple.Cocoa 6.5 (???) <d53437c1faeb42624f1d71202caa9cad> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff822e3000 - 0x7fff823e9feb com.apple.CoreData 100.2 (186.2) <4f9b42b458d54644f0d97538741414bf> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff823ea000 - 0x7fff82460fef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x7fff82461000 - 0x7fff82479fff com.apple.DictionaryServices 1.0.0 (1.0.0) <ce7135044e951deaa2b687bc8537809a> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x7fff8247a000 - 0x7fff8256efff libobjc.A.dylib ??? (???) <ae894159f17cfb7673373132cab14f77> /usr/lib/libobjc.A.dylib
0x7fff8256f000 - 0x7fff825b2fef com.apple.QD 3.11.57 (???) <8b866ad370ea1d63dac867d4d857a30b> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x7fff825b3000 - 0x7fff825c4ffd libz.1.dylib ??? (???) <2022cc8950afdf485ba1df76364ba725> /usr/lib/libz.1.dylib
0x7fff825c5000 - 0x7fff825cffff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <a49d89814bff9aff6d477c00e426e158> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x7fff825d0000 - 0x7fff825dffe7 com.apple.opengl 1.5.10 (1.5.10) <9334af96d3c090bbadfd4a16514f07ff> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff825e0000 - 0x7fff825e5fff com.apple.CommonPanels 1.2.4 (85) <8f5631ff238ad1bad2e031fe5e7442d2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x7fff825e6000 - 0x7fff825e8ff7 libffi.dylib ??? (???) <5ccd57a3de7db7f7bffa1b6ef2217b0c> /usr/lib/libffi.dylib
0x7fff825e9000 - 0x7fff825fafff com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <3c81bc87935e8304cbb631e65d8381d6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x7fff825fb000 - 0x7fff829b3fff libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x7fff829b4000 - 0x7fff829f1fe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff82a01000 - 0x7fff82a1bfff com.apple.openscripting 1.2.8 (???) <21aeb51e0c614bd6325a041150628952> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x7fff82a1c000 - 0x7fff82a39fff libPng.dylib ??? (???) <9dd5bf64f354332720309183cb6aa983> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libPng.dylib
0x7fff82a3a000 - 0x7fff82a9dfef libGLU.dylib ??? (???) <80c7eb325b8de4ab272f08c335645eea> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff82a9e000 - 0x7fff82aa1fff com.apple.securityhi 3.0 (30817) <1112cafa6d76e27196cd0579b589d8df> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x7fff82ae6000 - 0x7fff82b36fe7 com.apple.Metadata 10.5.8 (398.26) <c6f33c64966aceb08eeea18e29609c26> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x7fff82b37000 - 0x7fff82b37ffa com.apple.CoreServices 32 (32) <f1ae7e34fb008524b502ed0185b32794> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff82b38000 - 0x7fff82b5ffff libxslt.1.dylib ??? (???) <1c1ac552c03c667789eecb3d9a6e998f> /usr/lib/libxslt.1.dylib
0x7fff82b60000 - 0x7fff82b60ffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff82b61000 - 0x7fff82b63fff com.apple.print.framework.Print 218.0.3 (220.2) <404a8310c77d9a4e68cf43bea9605684> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x7fff82b64000 - 0x7fff8348dfef com.apple.AppKit 6.5.9 (949.54) <5076cda2b3c9560d7f019afd480039c7> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8348e000 - 0x7fff8378afe3 com.apple.CoreServices.CarbonCore 786.16 (786.16) <fa93dadc88f56c42d75a32d9d8d1e983> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x7fff8378b000 - 0x7fff8379fff7 libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff83921000 - 0x7fff83921fff com.apple.Carbon 136 (136) <03d8b56572c45d8e6de756bc2fb86187> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff83922000 - 0x7fff839edff7 com.apple.ColorSync 4.5.4 (4.5.4) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x7fff839ee000 - 0x7fff83aa1fef com.apple.DesktopServices 1.4.9 (1.4.9) <5f0496e25a01c3f56c30c5038890697a> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x7fff83aa2000 - 0x7fff83ad4ff7 libauto.dylib ??? (???) <791c789f579f48884c5e1d01a6047128> /usr/lib/libauto.dylib
