Why is itunes keeping me from updating my apps and charging me a dollar more for an app that I gifted?
I had about $1.03 in a debit card that I had forgotten about and used a dollar to gift an app to someone. That was a week ago, now I checked itunes to update my apps and it won't let me because my card has been declined and that it's invalid. It says that I owe a dollar for the app that was already bought (the dollar is gone from my account, I've checked) and downloaded. Now I can't remove my card or update any of my apps.
If you have a card on your account then it has to be valid, it will be checked when you try to download items (if the card doesn't have money on it then it will fail the validation). How have you tried to remove the card, are you logging into the account separate to trying to download the updates, does that not give you the 'none' option : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support ?
(Creating a new account won't help with downloading updates to your existing apps, you would have to delete them and rebuy them with a new account.)
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Errors 2015 and1125 continue to keep me from updating my website. 2015 error happens
Errors 2015 and1125 continue to keep me from updating my website. 2015 error happens and update can be resummed but error 1125 can not be resummed and thus website can not be updated. This has been a continuing problem for me for months now. I am willing to upload my site to an Adobe expert to look at.
Thank you for sending your file.
The most likely cause I see for the invalid bitmap errors is an idiosyncracy/bug related to the background image fill on your master page in combination with the stroke, the fact one corner of your master page is rounded, the fill image file format is .gif, and perhaps other factors.
Given your specific design, I believe you can go to your master page and delete the Page Fill image and set the Fill Color to None without changing the appearance of your site (since the Browser Fill will show through the page). Click on the trash can icon in the Fill panel to delete the fill image and then set the Color to None.
So, why was this page fill so problematic?
During preview/export/upload/publish Muse goes to great lengths to produce output that provides a high level of fidelity across all popular browsers on desktops and devices. In this case the problem browsers are IE7 and IE8. IE prior to IE9 doesn't not support rounded corners via CSS, so Muse has to achieve rounded corners by other means. Cutting to the punchline, in this particular case the net result was separate PNG images resampled large enough for each of the individual pages of your site. That alone is bad, but then consider that some of your pages are fairly tall and that means the export process was creating some very large PNG flies.
With the release of Muse 8 we'll be dropping compatibilty with IE7. IE7 has very very low and declining marketshare and the cost of attempting to account for all the special cases associated with IE7 when developing new features or enhancing exisitng ones is simply too high.
For IE8 compatibility we'll explore a better approach to the specific case you encountered. Perhaps on IE8 we'll opt to simply not have the corner appear as rounded.
Very sorry for the inconvenience caused by the 2015 errors. After making this change to your file, if you continue to encounter them, please let us know. Thanks. -
Why does Calendar keep reverting from full screen each time I exit the app?
I'm using a 2014 Macbook Air. It's running Yosemite.
Why does Calendar keep reverting from full screen each time I exit the app?
On my older Macbook at work, calendar stays full screen whether I exit the app or restart the computer (similar to Mail - which is staying in full screen on both computers).
Please help me adjust settings so I don't have to keep putting Calendar into full screen.
Thanks!HI Thanks so much! It fixed porblem (for the moment) by reinstalling PS6 and NOT installing the 13.03 update which, although said it was performance related, probaly had that trial messge embeded in it. So just DON"T install update 13.03 till adobe gets it's sea legs and stops puking up this message over and over. aloha, U
Curt Y wrote:
Did you update recently? There is a bug in that causing your problelm. See this thread. http://forums.adobe.com/thread/1114727?tstart=0 -
How do I block this msg from always popping up "iTunes requires Safari 4.0.3 or later to be installed to use the iTunes Store within iTunes. Use Software Update to download and install the latest version of Safari". I cannot download this software bc my lap top is to old. The msg literally pops up everytime I make any moves on itunes and is VERY annoying.
I have a 2006 MacBook with an Mac OS X version 10.5.
In that case, try downloading a Safari 5.0.5 for leopard from the following location:
http://www.apple.com/safari/download/ -
why cant itunes download songs from the itunestore,the download fails and thr error msg says check your connectivity,however the internet is connected and working fine.I did reinstall itunes
I have the same issue...I called Adobe and they said that Acrobat 8 is not compatible with Windows 7 ...so I tried installing the suite again without Acrobat and still the same issue....does anyone know if this issue is resolved by getting the new CS5 suite??? That is my only option it seems like...no one knows what's going on with the internet issue....even Adobe
HELP -
why does iTunes keep giving me bogus error messages. "Your internet connection is not working, check your connection and try again." My internet is working fine. iTunes is not working and will not allow me to download tunes.
