Why is it no longer possible to buy Skype Credit u...
I am using Firefox as a web browser. Using that browser (my "preferred" or "standard" browser) I cannot click on anything when I open the page to add credit !!! I had to open an IE browser window where I did have all the buttons I needed. What the ??? is happening when a widely used browser doesn't permit me to add credit to my Skype account ??? Never had any problem ... Please help, thank you !
Well, as I wanted to make sure it wasn't my FireFox version (although it already was the most recent version available), I did a fresh download and install of FireFox just now (so it's version 31.0 something - when I click Help and About FireFox it says it's up to date). That's also the reason why it took me a few days before I could reply (it wasn't the right time to update FireFox "just in case").
Anyway, after doing that (and checking that I don't have funny addons or extensions - at least none that weren't there for at least a year or 2) I tried again and still impossible to add credit. The weird thing is that all the rest works. Checking history, logs and even (!!!) activating auto reload (if I wanted that but I don't). Go figure !
Well, in the meantime I already found a workaround by using IE for topping up credit. I'll just have to wait till FireFox updates again and then I'll try again ... I'll keep you posted y'all. The only thing that makes me tick off is that it doesn't make sense PLUS the fact that you have no problem with adding credit ... weird !
Thanks for the feedback !!!
I'll let you know if anything changes.
Kind regards.
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Can no longer buy skype credit in Canadian Dollars...
I bought my computer 4 years ago in China. Over there, I paid using my former Chinese bank account.
18 months ago I returned to Canada and started buying skype credit using my Canadian Visa paying in CDN Dollars.
The past six months however I cannot buy credit because the payment page it switches to is the Skype China website requesting payment in RMB.
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please contact Skype customer service who will de-link your account from the Chinese website.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
Problem with buying Skype credit.
I have tried to buy Skype credit several times, but no success. Everytime after I clicked the Continue button to make the purchase, it went to the page showing Loading and being frozen there.
Any help would be appreciated.mara.cze wrote:
Hi,the only thing I need,is someone who works by Skype company. I have problem with buying the skype credit and I sent it wrong. Please dont answer or dont ask what is wrong. I need someone from skype who I can call to. This is incredible,that this big company like skype doesnt have an operator who I can talk to. Or if they have,why is it so hard to find a concact to them ?
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I think you may need to contact customer service regarding that matter. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
at the moment, they are only offering email and live chat support (for premium/selected members). Support via phone is not yet available.
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES -
Hi Claudius,I am wondering if you can help ,I have been trying ,for weeks ,to buy more credit,I am in touch with Customer Service for the last week,and the only advice I am getting from them is to check my cookies,etc.
I have told them ,over and over,that I have done that,and more,I have used several computers,laptops and iPad,and disabled cookies and protected mode,to do this operation.
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Something went wrong here
What that is,they will not tell me!
Now,I have done this several times this year and before,and seldom I had any problems.
I still have around $ 16 on my account,as credit.
Can you be more creative than your customer service people,that basically are giving me the standard "computerized" answer?
Right now I have no clue what is the problem that the Skype page has with accepting my payments,they have done it a number of times before,and this is just a pain in the neck,and that is an overly decent statement.
Thanks
AlbertoSame problem. When using mastercard or visa, the error is "Something went wrong there".
When using PayPal, the transaction is OK, but after that, Skype refund the money... So, the money go from my bank account immediate, and after 3-7 days go back.
My cards are OK, my PayPal is OK, but Skype refuse the payment when using credit cards and refund the payments when using PayPal. From the live chat - technical support they say that nothing is wrong with my skype account and to try after 24h... They see that skype refund the money charget with PayPal, but they can not explain why.
As I see, this issue occurs since 2012... Just do a search with Google:
"Something went wrong there" skype
Or...
Can't buy Skype credit
But, no explanation from technical support, just suggestions for change browser or the computer... or try after 24h...
I will try tomorrow again Any other suggestion? -
Can't buy skype credit - An internal error occurre...
i got this error message when buying skype credit.
"An internal error occurred.
Sorry, but we were unable to start your payment. Please try again later."
any help would be appreciated.I have a similar problem, Skype tells me everything is fine with my account but it isn't, I can't purchase additional credit and I'm running out!
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Mike.Please check the link below for possible answers-
https://support.skype.com/en/faq/FA417/i-m-having-a-problem-placing-an-order
However, if the issue you are experiencing does not fall under any of the categories mentioned, or if in case you need further assistance or instructions, you can also contact customer service. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES -
I need to buy skype credit ,,how?
How can i buy skype credit or subscribe, am new to to skype
Dupe.Daramola wrote:
How can i buy skype credit or subscribe, am new to to skype
Hello and welcome to the Skype Community. Here are the links you require:
Skype subscription Buy Skype credit
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
Trying to buy Skype credit but it wants me to pay ...
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curiousskyper wrote:
Skype still thinks I'm in Taiwan and requires me to enter in Taiwan-related information that I do not have. How can I fix this?
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That's because you created your account in Taiwan. please contact Skype customer service and ask that your account be unlinked from our Taiwanese Partner.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
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UNABLE TO BUY SKYPE CREDIT ALL MY CARDS REJECTED =...
WHY ARE MY CREDIT CARDS ALL REJECTED i am unable to Buy credit for SKYPE /
Please check the link below for possible answers-
https://support.skype.com/en/faq/FA417/i-m-having-a-problem-placing-an-order
However, if the issue you are experiencing does not fall under any of the categories mentioned, or if in case you need further assistance or instructions, you can also contact customer service. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
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