0x7fff83ad5000 - 0x7fff83b75fe3 com.apple.ApplicationServices.ATS 3.8 (???) <d0fa98ea4500d9d03c291bbe29f6cada> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x7fff83b76000 - 0x7fff83b7ffff libCGATS.A.dylib ??? (???) <f6c80ed5581cad5ca4a8ed68bfdfbdf3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCGATS.A.dylib
0x7fff83b80000 - 0x7fff83bd5fe3 com.apple.HIServices 1.7.1 (???) <8c601c198e138905743161674f558fcc> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x7fff83bd6000 - 0x7fff83bf9fff com.apple.CoreVideo 1.6.1 (48.6) <1d4f4d03977bb1bbf518f08da71a4d2e> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff83bfa000 - 0x7fff83e95fe3 com.apple.Foundation 6.5.9 (677.26) <d7c197fec4d7c3097be95ae742a47c22> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff83e96000 - 0x7fff83f1dfef com.apple.audio.CoreAudio 3.1.2 (3.1.2) <688f48384a6778f9133969ec9bb1569e> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff83f1e000 - 0x7fff83f1effd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x7fff83f1f000 - 0x7fff83f35ff9 com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x7fff83f36000 - 0x7fff8421dffb com.apple.HIToolbox 1.5.6 (???) <54f8e0b178ed377fb279ba48fa1aa88b> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x7fff8421e000 - 0x7fff8421effb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallServer
0x7fff8421f000 - 0x7fff8473ff6e libGLProgrammability.dylib ??? (???) <7aa4c12953526371a07780326fbd8725> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dyl ib
0x7fff8478f000 - 0x7fff8479dfff libCSync.A.dylib ??? (???) <465f0a6e1498a13273ea301f5dc753ca> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff8479e000 - 0x7fff84819ff3 com.apple.CoreText 2.0.5 (???) <21c92ca8838402adc16d0ffdb2a2ada2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
0x7fff8481a000 - 0x7fff8485ffef libRIP.A.dylib ??? (???) <30e001bc3ffb434f0a52b309260e03b6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff849d4000 - 0x7fff849d4ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff849d5000 - 0x7fff84db5fef com.apple.QuartzCore 1.5.8 (1.5.8) <1c79fff9a8916e61c28ec13a87723e67> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff84db6000 - 0x7fff84f25fff libicucore.A.dylib ??? (???) <d69c6c54ddbf4ef58ea94d733de685b9> /usr/lib/libicucore.A.dylib
0x7fff84f26000 - 0x7fff84f40fff libvDSP.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x7fffffe00000 - 0x7fffffe01780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
0xfffffffffffec000 - 0xfffffffffffeffff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylibThe first thing you need to do is update your applications.
You're running Photoshop 12.0 when it should be 12.0.4, which means you are four versions behind.
Re-installing without first deleting your preferences files is futile.
http://kb2.adobe.com/cps/828/cpsid_82893.html -
Illustrator CS5 crashes on startup
I re-installed my CS5 Illustrator, but it still crashes on startup. Before it crashes, there is an error window "The operation cannot complete because of an unknown error. [SExi]". I press OK and the software opens, but immediately crashes. The crash report is below.
THANK YOU FOR YOUR HELP.
