Why is iTunes crashing on one of the powerbook accounts?
My powerbook has three accounts. On one of these accounts, everytime iTunes is launched, it crashes immediately. I get the rainbow ball and it stays on blocking iTunes. I think this problem started off with a gapless analysis that was launched and froze iTunes. Since then, iTunes on that account (and not on the others) freezes with the rainbow ball. Any suggestions for a remedy? Thanks
Powerbook G4 Mac OS X (10.4.7)
If iTunes only freezes on one account, it looks like a corrupted preferences file.
Go to that user account and delete 'com.apple.iTunes.plist' in ./Users/Username/Library/Preferences.
Run iTunes and answer 'No' to all questions. The last question will ask you to take you to the library.
Hope this helps.
M
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Why does itunes crash upon opening after the software update?
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I answered the same question in a similar post. It's all to do with the wireless sync.
I used the following method to stop iTunes from constantly restarting -
Open task manager
Select the 'Processes' tab.
Look for 'iTunesHelper.exe'
Select 'iTunesHelper.exe' then click on 'end process'
Hope this helps. -
Hi and thank you for your interest,
recently all of the Microsoft applications refuse to start on one of the local accounts an a late 2013 MackBook Pro. Every time you try to start Word, Excel or any other Office app you get a non-specific message "...quit unexpectedly...". A following log is available, but before I post it I would just like to say that I have tried:
*using it on other local account and it works
*fixing permissions
*cleaning user specific library (all the application support, preferences, saved states, etc.)
*uninstalling office and manually removing all 'leftovers' [root library and user libraries]
*booting in safe mode
*reinstalling Office
Still no luck, that's the log:
Any help would be very welcome, thank you.
Process: Microsoft Word [967]
Path: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: 14.0.0 (14.0.0)
Build Info: Unknown-100825~0
Code Type: X86 (Native)
Parent Process: launchd [123]
User ID: 502
Date/Time: 2013-10-09 13:52:10.069 +0100
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report: 25598 sec
Crashes Since Last Report: 13
Per-App Crashes Since Last Report: 11
Anonymous UUID: 6B31F1AB-4004-9D15-8D77-A46DFE8DF8DB
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
/Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftCSI.framewo rk/Versions/14/MicrosoftCSI
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x965eca6a __pthread_kill + 10
1 libsystem_c.dylib 0x9368bb2f pthread_kill + 101
2 libsystem_c.dylib 0x936c2631 abort + 168
3 libc++abi.dylib 0x93cbf7e0 abort_message + 151
4 libc++abi.dylib 0x93cbd249 default_terminate() + 34
5 libc++abi.dylib 0x93cbd289 safe_handler_caller(void (*)()) + 13
6 libc++abi.dylib 0x93cbd2f1 std::terminate() + 23
7 libc++abi.dylib 0x93cbe3e6 __cxa_throw + 110
8 com.microsoft.csi_framework 0x06503075 Csi::BeginFinishCsiClientLib() + 524537
9 com.microsoft.csi_framework 0x06504dc2 Csi::BeginFinishCsiClientLib() + 532038
10 dyld 0x8fefccda ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 230
11 dyld 0x8fefcfde ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
12 dyld 0x8fef9268 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 356
13 dyld 0x8fef91cc ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 200
14 dyld 0x8fef91cc ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 200
15 dyld 0x8fef90ba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
16 dyld 0x8feeae05 dyld::initializeMainExecutable() + 211
17 dyld 0x8feeeadb dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3050
18 dyld 0x8feea376 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 704
19 dyld 0x8feea077 _dyld_start + 71
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x965ed9ae kevent + 10
1 libdispatch.dylib 0x9389dc71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x9389d7a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x965ed0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9368d0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9368ce79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x93674daa start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x965ed0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9368d0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9368ce79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x93674daa start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xbff15634 ecx: 0xbff155ac edx: 0x965eca6a
