Why is it when i try to download an app for my iphone 4s it says can not connect to itunes store?
why is it when i try to download an app for my iphone 4s it keeps saying can not connect to itunes store?
Unless there is an emerging issue with this, give this article a try:
http://support.apple.com/kb/TS1368
And you can always contact support through the express lane:
http://www.apple.com/support/itunes/contact
Similar Messages
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When I try to install an App I get the message... can not connect to itunes???
I have been trying to install APPS today and have been unable to... up to now it has been fine... but today... I get the message that "cannot connect to iTunes. I do not know why and how can I fix it?
I am guessing there is an issue with the store right now considering so many people are having the same problem on different platforms. I can't access it with my iPod Touch 4th Gen, yet my wifi is working and I can access the internet using other apps, but when I go to update a couple of apps from the iPod, I get the same error message after I try to sign in to the store.
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How do I fix this on my phone so I can access the app store and the new passbook app?
Did you try reinstalling the app and contacting the developer (there should be a contact link on the app's description page in the store) ? If you don't get a reply from the developer then you could try
'report a problem' link from the purchase history on your computer's iTunes instead of on your iPad : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
i have a problem when i try to update or install apps in my ipad, and a message come up says "can not connect to Itunes Store", anyone know why? please advise. however i had update all my detail of payment method.
Settings > General > Reset > Reset Network Settings.
Power cycle the router.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved. -
I am in costa rica, but i make me a new apple id of U.S.A. but when i want to download an application it appears a message that says imposible to connect to itunes store, and i have wi- fi, what can i do? PLEASE HELP
Thank you, but i read this article and a lot of more articles and i cant fix the problem, but i see in a diagnostic of itunes that i have a problem that says mistake in the safe vincule to itunes store, but i dont know if is that the problem that affect the ipod or if is another problem, what can i do? i need HELP
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My iphone4s can not update the apps while it could download the apps. It shows that the update can not access to itune store. I don't know how to deal with it...
Many people (including me) are having the same problem at present. There are other threads in the message board with the same complaint.
There is nothing you can do about it except wait for Apple to fix the problem. -
I bought my son a 1st generation Ipod touch off of Ebay. We set it back to factory settings and downloaded the newest version of itunes. Whenever he tries to download any apps it says "can not connect to itunes" I have checked the wifi connection and that is working (he can get on safari) and we have the newest version of windows. He was so excited to finally get his first Ipod and now cant do anything with it...please help
Try here:
Can't connect to the iTunes Store
What iOS is on the iPod (Setings>General>About>VERSION)? -
I cant download any app from appstore my pad notifying me can not connect to itunes whats happening
my pad notifying me can not connect to itunes store while am trying to sign in or am trying to download any app today only iam experienced please try to solve my problem
Based on the numerous posts regarding iTunes and the App Store, there appears to be an issue at Apple's end. Although Apple has not provided any indication on the cloud status page.
Do not change your settings. -
Why does my phone say can not connect to itunes store
how come when i try to get an app or anything else for that matter my phone says that it can not connect to the itunes store.
Go to settings and ensure a wi-fi connection. If you are connected go to settings>general>date&time>turn automatic time off and ajust the time to one year ahead. Go back to the app store and check connection. If it works, GREAT go back to settings, general and turn auto time back on in date&time.:)
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I am in Costa Rica, but i make me a new id of apple of U.S.A. for have more applications, but when i try to download an app it appears a message that says imposible to connect to itunes store, what can i do?
Thank you, but i read this article and a lot of more articles and i cant fix the problem, but i see in a diagnostic of itunes that i have a problem that says mistake in the safe vincule to itunes store, but i dont know if is that the problem that affect the ipod or if is another problem, what can i do? i need HELP
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why is it when i try to download a purchased song i get a error saying a problem with the artwork then will not download.
Hello okley
If you are having an issue with your purchased music, check out the following article to report the issue.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
i got an iPad and all my app's, music, and movies are on it, but when i try to download some apps to mi iPhone, they doesn't appear on the purchased tab, how could i move them back to itunes so i can access thru iCloud? i have an 2nd generetion ipad and an iphone 5, thanks for you answers!
(I think the daughter got he better end of the deal!) I believe if you change the password and user id one of the devices it will stop that from occurring. But I'm not the one to tell you how to do it; someone like "Illaass" (Illaass seems to know how to correct / fix almost anything!) will know how if you don't. Just look for the "cat" icon.
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After a trip to Brazil, the App Store apparently thinks my iPad 2 is still there. When I try to download an app, I get a message that I can't get that app from the Brazilian store and have to switch to the U.S. store. The general settings are correct. I apparently need to switch locations manually, specifically for the App Store. Help?
Open the App Store app, go to the Featured pane, swipe to the bottom, tap your Apple ID and sign out. Tap again and sign back in. The App Store will automatically change to the store from which your account is authorized to make purchases.
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When i try to download an app, i get a message that says my applied has been disabled
when i try to download an app, i get a message that says my applied has been disabled, what can i do, i already reset my password??
Use this link to reset your Password (after answering some security questions)
https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot?language=N Z-EN&app_id=93&s=523-523 -
When trying to download apps recieve message stating can not connect to itunes store..why?
When trying to download an app, I get the "can not connect to itunes store" in spite of being signed in. What is blocking this?
You will need to contact iTunes Support, which you can do so via this link and ask them why the message is appearing (we are fellow users on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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