Why is it telling me my trial has ended?

I recently purchased the Adobe Cloud program for the CS6 Design Suite. I have had it for about a month and it has worked well. However, recently, when I try to get onto the programs, it tells me my trials have ended and that I need to purchase the programs I am trying to use. I have made two payments on the Adobe Cloud program, and should not need to worry about trials ending. How can I fix this to where I can use my programs properly without worrying about it telling me my trial has ended?

CS6 applications in Creative Cloud unexpectedly revert to trial mode
Mylenium

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Applications Telling me my Trial has ended

Hello,
My applications are now telling me that my trial has ended and requires that I enter a key. I am on a one year contract creative cloud customer, and my membership just renewed. This happens when trying to run Photoshop CS6, InDesign, Illustrator. What is up with this?

You can convert trial installations of most CS6 products, so that they're licensed as part of the Creative Cloud membership.
The main reason for the issues above, is that your CS6 software installation is not aware of the Creative Cloud Membership. Associate your membership with the installed software to enjoy the benefits of the Creative Cloud.
Launch the application.
In the application trial screen, click License This Software.
Sign in with your Adobe ID. Make sure to use the same Adobe ID that you used to join Creative Cloud.
In the Congratulations screen, click Finish.
- Nitin

I downloaded my free trial of Premiere yesterday, and today it's telling me my trial has expired. What happened?

I downloaded my free trial of Premiere Pro yesterday, and today it's telling me my trial has expired. What happened?
I had downloaded a trial a few months back, and used it just fine. Obviously, that trial expired.
A few days ago I received an email telling me that due to new updates, they (Adobe) was resetting my trial.
Last night I updated the app, and started a new project. However, today I am unable to open my project, and keep getting a notice from Adobe telling me that my 'trial has expired.'
What gives?? Anyone had this happen to them before and know a way around it?
Thanks!

Thanks John! This did help.
I found out from the Video team at Adobe that the retrial was only valid for one day.
Unfortunately this wasn't communicated in the offer I was given.
Appreciate your help!

I have a paid subscription. Why do I get the message: Your trial has ended. Subscribe now to conve

I have a paid subscription. Why do I get the message: Your trial has ended. Subscribe now to convert an unlimited number of PDF files to Word and Excel format?

Hi EJPACCW,
Try going here - the first 30 days are a free trial period:
You can manage your subscription by visiting Adobe.com and clicking 'Sign in' at the top-right corner. Enter your Adobe ID credentials. After you're logged in, click on 'My Subscriptions and services'. Here you can stop billing for your subscription. Let us know if you have any further questions! Stacy

Why is my CS6 Premium suddenly not working? It says trial has ended

I have purchased CS6 Premium Mac for students and teachers in July 2012 and it was working perfectly fine. But now it says my trial has ended. I tried to fill in my activation code again, but this is not accepted. Please help!

For this kind of question, you'll have to call Adobe Customer Support. It can't be handled by us ordinary users here, sorry.

Photoshop elements 12 will not launch, "trial has ended"

I have put in my 100% new copy of photoshop elements 12 serial number and when i go to log onto it, it says "trial has ended" and "buy now" seeing as how i already bought this i would like to know why i'm getting this, it won't let me launch the program i have already purchased. How does this even happen? i haven't even entered a trial period of any kind anyways... I want answers as i bought this to use it, not have issues.

Did you ever use Help> Sign In to activate it? Both entering a serial number and signing in are required (once signed in you don't ever sign out unless you want to deactivate the software).
The advice here - http://forums.adobe.com/thread/1452533?tstart=0 - should allow the software to restart so that you can activate it.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

Lightroom mobile showing 'Trial has ended' but I'm a paying CC member!

In the Lightroom FAQ I read that as paying Adobe CC member I can have access to Lightroom 5 and Lightroom mobile, but when I log in, I only get a message that my trial has ended. Where and how do I subscribe to these services? Customer Support?? Anyone?

Oxyte* wrote:
I'm right with you. And talking to adobe people themselves isn't getting me anywhere as I keep getting an error message telling me to refresh my browser. (How do I do that anyway? Even restarting my computer and using explorer and firefox doesn't fix the problem.)
Assuming it's a serious question, you refresh any browser by pressing F5, or Ctrl+R; right clicking and selecting refresh/reload, depending on the browser; or clicking the relevant icon on the browser "real estate". Most browsers have a surprisingly helpful Help facility - wouldn't be at all surprised to find the answer in there, too...
What error message are you getting?
Oh, and if your problem is with downloading, it's not the same issue reported by Erik - starting a new thread with full details of the problem is preferable to hijacking someone else's just to complain about Adobe, especially when you don't even say what the problem is.