edi: 0xac5b3a28 esi: 0x00000006 ebp: 0xbff155c8 esp: 0xbff155ac
ss: 0x00000023 efl: 0x00000206 eip: 0x965eca6a cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xac5b8054
Logical CPU: 0
Binary Images:
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0x96662000 - 0x966bdff7 com.apple.AppleVAFramework (5.0.19 - 5.0.19) <3C43A555-0A22-3D7C-A3FB-CFADDDA43E9B> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x966be000 - 0x966c1fff com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x966cd000 - 0x966cdfff com.apple.Carbon (154 - 155) <17F1B675-E054-3D2C-900B-C9CE69F1FC31> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x966ce000 - 0x96743ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <BEE998BC-E4A5-3BA0-A6B5-31A1DFA1522C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x96744000 - 0x96752ff7 libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib
0x96753000 - 0x96763ff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x96764000 - 0x9676efff com.apple.DisplayServicesFW (2.7.2 - 357) <5042CDAE-5580-3204-B675-745DA083E7AA> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x9676f000 - 0x96798fff libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
0x96799000 - 0x967dbffb com.apple.RemoteViewServices (2.0 - 80.6) <AE962502-4539-3893-A2EB-9D384652AEAC> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x967dc000 - 0x967e2fff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x967e3000 - 0x9684afe7 libvDSP.dylib (380.10) <A9BB03FC-F70B-388F-8917-F8CE69F2164A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x9684b000 - 0x96b0bff3 com.apple.security (7.0 - 55179.13) <000FD8E9-D070-326A-B386-51314360FD5C> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x96b0c000 - 0x96b0dffd libunc.dylib (25) <58599CBF-E262-3CEA-AFE1-35560E0177DC> /usr/lib/system/libunc.dylib
0x96b0e000 - 0x96b44ffb com.apple.DebugSymbols (98 - 98) <9A9ADA0A-E487-3C8F-9998-286EE04C235A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x96b45000 - 0x96b53fff libxar.1.dylib (105) <343E4A3B-1D04-34A3-94C2-8C7C9A8F736B> /usr/lib/libxar.1.dylib
0x96c65000 - 0x96c65fff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x96c66000 - 0x96cc0ffb com.apple.AE (645.6 - 645.6) <44556FF7-A869-399A-AEBB-F4E9263D9152> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x96cc1000 - 0x96ef1fff com.apple.QuartzComposer (5.1 - 287.1) <6C0C66F9-BC18-3216-88CC-BAE86937448B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x96ef2000 - 0x96f37ff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x96f38000 - 0x96f3fffb libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
0x96f40000 - 0x96f4afff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0x96f4b000 - 0x96f4effc libCoreVMClient.dylib (32.5) <CA150AC5-F98C-3F96-8B11-715B75A89C80> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x96f4f000 - 0x971bcffb com.apple.imageKit (2.2 - 673) <CDB2AC11-6D60-34A7-83F9-F6E7DA25F97B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x971bd000 - 0x971c7fff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <B855E8B4-2EE3-3BFF-8547-98A0F084F9AF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x971c8000 - 0x97d84ff3 com.apple.AppKit (6.8 - 1187.40) <94E92235-7AD9-37EF-9B7C-B79074762370> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x97d85000 - 0x97f0eff7 com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x97f0f000 - 0x97f18ffe com.apple.aps.framework (3.0 - 3.0) <26A02202-9CCA-37A5-AD26-234F55D51471> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x97f19000 - 0x981c7ffb com.apple.MediaToolbox (1.0 - 926.106) <37A0FC0E-9BC6-3B6B-9F06-489813758F67> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x981c8000 - 0x982d3ff7 libJP2.dylib (851) <0D40428F-B7BE-307B-BEDB-256A7FED9804> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x982d4000 - 0x982f1fff libxpc.dylib (140.43) <C628073D-51A0-3541-A665-1121520508C6> /usr/lib/system/libxpc.dylib
0x982f2000 - 0x983e6ff3 com.apple.QuickLookUIFramework (4.0 - 555.5) <5A62C87F-5F74-380B-8B86-8CE3D8788603> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x983e7000 - 0x983f4ff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x983f5000 - 0x9841aff7 com.apple.CoreVideo (1.8 - 99.4) <A26DE896-32E0-3D5E-BA89-02AD23FA96B3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9841b000 - 0x9843ffff com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x98490000 - 0x98491fff libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib
