Why is it that when i go to restore my ipod it says im not connected to the internet when i am. so if anyone could help it would be very much appreciated
this is the lattest ipod touch and its 32 gb
well when i click restore it says itunes cannot contact the ipod update server because im not connected to the internet but as ive said bbefore i already am connected but when i click on it it also comes up with a little box and its called (Dial- up Connection) and it wont connect
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When i try to update my mac it says im not connected to the internet when i am.!?
I cant update my MacBook pro because it says im not connected to the internet when i try to update.
However i am connected.Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
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Select "/var/log/install.log" from the file list. Post the messages from the last installation attempt, starting from the time when you launched the Installer or Software Update.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
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why does it say im not connected to the internet when i plug my i phone in but i am connected to the internet. what do i do?
no into my labtop i have internet but for some reason when i plug my iphone into it it saids update servers could not connect to the internet please check to make sure u have internet and i do.
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MBP: iTunes says im not connected to the internet when I am.
Hi,
I have had this problem for quite some time now and its starting to irritate me.
I am trying to update my my iTunes version from 10.2.2 to 10.3.1 but it tells me that I am not connected to the internet when I clearly am. Everything worked perfectly (uTorrent, Firefox, Safari, MSN) even the iTunes store and the app store.
Issue:
* Open iTunes
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* MBP says 'Software update cannot check for updates because of a network problem'
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> I have no firewalls on and no anti-virus programs installed at all, everything on the Macbook Pro 15" is standard.
> I have tried un-installing and re-installing.
Any help would be greatly appreciated.
Regards,
m6trandownload the standalone installer from here: http://www.apple.com/itunes/download/
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How to update my iphone when it says im not connected to the internet when i am?
I know how to update my iphone but it says that im not connected to the internet, when i actually am?!
Does anybody know how to solve this problem?Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
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HT203128 keeps saying im not connected to the internet when i am
I downloaded the apple itunes store and I was on it once now when I go to it and try to log in it keeps saying i am not connected to the internet when I am connected to the internet I deleted the program and reinstalled it does the same thing even if I turn off windows defender
Hey DebraChase1234,
Thanks for using the Apple Support Communities. It sounds like you are experiencing issues connecting to the iTunes Store on Windows. The following resource provides some great troubleshooting steps for this symptom, and they may resolve your issue:
Can't connect to the iTunes Store - Apple Support
http://support.apple.com/en-us/HT201400
If your issue persists, you can also find advanced troubleshooting steps in this article:
iTunes: Advanced iTunes Store troubleshooting - Apple Support
http://support.apple.com/en-us/TS3297
Thanks,
Matt M. -
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I have windows vista home premium and all other iTunes worked on my laptop, I downloaded iTunes 10 and now the iTunes will not connect to the Internet. I use Mozilla firefox on my laptop and for some reason it keeps saying the connection timed out and I'm not connected to the Internet when I am. Why isn't iTunes recognizing my web configuration?
It probably has to do with your security and/or browser configuration.
When my laptop crashed last year and I had to get a new one, I dealt with the same thing. First, go to your control panel and select the security section. See if your firewalls are up or not. If they are, turn them off. If you have any software to speed up your browser, that can affect the connection as well. Go into that software and disble/turn it off. If this doesn't work, contact customer support. They have a few other tricks they had me try that worked, but I can't remember them now. -
It downloaded fine, but when I attempt to install it won't verify, saying that I am not connected to the internet when I know that I am! Tried on several wifi connections while plugged into power source. Any advice is appreciated!
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
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• Launch Settings app
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6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
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http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
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http://thehowto.wikidot.com/wifi-connect-ipad
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http://www.pcmag.com/article2/0,2817,2372811,00.asp
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How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
why does it say itunes can not contact the ipod update server because you are not connected to the internet when i am connected to the internet? i need to update my ipod i even changed the LAN settings and it stilll doesnt work
Have you seen this article?
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
B-rock -
Hi,
I have been encountering this issue and I have run out of ideas as to what would be causing this error. On numerous apple devices for our business I will receive an error 3014 when updating a device via iTunes, and this is after the software update downloads. When attempting to update the device over wifi it states that the device is not connected to the internet, when I ensured that the device has active internet connectivity.
Our business uses a Juniper firewall, which I thought might have been the initial cause of the issue, however I have ensured that ports 80 and 443 have full traffic flow and nothing blocking it, and I've also exempted all *.apple.com websites that I could find listed online.
I have also tried deleting the host files on the computer I am using to circumvent the issue.
If anyone could shed some light on what I can do to resolve this, that would be appreciated.Hi evanVIT,
Welcome to the Apple Support Communities!
I understand that issues like the one you are experiencing can be very frustrating. For this situation however, for update errors in the range of 3000-3020, I would recommend the troubleshooting steps located in the attached article. Please use the steps and information as a reference.
Error 3194, Error 17, or "This device isn't eligible for the requested build"
Cheers,
Joe -
Hi I'm trying to update the software version 6.1.2 but it is not letting me saying I'm not connected to the Internet when I am any answers to why this is happening?
See if either of these work. Restart and try again or reboot and try again.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
i use firefox as my internet browser. when i go to itunes to download music it says i am not connected to the internet when actualy i am. what am i doing wrong?
Firefox is a web browser not a homepage.
It sounds like you you have the old www.google.com/firefox/ start page that used to be the default homepage in Firefox before Firefox 4.0 sometime. It is not being maintained by Google anymore so either ignore the message or while in Firefox go to Tools->Options->General->Homepage section and change your homepage. -
I am trying to update my ipad mini to both the new 7.0.4 & everytime I get past the agree screen to the verify it tells me I am not connected to the internet when I clearly am. What am I doing wrong?
Hello, sjoneszzzy.
Thank you for visiting Apple Support Communities.
Here are the steps that I would recommend going through when receiving this error.
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
Cheers,
Jason H. -
Re: what causes an error "not connected to the internet" when I try and e-mail photos
I'm having the same problem with my PhotosmartC3180. When I try to e-mail photos I get a "not connected to the internet" message despite having a web page open at the same time. I run the Print & Scan Doctor and it says everything is running perfectly. Conversely, I cannot see how to save a photo at e-mail quality and I don't want to cut and paste huge pictures that will slow down the receiver's e-mail. Thanks in advance, Wayne
Hello WayneSchlapkohl,
Welcome to the HP Support Forums!
I understand that you are looking to Email a scanned photo, but do not want the file to be to large. Are you using HP software when you get the error "not connected to the internet" ? If so, What is the Operating System installed, Windows, including version, e.g. Windows 7 or Mac, including version, e.g. 10.8?
Lowering the DPI or resolution will help keep the file size down, if you have an option for that in the software.
Also, what is the Email client are you using, MSN, Gmail, etc?
Cheers,
JERENDS
I work on behalf of HP
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