Why is itunes not recognizing my itouch

My computer recognizes my i touch when I connect it, but my itunes will not sync with it.

I can't sync period because it's not connecting to iTunes. It is recognized on my computer but not on my iTunes. I've tried everything, going through steps on that link, reinstalling iTunes, making sure my firewalls are not blocking the port that the apple store needs to connect through. I have synced to the computer. It's an iPod my brother bought from a friend, as soon as he got it I synced it with our library. But then we discovered there was still songs on there from his friend that appear, but they don't play. We wanted to take them off and to sync it again to get some other stuff straightened out.

Similar Messages

  • Why is Itunes not recognizing my devices??

    I updated my Itunes two days ago to iTunes 11.1.4 for Windows (64-bit).  Now my itunes will not recognize my Ipad or Iphone 5.  I have iOS 7.0.4.
    I have Windows 8.  My computer is a Dell.  It is about six months old.  I have two different cables, and tried both.  It will import my photos, so I know my computer is seeing the two devices, but nothing beyond that.  I tried uninstalling and reinstalling itunes.  I have shut down and restarted multiple times.  I checked and I do not have a driver issue on my computer.  Everything worked just fine before I did the update....
    I have tried everything I can think of.  I tried to Bluetooth versus using the cord, but for some reason I am unable to do that so that is not an option. 
    HELP!!!

    Hello, Angiinkc. 
    Thank you for visiting Apple Support Communities.
    If your device is not recognized by iTunes, I would recommend the steps in the article below.  Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Jason H.

  • TS1363 why is iTunes not recognizing my new iPhone? How do I fix?

    I just upgraded from iPhone 3G to an iPhone 4S, it will not connect to my iTunes in my laptop. Device not being recognized. How do I fix this?

    Try the suggestion on the page from which you posted your question.

  • Why is iTunes not recognizing my phone?

    iTunes will not recognize my phone!!  I have uninstalled and reinstalled itunes and it will not recognize my phone is connected.

    If you still have your old iPhone, did you try to create a manual backup by right clicking on it in the device list and choosing "backup"?
    If you can do this, the new backup should show up in the list in iTunes/Edit/Preferences/Devices.

  • Why is iTunes not recognizing my iPhone?

    I have not had any problems with my iPhone 4s connecting to my computer but I recently got my hardrive replaced on my MacBook Pro and now my iPhone will only connect to iPhoto and not iTunes.  How can I fix this so I can have my iPhone appear in iTunes when I connect it to my computer?

    You may need to authorize the computer... http://support.apple.com/kb/HT1420
    Also see this for troubleshooting connecton problems... http://support.apple.com/kb/TS1591

  • Itunes is not recognizing my itouch...

    itunes is not recognizing my itouch...the error message says Apple Mobile Device service is not started, but I synced itunes with my device about a month ago.

    I'll try that and cross my fingers.  I can't find any help info about the device message  either.

  • Itunes not recognizing itouch. still

    itunes not recognizing itouch.  I have done everything down to removing and reistalling itunes.  I brought it to the apple store where their itunes recognizd my itouch?????
    I have checked the cord connections, I am at a loss.
    I tunes is updated, and the same cord recognizes my ipads

    iPod not recognized in 'My Computer' and in iTunes for Windows

  • Why is my itunes not recognizing my iphone 4S?

    When I plug in my iphone 4S to my Mac computer, iphoto is the only application that opens.  Why does itunes not open when I plug in my iphone?  Why does itunes not even recognize my iphone?

    The problem is that your MacOS and iTunes versions do not support the iPhone 4. The minimum requirements are written on the box.
    Please check out this thread....https://discussions.apple.com/message/16126807#16126807
    So first, just get the upgrade to at least 10.5.8.
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  • ITunes Not Recognizing/Reading iPod

    Hello!
    I've recently had trouble with iTunes not recognizing/reading my iPod. I've plugged it in, but iTunes fails to recognize that it's been plugged in. It does charge, but that's it. I've been trying to sync my iPod, but I'm now unable to. This problem only began a few weeks ago, rather suddenly, and has not yet worked since then. I'm hoping I don't have reinstall iTunes, as I've purchased some new songs and those are what I'm trying to copy over, and I don't wish to lose those.
    I'm currently running Windows Vista, and I'm not sure which versions of iTunes I'm using. I know I was using 7 at some point, but I don't remember if I've updated beyond that. I'm also using a 2nd Generation iPod Nano.
    Any suggestions as to why this is happening and/or what I can do to fix it will be eagerly waited for!
    Thank you.