This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
I live in Europe ,So Be persistent and don't give up ! Aug. 2013 -
Why doesnt itunes 11.1.3 wont open app store after updating to ios7?
why doesnt itunes 11.1.3 wont open app store after i updated my phone to ios7?
Hi karthikprabhakaran,
If you are having issues connecting to the iTunes Store after updating to iOS 7, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden -
Why do I keep getting an update pop-up, but when it goes through it ends up giving me an error: 1602
why do I keep getting an update pop-up, but when it goes through it ends up giving me an error: 1602
http://get.adobe.com/reader/enterprise/
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When i connected my Iphone to Itunes it started to update the software, and then said it's unable to update and to please restore it, now it wont "activate" and keeps saying "try again"
What iPhone do you have? You can check in settings>>general>> about.
If you have a 3G you cannot update beyond iOS 4.2.1. The 3G is over 4 years old an was discontinued over 2 1/2 years ago. You need the latest ios to run the latest versions of some apps. If you have a 3GS you can update.
If your phone is not responding, reset it by pressing and holding down both the home button ad lock/ sleep button simultaneously until the Apple logo appears. -
I tried to update the App that I purchased but the message told me that my Apple account is not valid for use outside of US and I must switch back to US store to able to do it. How can I switch the account from foreign countries back to US?
On your phone (from http://support.apple.com/kb/ht1311):
Change your iTunes Store country
Sign in to the account for the iTunes Store region you'd like to use. Tap Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
Follow the onscreen process to change your region, agree to the terms and conditions for the region if necessary, and then change your billing information. -
Anyone know why my itunes says I need to re-install and that it's having problems with Microsoft Visual C++?
See... Unable to install or open > http://support.apple.com/kb/TS5376
Also See this User Tip by turingtest2
https://discussions.apple.com/docs/DOC-6562
littlered1382 wrote:
I am also concerned that I will lose all of the things that I have backed up from my phones, purchases, apps, etc.
It has always been Prudent to Create and Maintain a Backup of anything you would not like to lose. -
I wanted to know how i can remove my account information off my iphone, because i keep trying to update my apps and it asks me to fix my billing information seeing as my card is now empty at the moment, it acts as if my updates cost money.
Hi Broken Smoke,
Welcome to Apple Support Communities.
You can change the iTunes Store information associated with your Apple ID, and select None as your payment option. See the steps in this article for help:
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Changing your account information using an iOS device:
Tap Settings on the Home screen.
Tap iTunes & App Stores.
Tap on your Apple ID. (If you are not signed in, enter your Apple ID and password, and tap Sign In.)
Tap View Apple ID.
Enter your Apple ID password.
To update your name, billing address, or payment information, follow these instructions:
In the Edit section, tap Payment Information.
Update the information that you want to change.
Tap the Done button when finished.
Have a great day,
Jeremy -
why is itunes saying "there is a problem with this installer package. a program required for this install to complete could not be run. contact your support personnel or package vendor."
Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you can't find ASU, go to Control Panel:
XP - Add n Remove Programs
Win7/Vista - Programs n Features
Highlight ASU, click change then Repair. -
I am trying to update some apps that I purchased. It keeps requesting a payment, is this needed to update?
Where the apps purchased with your Apple ID, or did you get them from a friend or family member?
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i keep trying to update the software and it gets stuck on configuration, so i can i sped up the process?
Some general advice on updating:
It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site.
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Full details about the 10.5.8 update here: http://support.apple.com/kb/HT3606
More information on using Software Updater here:
http://support.apple.com/kb/TA24901?viewlocale=en_US
Using the Combo updater ensures that all system files changed since the original 10.5.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.5.7 to 10.5.8. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications and turn off energy saving and screensaver.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious! In fact a second restart can be recommended.
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a week or two while you regularly check their websites for updates.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
[b]If you are updating Safari (or just have):[/b]
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very [i]first[/i] thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari.
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party add-on.
Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
/Library/InputManagers
~/Library/InputManagers
especially prior to system updates (they can always be added back one-by-one later).
Solutions for troubleshooting installation, startup, and login issues in Mac OS X v10.5
http://support.apple.com/kb/TS1541?viewlocale=en_US
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