Why is it so difficult to buy Adobe products online ?? Why do i keep getting this error?
Server Error
Error:
We are currently unable to perform the selected action. Please accept our apologies for this inconvenience. We have been notified and are already working to correct this issue as quickly as possible. Please click your browser's back button and try this action at a later time, or take a different action.
Error Number: SYS_000001
Hi,
Did you solve this problem? I've this exact message right now and do not know what to do.
Thanks
Similar Messages
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I have a iphone 3GS 16 GB that is currently working on version 4.3.5. I'm having major battery issues and need to take it in for repairs but can't because I can't get the system to back up all my information first. Every time I try to sync or back up or update my apps it gives me that error message in the title. I have unauthorized, and reauthorized the computer. I have changed to another, completely new computer which was also authorized. i have been using the same account since I first got the phone, and never backed it up on any computer before.
IF I can make the back up work, will it also save my existing text messages and entries in the notes app? I'm about to go to the android system because from all the errors and issues that I am seeing listed in here and on other forums, seems like Apple has been neglecting their products a lot.@ deggie, I wasn't threatening ANYONE. I was simply saying how frustrating this has become, seeing how I have been trying on my own to figure this issue out for more then a month with no results. Like I said in the beginning, I have not used any other account to purchase apps or other products on my phone. I have only ever used one account. There are 23 apps that are saying they can't sync. It directs me to authorize the computer, which I do but it doesn't change the outcome. If I proceed, I lose those 23 apps correct? Do I also lose all my text messages saved, and other things such as documents in the "notes"?
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Ive gotten this when trying to update while connected to iTunes and when I tried to update through general.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ appstore.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
HT3275 Why do I keep getting this error message?
The backup disk image “/Volumes/Data/Kari Romero’s MacBook Pro.sparsebundle” is already in use.
Any help would be appreciated!Mountain Lion in particular, although it happens on Lion too and the TC have a bug.. TM finishes without unmounting the drive.. next time TM tries to find the sparsebundle it is still in use.. simple case of forgetting its network marbles.
Usually a simple reboot is enough to fix it.
Pull the power cord out of the TC.
Count to 10.
Plug the power back into the TC.
If you still have issues read C12 here.
http://pondini.org/TM/Troubleshooting.html -
Why do I keep getting this error and how do I make it stop?
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.5.0.142
Application Timestamp: 4e9243f2
Fault Module Name: rlls.dll_old_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 49008aaf
Exception Code: c0000005
Exception Offset: 100297c3
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409Such an error caused by an extension that isn't working properly.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* [[Troubleshooting extensions and themes]] -
Why do I keep getting this error?
I created a portal page with four portlets (one jsp portlet, and three db portlets) and after four or five times in which it works, I get the following error when I press the submit button:
500 Internal Server Error
java.lang.Error: Page constructor both pageId and pageName are null
at oracle.webdb.event.Page.<init>(Unknown Source)
at oracle.webdb.event.HttpEventContext.init(Unknown Source)
at oracle.webdb.event.EventManager.doEvent(Unknown Source)
at oracle.webdb.event.EventManager.doGet(Unknown Source)
at oracle.webdb.event.EventServlet.doGet(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:244)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:336)
at com.evermind[Oracle9iAS (9.0.2.0.0) Containers for J2EE].server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:59)
at oracle.security.jazn.oc4j.JAZNFilter.doFilter(JAZNFilter.java:283)
at com.evermind[Oracle9iAS (9.0.2.0.0) Containers for J2EE].server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:523)
at com.evermind[Oracle9iAS (9.0.2.0.0) Containers for J2EE].server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:269)
at com.evermind[Oracle9iAS (9.0.2.0.0) Containers for J2EE].server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:735)
at com.evermind[Oracle9iAS (9.0.2.0.0) Containers for J2EE].server.http.AJPRequestHandler.run(AJPRequestHandler.java:151)
at com.evermind[Oracle9iAS (9.0.2.0.0) Containers for J2EE].util.ThreadPoolThread.run(ThreadPoolThread.java:64)
Any ideas?The error message indicates that an http request has
been sent to Portal's event servlet which is missing
the _pageid parameter used to determine which Portal
page the event was raised from.
I would suggest looking at the html source for any
form or link generating this request to see if they
omit the _pageid parameter. If they do then the code
generating them needs to be inspected. If necessary
you can post back the snippet of code that reproduces
the problem.
You might also find turning on debug logging in the
event servlet helps to diagnose such issues. To do
this set the servlet init param called 'logmode' to a
value of 'debug' and bounce your servlet container.
You will then start seeing debug output messages in
the servlet log for the event servletThe code is allright, and it works for about 6 or 7 times, after which I have to reboot the server in order to make it work again.
If I persist submitting the page, I eventually get a 500 error.
Maybe the 9iAS is not configured properly? -
I called Apple Support and we cleaned out all the caches. The error now does not appear when I use Safari, only when I use Firefox.
