Why is InDesign CC freezing while trying to perform various tasks?

I am on Windows 7 - 64 bit
Whenever I try to change the doc setup or delete a color swatch, or other various tasks, INDD CC is freezing and then I have to do a control-alt-delete and "end task" - shut it down. Same problem occurs when I re-open the program. Very frustrating - need to get some real work done.
Any ideas?
Sally

Here what I've done:
I did the update to 9.1
I did an online chat with adobe for about 3 hours, they thought that the document was corrupt somewhere, but still couldn't fix the problem - I was told to call in and an agent could take over my screen (I'm loathe to call in as last time I did and left a message for a call back they never did call me back - wait times are very long)
After speaking to Adobe:
I tried restoring preferences to default
I tried saving the file as INDL and re-opening
Nothing helps, it just keeps freezing when I do anything.
What I would like to do is just start a whole new document from scratch with the same doc size, number of pages (64) and all my paragraph styles (15 of them), to see if I can work in it without freezing.
So how do I copy over all my paragraph styles to a new document or do they have to be re-created? That would take a long time. I just want to be able to use my styles as a starting base and modify things like changing the colours within my styles.
I haven't gotten any work done in two days now - getting very frustrated as I keep having to force close InDesign and re-launch over and over.
What's your best advice for the quickest solution?

Similar Messages

  • Why does my iTunes freezes while trying to sync my iPod Touch?

    When I try to sync my 2nd Gen. iPod Touch, it freezes partly. It froze when a pop up from iTunes saying it's 'Adding Files' and below it, it says 'Processing: 20100314211421.m4a'. I'm pretty sure I know that I didn't download this file. And when I try to search it by the whole number '20100314211421' my computer couldn't locate it. BUT if I search in the first couple numbers like '2010' it shows a bunch of them and it's mostly [ MyDocuments / My Music / iTunes/ iTunes Music ] folder so I'm guessing it's from iTunes. After figuring that out, I uninstall iTunes 3 times and it still wouldn't sync!
    + When it froze, I could still listen to music although it doesn't play the next track.
    ++ Also, my iPod is the 4.0 version
    + And when I check my iPod ... nothing changes...
    Please help! It's been bothering me for days now.
    Message was edited by: iK4R3N

    Hello All,
    I recommend call Apple: 1800 MY APPLE
    Have them document the issue in the system, and provide a resolution if one is available. If there is none they will work it until they find one.
    This "may" fix the issue:
    https://discussions.apple.com/thread/3800799?tstart=0
    Hope this helps.
    ~Julian

  • My Ipad's photo program freezes while trying to add a picture to a shared stream.

    My Ipad's photo program freezes while trying to add a picture to a shared stream.
    I click into the photo click the box with the arrow and once I click "iCloud" nothing happens. I have to force quit the app to regain control. The photo does not add. I tried this with my iphone (both io ios 7) and the phone works fine.

    same discussio here https://discussions.apple.com/message/23545765#23545765

  • Final cut pro x freezing while trying to background render. Won't budge.

    Final cut pro x and my brand new computer is freezing while trying to background render.  Help!!!

    I can't give any specific advice but try these  general  FCP X trouble-shooting suggestions.
    Use this free app to trash the preferences. This should be the first thing you try when any problems occur.
    http://www.digitalrebellion.com/prefman/
    2. Open Disk Utility and Repair Permissions.
    3. Trash FCP X using this free app and reinstall it.
    http://www.digitalrebellion.com/fcsremover/
    If these 3 measures don't work, create a new User Account (Admin) in System Preferences and try running FCP X from that as it sometimes works miracles.

  • Why does my ipad freeze while scrolling

    Why does my ipad freeze while scrolling

    (A) Try reset iPad
    Hold the Sleep/Wake and Home button down together until you see the Apple Logo.
    Note: Data will not be affected.
    (B) Close all apps in the multi-task window
    1.Double-click the Home button.
    2. Swipe the app's preview up to close it.
    3. Preview will fly off the screen.

