Why is iTunes repeatedly saying that the comp is not authorized to sync with my iPhone despite having repeated the steps to authorize it??
iTunes does not sync with my iPhone; saying that the comp has not been authorized to. It suggests that i authorized it by going to Store > Authorize This Computer. I did exactly that, and it still refuses to sync.
I'm not able to sync my music, videos, photos, etc as a result.
This occurred after i had synced my iPhone to another comp in another location recently.
Please help!
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
Similar Messages
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Hey guys. Can you please help me? My iphone is not showing that I own ANY music anymore. It will not sync at all with my Itunes ever since downloading ios5. It states my computer is not authorized but it is...... I had no problems with my ipad, all of my music transferred just fine. I have no idea what to do now with my iphone except maybe a restore???
You all are much smarter than me. ;-) Can you help? Thank you.
HeatherGuys, I found another user and what he said to do worked!!! I have copied the information below:
This was 1 of the things that happend to me too, the other one was that at the bottom of the itunes page were it says all the memory info, it marked that I had over 3gb of other memory wich I didn't.
Anyways what I did was to unmark the calendar, contacts etc. ( so that they wont sync with the computer ), pressed apply, then I marked all of them again, apply again and for last I pressed Sync wich is at the bottom right coner by the apply botton.
I'm not sure that had anything to do with it but it worked, my music appeard both of my itunes playlists and the ones I bought in itunes. Also the other memory dissapeard and it's all good.
I'm not sure this will help you but thats my 5 cents, if the problem continues its better to call customer service and ask for a technician.
Hope your problem gets solved. Have a nice day. -
HT1977 It says that my computer is not authorized to sync apps to my ipod. How do i authorize it?
It says that my computer is not authorized to sync apps to my ipod. How do i authorize it? It tells me "go to store>authorize my computer" But i cannot find this anywhere!
Open iTunes and from the Menu Bar select Store...
From the Store menu, choose Authorize This Computer. (In earlier versions of iTunes, access this option from the Advanced menu).
When prompted, enter your Apple ID and password, then click Authorize.
See Here for full details...
About authorization and deauthorization -
Applications from my iTunes are NOT AUTHORIZED to sync with my iPhone
Hi all, I need help!
I had bought a new MacBook and while I downloaded some new applications in my new comp in the iTune store and try sync-ing them into my iPhone3G that had been previously sycn-ed with my ex-Mac computer, it pop-ed up a screen saying:
"Some of the applications in your iTunes library were not installed on the iPhone because you are NOT AUTHORIZED for them on this computer."
it happens on all 11 x applications I had downloaded. How come it says it is not Authorized??? And so, how can I make it work? Do I have to restore my phone with the new laptop to make them sync?Thanks!!! it's now working and syncing !!
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ITunes suddenly says that my iPod is not authorized
I have had this iPod for over six years with no problems whatsoever. I plugged it in last night to sync it because I had bought some new songs. When I plugged it in a mssg popped up: "This computer is no longer authorized to play purchased items that are on the iPod "XXXXXX". Would you like to authorize this computer for items purchased from the itunes store?" (The XXXXX is a substitution for my name). When I click on 'authorize' and enter my password I then get this error mssg: "We could not complete your iTunes Store request. An unknown error occurred (-42408)." I have not done anything different and nothing has changed. I simply bought new songs and wanted to sync them to my ipod. Any ideas what is going on??
See if anything here helps: http://support.apple.com/kb/TS3258
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iTunes says that my computer is not authorized.
I recently installed a new computer.
How do I authorize it?If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(103238) -
I'm trying to sync my iPhone 4S to my new Windows but it says that my computer is not authorized.
Trying to sync already paid for songs onto my iphone 4s but it says that my laptop is not authorized to sync purchased songs. I have already authorized it so I have no clue what to do. Help please.
What version of OS X do you have on the computer? Also, is the iPhone being recognized in iTunes?
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After having to get a new computer, I tunes repeatedly asks to authorize the computer to play/sync purchased music. However, ITunes is saying that the computer is already authorized. What do I do?
You can transfer all the iTunes purchased music from the iPod Touch to your new computer.
From iTunes: How to move your music to a new computer:
If your iPhone, iPad, or iPod has your purchased content from the iTunes Store, you can transfer the content to a computer that is authorized for your Apple ID.
Note: This option only works for content you purchased from the iTunes Store (as opposed to content from other sources, such as CDs you may have imported). For content you did not purchase from the iTunes Store, synchronization occurs in one direction only. This means your content can be copied from a computer to your iOS device, but cannot be copied from your device to a computer.
Open iTunes.
From the Store menu, choose Authorize Computer.
In the dialog that appears, the Apple ID button is selected by default. If you have an AOL account, select AOL.