    Unfortunately, there is no one ‘Silver Bullet’ answer for this issue. Many things can contribute to the problem. Here are various ‘generic’ solutions that you can try in an effort to correct your problem. One should work. These are listed in simplest to more involved order (usually). Read through them all, and see if one specifically matches your observed issue(s).
    First, make sure that the iPod is fully charged.
    Try Resetting Your iPod while it's connected to the computer.
    Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
    This will often get it recognized. However, it may take several attempts.
    Try closing and re-starting iTunes. There have been cases where iTunes refuses to see an iPod, but after re-starting, it works again.
    Also try re-booting the entire computer. Especially if the PC has been operating for a long time &/or many programs have been opened and closed, repeatedly.
    Other USB connected peripherals may be the cause as well. Try removing all connected USB items and attaching the iPod. If you have a USB keyboard, it may be worth a try using the adapter to convert it to non-USB. If the iPod connects, continue plugging things back in until you have the problem return. You may have then isolated the issue. Sometimes it could be a printer, camera, Flash Card reader, or other attached device causing a conflict.
    Your iPod may be conflicting with other USB peripherals or network drives. If your iPod shows up in Explorer under 'my computer' try changing the drive letter:
    -- Click on Start=>Control Panel=>Admin Tools=>Computer Management=>Disk Management
    -- Right-Click on the iPod and select “change drive letter”
    -- Choose something further along in the alphabet that is unused (Usually, “M”, “N”, “O” or something similar)
    -- Safely eject the iPod
    -- Reboot the PC
    -- Open iTunes &/or Connect the iPod
    If you do find that your Device Manager is blank, you should probably check up on this issue first: No Items Appear in the Device Manager List When You Open It
    If that doesn't work, Put Your iPod into Disk Mode then plug it in and you should be able to Restore the iPod
    Your PC may have difficulty with the USB2 protocol and the iPod. See this Article for a possible solution: iPod not Recognized Correctly
    Also try these hints (and the other suggestions above) from any other USB port you may have on the PC. Sometimes switching USB ports can make all the difference.
    Try using another PC if you have access to one. Even a Mac may help. Try Restoring it on the other computer and moving it back to yours.
    Also See:
    Your Windows PC doesn't recognize iPod
    iPod does not appear in iTunes or on the desktop
    iPod appears in Windows Explorer but does not appear in iTunes
    “Strange iPod Behavior within Windows”

  • HT1212 why will itunes not detect my ipad

    why will iTunes not detect my iPad

    - try another cable
    - try another usb port
    - make sure iTunes is up to date
    For further troubleshooting steps follow the article below based on your computers operating system:
    iOS: Device not recognized in iTunes for Windows
    iOS: Device not recognized in iTunes for OS X

  • ITunes Not Recognizing my iPod Touch after Upgrading from Tiger to Leopard

    After upgrading from Tiger (10.4.x) to Leopard (10.5.0=>10.5.6), my iPod Touch is no longer recognized by iTunes 8.0.2. The iPod Touch no longer appears in iTunes' "source list" (left side pane in iTunes' GUI).
    Immediately prior to that upgrade, my iPod Touch was working great with Tiger (10.4.x). iTunes 8.0.2 recognized it (listed it in sources) and always synchronized with it successfully.''
    My iPod Touch is also not shown in the Finder. However, it does show up as recognized in iPhoto.
    Any ideas on how to get the iPod recognized again in iTunes under Leopard?