Process: Adobe Illustrator [6497]
Path: /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 399 (15.0.0)
Code Type: X86 (Native)
Parent Process: launchd [94]
Date/Time: 2014-02-10 16:52:41.501 +0200
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 328877 sec
Crashes Since Last Report: 6
Per-App Interval Since Last Report: 467 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: D300CDA3-B2AA-4876-A484-61B2EE6DE1D3
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000d81d3b0c
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libstdc++.6.dylib 0x91be43d8 std::string::compare(char const*) const + 20
1 com.adobe.ape 0x1f1c40e5 APEInitialize + 7893
2 com.adobe.ape 0x1f1ce4ec APEPlayerExtendObjectModel + 76
3 com.adobe.AdobeScCore 0x02adea81 ScCore::ASInterfaceData::connect() + 129
4 com.adobe.AdobeScCore 0x02adc909 ScCore::ASInterface::ASInterface(long, ScCore::String const&, ScScript::Engine&, bool) + 329
5 ...r.plugins.Scripting Support 0x23769347 0x236b4000 + 742215
6 ...llustrator.plugins.Services 0x27727a91 PluginMain + 60469
7 ...llustrator.plugins.Services 0x27727c4a PluginMain + 60910
8 ...llustrator.plugins.Services 0x27723b83 PluginMain + 44327
9 ...llustrator.plugins.Services 0x27717db3 0x27716000 + 7603
10 ...llustrator.plugins.Services 0x27719009 PluginMain + 429
11 com.adobe.illustrator 0x006c282e AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3698310
12 com.adobe.illustrator 0x006be993 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3682283
13 com.adobe.illustrator 0x006c6656 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3714222
14 com.adobe.illustrator 0x001ab95d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1634569
15 com.adobe.illustrator 0x005625da AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2255922
16 com.adobe.illustrator 0x001b1c84 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1659952
17 com.adobe.illustrator 0x000d041d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 736201
18 com.adobe.illustrator 0x0010a476 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 973858
19 com.adobe.illustrator 0x0014b0b6 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1239138
20 com.adobe.illustrator 0x000a6cbf AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 566379
21 com.apple.HIToolbox 0x93ec7c2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
22 com.apple.HIToolbox 0x93ec6ef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
23 com.apple.HIToolbox 0x93ec6d55 SendEventToEventTargetWithOptions + 58
24 com.apple.HIToolbox 0x93efba24 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3006
25 com.apple.HIToolbox 0x93ec8080 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
26 com.apple.HIToolbox 0x93ec6ef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
27 com.apple.HIToolbox 0x93ee97f3 SendEventToEventTarget + 52
28 com.apple.HIToolbox 0x94072c17 ToolboxEventDispatcher + 86
29 com.apple.HIToolbox 0x94072d4f RunApplicationEventLoop + 243
30 com.adobe.illustrator 0x000a6e2b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 566743
31 com.adobe.illustrator 0x0010a688 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 974388
32 com.adobe.illustrator 0x000cc97e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 721194
33 com.adobe.illustrator 0x00003346 0x1000 + 9030
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x905ee382 kevent + 10
1 libSystem.B.dylib 0x905eea9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x905edf59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x905edcfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x905ed781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x905ed5c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x905c7b42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x905f56f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9063e05f pthread_cond_wait + 48
3 com.adobe.amt.services 0x0458d126 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x04585db0 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 116
5 com.adobe.amt.services 0x0458d18c AMTThread::Worker(void*) + 24
6 libSystem.B.dylib 0x905f5259 _pthread_start + 345
7 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x905c7b5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x905f56e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x906245a8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x91eedb90 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x91eed8ce TSWaitOnSemaphoreCommon + 511
5 ...ple.CoreServices.CarbonCore 0x91f11b8b TimerThread + 97
6 libSystem.B.dylib 0x905f5259 _pthread_start + 345
7 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x905f5aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x905f575e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x905f73f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x91f0221e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x91eedb68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x91ee9533 MPWaitOnQueue + 250
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 ...ple.CoreServices.CarbonCore 0x91ecd54a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x905f5259 _pthread_start + 345
10 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x905f5aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x905f575e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x905f73f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x91f0221e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x91eedb68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x91ee9533 MPWaitOnQueue + 250
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 ...ple.CoreServices.CarbonCore 0x91ecd54a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x905f5259 _pthread_start + 345