Enter your Apple ID or AOL account and password. Then, click the Authorize button.
Connect your device your computer. If it is synced with another iTunes library, the following may appear:
If this alert appears, click Transfer Purchases.
If you were not offered the option to transfer purchases:
After connecting your device to the computer, its icon appears in iTunes. Click the icon.
From the File menu, choose "Transfer Purchases from 'Your device name.'" -
I bought a HD and the Itunes Stores say that the movie (Pretty Women) has Itunes Extras. Why I can not find it? It is a mistake from Apple? What happen if I buy the movie because the Extras and now I can not watch it? I have an Ipad last generation.
What version of iOS do you have on your iPad (Settings > General > About > Version), and is it connected to wifi ?
From Buy and play movies with iTunes Extras - Apple Support :
Here’s what you need to stream the new iTunes Extras:
Mac using OS X Mavericks v10.9.3 or later and iTunes 11.3 or later
PC using iTunes 11.3 or later
Apple TV (2nd and 3rd generation or later) using Apple TV software 6.2 or later
iPhone, iPad, or iPod touch using iOS 8 or later (You need to connect to Wi-Fi. Extras won't appear if you're connected to a cellular network.)
An active Internet connection
You can use the steps below on your Apple TV, Mac, PC, or iOS device for any purchased, HD movie that features Extras:
On your Apple TV, select Movies, then select your movie to see the Extras menu. Extras aren't available from the Computer tile on Apple TV (Home Sharing).
On your Mac or PC, open iTunes and go to the Movies section in your iTunes library. Double-click your movie. If there's no Internet connection, the Extras menu will be skipped. The movie will immediately play if you already downloaded it.
On your iPhone, iPad, or iPod touch, tap the Videos app, then tap your movie. If you're connected to the Internet via Wi-Fi, the Extras menu will appear. -
While downloading the latest iTunes version, my computer turned off. When I opened iTunes, it says that "The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes" Help please
That message is usually a sign that you tried to roll back to an earlier build of iTunes, but occasionally I've seen it connected to a new upgrade. This technique should fix things.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
When I try to launch iTunes is says that the application can not be opened
When I try to open iTunes it says that the application can not be opened, that the required folder can not be found. On my husbands log-on iTunes will open. I am so confused. Please help!!!
Hello Keaton44,
I recommend taking a look at this article named iTunes: Finding lost media and downloads found here http://support.apple.com/kb/ts1408
If you need to re download the movies you bought from iTunes you can do that free of charge with this article.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Regards,
Sterling -
I pay to get music from Kazaa which uses a WMA format, when I try to add it to my Itunes it says that the songs is from a WMA format and Itunes uses AAC format, how can I get this music to my Itunes to put on my I-pod/
By converting the WMA files to AAC formatted files.
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When I open the itunes it says that the file is locked or on locked disk, you don't have write permission
See:
*https://support.mozilla.com/kb/Could+not+initialize+the+browser+security+component -
I need help because I recently purchased my Macbook Pro and I am trying to open a book that I purchased in Ibooks on my sons computer. We share an icloud account and my computer keeps saying that my computer is not authorized to open the Ibooks. How do I authorize my computer to be able to do that?
Heidijomiranda wrote:
I need help because I recently purchased my Macbook Pro and I am trying to open a book that I purchased in Ibooks on my sons computer.
did you use your sons Apple ID..? If so... those items are tied to that Apple ID.
If your issue is with the Authorization of your New Mac...
On your Computer... Open iTunes...
If you're using iTunes 11 click on the box icon in the top-left corner to see the " Show Menu Bar "
and from the Menu Bar select Store...
From the Store menu, choose Authorize This Computer.
When prompted, enter your Apple ID and password, then click Authorize.
See Here for full details...
About authorization and deauthorization -
I made the mistake of resetting my iPod to factory defaults. Now it will only partially sync to my music library. I continually get an error message saying that certain songs are not authorized for my computer, although they are in the iTunes library on the computer and will play. It's these songs that won't transfer to the iPod. I have deauthorized and re-authorized the computer but no joy. Any ideas?
Hello there DesertRat71,
I was thinking that some of the songs in your library may have been purchased under a different apple id. You have already done the first thing I would have done by de authorizing and re authorizing. To verify this, highlight one of the songs that will not sync over and use File>Get Info. Here is the help menu link for it if you need it help://bookmark='https://help.apple.com/itunes/mac/11.0/help/index.html?localePa th=English.lproj#itns2937'
In the Summary section there will be an Apple ID entry. If it shows something different than what you are currently using then I recommend signing into the Apple ID it shows and authorizing the computer for that one as well.
All the best,
Sterling
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