Why is iTunes crashing when I click on the phone icon when my phone is plugged in???

Does your question involve iPhoto in some way?

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Why my iTunes crashes when I try to watch my videos and I can't reopen it after doing so.

Why my iTines crashes when I try to wtch videos and I can't reopen it after doing so?

Is it giving you an "iTunes has stopped working" message when you play the videos?
If so, let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Why is itunes crashing when i try to sync my iphone 3g

it was working fine until today. this is what i'm getting from diagnostics:
Microsoft Windows Vista Professional Service Pack 1 (Build 6001)
LENOVO 7763B6U
iTunes 8.0.2.20
QuickTime 7.5.5
FairPlay 1.1.11
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.2.7
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 401BC22EBEB75219
Current user is not an administrator.
The current local date and time is 2009-01-18 23:10:43.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {95E45E32-89AF-499C-9927-1FB284B289DB}
Description: Intel(R) Wireless WiFi Link 4965AG
IP Address: 192.168.2.11
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1
DHCP Enabled: Yes
DHCP Server: 192.168.2.1
Lease Obtained: Sun Jan 18 22:00:45 2009
Lease Expires: Wed Jan 21 22:00:45 2009
DNS Servers: 192.168.2.1
192.168.2.1
Adapter Name: {95587D65-9408-4144-8A7F-1FCE5FEE1701}
Description: Intel(R) 82566MM Gigabit Network Connection
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2009-01-18 23:07:52.
** iPod/iPhone Connectivity Tests **
iPodService 8.0.2.20 is currently running.
iTunesHelper 8.0.2.20 is currently running.
Apple Mobile Device service 2.12.33.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
RICOH OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Connected Device Information:
XXXX iPhone, running firmware version 2.2
Serial Number: XXXXX
** iPhone/iPod Touch Sync Tests **
One or more sync tests failed.
That's all it says and I can't find out anywhere what to do. Does anyone have any advice? Thanks

My iTunes keeps crashing when I try to sync my iPhone as well as when I try downloading the newest iPhone upgrade 2.2.1. I just tried to restore my iPhone and once again iTunes crashed (at around 224MB into the download of the upgrade).
I've restarted my iPhone.
Restarted my iMac.
Re-installing iTunes.
Tried installing iTunes 8.0.1 (instead of 8.0.2).
Created a new user to check if that was the problem.
All with no success.
Any help would be much appreciated.

Why is ITunes crashing when I try to sync photos from computer to Ipad? I am using latest IOS 7.0.2 and latest ITunes 11.1.1. Running Mac Pro with 10.6.8

I Tunes crashes when I try to sync photos (via USB cable provided with Ipad) from computer to Ipad. It worked fine before I downloaded the newest ITunes update. I tried downloading the update again but it still crashed.

My iTunes keeps crashing when I try to sync my iPhone as well as when I try downloading the newest iPhone upgrade 2.2.1. I just tried to restore my iPhone and once again iTunes crashed (at around 224MB into the download of the upgrade).
I've restarted my iPhone.
Restarted my iMac.
Re-installing iTunes.
Tried installing iTunes 8.0.1 (instead of 8.0.2).
Created a new user to check if that was the problem.
All with no success.
Any help would be much appreciated.

Why is itunes crashing when syncing iPad in Windows 7?

When syncing my iPad via iTunes using Windows 7 Professions (SP1)... iTunes crashes repeatedly. This just started. Any suggestions greatly appreciated.

I deinstalled-reinstalled. Problem persists. I get the error message: "iTunes has stopped working. Windows will close program & notify me if solution available". I checked Microsoft's support site but didn't find anything. I'll check again. Thx for the help.

I finally know why my iTunes crash when open!

SInce last month, my iTunes crash everytime when open.
I asked the question at: https://discussions.apple.com/thread/6021712
Later, I found that turn off wifi make iTunes work fine.
Finally, today i know the true reason, because I use a global proxy by .pac file (for across the great wall)
If connect apple.com default with proxy cause iTunes crash.
If you have a similar problem, please refer to this.

Hello loosekiwi,
Thank you for contacting Apple Support Communities.
You can use the following article to troubleshoot unexpected quitting in iTunes for Windows.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Regards,
Jeff D.

Why does itunes crashe when accessing gracenotes

Itunes has recently started crashing everytime I get CD track names via gracenotes. Is there a fix?

This is on windows xp I had a problem where everytime i imported a audio cd on to itunes and all the songs have been transfered on to itunes, once i edject the cd itune freezes and the only way i could use it was to restart my pc. This happened everytime, i uninstalled itunes and reinstalled several times but same problem exists, i gave my pc a virus scan, cleaned registry, spyware scan, internet clean scan. I removed adobe player and shockwave but problem still exist. untill i stumbled on MMJB file (music match juke box), everytime i restarted my computer this box appeared on the shut down seqence to end now, so when i uninstalled this file from the add and remove programmes hey presto problem solved.

Why does iTunes crash when launching WWDC11 videos?

It does not matter which video I try to view, it just crashes. At the moment, I am downloading the latest version of iT which may or may not help.
This is not the first time this has happened, so any help will be appreciated.
Thanks.

I just finished installing iT 10 and now I see that it has created two WWDC 11 Collections, for some reason.
Bottom line : I can now view my videos.
Thanks.

ITunes crashes when syncing an iPad

My iTunes crashes when an iPad is plugged in and I press the 'iPad' button in the top right corner.
Here is the crash message:
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    iTunes.exe
Application Version:    11.0.0.163
Application Timestamp:    50b71fed
Fault Module Name:    iTunes.dll
Fault Module Version:    11.0.0.163
Fault Module Timestamp:    50b71fdd
Exception Code:    c0000005
Exception Offset:    009cb417
OS Version:    6.1.7601.2.1.0.256.1
Locale ID:    1033
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

Have the exact same problem, although for an iphone instead of an ipad. Same crash log and everything. My phone is now in recovery mode and I can't update it because itunes keeps crashing. Quite an annoying way to lose all your personal information.

