Why is it so difficult to link accounts? Or log in...

I ended up in a chat session with support yesterday - and there didn't seem to be much choice except to link the outlook account that the desktop version wants with my Skype account.
After the chat, the accounts were linked correctly - and today, the accounts are not linked. I can't reset my password because the emails never arrive with the code. I can't log into anything but the outlook account.
Outlook account - I can log in but my Skype account is not linked anymore.
Skype account - I can't log into the Skype account with my password and now it's locked out.
Sorry - I don't want continue to go circular with the contact support page. I want to log in once and be able to use my Skype account.
Update: I should also mention that I have 3 laptops, a desktop, a mobile device - and I really want to use my Skype account. It doesn't make sense to have a bunch of Outlook accounts linked.
I just looked at what the support rep actually linked. She linked the Outlook account to the Windows Live account.
No wonder why this is so messed up.
this is a nightmare.... can't get anything resolved. We post in the community because the support page just redirects back to the starting point.

I'd ask them over here about Hotmail / outlook.com issues.
http://answers.microsoft.com/en-us/outlook_com
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

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