Why is itunes charging for purchases i havent made

Purchases not made but being charged

If you just created an account and put a credit card on it then you might just be seeing small temporary store holding charges which should disappear within a few days - if there is more than one then did you take a couple of attempts to fill them in ?
Store holding charges : http://support.apple.com/kb/HT3702
If they don't disappear after a few days (and it might not happen over the weekend) then contact iTunes support (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • Charged for calls i havent made??

    Anyone else having this problem?? The last three monthly bills i have had, i have got phone calls on there i havent made?? Mainly to Time line but also local numbers, b.t have blamed this on sky saying they do a check that i am still connected to internet and sky t.v, when i phoned and spoke to sky they told me yes they do checks with all sky customers but they do not get charged to b.t it is included in the sky package, sky say it must be a crossed line, b.t say no someone must be making the phone calls- i tryed to explain to them that  i am out at work when these calls are made and at one point i was in Eygpt for two weeks the house was locked up-the calls were still being made?!

    Disconnect your Sky boxes from the landline to be on the safe side (their automatic calls to Sky to report PPV use each month are to Freephone numbers but you never know).

  • HT3702 Itunes charged for free app download (Update).

    Itunes charged for free app download (Update). No clue why this happened. Can anyone tell me what could be the problem?

    If you mean the temporary store holding charge, as described on the page that you posted from, then that is only temporary, it should disappear off your account within a few days or so.
    That 'charge' is made each time that you change your card details to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account.
    If you mean a 'proper' charge, and it appears on your purchase history and on your credit card, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I want to download free apps for iphone 4s but when downloading it is asking for payment info. the application are free but why it is asking for purchase details...please help me...

    I want to download free apps for iphone 4s but when downloading it is asking for payment info. the application are free but why it is asking for purchase details...please help me...

    In iTunes, click "Store", sign in with your Apple I.D. After singing in, click "Store" again, select "View my Account", re-enter your password and your account info will be displayed.
    Click "Edit" in front of "payment information" and select "None"

  • Why did Itunes charge over $320 in unauthorizes to my account?  Secure connection posted in upper right hand corner.  You guys are full of it!

    Why did Itunes charge over $320 in unauthorizes to my account?  Secure connection posted in upper right hand corner.  You guys are full of it!  No thanks to APPLE corp,  Thanks American Express!!! 

    Hi
    I am sorry to see you are having problems
    I suggest you contact the forum mods they may  be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
    They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
    They are a UK based BT specialist team who have a good record at getting problems solved
    This is a customer to customer self help forum the only BT presence here are the forum moderators
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • Why have iTunes charged my account when I've got a £20 voucher on my account and the. Had to arrange a call back what was 2 days ago they called me back tonight then said the department was closed this is a wrong I want my money back!

    Why have iTunes charged my account when I've got a £20 voucher on my account and the. Had to arrange a call back what was 2 days ago they called me back tonight then the automated voice said the department was closed this is a wrong I want my money back! Or I'm gonna sell my iPad my kids iPods and iPhones mine and my wife's iPhones and the mac this is a **** take

    We are fellow users here on these forums, you are not talking to iTunes Support nor Apple.
    Were you buying content for yourself or gifting to another account ? If you were gifting content or an amount then that can only be done via credit card). If you weren't then you will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT204088 I am being charged for purchases I have NOT purchased

    I am being charged for purchases I have not purchased . I go to candy crush and it will pop up and I select no but I am still being charged

    Contact iTunes customer support. http://www.apple.com/support/itunes/contact/

  • Why was I charged for premium when I canceled before my free trial was up.

    Why was I charged for premium when I canceled before my free trial was up. It shows I have the free version in my prayers file yet I was charged almost 13 dollars. I do NOT want premium and I shouldn't have been charged for it

    Hello & welcome to the Community!
    You say you've been charged almost 13 dollars right?
    It seems like you are subscribed to Spotify through the in-app payments.
    Your subscription is being handled by Apple.
    You'll need to cancel directly from the App Store in order to stop getting charged monthly.
    Just follow these steps to cancel your subscription:
    Launch the Settings app on your iPhone or iPad.
    Tap on iTunes & App Store.
    Tap on your Apple ID at the top.
    Choose View Apple ID from the popup menu.
    Enter your password when prompted and tap on OK.
    Tap on Manage under Subscriptions .
    Tap on the Spotify subscription.
    Turn the Auto-Renewal option to Off.
    Hope this helps! ♫

  • Why does Apple charge for Apps that are FREE? That's my concern.

    Why does Apple charge for Apps that are FREE? That's my concern.

    Free means Free....
    As both Johnathan and Demo have indicated, if it says Free there is no charge associated with it. If you upgrade to a "Pro" version, or if you do in-app purchases, then it is no longer free....but when you initially install the app, you do not pay anything if it says "Free".
    And "Yeah? I'll show you" does not help us to understand what you are talking about. If you want help, then provide specifics and we will help you to figure out your misunderstanding.
    Cheers,
    GB

  • Why is iTunes asking for security questions?

    Why is iTunes asking for security questions?

    Hello Loopdog,
    Thanks for using Apple Support Communities.
    Apple uses security questions to provide you with a secondary method to identify yourself online or when contacting Apple Support.
    For more information on this, take a look at this article:
    Apple ID: Security and your Apple ID
    http://support.apple.com/kb/ht4232
    Best of luck,
    Mario

  • Can I use visa , MasterCard or Amex gift card in iTunes Store for purchase . Ian from India. Thank you

    Can i use visa , master card or Amex gift cards in Apple itunes store for purchase in India .

    Prepaid cards (AmEx, Visa, MasterCard) will tend not to be accepted. A lot of proper debit cards also don't appear to be accepted in India : Re: can i download from itunes using debit card in india ? .

  • HT1918 Can i use debit card in itunes store for purchase in india

    Can i use debit card in itunes store for purchase in india

    Debit cards are no longer accepted in the iTunes Store, it seems. The current valid payment methods are listed here:
    http://support.apple.com/kb/HT5552
    You can try contacting the iTunes Store and asking if there is any way to use your card, but they probably will tell you that it's not possible.
    http://www.apple.com/emea/support/itunes/contact.html
    Using a debit card in any online service where it stores your card is a bad idea in any case since if someone gains access to your account in the service, they can quickly drain your bank account. Credit cards limit your liability, as do prepaid iTunes cards.
    Regards.

  • After update iTunes to 10.5 there is no access in iTunes Store for purchases.

    Notebook (Windows 7? 64-bit)  after update iTunes to 10.5 there is no access in iTunes Store for purchases. The Internet is OK. Radio stations is OK. On iPhone4 iTunes store is OK. All recommendations about support iTunes has fulfilled, without success. At attempt to cause help iTunes in 60 seconds the message is produced - "your computer isn't connected to the Internet..." But on the computer the Internet is connected. It can a defect of Apple and it is necessary to wait 10.5.1.???

    Hi igorfromchelyabinsk,
    look here ...
    I hope it helps.

  • Why am I charged for "single of the week" songs ?

    Why am I charged for "single of the week" songs ? they r suppose to be free right?

    servus wrote:
    Why am I charged for calling cell phone lines when I call landlines?
    Hello and welcome to the Skype Community.
    According to our database the calls you made are to cellphones in Poland. If the numbers called are landlines please advise.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • TS1702 I received a notice that says please contact iTunes support for purchasing.

    I received a notice that says please contact iTunes support for purchasing.

    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

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