Why is InDesign CS6 coming up as trial version when I try to launch it? CC says it's updated.

I haven't used InDesign for a while and suddenly when I try to launch it, I'm made to log into my Adobe account and use a trial version. What's up? My Creative Cloud screen says it's updated and I'm paid up on my dues.

I haven't used CC, so this is just a shot in the dark, but iTunes has a menu item where you authorize the program/account. Is there something similar in CC? It may just be a matter of your computer and the Adobe server exchanging a snip of code that got dislodged. If you haven't used it in a while, it could be that it times out or a software update to your system threw out something similar to a cookie. I'd check there first, and then try with Adobe's tech support or customer support.

Similar Messages

  • Why will my phone not send any texts?  When I try to send one it says message failed.

    I was receiving texts as of yesterday but today when I try to send a text it tells me message failed would I like to try again.  I received a text this morning but can not reply to it.  It isn't blocked because I tried sending a text to myself and that won't work either.

    We want to make sure you able able to send a text message ditchdoctor912! What is the make and model of your device? When did it start? What messaging application are you using.
    AmberF_VZW
    Follow us on Twitter @VZWSupport
    If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • Why does InDesign CS6 forget my preferences when I re-start?

    Why does InDesign CS6 forget my preferences when I re-start? Not every time, but often. It's very frustrating to have to re-enter all my prefs. Every once in a while I start up InDesign CS6 and the new document dialog shows page sizes in po (I always use inches) and the prefs all seem to revert to default.

    Do you have a Windows PC and when shutting down, is Indesign still open? If so, this can result in a damaged preferences when still writing while Indesign is being terminated by the system.

  • I cant start trial Indesign CS6. The icon appears but when I click it it doesn't start.

    I cant start trial Indesign CS6. The icon appears but when I click it it doesn't start.

    What's your OS?
    What exactly happen when you open the click on your Indesign Icon ?
    Did you get any error while installing the software?

  • I downloaded and installed Illustrator CS6 in Feb, 2014.  Now, when I try to open the program it is asking me to sign in for a trial use.  What happened to my software and how can I reinstall it?

    I downloaded and installed Illustrator CS6 in Feb, 2014.  Now, when I try to open the program it is asking me to sign in for a trial use.  What happened to my software and how can I reinstall it?

    CS6 or Creative Cloud Reverts to Trial Mode
    http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  • I started a trial of creative cloud and downloaded lightroom. I decided to buy lightroom on amazon because I liked it. Now when I try to license the trial version of lightroom with the serial number, it says it's invalid. Why?

    I started a trial of creative cloud and downloaded lightroom. I decided to buy lightroom on amazon because I liked it. Now when I try to license the trial version of lightroom with the serial number, it says it's invalid. Why?

    The standalone version and the CC version are both the same exact program, but the licensing is completely different. It will be necessary for you to uninstall the creative cloud trial version and then install the one you purchased from Amazon. After you install, you will be able to open the same catalog and continue from where you were.

  • Hello, I update my mac pro to 10.10. Why the photoshop cs6 change to slowly now. When I change the tools like brush to command+Z, It's will be freeze a while. why? and how can I improve?

    hello, I update my mac pro to 10.10. Why the photoshop cs6 change to slowly now. When I change the tools like brush to command＋Z， It's will be freeze a while. why? and how can I improve?

    what a long post....Apple, btw, does not read this stuff, so ranting, raving, and complaining here might make you feel good, but it does no good at all. That being said, I, too have a Mac Pro Quad Core Xeon with 6 gigs of ram and an nVidia 8800 GT graphics card (not as good as yours, alas) and I've had no problems at all with it. Yes, it doesn't have Thunderbolt, but maybe we Mac pro owners will get lucky and someone will come out with an adapter (probably not). No, you probably don't have to throw away your Mac Pro, but if you do, I'll take it, for a small "recycling" fee >:-) That was a joke.  Yes, the Mac Pro's future isn't quite clear, YET. Hopefully that will improve very soon. As for not being able to upgrade to Mountain Lion. Don't worry about that too much, Nobody is forcing you to do that.  Your Mac Pro won't quit working if it isn't installed. From what  I've heard, you should give the new OS a chance, and wait to get it, in case there might be some bugs, or stuff not working with the new OS, which has been known to happen. Yes, we Mac Pro owners don't like being treated like mushrooms-kept in the dark, and being fed......... but Apple is Apple and it will do what it does, and there is nothing you or me can really do to change that. All I can say is....trust, have faith, be patient, go for a walk, do something else to take your mind off of this problem. IF apple decides to drop the Mac Pro for good, and that's a big "IF", I think they will anger a whole bunch of people
    which isn't good. However, that hasn't happened...YET. Let us hope that it doesn't
    John B

  • Why am I told that I only have a free trial version when I have a subscription to the Creative Cloud

    I have a subscription to Creative Cloud (student and teacher version), but whenever I open one of the Adobe programs (installed using the Adobe Application Manager after signing in with my Adobe ID), I am told that I only have a trial version of the app. I am given the options to register the software or continue with trial. When I try to register, it tells me that I will sign in with my Adobe ID. After signing in, it asks me to input a serial number, but I never got a serial number so I can't do anything. Can anyone explain what's going on?

