Why is it that I can't receive the email to reset my security questions and answers.. My email information is all accurate but I'm not receiving the email and I've even checked spam and junk folders.. Can someone please help me please???
Why is it that I can't receive the email to reset my security questions and answers.. My email information is all accurate but I'm not receiving the email and I've even checked spam and junk folders.. Can someone please help me
Are you able to receive any mail at all? If not, make sure that all of your information for mail is accurate in settings again. if you still have nothing, go to your email through safari. (example: www.yahoo.com) If you do not see the emails here either, it is a problem with the password reset server not your mail app.
Similar Messages
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I can't receive email to reset my security questions why ?
However I can receive other emails from apple . what can I do ?If you aren't receiving the reset email to your rescue email account (and you've checked the spam folder on that account as well as the inbox, and tried clicking the reset link again) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 -
I recenly changed device from BB Curve 8530 to BB Bold 9900 and ever since then can't accept BBM invitations and Invites sent shows only as "Pending for Authorization" but recipients are not receiving them either. Tried sending PIN messages but I got a red x next to the message and the status says: "Service Blocked" .
When my phone got lost, I was lucky that I just synchronized my device to my BB Desktop. Not only was I able to retrieve my contacts (phonebooks and BBM) but also ALL txt msgs and even call logs
Anway, that happening, I assumed I don't need to re-send all my BBM friends invites since some were able to communicate with me. But for those who have deleted my profile (knowing it got lost) and were still on my contact were the ones affected. I tried deleting them and sent an invite only to find out that: I can't accept BBM invitations and Invites sent shows as "Pending for Authorization" but recipients are not receiving any. (they also have the same pending for authorization notice on their end)
When I tried to send them a PIN message I get a red x next to the message nd get the service blocked message.
Help I do not know what else to do.
** FYI: new contacts added with my new PIN have no prob sending invites and me accepting them all.Hello Lhea,
This issue is most likely Caused by the BlackBerry not being provisioned for BlackBerry Data Services.
Please have a look at the following article that covers "Service Blocked" when sending a PIN message:
http://btsc.webapps.blackberry.com/btsc/KB19244
I hope this helps.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
I have Iphone 5 and mac pro, and i want to transfer pics through idrop. but my iphone not detect the mac pro. How i can turn the idrop on my computer?
The Mac Pro - the desktop computer - does not support Airdrop, if that's what you mean.
Matt -
I can't find an option to add a recovery email for the purpose of resetting my security questions. There is also no option when I am in the "manage my account" area that lets me reset my security questions. How can I reset them?
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
send an email to your rescue email to reset your security questions. i cant find it it is not showen
Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If that option doesn't appear or work, only Apple itself can reset the questions.
(90916) -
Can't remember answers to my security questions and I don't get the option to reset my security questions.. What do I do ?
Apple ID security issues -
Call Apple Care for your country and ask for the Account Security Team. They can assist you with your issue.
http://support.apple.com/kb/HT5699 -
Hi Please can anyone tell me how to reset my security questions?
Hi
Can anyone tell me how to reset my security questions.Click here for information. If you've forgotten the answers to the security questions and can't get them emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(86973) -
You can edit or delete your rescue email address using the Apple ID website. To edit your rescue email address:
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions. (
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
My answer lose. I want reset security questions answerIf you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
I can't get a rescue email to reset my security questions. I clicked the link but there's no massages in my inbox alternate email. Help please :(
You are checking your rescue email account - an alternate/secondary email address is a different setting/address on an iTunes account. If it's not in the spam nor inbox then you could try requesting it again, or contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 -
I had to set up a new email ID, because I no longer had access to my old email address and Adobe was forcing me to change password, but I could not access the verification email. Now I cannot read my books under my new ID, even though I got Adobe support to set up my new ID.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
HT5312 Why haven't I received an email to reset my security questions
Why havent i received an email to reset my security questions?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98034) -
i am trying to redeem my itune prepaid card and the system request the security question's answer which i have forgot. im trying to retrieve it through my yahoo email address which i set earlier but i do not receive any email from apple support. Can i know what should i do to retrieve my security question's answer?
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH -
Need help!!!!!! I’ve forgotten my security questions. My rescue address is not available anymore. So I can’t get the instructions to reset my security questions.
<E-mail Edited by Host>Contact the Apple account security team for your country for help changing your security questions: Apple ID: Contacting Apple for help with Apple ID account security.
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Why i cant find option to send an email to reset your security questions and answers
why i cant find option to send an email to reset your security questions and answers
Because you would have had to setup a rescue email address BEFORE you forgot your answers, too late now. You'll have to contact Apple to fix. Contact numbers here:
http://support.apple.com/kb/HT5699?viewlocale=en_US
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