  • Error while trying to retrieve the task: EventId(complete) does not belong

    Hi Experts,
    I have created a process composer DC in which i have created a process with two human tasks.
    Each tasks is binded with web dynpro Iviews (means followed all the steps neccesary).
    I deploed the DC successfully. now i started the process and got a task in my UWL but on click of the task i got the below error.
    Error while trying to retrieve the task: EventId(complete) does not belong to referenced component interface of ComponentUsage(com.sap.tc.bpem.wdui.appcontainer.containercomp.ContainerComp:com.infosys.mdm.LoadRepositoryComp, createOnDemand=false, childComponent=com.infosys.mdm.LoadRepositoryComp)
    [EXCEPTION]
    java.lang.IllegalArgumentException: EventId(complete) does not belong to referenced component interface of ComponentUsage(com.sap.tc.bpem.wdui.appcontainer.containercomp.ContainerComp:com.infosys.mdm.LoadRepositoryComp, createOnDemand=false, childComponent=com.infosys.mdm.LoadRepositoryComp)
    I have rechecked the event that i have created in the component controller and Interface controller.
    Can you please help me in debunging the error.
    thanks
    Narendra

    Hi,
    sounds like an program error. That is an problem which occurs if one or multiple components try to lock the same galaxy object at the same point in time. Did you configured something special on the given task? e.g deadlines?
    My proposal is to open an Customer Message so that we can have a detailed look onto the system. If this is not possible could you please provide the complete trace file and some more details about the modeled task?
    Best Regards
    Andreas

  • BPM throws: "Error while trying to retrieve the task"

    Hi,
    <br><br>
    When clicking on a task(WD-UI) in UWL, BPM throws an error message:<br>
    Error while trying to retrieve the task<br><br>
    Though, I am able to open up the task when I restart the server ( CE 7.1 EHP1 SP04 patched).
    <br><br>
    Anyone an idea?
    <br><br>
    Regards,
    <br><br>
    Wesley
    <br><br>
    The log file presents the following information (partially):
    <br>
    Caused by: java.lang.IllegalStateException: com.sap.glx.core.kernel.api.TransitionRollbackException: Exception during prepare, rolling back
    at com.sap.bpem.tm.adapter.core.TaskAdapter$TicketSynchronization.beforeCompletion(TaskAdapter.java:581)
    at com.sap.engine.services.ts.jta.impl.SynchronizationWrapper.beforeCompletion(SynchronizationWrapper.java:27)
    at com.sap.engine.services.ts.jta.impl.TransactionImpl.commit(TransactionImpl.java:234)
    ... 86 more
    Caused by: com.sap.glx.core.kernel.api.TransitionRollbackException: Exception during prepare, rolling back
    at com.sap.glx.core.kernel.mmtx.AbstractTransactionBase.rollback(AbstractTransactionBase.java:544)
    at com.sap.glx.core.kernel.mmtx.AbstractTransaction.do_prepare(AbstractTransaction.java:174)
    at com.sap.glx.core.kernel.mmtx.AbstractTransaction.commit(AbstractTransaction.java:77)
    at com.sap.bpem.tm.adapter.core.TaskAdapter$TicketSynchronization.beforeCompletion(TaskAdapter.java:579)
    ... 88 more
    Caused by: com.sap.glx.core.kernel.trigger.TriggerLockingException: Cannot acquire lock for update <Context_0_TaskAttributes_ac33d162fa908f8198b3c740708bb6c5{919e4f4b-1581-11df-c72f-02004c4f4f50}(Instance_0_TaskHelloWorld2_ac33d162fa908f8198b3c740708bb6c5{919e4f45-1581-11df-b4f9-02004c4f4f50}(?),Scope_13_TaskHelloWorld2_ac33d162fa908f8198b3c740708bb6c5{919e4f4a-1581-11df-94e6-02004c4f4f50}(?),3,true)|Context_0_TaskAttributes_ac33d162fa908f8198b3c740708bb6c5(Instance_0_TaskHelloWorld2_ac33d162fa908f8198b3c740708bb6c5{919e4f45-1581-11df-b4f9-02004c4f4f50}(Instance_0_bpmboundary_new_24449a1f1a041ff7cd7deb8d764c6405{0d4c2925-157b-11df-b84e-02004c4f4f50}(?),null,Token_0_bpmboundary_new_24449a1f1a041ff7cd7deb8d764c6405{917829a3-1581-11df-b6e0-02004c4f4f50}(?),false),Scope_13_TaskHelloWorld2_ac33d162fa908f8198b3c740708bb6c5{919e4f4a-1581-11df-94e6-02004c4f4f50}(Instance_0_TaskHelloWorld2_ac33d162fa908f8198b3c740708bb6c5{919e4f45-1581-11df-b4f9-02004c4f4f50}(?)),4,*true)>
    at com.sap.glx.core.kernel.trigger.node.LockingTreeJoinNode.process(LockingTreeJoinNode.java:638)
    at com.sap.glx.core.kernel.trigger.core.BFSController.update(BFSController.java:173)
    at com.sap.glx.core.kernel.trigger.impl.TriggerNetworkManagerImpl$SequentialController.update(TriggerNetworkManagerImpl.java:550)
    at com.sap.glx.core.kernel.mmtx.AbstractTransaction.do_trigger(AbstractTransaction.java:199)
    at com.sap.glx.core.kernel.mmtx.AbstractTransaction.do_prepare(AbstractTransaction.java:170)
    ... 90 more
    Caused by: com.sap.glx.core.kernel.trigger.TriggerLockingException: Cannot acquire read row lock for after image (key = Instance_0_TaskHelloWorld2_ac33d162fa908f8198b3c740708bb6c5{919e4f45-1581-11df-b4f9-02004c4f4f50}(Instance_0_bpmboundary_new_24449a1f1a041ff7cd7deb8d764c6405{0d4c2925-157b-11df-b84e-02004c4f4f50}(?),null,Token_0_bpmboundary_new_24449a1f1a041ff7cd7deb8d764c6405{917829a3-1581-11df-b6e0-02004c4f4f50}(?),false), name = JOIN_CompletionDeadlineWithRealDelayConditionalSequenceConnector_context_join_0_69)
    at com.sap.glx.core.kernel.trigger.node.LockingTreeJoinNode.lockAfterRow(LockingTreeJoinNode.java:308)
    at com.sap.glx.core.kernel.trigger.node.LockingTreeJoinNode.process(LockingTreeJoinNode.java:636)
    ... 94 more