10 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x905f5aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x905f575e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x905f73f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x91f0221e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x91eedb68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x91ee9533 MPWaitOnQueue + 250
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 ...ple.CoreServices.CarbonCore 0x91ecd54a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x905f5259 _pthread_start + 345
10 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x905f5aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x905f575e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x905f73f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x91f0221e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x91eedb68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x91ee9533 MPWaitOnQueue + 250
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 ...ple.CoreServices.CarbonCore 0x91ecd54a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x905f5259 _pthread_start + 345
10 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x905f5aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x905f575e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x905f73f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x91f0221e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x91eedb68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x91ee9533 MPWaitOnQueue + 250
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 ...ple.CoreServices.CarbonCore 0x91ecd54a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x905f5259 _pthread_start + 345
10 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x905f5aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x905f575e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x905f73f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x91f0221e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x91eedb68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x91ee9533 MPWaitOnQueue + 250
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 ...ple.CoreServices.CarbonCore 0x91ecd54a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x905f5259 _pthread_start + 345
10 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x905f5aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x905f575e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x905f73f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x91f0221e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x91eedb68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x91ee9533 MPWaitOnQueue + 250
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 ...ple.CoreServices.CarbonCore 0x91ecd54a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x905f5259 _pthread_start + 345
10 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x905c7b42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x905f56f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9063e05f pthread_cond_wait + 48
3 AdobeAGM 0x0198b8f5 AGMInitialize + 3243373
4 AdobeAGM 0x0198c545 AGMInitialize + 3246525
5 AdobeAGM 0x01992138 AGMInitialize + 3270064
6 libSystem.B.dylib 0x905f5259 _pthread_start + 345
7 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x905ed412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x905ed9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x905ed5c6 start_wqthread + 30
Thread 13:
0 libSystem.B.dylib 0x905f5aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x906219c5 nanosleep$UNIX2003 + 188
2 ...trator.plugins.AISaveForWeb 0x26fad89b CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 106329
3 ...trator.plugins.AISaveForWeb 0x26fa82e3 CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 84385
4 ...trator.plugins.AISaveForWeb 0x26fad9a8 CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 106598
5 libSystem.B.dylib 0x905f5259 _pthread_start + 345
6 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x905c7b4e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x91eff942 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x294ad0f0 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x91ecd54a PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x905f5259 _pthread_start + 345
5 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x905c7b4e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x91eff942 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x294ad0f0 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x91ecd54a PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x905f5259 _pthread_start + 345
5 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x905c7b4e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x91eff942 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x294ad0f0 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x91ecd54a PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x905f5259 _pthread_start + 345
5 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x905c7b4e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x91eff942 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x294ad0f0 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x91ecd54a PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x905f5259 _pthread_start + 345
5 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x905c7b4e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x91eff942 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x294ad0f0 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x91ecd54a PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x905f5259 _pthread_start + 345
5 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 19:
