Why is iPhone 6 able to receive calls but not MAKE calls?

I can use apps, internet, and text and receive calls.But not make calls. 

Is this a new phone?
Are you a new customer?
Did the phone ever make calls?

Similar Messages

  • HT201328 iPhone 4 able to receive calls but not make calls

    Hey,
    I received a carrier unlock through AT&T. I restored my phone in itunes and received the "congratulation your iphone is now unlocked" message. I am currently living in Belgium and using the Mobistar network. I have bought several sim cards, and none of the sim cards will activate. I can receive calls but not place them. According to the mobostar representative, this is not even possible. I have restored the phone several times using different sim cards.
    Is there potentially a problem with the phone itself? Everything is showing as if it should work, but I am unable to fix the problem - as well as the service provider here cannot.
    -Al

    Have you tried these two:
    Toggle Airplane mode on and off. Wait five seconds between the on and off modes.
    Reset Network Settings. Tap Settings > General > Reset > Reset Network Settings.

  • SPA112 - Can receive but not make calls

    I have just setup an SPA112 at home behind a NAT router and have configured it to a state where I can receive but not make calls.
    It registers fine and remains registered.
    The Line 1 Status indicates a State of "invalid" and a Tone of "reorder" when the call fails.
    I believe I have fiddled with the dial plan sufficient to ensure that the number is not being rejected based on it. My current dial plan is as follows:
         (*xx|000S0|0[2-9][69]xxxxxxxS0|[69]xxxxxxxS0|04xxxxxxxxS0|xxxxxxxxxxxx.)
    I have tried with and without an outbound proxy.
    I have attempted to debug the issue, enabling full DEBUG level logging and setting "SIP debug option" to "full", but all I get in the log when making a failed call is the following:
         Jul 23 21:35:29 SPA112 kern.warning [17339229.112000]  In cordless Driver Codec 18 and str G.729/8000  chan 0
         Jul 23 21:35:29 SPA112 kern.warning [17339229.112000]  In cordless Driver Codec 8 and str PCMA/8000  chan 0
         Jul 23 21:35:29 SPA112 kern.warning [17339229.112000]  In cordless Driver Codec 0 and str PCMU/8000  chan 0
         Jul 23 21:35:29 SPA112 kern.warning [17339229.112000]  In cordless Driver Codec 2 and str G.726/8000  chan 0
         Jul 23 21:35:29 SPA112 kern.warning [17339229.112000]  In cordless Driver Codec 100 and str NSE/8000  chan 0
         Jul 23 21:35:29 SPA112 kern.warning [17339229.112000]  In cordless Driver Codec 112 and str encaprtp/8000  chan 0
         Jul 23 21:35:29 SPA112 daemon.notice msgswitchd[310]:   MSGSWD RTCP Reqt len 12 Data 2,17,7304,0
         Jul 23 21:35:29 SPA112 kern.warning [17339229.268000] 
         Jul 23 21:35:29 SPA112 kern.warning [17339229.268000]  #### RTP STOP Flag set in this channel break ####
         Jul 23 21:35:29 SPA112 kern.warning [17339229.272000]  ###### sock_sendmsg return 172
    I have been unable to find any information about these warnings on th net.
    I can successfully make calls with soft phones configured with similar settings behind the same router.
    What am I missing?
    Any suggestions appreciated, thanks.

    Thanks for the post.
    To clarify, I have been testing the connection by attempting calls to and from my mobile phone. If I use my mobile to call the number linked to the VOIP account that the SPA112 connects to, the call is received fine and the call works perfectly; I can hear voice at both ends fine.
    If I attempt to call the mobile from the phone behind the SPA112 I immediately get a reorder tone as soon as the number is dialed by the SPA112 (i.e. immediately if it matches a number in the dial plan followed by S0 or after the short wait period otherwise etc.)
    On the other hand, if I use a softphone (I've tried MicroSIP and Blink) I can place calls to the same mobile through the same VOIP account from the same LAN behind the same NAT as the SPA112, and the calls are received and bidirectional voice comms works just fine.
    I'm not sure if I can make calls internal to my LAN with this setup... I only have the one VOIP account, and have no SIP server on the LAN (if that's the right terminology, I'm new to this).
    Unfortunately I'm not sure what you're refering to when you talk about ACL and COR. The topology is very straight forward: the SPA112 (along with a couple of PCs) on a LAN behind a NAT router with an internet connection on the other side. The SPA112 is configured as a DMZ, though I don't believed this had any impact for better or worse. In no test for either SPA112 or softphone have I forwarded any ports or changed any router configuration at all (with the exception of the DMZ).
    So the question is why the softphone can place calls fine, but the SPA112 can only receive calls. The dial plan is an obvious answer, but I'm fairly certain I've ruled this out.
    If someone can tell me how to get more detailed logging out of the SPA112 that would be very useful as well.

