Why is it when i want to restore my phone it doesn't want to work?
when i always wanted to restore my phone it downloads all the way, but then a pop up comes up saying that it is an error and i have to check my internet connection, what is it?
contact iTunes by:
https://expresslane.apple.com/Issues.action
Similar Messages
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when restoring my iphone i get an error code of 1015 , why is this and how do i restore my phone as now its stuck in recovery mode ?
Errors related to downgrading iOS
The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state. -
When I go to restore my phone; is there any way to pick what you want back on your phone or do you have to get everything backed up?
Thank you. I was afraid of that. I backed up from iCloud. I looked at the iTunes one - it had four different ones on there; was hoping I could see because my grandson's phone was redone last year (his mom messed it up then) and didn't know anything was backed up to iTunes. He lost a lot of stuff that time. I'm just trying to get his phone back to par after someone changed his passcode on him as a joke and forgot what they changed it to a few days ago. They should change it so one could go in and pick what they want or don't want. Thank you again for your time. I do appreciate it.
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I delted an app by mistake. when i tried to restore my phone from icloud I need an older backup. How long are they kept?? I'd like to get this app and it's contents back.
thanksApple states that it keeps your last 3 iCloud backups, which would only go back a few days if you back up daily. Also, apps are not stored in the backup, only your app data is. The backup simply notes which apps were on your phone when it was backed up, then downloads them from the App store when you restore the backup. If the app is no longer available in the App store, it will not be restored to the phone when you restore the backup.
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I have an iphone 4s and i keep getting an error message when ever i try to activate i have already restored the phone and it still will not work. any help would be greatly appreciated
Activation issues are almost always the result of a device that has been hacked or jailbroken. If that is the case, no support can be provided here.
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i think itunes has removed my iphone software. because now not showing home screen. when i tried to restore my phone there generated an error no is 1015. please help me how can i recover my iphone again?
From the article which you posted your question from:
Errors related to downgrading iOS
The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state. -
I was attempting to do the newest IOS 7 update and halfway through the reboot my phone froze. I attempted to restart the reboot by shutting the phone off but when it came back on it showed a USB cord with an arrow pointing to the itunes symbol. When I plugged the phone in it stated that my phone was in recovery mode and needed to by restored. When I attempted to restore the phone it "extracted data" for approximately 30 min and then stated the phone could not be found. I tried this 4 separate times and took the phone to the local Verizon store who tried the same thing with the same results. What do I do?
Try this support document. It may take a number of tries http://support.apple.com/kb/HT1808
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I am trying to restore a phone that the screen does not work on, therefore I can't input my password. How can I bypass this and upload it to itunes?
You could follow the instructions in the support document that you linked from. There is a section regarding the passcode and the inability to use it or enter it. However, you may encounter more issues since you cannot use the screen.
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Why is showing an error of 3194 when i try to restored my phone
why is showing an error of 3194 when i try to restored my iphone
http://support.apple.com/kb/TS3694#error3194
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
when i try to restore my iphone 4s it say unable to complete restore error 29 now i cant use my phone at all
Hello, gordy69.
Thank you for visiting Apple Support Communities.
I see you came from the most relevant article in regard to not being able to restore your iOS device. I would take a look at the section I highlighted below. Make sure to try the steps outlined in that section.
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694
Cheers,
Jason H. -
can some one help me with this ? i tried to do hard reset no luck, when i try to restore the iphone it says unknown error 21
Yeah i getting the same error on my iphone3gs. Ive tried eveything i think if you find something out PLEASE let me know. Im going to send mine in though bc i cant take going with out a phone anymore. GOOD LUCK!!!!!
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HT1414 when I try to restore my phone it comes up with can not restore error 2001
When I try To restore my Iphone 4S it keeps saying cannot be restored because of error 2001
Check this document for error codes http://support.apple.com/kb/ts1275
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TS3694 when i try to restore my phone i get a error 21 message , how can i ressolve this ???
my iphone 4 will not restore when i try to do it i get a error 21 message , what do i try next
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020. -
My iPhone 4 screen stopped working. The phone is still on but the screen is not working at all, it is juts black. I was told restoring my phone might solve this problem so i plugged it into iTunes. When I click on the restore iPhone button a message popped up saying I needed to turn off 'find my iPhone' in phone settings for the restore to be go ahead. Problem is I cant access my phone!
I went onto my cloud account to see if i could do it from here but it doesn't seem to be doing anything. Any ideas?From your iCloud account, you can go to Find My Phone and remove the iPhone from your devices list which will release it, or you could do a remote erase of the iPhone from iCloud.
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Okay, so when I got my Iphone I went to go put music on it from my desktop. I finally got all of the music I wanted off of the desktop on to my Iphone. Then when I went to download a song that I had just bought from Itunes a little pop up came on the screen asking to erase my music that I had on my phone currently to download this one song. Well I had to so I could download the song onto my phone. So, after I had got the song downloaded I went back over to my desktop to redownload all of the other songs onto my phone. My question is, How are you supposed to download songs off of one computer with out erasing all of the other songs on your phone? I would really like to know because I want to download more songs onto my phone from my dad's desktop and I don't want to go through the hassle of having to redownload those of the songs all over again and risk losing all of the songs I will possibly have on my phone later.
katenater wrote:
Thank you now how do I get the songs on to the flash drive?
Insert the flash drive into the other computer, and open it so it looks like a window. Highlight the songs you want in his iTunes, and drag them into that window.
That will cause them to copy onto the flash drive, and will not affect his library.
If you normally run iTunes in full-screen mode, make it smaller so that you can do the drag.
Then insert the flash drive into your computer. Find your Automatically Add to iTunes folder (it is inside the iTunes media folder) and drag the songs into it.
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