Why is it that I cannot download creative cloud?

Why is it that I cannot download creative cloud?

We can't know. you have not provided even the most basic information about your system nor what rthe problem actualyl is. just saying that it doesn't work is completely meaningless.
Mylenium

Similar Messages

  • I cannot download creative cloud installer Code: 1

    I cannot download creative cloud installer Code: 1.

    Hi Norman,
    The Error 214 and 81 means the manifest for downloaded files is incorrect.
    For information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.  I believe it is likely your security software or firewall are interfering with the download process this is why you are receiving the current error.
    Hope this helps.
    Regards,
    Sumit Singh

  • I have 2 computers. This is my back up and I cannot download Creative Cloud Apps. My primary machine has all updated CC apps. Can you help?

    I have 2 computers. This is my back up and I cannot download Creative Cloud Apps. My primary machine has all updated CC apps. Can you help?

    Hi Wendy,
    in addition to John's hint you should have a look there to "correct answer" in https://forums.adobe.com/message/5441322#5441322 "Creative Cloud client will not download". There Sumit Singh talks about "I am suspecting the AAM URI handler is not working." and gives stepwise advices.
    And he recommends this link https://creative.adobe.com/products/creative-cloud.
    Hans-Günter

  • I just want to ensure that I can download Creative Cloud to 2 computers?

    I am really worried re download of Creative Cloud-I can do it to two computers? I downloaded Photoshop to my beautiful large mac but would love to do work elsewhere on my laptop.
    help?

    Hi jacquih,
    Welcome to the Community!
    You can certainly download and install the Cloud apps on upto 2 computers, go ahead and download Creative cloud desktop app via https://creative.adobe.com/products/creative-cloud and install the products on your laptop.
    Thanks!
    Ankit

  • I cannot download creative cloud app

    Hello.
    i cannot install creative cloud app in my mac.

    does you computer meet specs?  System requirements | Creative Cloud
    if so, use a different browser or explain the problem.

  • Why i cannot download creative cloud

    my creative cloud got some problem then i deleted it, i wanna download again but its got problem to download.can anyone help me?

    Sssai I would recommend reviewing the installation logs for the software title and update you are attempting to apply.  You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html.  You are welcome to post any specific errors you discover to this discussion.

  • Cannot download Creative Cloud due to Adobe Bridge error

    My Windows based computer will not allow me to download any of the CS6 products available through the Creative Cloud subscription. The error I continue to receive is that Adobe Bridge is open. I've since used the Adobe Cleanup Tool to delete my previous CS5 Master Collecter. I've also deleted the Bridge task in the task manager. I'm still getting the same error. I'm sure someone has an easy fix to this. Any and all help will be greatly appreciated.

    Thanks John for your reply. After I made this post yesterday, I went back and gave it another try and everything worked out fine. I do believe it was a combination of using the Adobe cleaning tool, task manager AND rebooting several times that finally got my programs downloaded. And by the way, I running Windows 7.

  • I just downloaded creative cloud and when I try to log in it says that I have been logged out, why is it doing that?

    I just downloaded creative cloud and when I try to log in it says that I have been logged out, why is it doing that?

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    -and 'looping' https://forums.adobe.com/thread/1504792
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • After i have downloaded creative cloud desktop it tells me that it's impossible installing it,why?

    After i have downloaded creative cloud desktop it tells me that it's impossible installing it,why?Help please

    Hi alessia muscas,
    Please try the direct download: http://prodesigntools.com/adobe-cc-direct-download-links.html.
    Kindly follow the very important instructions before download.
    Regards,
    Romit Sinha

  • I bought music on my ipod touch. Why is it that I cannot put that music on my other ipod(s)?

    Hello,
    I bought music on my iPod touch. Why is it that I cannot put that music on my other Ipod(s)?
    I downloaded my IPodTouch to my computer with no problems. I tried to drag the music I bought on my IpodTouch to other playlists on my computer and it did not let me. It refuses to let me even try to drag it to my computer music Library. It shows on my IPodTouch, but like I said, it will not let me drag it to my other Ipod(s) or even to my Music Library on my computer. Please help me.