  • HT201320 I have a new ipad mini - I am able to receive emails but not send - same with text. I have tried to follow the support advice. I have deleted my aol account and added it again. I have compared every setting with my husband, who has an ipad? Pleas

    I have a new ipad mini - I am able to receive emails but not send - same with text. I have tried to follow the support advice. I have deleted my aol account and added it again. I have compared every setting with my husband, who has an ipad? Please help

    ps when syncing it jumps through steps 1 - 4 real fast, i seem to remeber iphone showing the number of tracks transferring and names, but i see nothing? then it sits on 5 saying "waiting for changes to be applied"

  • I can receive face time calls but not make them

    Why can I receive face time calls but cannot make one to a contact?

    Have you tried looking in settings, general, restrictions and see if the app got restricted? When it's restricted the icon vanishes.

  • UCCE receive QtoA calls, but not QtoSG calls?

    Has anyone been faced with this problem and come up with an elegant solution?  We're looking to see if it's possible for agents to stay in a ready state and continue to receive queue to agent calls, but not receive queue to skill group calls.  We've thought about having supervisors remove their skills, but this is not scalable when you have a large number of agents.  Another solution could be to give agent reskilling access to all agents, but this also would be an adminitrative nightmare.  Anyone?
    david

    Let's think of this example:
    I work in tech support for an ISP.  In the mornings I answer customer calls and open a case for any new calls and in the after noon I do call backs to follow up on cases I have in my CRM queue.  In the afternoons I don't take any new calls which result in new cases, just work on cases I own.  A customer calls in and enters their case number, this is a case that was opened in the past and is assigned to me.  In this scenario the agent didn't have to call the customer to follow up, the customer called the agent instead.  The problem is that if you're in a ready state and assigned to a skill group, you will get new calls not just calls that are in your queue. 
    We're trying to prevent new calls from going to that agent.  No matter how I slice this, we need some trigger which tells the system that the agent should no longer take SG calls.  Then undoing this trigger is the next tricky part.  I would love to solve this within ICM/CVP, but it's looking like custom desktop and maybe ConAPI might be the only solution.

  • Phones can receive but not make calls

    I have an issue similar to the link below.  About 2 weeks ago we had one phone not able to place calls.  It could receive calls but could not dial out.  Reseting the phone did not fix the problem.  I configured a 2nd phone with a button using the same DN and it couldn't place outbound calls either.  It seemed like the problem was with the DN not the phone.  In any case I rebooted the UC520 and the problem went away.  About a week later a 2nd, different phone was affected by the same problem and I had to reboot again.  In my case neither the config or IOS and CME versions have changed in almost 2 years.  I don't understand why this would start happening with no changes to the system.  I am running IOS 15.1(2)T2 and CME 8.1.
    Any ideas how to troubleshoot this?  What would be good debug commands to use and/or gather more info?
    Thanks,
    Diego
    https://supportforums.cisco.com/message/3721512#3721512

    That makes no sense at all. The phone doesn't know or care what kind of phone is calling it. There's something else causing this. Contact your carrier.

  • I can receive calls but cannot make calls. Can't even call Verizon and press numbers for help

    No one in my house can make outgoing phone calls. We can receive phone calls but if we make a phone call they cannot hear us. We can hear them.
    HELP

        We can certainly check this service issue for you dukeclan! What is your ZIP code? Is data or text messaging impacted as well?
    AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

  • IPhone and iPad receive email but not iMac

    This is an intermittent problem – sometimes the iMac receives mail and sometimes not, but they always show up on the iPhone and iPad.  And this problem has occurred without any changesbeing made in Settings.
    I'm using Hotmail/Outlook, but I have a friend who is using Gmail and she has the same problem.  At first I thought it might have to do with using up the 5 GB storage Hotmail/Outlook allows, so I started deleteing messages from the Inbox, but that hasn't made a difference.  Plus, Hotmail/Outlook says that as we approach the 5 GB capacity a message will be sent alerting us to delete messages to make more room for new ones.