Such an error caused by an extension that isn't working properly.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* [[Troubleshooting extensions and themes]] -
Why do I keep getting an error "insufficient data for an image" when opening a document
why do I keep getting an error "insufficient data for an image" when opening a document in Adobe Reader XI 11.0.06
I am also having this problem, especially with scanned documents. Since I need to download scanned documents in my work this is a big problem!Sometimes I can read but not save the document, sometimes one or two of the pages will be blank from the start. I have the latest version of Adobe Reader XI (11.0.10). I tried reducing the page zoom, a suggested workaround on this page: Acrobat: “Insufficient data for an image” error after updating to 10.1.4 or 9.5.2, but that did not help at all. FWIW I use a Windows 8.1 PC with 4 GB RAM. I usually download PDFs from the internet using Firefox.
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Why do I keep getting an "error 5002" when trying to purchase my wish list?
Why do I keep getting a "error 5002" while attempting to purchase my iTunes wishlist?
I've been trying to figure this out for the past four days myself. I tried everything I could to reset my account information since most of the forums indicated the problem was with my payment information. That didn't ring true for me because I regularly make purchases with no problem. In my case, the problem was that one of the songs I was trying to purchase had been purchased previously. I found this out when I went to each song in my wish list individually and hit the buy button. Surprisingly, each song was purchased and downloaded successfully. When I got to the sixth song or so in my wishlist, iTunes told me that I had already purchased that song and asked if I wanted to download it again. I said yes. I then hit the buy all button for the remaining songs (the behavior that had not worked previously and generated the 5002 error) and the download happened properly.
I realize that the 5002 error seems to be generated by multiple issues, but that is what worked for me. Perhaps you could try the same approach and see what happens if you haven't already resolved your issue. Good luck. -
My hard drive fried and had to be replaced. I'm trying to install CS4 from my original discs but keep getting this error message - "One or more of the required components of Adobe Creative Suite 4 Design Standard failed to install correctly". A customer service rep gave me a link to download off the Adobe site, but when I try to open the file to run it, I get this error message - "A problem occurred extracting the archive".
Can anyone help?Yep. Nothing happens at all. Windows tries to execute the uninstaller, but I don't get any other screen and all activity stops for the MSI. I monitored it in Process Monitor and the MSI executable appears, but is quickly ended, like it couldn't find anything or something.
It's as if windows has a blank entry in Programs and Features, because it used to show the size of the Adobe application in the "Size" column. Now it's just blank. Link to screenshot below:
http://img829.imageshack.us/img829/5006/screenshotcaf.jpg
Note the install date. That's when I was able to successfully reinstall it. Now I can't even do that. I should also mention I tried Revo Uninstaller. It deleted one small registry key, but nothing changed.
By the way, is the CS cleaner supposed to ask for a disc in the drive when you run it? It refused to run unless I had one in it, so I used my install dvd. -
Why do I keep getting an error message when trying to use passbook?
Why do I keep getting an error message when trying to use passbook?
Kind of hard to answer without some details such as iPhoto version and OS version. Are you signed into your Facebook account?
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can not update photoshop keep getting this error
Adobe Bridge CS5 4.0.5 Update There was an error downloading this update. Please quit and try again later.
Adobe Extension Manager CS5 5.0 Update There was an error downloading this update. Please quit and try again later.
Photoshop 12.0.4 update for Photoshop CS5 There was an error downloading this update. Please quit and try again later.
Photoshop Camera Raw 6.7 Update There was an error downloading this update. Please quit and try again later.
contacted customer service they could not help me I have previously had Photoshop on two other computers I deactivated it from one computer to put on a new one put. Can not do the updates I need them for camera Raw.
Please HelpWhat operating system are you using?
You can try searching for, downloading the updates yourself and running the installers:
Product updates -
Why do I keep getting, this mp4 "was not copied to your ipod because it cannot be played on this ipod"?
See:
iTunes: Frequently asked questions about viewing and syncing videos
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod -
I have downloaded Adobe Photoshop digitally but when I activated adobe I keep getting this error message Adobe Premiere.exe - NO DISK - There is no disk in the drive. Please insert a disk into drive/device/harddisk/DR1
It sounds like you downloaded the wrong application, namely Adobe Premiere Elements.
If you meant Adobe Photoshop Elements, you're in the wrong forum. This is not the Elements forum.
Here's the link to the forum you want:
https://forums.adobe.com/community/photoshop_elements/content
If you mean Photoshop proper, since you are posting in the Photoshop forum, give version details and your system specs.
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
When installing Adobe Photoshop CS3 on Windows Vista I get this error "Setup has encountered an erro
When installing Adobe Photoshop CS3 on Windows Vista I get this error "Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance. Internal Error 2739" I have used the cleanup script included in Adobe Photoshop CS3 installer, and have removed all traces of Adobe apps including the beta versions and Acrobat 8 pro, and I still get the same error, how can I install this application? is there any way or do I have to reformat and reinstall windows?
Hello everyone,
I was having the same issue:
"Setup Error. Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance. Quit."
If you receive this error also, press Quit and follow these steps:
1. Start
2. Control Panel
3. Administrative tools (in classical view)
4. Event Viewer
5. Application
You will see something like this:
Double-Click for error (emphasized by red color). I have an error like this:
"Error 1327.Invalid Drive: E:\" if you have the same or e.g. Drive F:\ ir whatever letter, you should solve this problem extremely easy - just insert USB-flash into computer (it will launch as E\ or whatever disk) and than run installation again. It will work than.
Setup doesnt start if disk is offline.
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