    Hi,
    sounds like an program error. That is an problem which occurs if one or multiple components try to lock the same galaxy object at the same point in time. Did you configured something special on the given task? e.g deadlines?
    My proposal is to open an Customer Message so that we can have a detailed look onto the system. If this is not possible could you please provide the complete trace file and some more details about the modeled task?
    Best Regards
    Andreas

  • ITunes freezes while trying to import CD (spin wheel action)

    Occassionally when I try to upload a CD into my iTunes library, it will get part way through and then suddenly freeze, displaying the ever annoying spin wheel. I can't figure out how to cancel the import or quit out of iTunes, eject the CD, etc. I have tried force quitting and nothing happens. Any suggestions?

    By any chance, do you have an old copy of MusicMatch Jukebox installed on the PC?
    (I've seen one case recently with similar symptoms occuring if the mmjb.exe process from the MusicMatch JukeBox was running while trying to do the import in iTunes.)

  • TS3367 why does my screen freeze while using face time?

    Why does my screen freeze on my iphone 4 while using face time? I am connected to wi-fi and internet is working fine.

    Is your iPhone storage capacity full or close to it?
    Try a reset, which is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release. A reset is similar to computer restart.

  • Internet freezes while trying to print any file as PDF in Windows 7

    Hi
    I have Acrobat 9 Pro and I am running it on Windows 7.
    When I try to print a document off the internet and select Acrobat PDF as printer, "Save As" screen appears. The printing process freezes and I am not able to edit file name. Also the entire internet also freezes. When I call up Task Manager, this shows up as "running" however, nothing happens. The only way I can use inernet is by "End Task" when the printing closes and the internet session also closes.
    This is a problem I have been encountering in last three months. Before that I was able to perform this task without any problem.
    Searching for the solution in database has not yielded any solution.
    Please help.
    Thanks.
    Deepa Katel

    Also the entire internet also freezes.
    Adobe Acrobat can't freeze the entire internet.

  • Color wheel pops up for minutes on end when trying to perform simple tasks?

    Ever since last night, my Macbook Pro (purchased in September of 2009), has been incredibly slow. I noticed it first while trying to browse the web. Out of nowhere, while doing things, like browsing Facebook, that I could normally do easily and without incident, the color wheel/beach ball/rainbow wheel/etc. would appear for what felt like an eternity, and for seemingly no reason whatsoever. Firefox was the only application I had running, and there was nothing excessive being done. After several more instances in the next few minutes, I tried my luck with Safari. Same result. Then, I realized it wasn't  just confined to web browsing. Even trying to open a Finder window would cause the color wheel to come up. Every simple action that used to take mere milliseconds to complete now can take up to 5 minutes to unfreeze. After I finally managed to get my laptop to recognize the external hard drive I plugged in so that I could try and use Time Machine to back up the more than 200 gigabytes that occupy my dying hard drive, the back up failed after an hour. This may or may not be related, as I noticed that the icon for the external hard drive no longer showed on my desktop. I have scanned my computer using a virus scanner obtained from the App Store a year or two ago. Nothing turned up. Finally, I have tried both restarting and shutting down my computer, yet all that that has shown me is that start-up is now a laborous process as well. For the first time, it showed me a loading bar under the gray Apple logo that remained empty for a few minutes, until it finally disappeared entirely and the operating system booted up. My attempt at entering Safe Mode on startup also failed, leaving me with nothing but a white screen that forced me to manually shut down my computer and give up in desperation. I'm planning on taking my Macbook to the Apple Store to see what can be done before irreparable damage is inflicted to my hard drive, because I value many of the files that have been added since my last back up several months ago. If any of you have had similar problems or have any idea what is going on, please let me know. Your help would be greatly appreciated.
    Thanks,
    Danny