0 libSystem.B.dylib 0x905c7b4e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x91eff942 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x294ad0f0 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x91ecd54a PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x905f5259 _pthread_start + 345
5 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 20:
0 libSystem.B.dylib 0x905c7b4e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x91eff942 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x294ad0f0 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x91ecd54a PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x905f5259 _pthread_start + 345
5 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 21:
0 libSystem.B.dylib 0x905c7b42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x905f56f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9063e05f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x3e4a2d5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x3e2441ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x3e4a2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x3e4a2eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x3e4a2f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x905f5259 _pthread_start + 345
9 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 22:
0 libSystem.B.dylib 0x905c7b42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x905f56f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9063e05f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x3e4a2d5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x3e2441ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x3e4a2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x3e4a2eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x3e4a2f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x905f5259 _pthread_start + 345
9 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 23:
0 libSystem.B.dylib 0x905c7b42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x905f56f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9063e05f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x3e4a2d5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x3e2441ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x3e4a2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x3e4a2eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x3e4a2f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x905f5259 _pthread_start + 345
9 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 24:
0 libSystem.B.dylib 0x905c7b42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x905f56f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9063e05f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x3e4a2d5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x3e2441ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x3e4a2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x3e4a2eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x3e4a2f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x905f5259 _pthread_start + 345
9 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 25:
0 libSystem.B.dylib 0x905c7b42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x905f56f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9063e05f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x3e4a2d5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x3e2441ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x3e4a2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x3e4a2eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x3e4a2f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x905f5259 _pthread_start + 345
9 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 26:
0 libSystem.B.dylib 0x905c7b42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x905f56f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9063e05f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x3e4a2d5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x3e2441ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x3e4a2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x3e4a2eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x3e4a2f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x905f5259 _pthread_start + 345
9 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 27:
0 libSystem.B.dylib 0x905c7b42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x905f56f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9063e05f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x3e4a2d5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x3e2441ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x3e4a2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x3e4a2eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x3e4a2f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x905f5259 _pthread_start + 345
9 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 28:
0 libSystem.B.dylib 0x905c7b42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x905f56f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9063e05f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x3e4a2d5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x3e2441ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x3e4a2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x3e4a2eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x3e4a2f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x905f5259 _pthread_start + 345
9 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 29:
0 libSystem.B.dylib 0x905c7b5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x905f56e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x906245a8 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x3e4a2d27 APXGetHostAPI + 2567831
4 com.adobe.adobeswfl 0x3e61806b APXGetHostAPI + 4096475
