Why is it still trying to use my credit card after i have redeemed a voucher
Can anyone Help? I have tried to change my billing info to none but it does not hve that the option
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
Similar Messages
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How do you use your iTunes card after you have redeemed it. I have entered my redeem code and my balance is $20.00 but when I go to buy a song it asks me for my credit card details...?!
If you set up an Apple ID already and didn't enter credit card details because you were planning on using gift cards only, you probably set up the account incorrectly. If this is the case, you will have to enter the credit card details even if you want to use only gift cards and download free content only. Yoy will not have to use the card, but you can't use the ID without entering the card details now. You may be able to remove the card as well after the card is verified for use by Apple by editing your account details.
There is a very specific manner in which you have to set up an ID without using a credit card. You can read about it here.
http://support.apple.com/kb/HT2534
See this about changing iTunes account information.
http://support.apple.com/kb/ht1918
If you decide to create a new ID now, you will new another email address as wel, because the email address that you are currently using will already be associated with the ID that you just set up.
I am making certain assumptions here and reading between the lines of your post, so if I am guessing incorrectly, post back with more details. -
still dont wanna use my credit card,always if i want buy something on apple store ,there is a your payment method was declined,dont know why cause my credit card is working...
Find out here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
the money in the credit card i was using to pay for apps got exhausted and i bought some apps on credit without knowing ... ive tried to use another credit card to pay, but still won't accept, nor allow me make maximum use of my apple id .... pls help.
Detail "won't accept".
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Why i cant send itunes gift using my credit card?
Why i cant send itunes gift using my credit card?
What happens when you try to send a gift ? If you are getting an error message then what does it say ?
If you are getting a message to contact iTunes Support when trying to send it then to do so (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption
If it's a different problem ... ? -
Itunes store will not let me use the money on my account. It wants to make me use a credit card. I have already redeemed a card yet it does not see it. What's the problem?
Some Purchase require a Credit Card... For example Gifting and In-App Purchases.
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How do I get iTunes to stop billing my credit card after I deleted my credit card on my account and how do I delete my iTunes account.
You can't delete an iTunes account, all you can do is remove personal info from it and stop using it - any items that you downloaded with the account will remain tied to it.
Have you got any auto-renewing subscriptions : http://support.apple.com/kb/HT4098 ?
And/or any pre-orders : http://support.apple.com/kb/HT5714 ? -
Does anybody knows how can I buy a song from the iTunes card that I successfully redeemed, because when I press purchase song it wants to charge my credit card and I don't want to use the credit card, that's why I purchase a iTunes card...
I found the solution, just go to your acct info and in the part that says visa, master card, etc, just choose none, that's it.
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Hello, I was wondering if anyone can tell me why my credit card keeps saying billing information does not match the bank's records? I know everything is correct and I've talked to my bank. Is there anything I could do or should try? I know this is a problem on Apple's end since my bank is perfectly fine. I would really like to buy new music but also I've had problems lately with Apple and my iPod (it won't sync). Thank you to anyone who can help me.
No, you don't have to pay, and it is email support, you fill out a form,
With my expericence, they send you an email asking questions, you answer it. Next day they send you an email with instructions that do not work and are out of date. (please tell me where I can set none for my paymet options). Then they send you more instructions that don't work. I have just tried the third set of instructions and they did not work. -
I am trying to buy content on my iPad but it keeps trying to debit a maxed out credit card instead of the balance I have on my iTunes account, how can I switch the option to debit the iTunes account instead?
That is what I don't understand. I will maybe take a trip out to apple store to see what they say. Funny thing is it let me buy the iOS app with no problems. When I went to the Mac App Store it wanted credit card info. I have working with Macs for many years and I have never had this happen. I will let you what I find out
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I need help. i bought a itunes card and i reddemed it to pay off my debt. how can i use store credit to pay it off ?
If you mean use the balance of the credit and you don't have enough to buy iTunes media, you will have to purchase and redeem another gift card to make up the difference.
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Adobe trying to charge my credit card after I officially cancelled account on October 6, 2014
Why????
Case number is 0213924271Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
There is also a phone option.
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation -
I have just got a new Mac Book Pro and have tried to use my credit card on two separate sites and had the transactions fail. I know the card is valid and has no "stops" on it but it uses the VeriSign option where you have to enter a password on a site separate from the vendor and it would appear that it is this that is not working.
Can anyone tell me a) why this is happening and b) how to make it better please.
I need to get this sorted otherwise I'll never be able to buy anything on-line ever again!!!Sorry if i made it sound like a complaint it wasn't meant to. The reason I felt it was something to do with the Mac was that I have never had this problem when using the card on my PC and thought it might be to do with the privacy / security settings. As I don't know enough about these things I didn't want to go messing around with any settings in case I did something I shouldn't / didn't want to.
I will try to ask my card company but heavily suspect that they will say it is to do with my computer settings and I'm back to square 1. Not to worry I'll see if there is somewhere else that might be able to help me.
Thank you for your response - albeit a little terse! -
Need to change acct to Canadian from American but it won't let me without using up my balance of $1.27. There is no way to spend exactly this amount. I do not want to use a credit card. I have a Canadian iTunes card that I want to redeem now that I'm living in Canada.
If you can't find anything for exactly that amount then you can try contacting iTunes support and see if they will remove the balance for you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Itunes - How to use a credit card with a remaining gift card balance
In iTunes, I'm running into an issue where I have a gift card that is tied to my account and i have 4$ left on the card. I want to buy a song using my credit card, and I have successfully entered my credit card information into my account, but I don't know of a way to explicitly buy a iTunes song and charge my credit card rather than having it pull from my gift card's remaining balance.
Please let me know if there is explicitly charge your credit card even with a remaining gift card balance. In recent songs that I've bought, iTunes has been automatically defaulting to use my registered gift card rather than the credit card I have on file.I'm having a similar issue: just redeemed a gift card for $25. I can see it in the upper right corner. Yet when I select a song to download, I am (again) asked to sign in and select a credit card to use. I don't want to use a credit card, I want to use the $25 card. This hasn't happened to me before now. If I click the 'redeem gift card' option in the credit card screen, it correctly says that that card has already been redeemed.
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