    It sounds like either data corruption, malware, bad sectors on the drive (moved it while it's opearating? a no-no) or the drive is possibly failing.
    I'll give you a bunch of links and you decide what you want to do.
    Apple is just going to charge you to replace the drive and not save your data.
    If you want to recover your data and can't fix things yourself, take the machine to a local Mac repair shop as it's rather simple to replace the drive and Apple might not have one for a older SATA using machine aslo they specialize in data recovery efforts also. Apple doesn't.
    You also can replace the drive yourself too.
    My computer is not working, is my personal data lost?
    Create a data recovery/undelete external boot drive
    Why is my computer slow?
    Step by Step to fix your Mac
    Reducing bad sectors effect on hard drives
    How to erase and install Snow Leopard 10.6
    Drives, partitions, formatting w/Mac's + PC's
    Most commonly used backup methods
    Install/upgrade RAM or storage drive in Mac's
    How to reinstall just OS X or erase/install OS X

  • Computer freezez while trying to import

    Just today my computer is starting to freeze when I import songs from a CD using iTunes. I tried to run the CD diagnostic and it freezes it up during that as well. It was working perfectly fine and now it doesn't. I tried ripping from the same CD drive using Windows Media Player and it worked totally fine. I even checked the box in preferences that says: use error correction (under the import tab) and that doesn't even work. I'm really very frustrated because my computer never freezes up, ever. Until now. I can't even do anything I have to manually reset the computer.

    I have the same problem. I have only just upgraded to an 80G iPod, it worked for a few weeks and now can't import any CDs (stopped working just over a week ago). I've removed the iTunes software (and QuickTime) and reinstalled, I've tried using an external USB CD drive in place of my internal drive and get the same symptoms. iTunes takes over a minute to open but appears OK. When I insert a CD the drive spins, I get the automatic pop up asking what I want to do with the CD and regardless of whether I close this window or choose import using iTunes, iTunes freezes. I originally suspected the Matshita drive but the external drive (Iomega Super DVD) has the same problem. The diagnostics don't work either unless I start them and then immediately insert the CD (see below). Is there anyone in Apple that can help with this? My iPod is now useless.
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Hewlett-Packard HP Compaq nc6120 (PY508ET#ABU)
    iTunes 7.2.0.35
    CD Driver 2.0.6.1
    CD Driver DLL 2.0.6.2
    LowerFilters: AFS2K (3.1.21.0), PXHELP20 (2.0.0.0), DRVMCDB (1.0.0.1), SSCDBHK5 (1.0.0.1),
    UpperFilters: GEARAspiWDM (2.0.6.1),
    Current user is an administrator.
    Video Display Information:
    Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
    Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
    Connected Device Information:
    DiskDrive, FUJITSU MHV2080AH, Bus Type ATA, Bus Address [0,0]
    CDROM, MATSHITA UJ-840D, Bus Type ATA, Bus Address [1,0]
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    D: MATSHITA UJ-840D, Rev 1.02
    Audio CD in drive.
    Found 18 songs on CD, playing time 75:59 on Audio CD.
    Track 1, start time 00:02:32
    Track 2, start time 05:33:37
    Track 3, start time 09:34:02
    Track 4, start time 13:38:10
    Track 5, start time 19:09:20
    Track 6, start time 23:21:72
    Track 7, start time 26:42:32
    Track 8, start time 31:01:52
    Track 9, start time 35:07:05
    Track 10, start time 39:03:17
    Track 11, start time 44:44:20
    Track 12, start time 48:25:52
    Track 13, start time 52:06:70
    Track 14, start time 55:13:40
    Track 15, start time 58:34:60
    Track 16, start time 62:55:47
    Track 17, start time 66:45:20
    Track 18, start time 71:32:67
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 4 8 12 16 24.
    The drive CDRW speeds are: 4.
    The drive DVDR speeds are: 4.
    The drive DVDRW speeds are: 4.
    Thanks
    Compaq nc6120 laptop   Windows XP Pro  

