Why is it, after all the years with this service, my wife can't get service, send a text without a long delay from the high school she works at 4 miles away??? The phone works great in the middle of corn fields but in the dead center of town, at the high

I have been with Verizon since they started in Peoria, IL and yet to this day I don't understand why when my wife goes to work at a high school, dead in the middle of town, she has no service, can't send a text without a huge delay and can't receive phone calls?  I can be out of Peoria in the middle of a corn field and I get calls without a problem, yet but within the city no service at Peoria High School or very limited.  This causes the phone to drop from LTE and then eats the battery.

Service isn't guaranteed inside of buildings especially buildings filled with steel, concrete and electrical wiring. High School buildings definitely have all three.

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