5 com.adobe.adobeswfl 0x3e4a2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x3e4a2eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x3e4a2f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x905f5259 _pthread_start + 345
9 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 30:
0 libSystem.B.dylib 0x905ed412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x905ed9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x905ed5c6 start_wqthread + 30
Thread 31:
0 libSystem.B.dylib 0x905f5aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x906219c5 nanosleep$UNIX2003 + 188
2 ...r.plugins.Scripting Support 0x237eb83b PluginMain + 447467
3 ...r.plugins.Scripting Support 0x237cda13 PluginMain + 325059
4 ...r.plugins.Scripting Support 0x237eb948 PluginMain + 447736
5 libSystem.B.dylib 0x905f5259 _pthread_start + 345
6 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 32:
0 libSystem.B.dylib 0x905f5aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x906219c5 nanosleep$UNIX2003 + 188
2 ServiceManager-Launcher.dylib 0x1fa3fe3d Invoke + 52693
3 ServiceManager-Launcher.dylib 0x1fa40e85 Invoke + 56861
4 ServiceManager-Launcher.dylib 0x1fa3d3ad Invoke + 41797
5 ServiceManager-Launcher.dylib 0x1fa3d5b0 Invoke + 42312
6 ServiceManager-Launcher.dylib 0x1fa3d5ea Invoke + 42370
7 ServiceManager-Launcher.dylib 0x1fa3d635 Invoke + 42445
8 ServiceManager-Launcher.dylib 0x1fa3d884 Invoke + 43036
9 ServiceManager-Launcher.dylib 0x1fa2f826 Login + 1654
10 ServiceManager-Launcher.dylib 0x1fa30c71 Login + 6849
11 ServiceManager-Launcher.dylib 0x1fa3ddf3 Invoke + 44427
12 ServiceManager-Launcher.dylib 0x1fa40341 Invoke + 53977
13 libSystem.B.dylib 0x905f5259 _pthread_start + 345
14 libSystem.B.dylib 0x905f50de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x000069dc ebx: 0x1f1c40a8 ecx: 0x3f4ce138 edx: 0x3f4b7b48
edi: 0xbfffe7a8 esi: 0xd81d3b18 ebp: 0xbfffe638 esp: 0xbfffe600
ss: 0x00000023 efl: 0x00010286 eip: 0x91be43d8 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xd81d3b0c
Binary Images:
0x1000 - 0xff7ff6 +com.adobe.illustrator 399 (15.0.0) <E4A81060-96D8-01B9-093D-04CBB8C0459B> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x12d9000 - 0x13a6fe7 +AdobeAXEDOMCore ??? (???) <F76D74DC-FD5A-9783-C447-2E58773DA7E1> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x1415000 - 0x1425fff com.apple.carbonframeworktemplate 1.0 (1.0) <5E8425F4-3852-F874-5091-CA17727F863C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x142a000 - 0x1445ff9 +AdobePDFSettings ??? (???) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
0x145f000 - 0x14a3fff +com.adobe.illustrator.aiport AIPort version 1.0 (1.0) <D16914DF-84AF-46F5-DBE7-4E69FDF57C2B> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
0x1506000 - 0x1506fff +SPBasic ??? (???) <9025F209-C255-BA15-EE86-BCF54706917D> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x150a000 - 0x1510ffb +com.adobe.coretech.adobesplashkit AdobeSplashKit version 1.0 (1.0) <5B4C881B-6885-96F2-BD05-BE9C44A7546C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x1518000 - 0x162cfff +AdobeACE ??? (???) <DD291A17-ECF4-FE20-5837-AC1F5BC76940> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x164f000 - 0x1b75fff +AdobeAGM ??? (???) <BD6EEC99-2691-BD5F-5888-2436562E5227> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
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0x20bfa000 - 0x20bfcfff +com.adobe.illustrator.plugins.Punk Punk version 15.0.0 (15.0.0) <50CDBCEF-64C7-6625-20F2-CB9551D9217F> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Filters.localized/Punk.aip/Contents/MacOS/Punk
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0x20ff7000 - 0x20ffafff +com.adobe.illustrator.plugins.Crop Marks Crop Marks version 15.0.0 (15.0.0) <B27233F5-F46F-520B-3D4E-3DADF31728C2> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Filters.localized/Crop Marks.aip/Contents/MacOS/Crop Marks
0x21800000 - 0x218cbfec +com.adobe.illustrator.plugins.BeautifulStrokes Beautiful Strokes Suite version 15.0.0 (15.0.0) <9AC1B864-D80E-C70E-7408-B2554A1E2671> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/BeautifulStrokes.aip/Contents/MacOS/Beautiful Strokes
0x218e6000 - 0x21992fea +com.adobe.illustrator.plugins.ColorHarmony ColorHarmony version 15.0.0 (15.0.0) <E52FE44A-D024-94CB-D70B-4E0EE79D2906> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/ColorHarmony.aip/Contents/MacOS/ColorHarmony
0x219ae000 - 0x21a2cfe2 +com.adobe.illustrator.plugins.SwatchLibraries Swatch Libraries version 15.0.0 (15.0.0) <F0AA6574-0276-E239-A888-F2F412FEF4B0> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/SwatchLibraries.aip/Contents/MacOS/SwatchLibr aries
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0x21a76000 - 0x21b02fee +com.adobe.illustrator.plugins.TracingSuite TracingSuite version 15.0.0 (15.0.0) <2712E7AD-0DBD-5C13-071D-CE592BD7CD04> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/TracingSuite.aip/Contents/MacOS/TracingSuite
0x21beb000 - 0x21bf0fff +com.adobe.illustrator.plugins.Distort Free Distort version 15.0.0 (15.0.0) <F994FF57-BB1F-9DB5-484E-3F121E426D3A> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator FiltersTry uninstalling, running the Cleaner tool (http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html) and reinstalling. Before opening AI try using the updater to update to 15.0.2 (latest version of CS5/5.5).
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Illustrator CC Crashing on startup
Illustrator has been crashing on startup. I use mountain lion. I have tried many things with Apple and Adobe. All other apps from the CC suite work fine. It works on a second account, so adobe thought it was something wrong with user account. Apple reset all the permissions and it did not help. I do have a crash report, I just dont know how to read it. I'm lost and have no idea what to do.
