Why is it asking for money? I thought it was free...

I try to Skype with my husband. It says I need credit first. I thought it was free?

It is part of the verification process.

Similar Messages

  • HT4009 why is it asking for credit details when its a free app

    why is it asking for credit details when its a free app

    It is part of the verification process.

  • If I have money on my account why does it ask for a payment method in order to buy the song?

    If I already have money on my account from an itunes card, why does it ask for a payment method when I try to buy a song?

    Most likely because your credit card is expired.
    Either repklace the credit card with a valid card or remove the credit card completely.

  • Downloaded adobe for free trial. Now it's asking for money. I only want to try converting a word doc into a form. Also why is it all in Spanish when I asked for English?

    I just downloaded adobe XI (Adobe told me to upgrade to this for a free trial) I only want to convert a word doc into a form. Now Adobe are asking for money for me to do so. So..where is the free trial? Also I requested English and it is all in Spanish? Help!

    You want the forum for Acrobat then: Acrobat

  • Why is maverick asking for my billing information

    Why is mavrick asking for my billing information?  It does not tell me how much it is  going to charge me.  I thought Mavrick was free?

    It is free, but if there is missing info in your account information, it asks demands that you fix it.

  • Why are you asking for my Visa card information when I have a balance on my iTunes gift card?

    Why are you asking for my Visa card information when I have a balance on my iTunes gift card?

    Either because you're trying to buy some sort of gift, or the iTunes Store servers are checking the validity of your account and won't charge the card, or there's a problem at Apple's end.
    (99821)

  • HT1539 I put in the code to get game of thrones season 2, says it's downloading. yet the downloader is empty and doesn't seem to download anything. I got to game of thrones page in itunes and it's asking for money to download the episodes. what is going o

    I used my code to get my season 2 of game of thrones on itunes.  I got a message stating I successfully redeemed my code and my season is downloading...
    Yet there is nothing in my downloader and when I go to game of thrones season 2 to download episode it is asking for money.  What did I do wrong?

    See Empty/corrupt library after upgrade/crash.
    tt2

  • After installing, why is lightroom asking for a serial number, when I am a CC subscriber

    after installing, why is lightroom asking for a serial number, when I am a CC subscriber - I am logged in to my CC account

    I have the same issue. I downloaded for my 30 day trial. My time was up, I started my CC subscription and I'm still prompted for a serial number.

  • Why is iTunes asking for security questions?

    Why is iTunes asking for security questions?

    Hello Loopdog,
    Thanks for using Apple Support Communities.
    Apple uses security questions to provide you with a secondary method to identify yourself online or when contacting Apple Support.
    For more information on this, take a look at this article:
    Apple ID: Security and your Apple ID
    http://support.apple.com/kb/ht4232
    Best of luck,
    Mario

  • I want to download free apps for iphone 4s but when downloading it is asking for payment info. the application are free but why it is asking for purchase details...please help me...

    I want to download free apps for iphone 4s but when downloading it is asking for payment info. the application are free but why it is asking for purchase details...please help me...

    In iTunes, click "Store", sign in with your Apple I.D. After singing in, click "Store" again, select "View my Account", re-enter your password and your account info will be displayed.
    Click "Edit" in front of "payment information" and select "None"

  • OS X Mavericks is offered as a free download, why is apple asking for a credit card number?

    Can someone tell me why apple is asking for a credit card number to download the Free OS X Mavericks?

    Yes.  This is what it says.
    Resolution
    You might not be able to see or select the None payment option for one of these reasons. If you don’t want to use a credit card, you can use another form of payment, such as a gift card.
    If you have an unpaid balance or payment due
    You can't select None as your payment type until you pay your balance. To see which order you need to pay for,view your purchase history on a Mac or PC. When you sign in to the store, you might see a message that there was a billing issue with your last order. Click the Billing Info button to see the order.
    After you pay for the order, you can change your payment information to None.
    If you’re using the iTunes Store or App Store for the first time
    If you’re using the store for the first time with an existing Apple ID, you must provide a payment method. After you create the account, you can change your payment information to None.
    If you’re creating a new Apple ID, you might be able to create an account without entering your credit card details.
    If you changed your country or region
    When you change the country or region of an existing Apple ID, you must provide a payment method and update your billing options. If you want to remove your payment method after you change the country or region, you canchange your payment information to None.
    She hasn't changed countries nor regions, she's not using the either store for the first time, nor does she owe anything.  She doesn't have a gift card.  She's just a person without a credit card.  She did have one, and now she doesn't. 

  • Trying to load my Photoshop CS3 onto new Mac Book Air. Why does it ask for InDesign CS4 part way through?

    Loading my Photoshop CS3 onto new Mac Book Air. Why does it ask for InDesign CS4 part way through?  I have a CS5.5 disc. Will suffice?

    that doesn't make sense.  you will only be prompted for earlier adobe versions when installing a latter upgrade version.
    double check your versions.
    also, you might want to clean your computer before retrying to install, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • ı try to re-download my purchased apps app store asked for money from me again

    I try to re-download my purchased apps from app store. app store asked for money from me again

    you can go to expresslane.apple.com and select itunes>store>purchices, billing and redemption> select apple id account billing. it will ask you to tell more about the issue, type there what u typed here, if you can include song names you have tried, select your counrty and click continue, itll give you a few options, select email to contact itunes store department directly; the more info you can give them the faster itll be, like the media titles (or if available the order numbers in the recipt u get in ur email) if you choose call in option they should be able to contact itunes for you but its really just a middle man between you and itunes (no phone number for them) and they wont always contact them for you if you havent tried expresslane.apple.com yet; good luck!

  • HT201303 Why does it say free app and you ask for my credit card number if free

    Why does it ask for credit. Card info on a free app.

    How to Get Apps From the App Store Without a Credit Card
    http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    http://support.apple.com/kb/ht2534
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/ts5366
    If None is not available - On your computer launch iTunes and click “iTunes Store” in the left navigation pane. Click the “down arrow” next to your name at the top right side of the page and click “Account.” Enter your username and password and click “View Account” to log into your account information. Next to your Payment Type, click “Edit.” Select the “None” button and click “Done.” Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
    iTunes Store Accepted Forms of Payment
    http://support.apple.com/kb/HT5552
     Cheers, Tom

  • Why is it asking for my billing info but the app is free how do I turn this off?

    Why is it asking for my billing info but the app is free how do I turn this off?

    possibly to verify age or perhaps the app has "add on" features that cost and they would need to know where to bill these to if you wanted them 
    I know you can store your billing details, even a credit card number, securely within your iTunes account to prevent you from getting this prompt for future apps

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