    Aurthorise / Deaurthorise About
    http://support.apple.com/kb/HT1420
    Apple ID FAQ
    http://support.apple.com/kb/HE37

  • I began downloading and installing an update to Creative Cloud and got an error message.  Now I cannot access Creative Cloud at all.  Please advise.

    I just tried to download and install an update to Creative Cloud and got an error message that the operation was unable to be completed.  Now I cannot access Creative Cloud at all.  Please advise.

    Run the cleaner tool and reinstall everything from scratch.
    http://www.adobe.com/support/contact/cscleanertool.html
    Mylenium

  • Getting an error message that says: "Error starting Creative Cloud"  "cookies dir: cannot make folder / cookies: Permission denied (error 13)"

    getting an error message that says: "Error starting Creative Cloud"  "cookies dir: cannot make folder / cookies: Permission denied (error 13)"

    Please refer the thread: Installing Creative Cloud Desktop but I got Error 13 an issue permission on my MacBookPro, why?.
    Regards,
    Romit Sinha

  • I cannot install Creative Cloud or download new CC applications. What is the fix?

    I cannot install Creative Cloud or download new CC applications. What is the fix?

    I am on Windows 7 - 64bit.
    I can not download the new Creative Cloud App from online in the Download Center.
    When I try to by clicking on download, it opens the old Adobe Application Manager and Creative Cloud is not there to chose to install.
    I was able to install most of my CC applications through the Adobe Application Manager.
    I am unable to get Acrobat installed though. The Adobe Application Manager will download Acrobat Pro XI and extract it, but it has a little yellow ! sign that says Installation Failed.
    If we can get the new Creative Cloud app installed, maybe I can get Acrobat Pro XI installed afterwards.
    When I click the yellow error sign it gives me a web page with the following message:
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example,  ERROR:
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 5 error(s)
    ----------- Payload: Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9} -----------
    ERROR: Third party payload installer vcredist_x86.exe failed with exit code: 1612
    ERROR: Failed to install Microsoft Visual C++ 2010 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Jeff\AppData\Local\Temp\{3DE38BDA-D215-4978-8277-673E111901C8}\Acrobat_11_0_0_C CM_MUI\Adobe CS7\payloads\Microsoft VC 2010 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2010 Redistributable Package (x86) from Microsoft website - www.microsoft.com
    ----------- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} -----------
    ERROR: Error 1310.Error writing to file: C:\ProgramData\Adobe\Adobe PDF\Distiller\Example Files\RUNFILEX.PS.   Verify that you have access to that directory.
    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
    MSI Error message: Error 1310.Error writing to file: C:\ProgramData\Adobe\Adobe PDF\Distiller\Example Files\RUNFILEX.PS.   Verify that you have access to that directory.
    ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603

  • Hi I am just now downloading Creative Clouds :-) as an upgrade from an old Creative Suite 5.5. Before that I hade a Creative suite 3 etc. Is it necessary that I keep all these old programs etc on my computer to make Creative Clouds work or is it better th

    Hi I am just now downloading Creative Clouds :-) as an upgrade from an old Creative Suite 5.5. Before that I hade a Creative suite 3 etc. Is it necessary that I keep all these old programs etc on my computer to make Creative Clouds work or is it better that I uninstall them? Kind regards, AnnaReet

    It is not necessary to retain the older installations.  YOu might want to consider if you will have any need for them in terms of working with older files, but other than that you can probably uninstall them without missing them.

  • Why is it that whenever I download a song from Itunes that a small grey round button appears next to the song (apparently this is the download progress button), but when I press on it to resume, the song disappears. This wasn't happening before.

    Why is it that whenever I download a song from itunes that a small grey button appears next to the song (apparently this is the download progress) but whenever I hit it to resume, the song disappears. I am getting annoyed with having to copy the songs manually onto my phone. Thanks for anyones help. Cheers

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

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