Why is iTunes not on my iPhone anymore?

one day I got on my phone and iTunes was gone. I went to settings to see if maybe it was turned off or something but I just don't know help please 

There has been a issue with ringtones and apple knows about it and is working on fixing it.
Apple is advising customers not to repurchase ringtones and if you did, just give them a ring and they will refund you.
Until then don't purchase any more ringtones at least until the next update.
You can request a refund by going to the Account section within iTunes on a Mac or PC, or you can get help by chat, or contact Apple Care.
Phill

Similar Messages

  • Why does Itunes not recognize my iphone 3GS on any windows computer?

    I have had my Iphone for a little while now and itunes on my computer was working and the phone was doing fine except that the usb wall charger would not charge my phone in less i plugged the phone in first, turned it off, then turned it back on and then the wall charger would work correctly. This was more irritating then anything and I had read on the internet that updateing to 4.3.1 would fix the issue. So I was using iOS 4.2.1 on my iphone 3GS and decided to go ahead and update to 4.3.1, after doing so itunes (newest version) will not recognize my Iphone no matter which computer I plug it into (I have tried 3 other computers, 2 of which run Windows 7 64 bit and the other running Windows XP 32 bit). I have tried reinstalling the newest version of itunes on 2 different computers which included deleteing ALL folders and/or files related to apple, itunes, quicktime, or any other program that i may of had on that computer. I also uinstalled the apple mobile device driver in Device Manager to try to see if that would fix the issue at the same time. None of that worked on either PC. I then tried connecting my Iphone to a computer I had never had it on period. This computer also never had itunes or quicktime on it so i figured this would be a fresh start. I again installed the newest version of itunes and then connected my Iphone to that computer for the first time, which again resulted in not working. My last try was connecting my Iphone into my brothers computer that already had itunes on it, and he has a ipod in which he has used on that computer many times, his ipod still connects and itunes recognize's it just fine, however again itunes would not recognize my iphone. Next I thought maybe if I put my iphone into recovery mode and then connect it to my computer itunes would find it, which would correct the problem after I exited recovery mode. Yet again to no avail, and i tried this on all 4 computers as well... Lastly I tried to just reset my iphone and let it come up while connected to the computer, but sadly, to no avail.
    So obviously my conclusion is what ever is causing this problem is most likely located directly on the iphone itself, seeing as I have tried it on multiple computers one of which itunes and the phone had never been on, 2 of which I have previously used for my iphone on iOS 4.2.1 and another of which was my brothers which he had used for his ipod. However I do not know how to fix (if I even can) this issue so that I can once again use itunes with my iphone.
    Oh, and lastly... updateing from 4.2.1 to 4.3.1 did not fix the usb wall charger issue... After all of the above all I achieved was to add another problem to the table of which previously consisted of a problem that was simply irritating and annoying.
    Thanks in advance for any advice and/or solutions that may lead me to resolving this issue.

    Try here for help:
    Windows: http://support.apple.com/kb/TS1538?viewlocale=en_US&locale=en_US
    Mac: http://support.apple.com/kb/TS1591

  • Why is iTunes not recognising my iPhone?

    Hi, I was wondering if anybody here could help me. iTunes is not recognising my iPhone (4S iOS 6.1.3) although my computer is recognising it as a camera and is set up to automatically import photos - I'm not sure if that makes a difference. I looked on the Apple troubleshooting page for this problem and the support given was clearly for an older version of iTunes so it could not help me.
    It would probably be helpful to note that my iTunes was recognising my iPhone perfectly fine before I updated it to iOS 6.1.3 last night.

    I should add that iTunes 'devices' in the prefs does show an iPhone backup from just before I installed Lion, however when I connected the first time, there was this issue. I have disconnected the iPhone and reconnected it, and now the iPhone comes up as connected to the backup, however the "sync" button is not present, but rather the "apply" one, suggesting I have made a change. So I guess it is all there and safe.

  • Why is the ringtone i bought on iTunes not on my iPhone anymore, and greyed out in iTunes on the computer. and how do i fix this problem.