0x98492000 - 0x98939ffb com.apple.CoreAUC (6.22.03 - 6.22.03) <054DADA8-A077-3BF0-8BEA-C568E7360E75> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x9893a000 - 0x98a47057 libobjc.A.dylib (532.2) <FA455371-7395-3D58-A89B-D1520612D1BC> /usr/lib/libobjc.A.dylib
0x98b00000 - 0x98b0bfff libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
0x98b39000 - 0x98bd6ff7 com.apple.PDFKit (2.8.5 - 2.8.5) <F5D6A1C9-3EC1-312C-839F-6C13708B2CF2> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x98bd7000 - 0x98c08fff com.apple.DictionaryServices (1.2 - 184.4) <A31BB2CE-6965-3610-8B11-EA26EC6D7EEA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x98c09000 - 0x98c6ffff com.apple.print.framework.PrintCore (8.3 - 387.2) <0F7665F5-33F0-3661-9BE2-7DD2890E304B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x98c70000 - 0x9906cfeb com.apple.VideoToolbox (1.0 - 926.106) <C1A411F0-7B7E-3669-83E5-FAEF2BAA8949> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x9906d000 - 0x990dcffb com.apple.Heimdal (3.0 - 2.0) <C007CED7-DDC9-3BA1-8077-294FAE9C78D5> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x990dd000 - 0x9911fff7 libcups.2.dylib (327.7) <6FAC537D-7EC3-3E82-B6E8-F87DE07546B5> /usr/lib/libcups.2.dylib
0x99120000 - 0x99120fff com.apple.Accelerate (1.8 - Accelerate 1.8) <D4F5AB2C-0727-39FD-8EE9-E4DD3D78EB2E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x99121000 - 0x9912dffe libkxld.dylib (2050.48.12) <44C8E278-D8CA-3CF4-B3F4-0299654EB341> /usr/lib/system/libkxld.dylib
0x9912e000 - 0x9916dff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x9916e000 - 0x99175ffe com.apple.agl (3.2.1 - AGL-3.2.1) <F13F8669-5FC5-386C-9100-523D2BBF23CE> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x99176000 - 0x99177fff libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib
0x99216000 - 0x99217ffd com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x992ef000 - 0x992f3ffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x992f4000 - 0x9933eff7 com.apple.framework.CoreWLAN (3.4 - 340.18) <A874C0A7-9CE0-3434-A38D-7EE61AD35DD7> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x9933f000 - 0x99341fff com.apple.securityhi (4.0 - 55002) <F95F4BF5-2290-3CC4-A37A-4852F0AE6FAE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x99342000 - 0x99367ff7 com.apple.quartzfilters (1.8.0 - 1.7.0) <F6A88D89-AB4A-3217-9D65-C2C259B5F09B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x99368000 - 0x99426ff3 com.apple.ColorSync (4.8.0 - 4.8.0) <EFEDCB37-4F20-3CEC-A185-5D2976E11BAC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x99427000 - 0x9959fff5 com.apple.QuartzCore (1.8 - 304.3) <F2EFC117-CDC6-3252-A4A8-880965764385> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x995a0000 - 0x99983fff com.apple.HIToolbox (2.0 - 626.1) <ECC3F04F-C4B7-35BF-B10E-183B749DAB92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x99cfd000 - 0x99d4bffb libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x99d4c000 - 0x99d83ffa com.apple.LDAPFramework (2.4.28 - 194.5) <F05946C0-D3BE-379A-A00E-D2BA6B4EE48D> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x99dc7000 - 0x99debfff libJPEG.dylib (851) <2425AE18-C181-3371-922F-4A09C1AC71CD> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x99dec000 - 0x99dedfff libdnsinfo.dylib (453.19) <3B523729-84A8-3D0B-B58C-3FC185060E67> /usr/lib/system/libdnsinfo.dylib
0x99dee000 - 0x99eecff7 libFontParser.dylib (84.6) <7D3EB3CC-527E-3A74-816A-59CAFD2260A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x99eed000 - 0x99f84ff7 com.apple.ink.framework (10.8.2 - 150) <A9C3B735-7D5F-3D7D-AA70-2CC852D09CDE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x99f85000 - 0x99f9bfff com.apple.CFOpenDirectory (10.8 - 151.10) <CDA91E5D-6F99-3001-BD31-82585FCF5CA2> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x99f9c000 - 0x99fb1fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x99fb2000 - 0x9a05cfff com.apple.LaunchServices (539.9 - 539.9) <C0E0CFFF-3714-3467-87DA-4A6F0AF1953B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x9a08d000 - 0x9a392ff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <4DB4B0C9-1377-3062-BE0E-CD3326ACDAF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9a393000 - 0x9a48bff9 libsqlite3.dylib (138.1) <AD7C5914-35F0-37A3-9238-A29D2E26C755> /usr/lib/libsqlite3.dylib
