Why is iPhone 5c crashing after 7.1 update?

I updated to 7.1 this evening and since then the phone is randomly crashing. Apple logo comes up for a few seconds and then back to the home screen. Its crashed at least 5 times in the last 10 mins.
Is there a way to go back to the previous software version as my phone is unusable right now.

Thanks kb1951. I've done a restore within itunes. Its all finished (only gave me the option of 7.1) but the s/w is still crashing constantly. Is there anything else I can try?
Apple tech's if you are reading this - please help!

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    Sorry, what i wrote was wrong and i can't edit it again now
    Here's what I was actually meant to say,
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