    I recently bought some christmas ringtones. And i noticed after a day or so that the ringtone just disappeared. So i re bought it. That disappeared as well, so i bought another one.. well you see the pattern. But i sync'd my phone up to iTunes and they are on there, they are just greyed out with a circle of dots next to it. How do i fix this issue so i can have my ringtones, and songs, back onto my iPhone 6.
    Thanks !

    There has been a issue with ringtones and apple knows about it and is working on fixing it.
    Apple is advising customers not to repurchase ringtones and if you did, just give them a ring and they will refund you.
    Until then don't purchase any more ringtones at least until the next update.
    You can request a refund by going to the Account section within iTunes on a Mac or PC, or you can get help by chat, or contact Apple Care.
    Phill

  • Why is iTunes not showing all iPhone Apps to update?

    When checking for updates for my purchased apps in iTunes I sometimes have a few to download - no problem there.
    My wife uses the same PC/iTunes but with her own Apple-ID. She can sign in and do the same. Every now and then there are available updates on both Apple-IDs which we can download and sync without any problem. All OK so far.
    However, after downloading all available updates for both Apple-IDs and syncing to the iPhone, the App Store on the phone tells me there are more updates. As they are listed on the phone I can check the list against the Apps in iTunes (using get info) and sure enough there are updates available which iTunes does not tell me about. This means I have to update each one on the iPhone to get the updates instead of getting them all automatically using iTunes.
    If I browse to an affected App in the iTunes App Store, the button beneath the icon shows as 'UPDATE' even though checking for updates does not identify it.
    Using iTunes 10.6.0.40 on Windows Vista with iOS 5.1 on iPhone 4.

    I've always assumed those silly strings were recording the results of the gapless playback analysis but whatever they're for it would be better if they were stored in a spare field.
    Windows Media Player/Windows Explorer may be less fussy on embedded artwork formats than iTunes or the media file might actually be missing the art but the Windows Explorer cache (Thumbs.db) still shows it. You say removing-reimporting doesn't help but I assume you can still paste new artwork in and have it remembered. If so you might want to use the following tool to at least take some of the effort out of searching out which tracks you need to repair.
    *How to find tracks without artwork*
    To find all the tracks without artwork so that you can update them you can try http://www.stum.de/itunes-find-tracks-without-artwork/ for Windows or http://dougscripts.com/itunes/scripts/scripts13.php for Macs. Use Google, Amazon, Discogs etc. to locate relevant jpeg images. Ideally these should be square, 320x320 pixels or above and borderless to give the best results in the various menus. If you have artwork for some tracks of an album, but not others, select a track with artwork, right-click (Option-Click for Macs) on the art & click copy, then select all the tracks of the album, use CTRL-I or Command-I to *Get Info* and then paste the image into the artwork box.
    I say 320x320 because I believe (from using TouchCopy) that it's the size used in the iPod cache so if you're going to crop or resize you might as well work to that size. Otherwise 200x200 is probably good enough.
    tt2

  • Why is iTunes not recognizing my iPhone?

    I have not had any problems with my iPhone 4s connecting to my computer but I recently got my hardrive replaced on my MacBook Pro and now my iPhone will only connect to iPhoto and not iTunes.  How can I fix this so I can have my iPhone appear in iTunes when I connect it to my computer?

    You may need to authorize the computer... http://support.apple.com/kb/HT1420
    Also see this for troubleshooting connecton problems... http://support.apple.com/kb/TS1591

  • Why dose iTunes not recognize my iphone or a new I touch

    My son got a new Itouch from his grandfather when I hooked it up to our Itunes account itunes didn't even recognize it was connected. I was also updateing my 3gs phone and it crased and now Itunes will not recognize it either  any help would be nice

    Does anyone know what could be done to fix this?
    Get a SIM from the carrier it is/was locked to.  It can be any sim, doesn't have to be active.

  • Why is my itunes not recognizing my iphone 4S?

    When I plug in my iphone 4S to my Mac computer, iphoto is the only application that opens.  Why does itunes not open when I plug in my iphone?  Why does itunes not even recognize my iphone?