0x9a48c000 - 0x9a48efff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x9a48f000 - 0x9a4baff9 com.apple.framework.Apple80211 (8.5 - 850.252) <74845A5A-3660-3B50-BDB3-334275E0B461> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 887
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=255.1M resident=95.8M(38%) swapped_out_or_unallocated=159.3M(62%)
Writable regions: Total=54.7M written=1268K(2%) resident=2096K(4%) swapped_out=0K(0%) unallocated=52.7M(96%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 43.3M
MALLOC guard page 48K
Memory tag=35 3868K
Stack 65.5M
VM_ALLOCATE 940K
__DATA 13.2M
__DATA/__OBJC 400K
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 39.6M
__OBJC 2868K
__OBJC/__DATA 120K
__PAGEZERO 4K
__TEXT 215.5M
__UNICODE 544K
mapped file 44.9M
shared memory 12K
=========== =======
TOTAL 431.1M
Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.4 GHz, 8 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f2 12718, 3 service, 21 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SD256E, 251 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0263, 0x1d182000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 8I may have a solution:
I was able to boot from my LaCie FireWire 800 hard drive backup. This was my daily backup so the data was only a few hours old. That told me I did not have on motherboard issue – thank you very much who's ever out there looking over my shoulder.
I then removed both internal drives and was able to power cycle the SSD drive via my PowerBook G4 from February 2005 thank you very much PowerBook G4.
After booting several times from the FireWire drive (to test that the external drives which used to be the internal drives were actually visible and they were), I then reinstalled the 2 internal drives but not before totally reformatting the SSD drive. For at least the third time in the last five years my daily and weekly backups along with the program superduper have saved my buttinsky...
At this time some 100 Gb of my 326 on my SSD is copied over. I realize I am not out of the woods yet because after fully copying all the data I have to be able to boot from that SSD drive in the main compartment.
And I really think this was nothing more than me deleting invisible files on the main hard drive thinking that this was just some maintenance task that I could do and instead I totally corrupted the SSD.
I will post this now and I'm probably 2 to 4 hours away from having everything copied over and then seeing if it actually boots and works. I'll post back then or if it's too late here in Belgium then tomorrow.
What I've realized is that it's great to have backups and also great to have an eight-year-old PowerBook G4 but I'm definitely going to need a fully backed up recent Mac in case this would ever happen again. It's an expensive route to go but better than recovering from another heart attack well another one I guess I had one today I'm not sure. -
Why is iTunes crashing when I click on the phone icon when my phone is plugged in???
Does your question involve iPhoto in some way?
-
Why does iTunes crashing on iPhone after launch?
Why does iTunes crashing on iPhone after launch?
Hey
First, try force closing the Music app, which you can find out how to do here:
iOS: Force an app to close
http://support.apple.com/kb/HT5137
And if it still doesn't work when you try to re-open it, I would then reset the device:
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
via: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Welcome to Apple Support Communities!
Cheers,
Delgadoh -
We own 5 Apple devices but for some reason I cannot get iTunes to recognize one of the iPads. The other 4 show up just fine and we can sync and do all the stuff we are supposed to do, but this one device is never recognized. I've tried updating the software, reinstalling iTunes, using different ports on the laptop, different cables...just about everything. I have NEVER been able to connect this one device, but all the others are fine. I'm at my wits end. Is there someone out there who can help a relative novice figure out what's going on? Thanks so much!
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
Cheers, Tom -
ITunes crashing when connecting to the store on Windows 8.1
Hello,
I had iTunes crashing when connecting to the iTunes Store with an Apple ID. I tried unsucessfully all the solutions posted on the many threads of people having the same issue. So I decided to reinstall Windows. A clean Windows 8.1 install from the Microsoft DVD. And guess what, it is still crashing! How can this even be possible?