    Thanks to a posting by Jim in a different Apple Discussions (forum), my problem is now resolved. Read on for the details.
    iPods & Finder. Some other postings incorrectly lead me to believe that the iPod would show up in the "Finder". Jim's posting set me straight on this.
    iTunes Not Recognizing iPod Touch. Prior to Jim's posting, I had already read the article that Jim referenced (to remove and reinstall the Apple Mobile Device Service per article "http://support.apple.com/kb/HT1747").
    Prior to Jim's posting, I had also read other articles in various "Apple Discussions" (forums) that suggested this recognition problem could be resolved by uninstalling/re-installing iTunes 8.0.2. Some implied that you could just re-install iTunes 8.0.2 right over the currently installed one without bothering to uninstall it.
    Based on those postings, I "gambled" last night and simply downloaded and re-installed iTunes 8.0.2 (without uninstalling it first). I noticed during the installation that the Apple Mobile Device agent was also re-installed. Well, my gamble paid off! After the installation (and a reboot?), iTunes onces again RECOGNIZED my iPod Touch.

  • When I plug in my ipod to my laptop instead of my desktop, nothing pops up to sync my ipod. Has anyone had a problem with itunes not recognizing an ipod?

    When I plug in my ipod to my laptop instead of my desktop, nothing pops up to sync it. Has anone had any problems with itunes not recognizing an ipod?

    Hi sarahdavis0_o,
    Welcome to the Apple Support Communities!
    If neither your iPod or iPhone are being recognized by iTunes when connected, I would recommend the steps in the following article.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Have a great day,
    Joe

  • ITunes not recognizing original IPod touch after new one installed

    I tried to set up new IPod touch but itunes wouldn't recognize it. Downloaded latest version of itunes. Was able to set up new IPod touch but now old touch not being recognized by itunes. Went through the troubleshooting guide with no positive results. Old (unreconized) touch is fully charged. Restarted computer. Restarted itunes. Changes usb ports. Nothing working. Any ideas?

    Hi Jim,
    Thank you for your reply to my posting about iTunes not recognizing my iPod Touch after upgrading to Leopard.
    iPods & Finder. Some other postings incorrectly lead me to believe that the iPod would show up in the "Finder". Thanks for setting me straight on this.
    iTunes Not Recognizing iPod Touch. Prior to your posting, I had already read the article you referenced (to remove and reinstall the Apple Mobile Device Service per article "http://support.apple.com/kb/HT1747").
    Prior to your posting, I had also read other articles in various "Apple Discussions" (forums) that suggested this recognition problem could be resolved by uninstalling/re-installing iTunes 8.0.2. Some implied that you could just re-install iTunes 8.0.2 right over the currently installed one without bothering to uninstall it.
    Based on those postings, I "gambled" last night and simply downloaded and re-installed iTunes 8.0.2 (without uninstalling it first). I noticed during the installation that the Apple Mobile Device agent you referenced was also re-installed. Well, my gamble paid off! After the installation (and a reboot?), iTunes onces again RECOGNIZED my iPod Touch.

  • ITunes not recognizing iPhone 5 iO7 on Windows 7

    I have exhausted myself dealing with this problem. My iTunes will not recognize my iPhone 5. I am running Windows 7 64 bit and my computer recognizes the phone when i plug it in, however, my iTunes does not so I am not able to sync any music. I have tried practically everything I have found on the internet to fix this problem and even the people at the Apple store could not help me with my problem. I have uninstalled and installed all Apple related programs, I have insured that the Apple Mobile Device USB Driver is working correctly but nothing seems to fix the problem. I just don't know what to do anymore because nothing seems to work. I have followed the suggestions contained in the following discussions but nothing seems to work. Thank you for your help.
    Referenced discussions:
    https://discussions.apple.com/thread/3121604?start=0&tstart=0
    http://support.apple.com/kb/ts1538