Own product but it tells me my trial has ended

Adobe has a lot to be desired when it comes down to getting help, it would be nice to have a support number to call with problems. I purchased Adobe Premmiere elements 12, have ser #, followed instrunstons to install and have had nothing but trouble. It keeps telling me that my trial has ended, how come.

Hi Les Horner,
Welcome to adobe forums.
I would request youy to please follows the steps in the link http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Please let us know if this was helpful.
Regards

When I open Photoshop 12, it says my trial has ended, but when I enter my newly purchased code for Photoshop 13 it says it's an invalid serial.

How can I use my serial number for Photoshop 13? I enter it into Photoshop 12 when I'm prompted because my trial has ended, but it says that it is not a valid serial number for Photoshop 13. However, when I go to download Photoshop 13 in my Adobe account, the only option is the Akamai installer, which I installed. There isn't any option to download Photoshop 13.

The serial number for PSE 13 is for PSE 13 and will not work for the earlier version PSE 12.
PSE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
(also see Info for PC vs Mac: https://forums.adobe.com/thread/1658959?sr=inbox&ru=3738552)
You can also directly download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html

I purchased an annual subscription to Acrobat Pro XI and installed two days ago. I cannot open PDFs. I keep getting a dialogue box saying my trial has ended and asking if I want to buy the software. Was using Acrobat Pro 9 previously. It appears even that

I purchased an annual subscription to Acrobat Pro XI and installed on my Mac two days ago. I cannot open PDFs. I keep getting a dialogue box saying my trial has ended and asking if I want to buy the software. Was using Acrobat Pro 9 previously. It appears even that won't open. SOS!

Hi Margot ,
You can click on accept or buy ,which ever option you see on that dialog box.It will prompt you to type in your Adobe Credentials.You can license it by doing the same.
If it still doesn't work ,follow these steps and see how it goes .
Delete all the files from following folders:
[Home]/Library/Application Support/Adobe/SLStore
[Home]/Library/Application Support/Adobe/SLCache
And, delete all files from following folder except cache.db
[Home]/Library/Application Support/Adobe/AdobePCD
Then launch Acrobat and try to activate and check.
Regards
Sukrit Dhingra

How do I open and use this app after I have paid for my subscription? I previously downloaded Primeir Pro CC for the trial and when I try to open the app it says my trial has ended and there is no other option to sign in and use the app?

how do I open and use this app after I have paid for my subscription? I previously downloaded Primeir Pro CC for the trial and when I try to open the app it says my trial has ended and there is no other option to sign in and use the app?

Remove all current Adobe software. Download Adobe Cleaner Follow instructions.

Muse CC won't load after payment, shows Your Trial has ended

I have been using Creative Cloud for about 6 months and as of this morning my Muse CC refuses to load, claiming my Trial has ended.
I can load Ps CC and Dw CC fine.
I did have a problem with the September payment going through but it went through and I still can't load Muse CC
Anyone have any ideas what I can do to use Muse today?
I have even tried creating a new Adobe account but got the same error.
I can't even install a new trial version with a brand new un-used Adobe account.
I need to get some work done and their Billing support is no help, they claim I need to speak to Technical support who are not open on week-ends.

Please contact support team on Live Chat at <http://helpx.adobe.com/contact.html?product=muse&topic=using-my-product-or-service> and click on "I still need help…" and then "Chat now"
Thanks,
Sanjit

Using ps2 for years and today it tells me my 30 day trial has ended? I can't seem to find support or the re activation on line site. What's going on?

Does Adobe have a phone support option? I have been using ps2 for years and today the program tells me that my 30 day trial has ended . . .can any one help with this issue?

The activation servers have been shut down. Go here for a version which does not require activation, just enter the serial number that you will be given:
Download Acrobat 7 and CS2 products

Flash CC shows that my trial has ended after I paid for it.

Hi guys. I used Flash CC for a trial period and then yesterday I paid Adobe (got annual subscription). When I tried to open the Flash CC It still showed that the trial period has ended. I reinstalled the whole programm and still - it showed that the trial has ended.
How can I get it to work?

Hi Svagers,
Try steps mention in given link:- http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html
Let us know if you need further help.
Regards
Sarika

I am trying to install my adobe acrobat XI Pro, but after i go thru the installation process, i get a message saying my free trial has ended, the system will not recognize my new product.

i am trying to install my adobe acrobat XI Pro, but after i go thru the installation process, i get a message saying my free trial has ended, the system will not recognize my new product.

Moved to Acrobat Installation & Update Issues

Why is it telling me my trial has ended?

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