Why would FCP crash when i click within the effect window?

Why would FCP crash when I click within the effect window?

I have an old system, but have not had this problem before.
It is a MAC G5 tower...
FCP 5.1.4
MAC OS X version 10.4.``
Quicktime 7.6.4

TS1538 I have updated both my Itune and Ipad mini , however, when I click on the device icon (beside itune store), it disappear. Why does this happen?

I have updated both my Itune and Ipad mini , however, when I click on the device icon (beside itune store), it disappear. Why does this happen?

I'm not sure why this would happen. But I think I did see another post a week or two ago about this. Have you tried rebooting your computer and resetting your iPad.
To reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

Why can I not open pictures when I click on the host icon on my desktop? It just sits there, and can not open from top menu bar as well, only via itunes

why can I not open pictures when I click on the host icon on my desktop? It just sits there, and can not open from top menu bar as well, only via itunes

Does your question involve iPhoto in some way?

ITunes crashes when I connect my iPod to the PC when iTunes is running....

I have written about this problem before, but there have not been any successful solutions as of this date. I will explain my situation a little further and maybe someone can help.
Most of the time, when I connect my iPod to my pc while iTunes is running, the instance the iPod shows up on the library site, and whenever I move the cursor, iTunes crashes, so I have to close iTunes right away and try to disconnect my iPod. Most of the time, a message comes up that says info is being transferred to the ipod and that I shouldn't disconnet it at that time, but I usually go ahead because I know it isn't transferring at that time, since itunes has crashed.
Sometimes, after I have clicked on the first message to go ahead and disconnect my ipod, another messages comes up that says something to the effect of, "You can't disconnect because it is being used by another server at this time." So I click "OK" and then iTunes stays on for a few moments which gives me time to transfer a song or two, but then itunes crashes as soon as it finished transferring or before it finishes.
As anyone can imagine, this has really become a hugh problem. Having an iPod and not being able to use iTunes makes it very unhandy. I'm not able to add any new music or any of the playlists which i have been working on. Does anyone have a solution, or any suggestions as to what may be going on? It would be deeply appreciated.
I plan to restore my iPod in a day or two if I don't get a solution to this, but I don't have all of the music, videos, etc. that I have on the iPod since I removed much of it from iTunes to help the computer run faster. I had over 2000 items in the library, so it was pulling the pc down and it was taking forever to use the computer.
I am unable to use any of the software to transfer everything from my iPod to the iTunes library because of the problem with iTunes crashing when I connect the iPod, so this isn't a solution at this time.
Someone, please help!
HP Windows XP Using DSL for internet access

I suspect a hardware problem. But do the following to rule out a software problem:
- Reset. Nothing will be lost.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore the iPod from backup via iTunes
- Resore the iPid to factoery defaults/new iPod.
In the latter part of you post, I thin you ar sayng that you do not have a syning computer and the music is not on the computer. If so, do the following so you will not lose anthing (or very little) when you restore.
- Transfer iTunes purchases to the computer:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- Transfer other music by using a third-party program like one of those discussed here:
Best iPod to PC
- Connect the iPod to the computer and right click on the iPod under Devices in iTunes and select Backup. This will make a backup so you can restore to the backup

ITunes crashes when I plug in 80GB iPod classic

My 80GB iPod classic had been working flawlessly with my MacBook Pro until yesterday afternoon, when I plugged it in to sync and iTunes crashed with this error:
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000014
I have tried uninstalling and reinstalling iTunes, deleting my iTunes library file, and using another computer to restore my iPod to the factory settings all with the same result. I can sync my Nano to this computer still, and I can sync my Classic to other computers. This particular computer/iPod combo has gone wonky on me. I've wracked my brain trying to come up with any system changes prior to the sudden failure and I can't think of any.
This is a work machine and I have FileVault turned on per company policy. I can't take the machine to a Genius Bar since it's not mine, and while IT looks the other way on the matter of personal music on the work machine, I can't ask them for support since it's not a business necessity. Any ideas on how to solve? Am I out of luck on getting a replacement iPod since it syncs with other machines?

RevDoddy,
If iTunes is crashing, why don't you send a crash log to those lazy Apple engineers.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log" If there's already a file there, it most likely has multiple crash logs in it (new crash logs are just appended to the end of the file). So, delete this file. This will make sure you're not sending extra information I don't need. These crash logs are text files, so you can open them in notepad or whatever to see what information you're sending.
So, get the machine setup to collect crash logs, do the thing that makes iTunes crash. You need to send that file to our buddy Roy. Make sure that you include:
(1) the drwtsn32.log file.
(2) the link to this thread.
(3) a one line description of your problem, i.e. "iTunes crashes on launch".
(4) the username that you're using here in the discussion boards.
(5) the link to this thread.
(6) tell him Toonz sent ya.
Roy is getting a little swamped with messages and needs to make sure he gets all the information. And if he doesn't get all this information, the message is just going to get dropped on the floor.

ITunes crashes when I play certain songs

After having upgraded to the latest firmware (OS 4.3.1) iTunes crashes when I try to play and sync some of my songs in my album that previously played and synced fine. The songs are encoded as .m4a at 256kbit, 44.1 kHz and are playing fine in for example Windows Media Player...
So why suddenly not in iTunes? And what can I do about this?

Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Why is iTunes crashing when I click on the phone icon when my phone is plugged in???

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