    golds04
    Re: iTunes not recognizing iPhone 5 
    Feb 16, 2014 7:45 AM (in response to oryyx)
    Had this problem this morning.
    Once in the past had to erase my iphone and reload it.That was unpleasant.
    This morning had the problem,too.
    Plugged in my iphone directly into the Imac (not hub) then clicked shut down on the imac.
    Pressed the button in the back while the iphone was still plugged in-and when rebooted iphone was visable in itunes.
    Hope this helps.
    Thanks so much for your suggestion. I'm using a MacBook Air and I just tried this with my laptop - shutting down the computer all the say (not restarting it) and then booting it back up with the phone plugged in. It didn't work but it was worth a shot! Thank you!
    Jen912 wrote:
    I had this exact same problem and just figured out how to fix it. I had to reload the driver on the iphone5 in order for itunes to recognize the device. Follow the steps here to see if you might need to do the same thing. Once I reinstalled the driver, everything works fine and I'm now able to sync with itunes again.
    http://support.apple.com/kb/TS1538
    Thanks for the suggestion, I have seen a TON of posts like mine where this is the solution. Unfortunately, I am on a Mac not Windows so the driver isn't the problem.

  • Solution!!! (for iTunes not recognizing Nano)

    I've written this as a reply to the thread below as well - but as it seems more than just our friend below has this problem I've also posted this as a separate post
    Hi everybody,
    I have - like many of you, suffered through this frustrating process of Windows recognizing the Nano and yet iTunes not recognizing it, and after some research I think I may have found a solution (perhaps not THE solution).
    Just so you are aware, I just want to warn you that I'm not some computer science expert or anything, and this is a pretty old article (written May 2006, http://pluralsight.com/blogs/keith/archive/2006/05/26/25476.aspx), BUT I think this works on iTunes 7.0 because it is now detecting my nano. Basically I think what the problem is that the Nano is supposed to be formatted as FAT32 to work with iTunes but for many of us outdated Nano users the Nano is still formatted as FAT.
    So like the blog author has written, we need to go and run the Windows disk management tool (if you are not a computer person like I really am not, just go to Windows help and search "disk management" and it'll give you a link that brings you directly there). The disk management tool will probably show the C drive and then the iPod as well as any extraneous hardware. RIGHT CLICK on the iPod (it should be there since all of you are saying that XP recognizes it), format it to FAT32 (it will warn you that info on your ipod may be erased, but this doesn't matter since it's just info on your ipod and your music is on your C drive anyway). I didn't re-run the iPod updater like the blogger did (especially since the iPod updater is apparently included in iTunes 7.0 now and the latest one, which I believe is iPod updater 6-28-06..is now outdated and invalid)...but the next time I ran iTunes, it recognized the iPod!!!!!! HORRAY
    So in simple instruction form,
    - Open Windows disk management window (Control Panel --> Administrative Tools --> Computer Management)
    - Once you have this window open, click on Disk Management (under Storage)
    - If like you say, your XP recognizes your iPod (but iTunes doesn't), then your iPod should be listed under that window along with your C drive (and maybe others). Under File System, it might say FAT.
    - If it does, RIGHT CLICK your iPOD and choose Format
    - Change the Format from FAT to FAT32. (It will warn you that everything will be erased but that's ok)
    Btw I also restored the nano (to factory settings).
    I hope this helps...was glad to find there were other people suffering through the same thing. Misery loves company! Please let me know if it worked for you and if you have questions

    I too am a victim of upgrading to iTunes 7.0 I reformatted my nano per instructions, even though it already was FAT32. I reset the nano as well, still no joy. What's interesting is that if I restart the computer with the nano plugged in, it recognizes it and tells me that I need to update to 1.2. As soon as I do this, however, it says that it's updating, but the ipod goes from 'do not disconnect' to the normal menu. iTunes says it’s updating, but it never does. I need to kill the process through task manager to get it to quit.
    Additionally, if I choose not to update, the nano shows up in iTunes just fine and I can move songs to the nano. (I have it set to manually update the nano as I have more songs in my library than the nano can hold.)
    However, as soon as I ‘eject’ the nano, reconnecting it does not show the nano, whether I stay in iTunes or close iTunes and then unplug and plug in the nano. The nano shows ‘do not disconnect’, and windows sees the nano, but still no joy in iTunes.
    FYI, I have also uninstalled and reinstalled the software and tried all the directions at:
    http://docs.info.apple.com/article.html?artnum=93716
    Which I was directed to when doing the diagnostics on the iPod through iTunes.
    This is a total crock. Some upgrade.

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