Crash Log :- http://pastebin.com/U1B5pMJqPlease do not post crash log on forums as it make thread unreadable.
Follow the steps in the article below :-
http://helpx.adobe.com/x-productkb/global/troubleshoot-unexpected-behavior-user-account.ht ml
-Manish -
Illustrator CC crashing at startup
OK I have tried pretty much everything to get Illustrator CC to run but it crashes on startup (Windows 7). Disabling my internet helps so may help in narrowing the problem.
Here is my crash log:
Faulting application name: Illustrator.exe, version: 17.1.0.273, time stamp: 0x52b328f5
Faulting module name: Illustrator.exe, version: 17.1.0.273, time stamp: 0x52b328f5
Exception code: 0xc0000005
Fault offset: 0x0000000000e6bb81
Faulting process id: 0x708
Faulting application start time: 0x01cf4e9057d0c3e7
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\Illustrator.exe
Report Id: 9e4cbf36-ba83-11e3-ac5e-842b2ba3718d
I added SSInfo to the required folder but it still hangs.
Uninstalled it, ran ccleaner (but it doesn't appear in the list - as it's already uninstalled?), reinstalled...crash.
Thanks in advance.
JJ,
Is this what you call ccleaner?
http://www.adobe.com/support/contact/cscleanertool.html -
Illustrator CC crashes on startup using Mac OS X 10.7.5
Hi,
after bootup and the welcome screen is loaded, the program crashes when I hover over the program menu/UI.
I've tried several attempt using the guides for 10.8 and 9 versions but no progress so far.
My latest attempt was installing the Java 7 but it didn't bring any luck there either.
I'm using as titled Mac OS X 10.7.5 on a Mac Pro late 2006.
I realized that after update 17.1 of Illustator CC this problem occured. That might be the problem. But as I menitioned before, no fix yet follow instructions for 10.8 or 9 versions of Mac OS X.
Best regards,
// JesperHi Jesper,
Try following:
1. Check if you have all the Verdana family fonts installed.
2. You have Wacom drivers updated to the latest version.
3. You do not have any incompatible 3rd party plugins installed. To check that keep removing 3rd party plugins one-by-one and see if Ai launches fine.
4. Verify read/write premissions on your preferences folder.
5. Do see this KB article as this might be the issue: http://helpx.adobe.com/illustrator/kb/illustrator-indesign-crash-sync-settings.html
If any of the above doesn't work then provide us with a crash log so that we can help you on this further.
Regards,
Dhirendra -
Why does illustrator CC crash on open in my macbook after installing cintiq 13HD?
I used illustrator CC for a while and it was working fine. Then I got the cintiq 13HD and I setup eveything was required to make it work. I tried it with most of my applications specially photoshop, flash and even watched a movie on the cintiq and everything worked just fine. Then, I wanted to use illustrator CC but it started to crash every time I try to open it. So I contacted Adobe customer care two times the fist time the resolve was to delete my preferences from the library by clicking on finder the from the menubar I click go then go to folder then I write "~/Library/" then "Adobe illustrator 17" and I delete the folder inside it. So, I followed the steps and it worked so I had to orgnise my tools, colors and everything but it worked. However, some of my saved documents didn't work. The next time I tried to open illustrator it crashes again and I had to do all the steps again and again. Everytime I need to use illustrator I have to delete that folder and reorgnise my tools.
so I contacted them again the guy answers was we do not support tablets! and he wasn't helpful at all.
So can anyone give me an answer. How can I use illustrator on my cintiq without facing this problem?Seems to me like the Wacom is introducing an additional "screen" area which gets stored in the workspaces or something like that and they do not initialize properly when opening the program. Probaly a bug for which you will have to wait to be fixed in an update...
Mylenium -
Why does Illustrator CC crash on start up on the PC?
As above, every time I start Illustrator CC it loads then crashes immediately. How do I fix this?
Please follow these steps:
Open the “Task Manager” when the Adobe Illustrator CC crash window is displayed.