    A very easy way to tell if you have an IMAP email account .....
    If you go to your email account in the Mail app and look at the window where your inbox, trash folder and sent folder are - if there is an Edit button at the top of the window - tap that and see if Add Mailbox appears at the bottom. If it does you have an IMAP email account.
    Your email provider would have to offer IMAP in order for you to set up an account this way. Some email providers offer both options.
    If you want to know the basics, you can read this. There is tons of information available on the Internet that you can read about this.
    http://www.makeuseof.com/tag/pop-vs-imap/

  • Able to receive mail but not send

    Within the last week people have called me asking why they haven't received e-mails from me when - in fact - I've sent several. They can receive messages I send from Yahoo Mail & Hotmail.
    The thing is - some people receive my messages and some don't! All these message appear as 'sent'. The recipients have not accidentally blocked me.
    Any ideas? Would an archival reinstall from disk work? I know how to do that.

    They can receive messages I send from Yahoo Mail & Hotmail.
    Does this mean that you have another email account with somebody that isn't working well? Can you explain a little bit about how your email program does or doesn't use Yahoo or Hotmail?
    Would an archival reinstall from disk work?
    No, probably not, if the problem is with your settings in your mail program, your ISP, their ISP, then it's not the OS, which is what gets replaced during an "Archive and Install". Your user folder is not affected, which includes your email program settings.

  • My Verizon iPhone FaceTime will let me answer calls but not make them??

    Whenever someone is calling me on FaceTime it lets me answer but when I try to call people on FaceTime it just says Facetime...

    Why are you still using iOS 4.2.7 - 3 versions behind 4.2.10?

  • Seems like alot of people are having the same issues with being able to receive email but not send emails.  Like others, I have tried re-booting, switching off, deleting account, reinstalling account but to still no avail! Does anyone else have any ideas?

    Hi there - I have rebooted and turned off ipad and deleted my yahoo account and reloaded it but I still cant send messages, any other suggestions? Thanks.

    Me too,
    I can logon to Yahoo directly  with my wife's iPad. I can then send an email to my iMac. What I cannot do is send an email directly from her iPad to me - so I consider the problem is with iOS 7.0.3. All i get is a long 'sending' session that ends with "incorrect username or Password", but that cannot be right. I have deleted and re-created the account on the iPad - cleared Safari's history and cookies. Nothing changes. It seems to be very widespread this problem and as yet nothing coming from Yahoo or Apple. This is similar to the Windows' users experiences. Pity.

  • Slow data speed while in calls but not off calls.

    I switched my 3GS for a 4 about 3 months ago on AT&T. I've notice recently that while I'm on a call the data speed is extremely slow compared to off call speed. I didn't notice this back on my 3GS.
    I tested my phone as well as my wifes phone several times in different locations and in a different state recently.
    Speed while not on a call is between 3.0-4.5meg down with .40-1.0 up.
    Speed on a call is always about 0.5 down with 0.2 up.
    Have others noticed this? Can others test and post their results. I don't think its AT&T since friends with android phone don't show this, but who knows.
    I feel this may be a serious issue Apple may need to address if it is affecting others.
    I use the speedtest.net speed test app with my phone sitting on the table.

    Huh, no.
    Has nothing to do with my account. If it was account related the slow speed would be consistant not only during a call and back to normal after I got off. Secondly, my wife and I don't have the same account.
    This is something that isnt happens by chance. I can recreate it over and over at will. Its not some, "oh it feels like slow speed", it is slow speed. As I've stated, those are the readings taken back to back, over and  over. Two different phones, two different accounts.
    I asked for other to test on their phones and post results. @startxxinsanity If you have the iphone 4 and don't have that issue please say so. If not stop committing on something you know nothing about.

  • Why can I receive emails but not send them?

    I have an iPhone 4, and I recently updated to iOS 7. Since the. I have not been able to send any emails. I am able to receive them, but not send them. I keep getting an error message saying that something is wrong with my password or username. I have tried to hard restart the phone, revert to a backup from before I updated the phone, and also deleted all emails and redid them, all with the same result. What should I do, and if it's a consistent problem with the new system, when is Apple going to fix it?

    Yes, I have tried everything the sites have said besides taking it in to the Genius Bar. I tried hard restarting it, making sure my internet connection worked, moving off and on other networks, used an old backup to when I had iOS 6, deleting al my email accounts and adding them back, none of it has worked.

  • Why my iphone 4s cannot receive call

    why my iphone 4s cannot receive call

    Lauhw wrote:
    Why my iPhone 4S cannot activated when I upgrade to iOS 7??
    The Apple ID and Password that was Originally used to Activate the iDevice is required
    If you do not have that information you will not be able to use the Device.
    Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818

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