Why is Itunes ripping me off!

I was given a new 30$ itunes voucher, still sealed as a gift. I recharged my previously empty balance and itunes stated I had a 30.00 balance.However when I tried to make a purchase it stated that my balance was out of date, and continued to do this 4-5 times before finally allowing purchases, but my balance was deducted 27$, instead of the stated 16.99. Feeling quite furious at this stage and would like to know if anybody has had similar problems.

Just contact itunes support and they will sort it out.

Similar Messages

  • Why does iTunes rip the first part of a CD quickly, but then slows down for the last few - Why?

    I am trying to rip CD's into iTunes so sync with my iPhone.  When I currnetly rip the CD, it will rip the first 10 tracks in a matter of moments at 40x.  However, the last 4-5 tracks take forever - up to 20 minutes per track.  This has happened on multiple CD's and only with the v11.0.1.12. 
    Any advice out there?

    I am trying to rip CD's into iTunes so sync with my iPhone.  When I currnetly rip the CD, it will rip the first 10 tracks in a matter of moments at 40x.  However, the last 4-5 tracks take forever - up to 20 minutes per track.  This has happened on multiple CD's and only with the v11.0.1.12. 
    Any advice out there?

  • Itunes ripped me off!!

    I was downloading a song and then my internet went offline because i only have dial up and when i came back online the song was no where in sight and itunes had already taken the money off my account.....is there anyway i can get the money back or continue downloading the song?
    Has this happened to anyone else

    have you tried going to advanced -> check for iTunes purchases?

  • Why Would iTunes turn me off and not allow me to Purchase Content while outside the United States?

    I have been living outside of the USA for 7-months.  I have been purchasing and viewing content that is stored in my iCloud again without any issues.  Today, while attempting to purchase a movie I received an error message saying that I need to contact Support.  I chatted with a rather robotic Support Representative and after a 10 minute review of my account he stated 'all looks good on my end' then, he asked me to hold on for an additional few minutes and said that he could not tell me the reason why my account was 'frozen' but referred me to the iTunes terms and conditions.  I repeatidly asked what was wrong and he refused to answer me.  After a heated back and forth he referred me to Paragraph B in the terms and conditions and it states that content can only be used while in the USA or its possessions or territories.  I told the chat rep that I live in two countries and was curious how I would fix this situation.  The rep was mum and would not reply to me.
    Does anyone have any feedback?  I am unsure what the big deal is. I am paying for content and simply viewing it while traveling.  Why would Apple insist on such a requirement in this very global world we live in.

    They are part of the US store's terms (terms that you have agreed to) :
    The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance.
    (Other countries terms  will be similar)
    It's like that at the requirement of the content providers, they want control over where their content is available - each country therefore has to have its own store and you have to be in a country (and have a billing address in that country on your account) to use its store. That applies to both buying new content and redownloading past purchases.
    Have you not got a copy of all of your downloads on a backup ? There is no guarantee that any item will remain in the store for redownloading (you are only guaranteed one download of any item), a rights-holder could remove an item from the store at any time.

  • Why are songs/albums deleted off of the iTunes store? How can I get them back on the iTunes store? PLEASE help. Thank you.

    Why are songs/albums deleted off of the iTunes store? How can I get them back on the iTunes store? PLEASE help. Thank you.

    Perhaps the copyright holders chose to remove them. What album were you after?
    tt2

  • I try to play an album on ITunes for Windows 7and it plays the first track then randomly goes to a different album and plays the whole of that. Can anyone explain why? Shuffle is turned off....

    I try to play an album on ITunes for Windows 7and it plays the first track then randomly goes to a different album and plays the whole of that. Can anyone explain why? Shuffle is turned off....

    I am working on a friend of mine's 15g ipod(W/dock connector)and I am having the same trouble except it does it to all the songs. I have tried reseting it multiple times, but to no avail.
    I am not sure that this runs on windows XP, it is absolutly archaic (compared to my 5th gen. 30g video).
    Help?
    15g ipod (w/dock connector)   Windows XP  
      Windows XP  

  • Why my iTunes break off before I start?

    hey guys,
    i crashed my notebook and now i have it repaired back but the fixed disk was changed. so i downloaded itunes new. but now, everytime when i want to start itunes, itunes breaks directly off. what must i do now? please help me!

    Try posting in your native language and hopefully someone can understand what the issue being communicated is.

  • When i try to update my app's my iPad stats that mine iTunes is logget off. Why? What can i do?

    Hey can somrene help me with logg on iTunes? After last update iOS 7.0.3 all my ipads stats that mine iTunes is logged off when it try to update app's.