    CS6 applications in Creative Cloud unexpectedly revert to trial mode
    Mylenium

  • Cs6 won't start, trial version opens instead of real version

    after re-installing my system from time machine cs6 won't start, instead the trial version opens. Serial number is not accepted. What to do?

    Hi
    I followed your instructions and un-installed CS6. By installing from cd i'll got the message that my serialnumber is invalid. It is the same serial number as shown in my adobe and on the receipt. What to do?
    Marietta
    Op 3 dec. 2013, om 11:03 heeft KRupani <[email protected]> het volgende geschreven:
    Re: cs6 won't start, trial version opens instead of real version
    created by KRupani in Downloading, Installing, Setting Up - View the full discussion
    Hi MFGTG,
    1. I would advise you to please go to
    2. Applicatoins>utilities>Adobe Installers
    3. Try to find if there is any uninstaller for the CS6.
    4. If you find the uninstaller then simply uninstall the application and then reinstall it.
    Thanks
    Kapil
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5894816#5894816
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5894816#5894816
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5894816#5894816. In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Downloading, Installing, Setting Up at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • Why cant download the cc trial? When I try the site said is having trouble with the server

    Why cant download the cc trial? When I try the site said is having trouble with the server

    Some links that may help
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    -http://forums.adobe.com/community/download_install_setup
    -http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
    -http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
    -http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    -Server won't connect https://forums.adobe.com/thread/1233088

  • How do enter my product code into a trial version when I have a student copy of Adobe Photoshop CS6

    How do enter my product code into a trial version when I have a student copy of Adobe Photoshop CS6

    Redemption Code Help
    Installing and Activating a Try & Buy product
    Mylenium

  • I downloaded the PSD trial. Worked in it. Saved my file.  Now when I try to open it it says "not a valid photoshop file"

    I downloaded the PSD trial. Worked in it. Saved my file.  Now when I try to open it it says "not a valid photoshop file"

    That depends on why it won't open.  Most of the time it means the file is corrupted and unlikely to be recovered. If you saved it right after adding or copying a LOT of layers - then it might just be the layer limit and we can attempt to recover it.

  • Trying to download adobe captivate trial version since Saturday -- download and launch does not seem to work

    having trouble downloading and launching trial version of captivate.  Using a Windows 32bit system.  When I try to launch -- get error message that says "the procedure entry point NormalizeString could not be located in the dynamic link library KERNEL32.dll"

    Troubleshoot with install logs | CS5, CS5.5, CS6, CC

  • I can't download the trials because when I try, Adobe Application Manager opens, I tr

    I can't download the trials because when I try, Adobe Application Manager opens, I try to sign in and the message "Unable to contact Adobe. Please connect to the internet and try again", pops up but I am connected to the internet.

    Hi kacie.lee.heffer1993,
    You might want to refer the KB Doc : http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    Alternatively you can try downloading it from the direct download links available at : http://prodesigntools.com/adobe-cs6-direct-download-links.html
    But make sure you follow the important steps mentioned on the page before initiating the download.

  • Why can't I login with my Apple ID when I try to setup Cloud on my MacBook Pro?

    Why can't I login with my Apple ID when I try to setup Cloud on my MacBook Pro?
    thanks,
    Simon

    First question that I am not clear on your answer about: Is the Apple ID itself a valid email address, and the same one that you have as your Primary email address on your account? If the actual Apple ID is not an email address, then that is why you are not able to sign on to iCloud or to verify it....it must be an email address.
    If it is an email address then:
    Update your OS to the latest version - 10.8.5
    Once you have updated, reboot the Mac and then go to Preferences>iCloud and try to sign on with your Apple ID again.
    Check Manage your Apple ID to make sure that your Apple ID/Primary email address is verified.
    If the problem persists, contact iCloud Support to see if they can provide you with an explanation of the meaning of the message. If the Apple ID has already been verified, then I'm not sure why you would be getting this messge:
    https://getsupport.apple.com/Issues.action
    Cheers and best of luck!
    GB

Maybe you are looking for