Why is it saying my credit card info if incorrect?
it saying my credit card info is incorrect
Because some apps have in-app purchases.
Change your payment info to 'None' for your Apple ID.
iTunes Store: Changing your payment information - Support - Apple
Similar Messages
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Why am being asked for credit card info for a free app of the day?
IIf an app of the day is free why am I being asked to update my credit card info?
If you have a credit card on your account then it has to valid and its details correct.
If this is the first time that you've tried to use the account in the store then unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you are being prompted to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054 -
I can't buy or download anything. It keeps whining that the data is wrong, both on iPhone and iPad. It's the right info but it keeps whining about "payment method declined" or something? I dunno, some say it fixes itself after a few days. But it's been like this for a few weeks now. :/
I can't even find the f**king button to contact Apple. What the ****. :/apple should really make that clear, thats the reason i bought the points for in the first place, to get apps and the update. man this *****, ok so pretty much if i don't have a credit card then im screwed right? i can't get the update or get apps unless they are free? are there app cards or something i can buy in order to buy them? kuz i can't get a credit card and i want to get this stuff, and if im not mistaken isn't this bad? its stopping ppl from spending money on this stuff, its cutting profit, if you could use it for all of it then im sure ppl would buy them alot more, kuz its "re-donk-u-less" that they don't have an easier way to get the stuff like apps and upgrades unless you hav a credit card. idk man, is apple going to change that anytimes soon?
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HT1918 Itunes says my credit card info is wrong, the info that ive been using already.
I went to buy a song, and it says my computer is not autherized, but its the same computer ive been using. then it wont accept my credit card 3 diget info.
Is the address on your iTunes account exactly the same as your credit card bill e.g. spacing and format: http://support.apple.com/kb/TS1646 ?
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I can't even download an app that I have already purchased without it showing me that I need to log into my account and them showing me where I need to reneged my credit card information.
Hi shelleymb,
If you are having issues downloading a song in iTunes such as you describe I would suggest using the steps in this article to troubleshoot -
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks for using Apple Support Communities.
Best,
Brett L -
Why does Itunse say that credit card processing is temporarily unavailable?
Basically what the title says, I'm trying to update my billing info and it won't let me and I don't know why. I've tried calling apple but I can't find phone support for itunes.
iTunes does not have phone support. I think they are working out of a mud hut in India. Apple acts like iTunes purchases have been outsourcesed.
Even Apple care cannot directly call iTunes support, its on a chat line. What are we talking about here, a $ 60 BILLION dollar business and its being supported less than PayPal. OK, I am ranting but I had three unauthorized charges on my iTUnes account this month.
Apple's response, they killed my card for use at Apple, they make me re set my password two times and then they killed my card. ***. I have been hacked or computer glitched here and its me that gets nailed. And I have not even heard if iTunes ever checked to whom the music was ordered by..... cause it was not me.
End of rant. but trust me, this will be a big hit against Apple, much bigger than antenna gate.
en -
can anyone tell me what i may be doing wrong if i have money in my itunes account, but when i go to purchase it wants billing info?
thanks!What verification needed, if there is money in the account?
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Do I need to give my credit card info to apple in order to sign into their itunes store?
And why does Apple need my credit card info in order to set up an account for their itunes store?
It's a STORE, so asking for a credit card is not unreasonable.
You can try setting up an account without a card following these instructions.
iTunes account without credit card:
http://support.apple.com/kb/HT2534 -
I am trying to buy an app on my ipad2 and it keeps saying my credit card info doesn't match my banks but it's the same one and I retyped it and it still won't let me purchase anything. Does anyone know what's going on?
It could be that your credit card is out, check the experation date.
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This is so frustrating! I have an itunes store account, etc. I lost all my info when I had to "restore" my iphone.
I wasn't able to do the "restore" until recently, gosh it was about 6mos or more ago when my iphone died...
So, as I get older I am having memory problems and haven't been able to access my itunes account.
Obviously when I did the "restore" on my iphone I lost all my info with it... So, wanting to use my iphone for
music, games, etc. I had to create a new apple id, fine, but when I wanted to download a "free" app it says
my apple id hasn't been used with itunes so it keeps asking for credit card info.
I do not remember ever having to have a credit card before!
I am so frustrated... First it was not being able to access my account then having to create a new one, fine!
But now I can't download "free" content without credit card information!?!?!?!?!?!?!?!?! UGH!!!!!!!
Please, can anyone help...?!?
Sincerely,
"Distressed"If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534 -
I'm tried to enter my credit card info but it keeps saying declined I had this issue a few years ago but I forgot how I fixed the issue
If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
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i just redeemed a card for 40 dollars and my account says i have 40 but when i download a 40 dollar app it asks for credit card info? why? i already have the money why does it need credit card info?
To verify your identity.
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how can i fix my iphone i can't update or download apps, when i try it tells me toput my credit card info and i do but when i push done it tells me my payment has been declined, but why do i have to pay to update or download free apps. How can i fix this?
You must contact iTunes support to get the problem resolved.
http://www.apple.com/support/itunes/contact/
If there is a problem with your account or payment info, you cannot
download anything (including free apps or updates) until the matter
is resolved.
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552 -
Why when I am trying to install a free game app does Apple need my credit card info?
I am trying to install a free game app and it won't install without my credit card info. Why?
To verify that you are who you claim to be in the country where you claim to
be so you can use that country's AppStore. Also because many free apps have in-app
purchases.
You may find this link of interest:
Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Suppor… -
every time i save my credit card info in my account on ITunes, it shows as saved and as soon as I go to buy something, it says I have no credit card on file and starts over again.
I don't mind having my card info on there but now I can't download anything and it's frustrating. All it ask for is the card security number and when I put it in it says it's invalid. So now while I'm trying to delete it, it just won't let me. The visa part stays checked all the time and I can't unmarked it. I tried to just erase the card number and security code and stuff but it says I have to have it filled in. Do you know how I can check to see if it says I owe money?
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