Why is it when I try to make a purchase on my iPad it says the purchasee cannot bemade and I dont know what to do
Can you please help me? I dont know how to fix it.
You may need to contact iTunes support for this: http://www.apple.com/support/itunes/contact/
Similar Messages
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when i try to make an itunes account it i cant find "none" by payemnt method and i dont have a credit card. any way to get around that?
Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If created the account (e.g. you're not in the process of creating it and are stuck on the payment screen) and you are being prompted to review it then you could see if this post by mountaingoatgirl lets you reviewit without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will need to create a new account, and follow the instructions on that HT2534 page when creating it. If you want to use the same email address then you will need to replace it on that account first e.g. by logging into it via the Store > View Account menu option on your computer's iTunes or via http://appleid.apple.com
Creating an account with 'none' via a computer's iTunes : https://discussions.apple.com/message/24321860 -
While running Firefox, I got a prompt saying their was an update. I did that, but then got another message saying that it was recommended I update firefox to 4.0. I downloaded it, but never received a prompt to drag the image into my applications folder. I also never saw an image of firefox 4.0 on my desktop. Firefox 4.0 was in my downloads folder but got the above warning message when I clicked on it. I tried downloading it again, but the same thing happened. Now what? It appears that Firefox is still running, although I haven't yet tried to go to another website.
Try:
*http://thexlab.com/faqs/resetlaunchservices.html
* http://guides.macrumors.com/Repairing_Permissions -
Can anyone help me with problem i have
you might get more responses if this is posted in the using iPad forums, instead of the spreadsheet/wordprocessor/ presentation forums.
https://discussions.apple.com/community/ipad/using_ipad
Jason -
I'm getting the message, "Your Apple ID has been disabled," when I try to make a purchase. I reset my password as directed (several times) and updated it in my account, but I'm still getting the same message. What do I do?
You need to contact support:
http://www.apple.com/support/itunes/ww/
Enter country and select bottom contact support link on the left on the next page that loads.
AC -
Why when i try to make a purchase, keep getting a table that says ''your purchase can not be complete?''
Gramma56 wrote:
... How do I fix this problem?
Contact iTunes Support as requested...
http://www.apple.com/support/itunes/contact.html -
I keep getting the message to contact iTunes support when I try to make a purchase, and I can't log in to see my purchase history. I also think that when I get this error message, my account is still getting billed. How do I fix this problem?
Gramma56 wrote:
... How do I fix this problem?
Contact iTunes Support as requested...
http://www.apple.com/support/itunes/contact.html -
ive changed my security questions but when I try to make a purchase it still asks me to enter my old questions.. Why is that ?
The new questions show on your account on http://appleid.apple.com ? If they do then try logging out and back into your account on your phone (assuming that is where you are trying to purchase from) and see if the new questions then show on it.
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i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?
If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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When I try to make a purchase or downlowd from iCloud I get the message that my Apple ID is disabled, how can I fix this?
Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
If that doesn't fix it then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
When I try to make a purchase at the App Store or iBook store or at iTunes an error message tells me my account is not valid for the UK store. I've no idea how I got connected there and I'd like help getting back to Canada where I live. Any suggestions?
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you are located.
8. Tap "Done". -
My itunes account information is correct. However, when I try to make a purchase using my ipod touch, the old account name shows up. How do I correct this?
Launch iTunes on your computer.
From the menu bar click Store / View My Account
Click the Edit button next to: Edit Payment Information
You can edit your billing information there. -
Two days ago I changed my apple id. Itunes recognizes my new apple id when I access itunes via the computer. when I try to make a purchase or update my apps on my iphone, it asks to give the password to the old apple id. How do i change it on my iphone?
Apps and music are forever tied to the Apple ID under which they were purchased. If you don't want to continue to get that message, delete the apps and purchase them again with your new Apple ID.
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When I try to make my purchase from my iCloud upgrade this is purchases cannot be completed at this time try back later
Contact itunes support.
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I can connect to the itunes store through the itunes store app, but when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
I've turned my iPad off, then on again, I've logged out of iTunes, and logged back in, I've updated my credit card information, but nothing seems to be working. Is this a problem within the app?toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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