  • Firefox freezes while trying to download embedded media via Flashgot while Tor is enabled

    I have both plugins of Flashgot (1.2.8.2) and Tor button (1.2.5). For example, I want to grab a video from Youtube (while the video is running) using Flashgot while Tor is enabled, Firefox will freeze but the download is not progressing and window cannot be closed. I have to kill the firefox.exe process to reactivate it. I am using Windows 7 Ultimate.
    This does not happen when Tor is disabled. So there might be some conflicts between Flashgot and Tor plugins. But hopefully, firefox team can help to get around with it. TIA!

    There has been a change in where Firefox searches for plugins and the plugins folder in the Firefox program folder is no longer scanned for plugins, so Firefox won't find them anymore if they are installed in the plugins folder instead of the "browser\plugins" folder that Firefox now scans.
    You can set the plugins.load_appdir_plugins pref to true on the about:config page to make Firefox scan the "<install>/plugins/" directory for plugins like the WMP plugin (np-mswmp.dll).
    You can alternatively move plugins from "<install directory>\plugins\" to "<install directory>\browser\plugins\" (create this folder when missing) to make Firefox find them again.
    *http://www.ghacks.net/2013/05/15/why-you-may-have-lost-access-to-plugins-or-extensions-in-firefox-21/
    *http://mike.kaply.com/2013/04/24/major-changes-coming-in-firefox-21/
    *https://support.mozilla.org/kb/windows-media-or-other-plugins-stopped-working
    *[http://www.flatplanet.tv/שידור-חי/ערוץ-1]

  • Why is my computer "stuttering" while trying to process tasks it's more than capable of handling? (iMovie editing, audio processing, general usage, etc)

    I'm really at a loss here.
    I recently "upgraded" to a 2008 Mac Pro with 12GB RAM, 2 x 2.8 GHz Quad core processors, 1.5GB VRAM, etc etc. A much better computer than my late 2007 Macbook Pro with a 2.4 GHz Dualcore, 4GB RAM, and 256 MB VRAM.
    Despite this massive technical improvement, basic operations still stutter and spurt fairly often. I've checked for Spyware/Viruses/Malware, I've dusted the inside of the tower, I've got plenty of hard drive space left over, and Activity Monitor always has at least 6GB RAM and 75% of the CPU "power" remaining. By all counts, the computer is having no issues at all handling anything I throw at it, and yet... it constantly will freeze for a moment or two, just like my old Macbook Pro used to while it had to load previews of clips in iMovie, load up effects in a music editor, etc etc. It even does this if I full-screen a Youtube video without waiting for it to load fully, or open one program before another one has fully loaded up.
    What gives? Why can't I do basic operations without it stuttering a couple of times a minute? The computer is more than capable.

    When you next have the problem, note the exact time: hour, minute, second.
    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Why does InDesign keep freezing?

    InDesign is being impossible. I can't place a simple logo in an eBook because the program freezes. I am using CS6 on a Mac which is running Mavericks. My guess is that fonts are the culprit. This is what Console shows during the freez ups:
    12/10/13 3:12:22.351 PM Adobe InDesign CS6[1727]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
    12/10/13 3:12:22.351 PM Adobe InDesign CS6[1727]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
    12/10/13 3:12:22.357 PM Adobe InDesign CS6[1727]: CoreText performance note: Client called CTFontCreateWithName() using name "Arial" and got font with PostScript name "ArialMT". For best performance, only use PostScript names when calling this API.
    Console suggests that I "only use PostScript names when calling this API." What does that mean and how do I execute?

    Am not sure from your post what you've tried to narrow down / fix the issue. But here are a few things to try:
    Are you running any third party font management plug-ins in InDesign? -- uninstall/disable these
    Does it only happen on jobs that use one particular font? -- reinstall the font
    Delete InDesign preferences.
    Try clearing the font-caches -- http://helpx.adobe.com/x-productkb/global/troubleshoot-fonts-mac-os-x.html
    Does it only crash on one particular job? -- try saving as .idml and then reopening the .idml file in InDesign
    And to rule out it is any kind of preference/system issue: create a new user account on your Mac, and run InDesign from that... does the same issue occur?
    Hopeing that one of these will help.
    Cari

Maybe you are looking for