In the Task Manager window right-click on the name/string “Adobe Illustrator CC” and select the option “Create Dump File” in the context menu
It will display a dialog which says that it will create a file “Illustrato.dmp” in your “Temp” folder. Click on OK to create this. Wait for the action to get this completed.
Once the above file gets completed you can have this file by typing “%temp%” in your “Run” window (press “window button + r” on the keyboard). On clicking the enter key the TEMP folder can be opened.
Look there for the file name “Illustrator.dmp” and share it with us a dropbox link on [email protected]
Please also mention the thread link when sending the dropbox link.
Regards,
Dhirendra -
CS5 InDesign and Illustrator keeps Crashing upon startup while Photoshop works fine
I installed CS5 on my iMac running Mavericks. Photoshop works fine, but InDesign and Illustrator keep crashing upon starting the program. InDesign specifically crashes when it "registers 224 plug-ins". Illustrator crashes almost instantly. Adobe phone tech support is not available because this is not a creative cloud subscription. Has anybody else encountered this issue?
Sorry it has been a busy few days in the office - but I still would like to get this program running...
Tried replacing the entire Adobe Folder - still not the answer...
I've replaced all these folders too that are appeared after successfully launching InDesign in the Guest Account (see images)
My preferences and cache folders in my main user account have a ton of files and folders compared to my guest account. Could that be the source of the problem? I can post screen shots if you think that they may be the source?
Thanks, -
Illustrator CC crashes at startup
I have read several threads and tried fixes:
- Turn off video card/update driver
- Change file name of cache files
None of the fixes have worked.
Here is the crash log:
roblem signature:
Problem Event Name: APPCRASH
Application Name: Illustrator.exe
Application Version: 18.1.1.446
Application Timestamp: 547efe06
Fault Module Name: MSVCR110.dll
Fault Module Version: 11.0.51106.1
Fault Module Timestamp: 5098826e
Exception Code: c00000fd
Exception Offset: 00000000000536cd
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: e9f5
Additional Information 2: e9f5c8c33e4791a059633dbdb8508411
Additional Information 3: 21b8
Additional Information 4: 21b840cdf646519f7c1956d3cda313d5
64 bit System:
mother: ASRock99FX
processor: AMD FX9590 4.7
video card: GeForce GTX 760
Any help or insight is greatly appreciated!Morgan,
I wonder whether this may still be relevant:
Here is the Extensions Suitcase 5 update that may solve the issue:
http://www.extensis.com/support/product-support/suitcase-fusion-5/
Direct update link:
http://bin.extensis.com/SuitcaseFusion5-M-16-2-5.zip
Or you may consider an upgrade to Suitcase Fusion 6.
Or you may try the list:
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media, see below. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:
https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
Illustrator CS4 crashes on startup
Hi all,
just today I tried to start Illustrator as usual. The Illustrator loading screen (the orange one) shows that it loads everything fine (fonts, plugins etc.) but, when at the end the software interface is on the screen, it simply crashes without any error message. First I tought that maybe was a problem about the welcome screen, so I tried to load directly an .AI file from disk. Illustrator loads the file, but it crashes anyway when it try to load the tools' icons. I tried to delete the preferences from the folder C:\Documents and setting\{user}\Application data\Adobe\Adobe Illustrator CS4 Settings but without any success. Any suggestions?
Thanks in advance!I tried to move all the fonts in a temp folder on my desktop. Some fonts are impossible to move, I receive this error message: "Cannot read from source file or disk". Anyway, if I try to startup Illustrator again, it always loads everything fine, but it crashes during the welcome screen or when it loads the toolbar.
I have to say that I have a Windows XP Pro SP3. I didn't installed any update from microsoft or other software, and just yesterday I worked fine on the program. I tried to do a system restore, but without any success: simply seems that, overnight, Illustrator and other Adobe Suite softwares (like Premiere Pro, for example) don't work anymore.
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