Why is iTunes not recognising my iPhone?

Hi, I was wondering if anybody here could help me. iTunes is not recognising my iPhone (4S iOS 6.1.3) although my computer is recognising it as a camera and is set up to automatically import photos - I'm not sure if that makes a difference. I looked on the Apple troubleshooting page for this problem and the support given was clearly for an older version of iTunes so it could not help me.
It would probably be helpful to note that my iTunes was recognising my iPhone perfectly fine before I updated it to iOS 6.1.3 last night.

I should add that iTunes 'devices' in the prefs does show an iPhone backup from just before I installed Lion, however when I connected the first time, there was this issue. I have disconnected the iPhone and reconnected it, and now the iPhone comes up as connected to the backup, however the "sync" button is not present, but rather the "apply" one, suggesting I have made a change. So I guess it is all there and safe.

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