    Hey there Aslid,
    It sounds like you are being prompted to sign into your Apple ID on your iPad. You can do that in the settings.
    To set options for App Store, go to Settings > iTunes & App Store. You can:
    View or edit your account. Tap your Apple ID, then tap View Apple ID. To change your password, tap the Apple ID field.
    From: iPhone User Guide
              http://help.apple.com/iphone/7/#/iph64c6c9f05
    Otherwise, would you mind elaborating on what the message you asre seeing is?
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • Why does iTunes fail to see that I am a customer

    Why has it taken 20 days and iTunes still hasn'tfixed my account?
    Why have I ended up with two iTunes account instead of just one?
    Why are the people running the system so thick that the two accounts created god knows why both belong to the same person?
    Why is the customer serviceso indifferent and off balance so much that it is barely service at all?
    Why does iTunes not fix their system so that they deal with issues once, once only and move to the next customer thereby reducing everyones waiting time.

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    Have you ever actually bought anything from the Mac App Store? Have you created an iTunes account in the past? Do you have a bank card from a bank in the country where you live with a local billing address?

  • Why does itunes and other media continue to play when i close the lid on my macbook pro 2011???

    Hey, I am new to mac and still getting used to it (making the transition from windows), its amazing! Anyhow, I cannot figure out why my itunes and other media like youtube or a film on vlc player continues to play once the lid has been closed. I thought that when i close the lid the macbook should then sleep. It does everytime when there is nothing playing. The little white light on the bottom right hand corner of the book is on but music continues to play.
    The sleep option always works. If I press the power button and choose the option sleep it does so etcc.
    Is this normal and am I just being stupid or is there a problem??
    I bought the laptop from ebay, its a macbook pro late 2011 17inch. I dont have apple support and might have to make a trip into London to the mac store however I was hoping someone can help me...    
    Processor  2.4 GHz Intel Core i7
    Memory  4 GB 1333 MHz DDR3
    Graphics  Intel HD Graphics 3000 384 MB
    Software  Mac OS X Lion 10.7.5 (11G63)
    Thanks if you can it is muc appreciated....!!

    hey, thanks for the reply. I don't know to be perfectly honest. When I close the lid without any music playing it sleeps fine. How could I check?
    So basically I pressed the power button and pressed sleep. The laptop turned off and the little white light turned on no problem. I did the same thing with closing the lid and it went to sleep no problem. (Can you confirm that when the little white light is on it means the laptop is sleeping)??.
    I then had itunes playing and pressed the power button and when i pressed sleep the music paused then 6 seconds later it went to sleep. I then had itunes playing and closed the lid and the music kept on playing even though the white light was on.
    What do you think  jessejarvi?

  • My iTunes got deleted off a (no longer working) computer. Is there a way I can transfer all content from my iPhone onto iTunes on a new computer? I want to update my phone, but do not want to lose any music off it when syncing it.

    My iTunes got deleted off a (no longer working) computer. I have lost all music & data that was on this original itunes. Is there a way I can transfer all content from my iPhone (music & photos) onto iTunes on a new computer? I want to update my iphone (3GS), but do not want to lose any music off it when syncing it. Help please!!

    By design, the iphone will sync itunes content with one computer at a time. Any attempt to sync such content with a second computer will result in ALL itunes content being first erased from your phone & then replaced with the content from the second computer. This is a design feature and cannot be overridden. Because you are using a new computer, your phone will see this computer as a "new" computer. The itunes content sync is one way: computer to phone. If you have photos that were synced to your phone or music ripped on your own that were not backed up, you will first have to extract them from your phone using third party software, before you do anything else, as Apple makes no provision to do so:
    http://www.wideanglesoftware.com/touchcopy/index.php
    Once you've done that, do the following in the order specified:
    1. Disable auto sync when an iPod/iPhone is connected under iTunes>Preferences(under the edit menu if using Windows)>Devices in itunes.
    2. Make sure you have one contact & one event in the supported applications(Address Book & iCal or Outlook, Windows Address Book) on your computer. These entries can be fake, doesn't matter, the important point is that these programs not be empty.
    3. Connect your phone, iTunes running, DO NOT SYNC at this point.
    4. Store>Authorize this computer.
    5. File>Transfer Purchases(To make sure all purchased content on your phone will be in your itunes library).
    6. Right click in the device pane & select reset warnings.
    7. Right click again and select backup.
    8. Right click again & select restore from backup, select the backup you just made. When prompted to create another backup, decline.
    9. This MUST be followed by a sync to restore your itunes content, which you select from the various tabs, You'll get a popup regarding your contacts & calendars asking to merge or replace, select merge.
    You should be good to go.

  • Why is music ripped from CD's missing from my library?