The problem:
- iTunes crashes when connecting to the store with an Apple ID. It connects, briefly freezes, then crashes.
- I can access the store without an Apple ID without crashes. But it crashes as soon as I connect with an Apple ID.
The system:
- A clean, fully updated, Windows 8.1 Pro w/ WMC install from the Microsoft DVD.
- Applications I installed, along with iTunes: Adobe Reader, Google Chrome, Skype, Office 2013. Nothing else. No crapware. No nothing. These are fairly common applications that shouldn't conflict with iTunes.
- Antivirus is the built-in Windows Defender.
- Firewall is the built-in Windows Firewall.
- Intel HD Graphics 3000 on an Acer V3-571-6486
- I have not moved Apple's folder from Romaing and Local AppData of the old systems... So it's a clean iTunes profile.
- I can sucessfully sign-in to the iTunes Store with this account on another computer
- I have tried with multiple accounts on this computer, all crashing
There are tons of threads about this. I tried all the solutions posted, including:
- Adding "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to the PATH environment variable
- Copying QTMovieWin.dll from "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to "C:\Program Files (x86)\iTunes"
- Moving QTMovieWin.dll from "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to "C:\Program Files (x86)\iTunes"
- Updating the graphics card to the latest available driver from Intel's website (9.17.10.3517, 2014-10-04)
- Downgrade the graphics driver (9.17.10.3347, 2014-01-29)
- Use the graphic's driver from Acer's website.
- Use Microsoft's Basic VGA Driver
- Disable the Graphic's Adapter entirely
- Have tried to monitor the process with ProcMon, looking for a hint like a missing file or registry entry, but have not found anything helpful.
These solutions seem to have worked for almost everyone, but not me. The crash details in the Windows Application log are useless. Faulty module name is 'unknown'.
I am out of solutions. Is there anything left to do? Can anyone out Apple debug the dump file or something? Is there any way to contact Apple about this issue?
Many thanks.Hey zoyashahab,
Ok, so it sounds like there are two issues here we want to address, the first being the iTunes Store connection issue and the second being iTunes not recognizing your iOS devices.
First, I'd start with troubleshooting the recognition by following the steps in here:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If after getting that running again, you still can't connect to the iTunes Store, then I'd go through the troubleshooting steps in here:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Welcome to Apple Support Communities!
Best,
Delgadoh -
Since I upgraded to itunes 11.1.1 (windows XP) when I try and sync podcasts Itunes crashes. What is the solution ?
Hi jsi3918,
Thanks for visiting Apple Support Communities.
If iTunes is quitting unexpectedly, see this article for troubleshooting steps that can help:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Regards,
Jeremy -
Why does itunes give an error saying " The Iphone cannot be synced. An unknown error occured (-50)". Everytime I try to sync my phone? I have another Iphone that syncs with the same itunes account and it's working fine.
What operating system do you have on your computer?
-
can anyone explain me, why my iTunes 11 does not have the MiniPlayer ?!!!!
which OS are you running?
iTunes11 has limited options if you are running Snow Leopard or earlier. -
Why my itunes can't link to the itunes store? my internet is functional.
why my itunes can't link to the itunes store? my internet is functional.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
just bought a new laptop but dont know how to transfer my itunes libary from one to the other i have signed in my my new laptop but still no music help please !!!!!!
Signing into the iTunes account has never made content magically appear... it still amazes me that people think this will actually work.
Type "move itunes library" into the search bar or your favorite search engine. You'll find multiple results for how to move the iTunes library. -
One of the skype account has a problem
one of the skype account has a problem when the telemarketer agent makes over 75 calls on line, he gets an error message saying that he needs a subscirption. The account name is transfer2231.
We want to know why is this happening and what can be done.
Please e-mail me at [email protected] for the solutions. ThanksHi Oscar,
Please keep in mind that fair usage policy applies to some of the subscriptions: https://support.skype.com/en/faq/FA10364/What-is-the-fair-usage-policy-for-unlimited-subscriptions
According to fair usage policy you cannot call over 50 destinations per day: http://www.skype.com/intl/en-us/legal/terms/fair_usage/
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance! -
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I actually have the opposite of this problem. haha.
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Christine Helen wrote:
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