Why is ITunes 11 not recognizing mobile devices?
I recently performed a normal software update which consisted of the ITunes 11, the current version of ITunes. Everything appears to be working properly, with the exception of managing mobile devices. When plugged in, no prompts, windows, displays, or notifications of any kind appear as in previous versions of ITunes for mobile devices such as IPhone or IPad.
I went up into the drop down bar, and was able to find a tab labeled, "devices". When you scroll to the options under devices, everything was grayed out and I was unable to synch, back up, etc anyting plugged in.
How am I able to remedy this issue? Any suggestions encouraged. Thanks for your time.
Trouble Ticket Thread with same issues: https://discussions.apple.com/message/20581468#20581468
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Itunes does not recognized my device what will i do
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Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
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For how to restore:
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See
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Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
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What is everything?
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http://www.apple.com/support/ipad/assistant/itunes/
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http://support.apple.com/kb/TS1591 -
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It sounds like your device may be stuck in Recovery Mode. Take a look at the article below for how to restore your device.
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Ipod touch not being recognized by itunes (but is registering as an external drive by the computer itself) have updated and reinstalled itunes, stopped/started apple mobile device and removed any mobile programs associated with my non apple cellphone. This seems to have started happening after the last Itunes update I did as I was able to put music on my ipod touch a month or so ago. Is there some way to go back to an older version of itunes? I really have no idea what else to do since I followed every step on the trouble shooting page for windows 8.
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tt2 -
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Try:
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or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
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What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
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B-rock -
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See Here > http://support.apple.com/kb/TS1567
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