    The problem is that your MacOS and iTunes versions do not support the iPhone 4. The minimum requirements are written on the box.
    Please check out this thread....https://discussions.apple.com/message/16126807#16126807
    So first, just get the upgrade to at least 10.5.8.
    I'd suggest that you go to 10.6 (Snow Leopard) in the Apple Store but be sure to check that you have the minimum hardware requirements on your Mac.
    Then get the latest version of iTunes.

  • Why can I not access My iPhone on my Air - they have the same cloud account - same iTunes - logged onto the same wifi network... and connected via USB - difficult much?!its killing me ahhh my screen smashed and i want access to my iPhone on my macbook

    Why can I not access My iPhone on my Air - they have the same cloud account - same iTunes - logged onto the same wifi network... and connected via USB - difficult much?!its killing me ahhh my screen smashed and i want access to my iPhone on my macbook..
    why is it sooo hard still --- can anyone inform me on this miracle app please
    thank you
    sincerely
    Theigalaxy

    find my iphone is something one needs to activate on the phone itself using the same appelID is nowhere near enough
    if it is then one can track, play a sound and remote whipe it from
    www.icloud.com
    if your screen is smashed and you think you can use find my iphone to get any data from your phone you are sadly mistaken

  • I just got my iphone 4s.  Why is Itunes not listed as an app?

    I just got my iphone 4s.  Why is Itunes not listed as an app?

    just out of curiosity - why would you want to? - i message is essentially free where an sms eats into your monthly allowance (unless you have unlimited sms)

  • Itunes not connected with Iphone

    whenever I connect the IPhone with my computer the itunes window never apper why eventhough I have the latest Itunes 10.7.0.21? please help me
    many thanks
    Gasmin

    Plz help .........widows recognized my iphone as a camera......
    But when open itunes not recognized my iphone .......file/device  not light.....
    i want to know this problem from windows ,itunes usb or my iphone
    Iphone 3gs ....... Itunes 11  Version 6.1 (10B141)

  • Why is iTunes not able to pick up certain photo folders from iPhoto? Camera and image sizes are similiar to the ones which can be picked up.

    why is itunes not able to pick up certain photo folders from Iphoto. i'm tryin got sync certain iphoto album into my iphone 5 but itunes is only able to read certain photo albums. not sure why because photos were taken using the same camera 1 day apart.
    pls advise.
    Thank you

    i did but its still only picking up some of the photos. For eg, 1 folder had 147 pics but iTunes is only picking up 17. Can't seem to understand why. They were all taken on the same day using the same camera with the same settings.

  • HT4623 why wont itunes work on my iphone 4S now i have installed ios7. App store works fine.

    Why wont itunes open on my iphone 4S after updating to ios7. Anyone else got this problem. suggestions to fix would be appreciated

    Now fixed by going to settings-Safari and unblocking cookies to never.

  • Why does safari not save my passwords anymore? I have to keep signing into everything. Can anyone help or explain?

    Why does safari not save my passwords anymore? I have to keep signing into everything. Can anyone help or explain?

    Check here: Settings > Safari > Private Broswing > Be sure this is stiwtched OFF.
    And check at AutoFill.

  • HT201386 Why is iphoto not supporte by ios8 anymore??

    Why is iphoto not supported from ios8 anymore?! I put alot of work in slideshows and now i cant use them anymore?! That really makes me angry, why are u keep making it worse and more complicated than it already is with every new update!

    Please write this to Apple using the feedback form, so the developer team will see it. This is a user-to-user forum, and we cannot do anything about it.
    Use this link:   Apple - iPhoto - Feedback
    Why is iphoto not supported from ios8 anymore?!
    Making iPhoto run on iOS8 would have required to a major upgrade and rewriting of code, since the the parts of iOS that support image processing changed considerably. Apple decided to release a new Photos.app to replace iPhoto instead of upgrading iPhoto.  See this help documents:
    Migrating from iPhoto for iOS to Photos on iOS 8
    Get help finding your Photos in iOS 8
    When you send feedback to Apple, be sure to request the features that are missing from Photos and need to be upgraded, if Photos is really to be a replacement for iPhoto.  So far, Photos is very basic, and does not yet offer, what has been lost by killing iPhoto.

Maybe you are looking for