    I have seen this in other forum posts and I hear this from many of my friends: tracks ripped from CD's eventually go missing. Entire albums and entire artists. This is not unusual to me nor is it unique.
    Granted, I hear tons of complaints about how bad iTunes is at managing a library to begin with (Why can't I sort by missing tracks?, and what on earth is "Display Duplicates" for other than to prove my point?).
    How do I get iTunes to stop deleting imported music from CD's? Afterall, I OWN the music. Does Apple think I don't?
    Very disappointed in this product overall.

    Is your post simply a series of trick questions?
    devedsmith wrote:
    ...Why can't I sort by missing tracks?, ...
    Er... because they're missing.
    devedsmith wrote:
    what on earth is "Display Duplicates" for other than to prove my point?).
    To help you find any song that you have duplicated in your Library because it is on on two different albums.
    devedsmith wrote:
    Granted, I hear tons of complaints about how bad iTunes is at managing a library to begin with
    I don't suppose it might be that some people simply don't know how to use a computer and or they try to use iTunes in exactly the same way as other music players instead of learning how to use a programme that's new to them?
    It's rhetorical question - I already know the answer. If you tried to use two different photo editing programmes, music editing programmes or even two word processor programmes, you would find differences between the two, every time. One needs to learn how to use a new programme, not simply try to do it the way it was done in the other programme.
    Now, down to your problem.
    Why would iTunes delete your music, do you think Apple simply want to annoy you?  There are reasons why music goes missing from iTunes. It might help to list them. That way, we might be able to identify the cause of your issue.
    Another programme has renamed, moved or deleted the song's file after you imported it into your iTunes Library.
    You have renamed, moved or deleted the file in question, outside of iTunes, since you imported it.
    I don't think there is a number 3. I stand corrected, by tt2. (That's fine by me!)
    The first thing to do is check to see if the file is still on your computer. Pick one missing song, preferably on a single-artist album, not a compilation.
    For example, Ride Across The River by Dire Straits, from the album Brothers In Arms.
    If you have a look in your music folder (the filepath may be slightly different to mine, depending on your current and previous versions of Windows), you should find a folder for "Dire Straits". In that folder will be a folder for the album "Brothers In Arms". In that folder are the songs, by title, possibly with a track number preceding the title. Since that song is in my Library, here's screenshot of the entry in iTunes, from the Summary tab:
    and you can see the artist name\album name\song number  song title.
    So can you find your missing song, the album or even the folder, either for the one I suggested you pick, or for any of your other missing songs?
    Compilation albums are listed under "..\iTunes Music\Compilations\Album title\song title.
    Use the Windows Search facility to look for the songs. Think about whether you have moved part or all of your Library to an external drive, a popular pastime for some reason. Do you use Windows Media Player or any other music player/mangement programme that may have altered the songs?
    You should have noticed that my tough guy approach at the start of my post has actually tried to help you.
    Back to the tough guy now though.
    Try helping yourself instead of assuming Apple is to blame for every single problem in your world! It isn't.
    Message was edited by: the fiend

  • Why my itunes store cant open?

    i try to open my itunes store after i upgrade to the newest version...it say "make sure your network connection is active and try again"
    but my network is ok and im connected bt why my itunes store cant be access?
    i try to uninstall and reinstall it again..still it hv the same problem

    Try the following:
    - Double click the Home button and close all apps in the recently-used dock. The power off and then back on the iPod.
    - A reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order

  • Why the itunes does not take my ipod 4g

    why the itunes does not take my ipod 4g

    this worked for me, below.
    from:
    http://docs.info.apple.com/article.html?artnum=93716
    Reinstall the COM interface for the iPod Service
    1. Quit iTunes and any running iPod Updater.
    2. Click iPodService.exe in the Windows Task Manager window.
    3. Click End Process.
    4. Click Yes.
    5. On the Start menu, click Run. Note that the Run windows may appear behind the Windows Task Manager window.
    6. Enter this text (including the quotation marks):
    "C:\Program Files\iPod\bin\iPodService.exe" /service
    7. Click OK in that window.
    8. On the Start menu, click Turn Off Computer.
    9. Click Restart.
    If the iPod is not working with iTunes or the iPod Updater, proceed to the "Quick Fix" section below.

  • Why does Itunes automatically change the genre of my songs?

    Why does Itunes automatically change the genre of my songs? I have assigned specifit genres but they're constantly changed without me doing it. ITs annoying. Does anyone know how i can stop this?

    welcome to the discussions
    you may find that WMP is doing this for you.
    There is a setting is WMP that means that it checks the info held in the file (and shown by itunes) against that held at Gracenote and 'updates' the info where there is any disagreement. On my copy its under the 'media library' tab.
    Turn this off if its on.

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