Why is itunes saying my phones in recovery mode and needs to be restored

I was attempting to sync my phone and all of a sudden itunes is no longer recognizing my phone.  Its stating that its in "recovery mode" that i need to restore my settings.  My phone is now not working all that is appearing on the screen is an itunes logo and plug.  SHould i go forward and restore? why is this hapening?

It coul dbe happening for any number of reasons, however the only way to continue and get the phone back is to restore as iTunes recommends.

Similar Messages

  • HT201210 latest update for the 4s caused my phone to freeze and show the connect to itunes picture.  when connected to itunes it says it's in recovery mode and needs to be restored.   pop up appears saying the device cannot be restored. iphone cannot be f

    attempted to download latest update for iphone 4s.  update had something to do with the calendar.  during the update the picture appeared with usb prompting me to connect to itunes.  when connected pop up appeared stating my phone was in recovery mode and needed to be restored.  clicked tab to restore and pop up appeared stating could not restore.  the device iphone cannot be found.  any solutions to this problem?

    Hey saandyy,
    Thanks for using Apple Support Communities.
    You can try to restart the iPhone to exit recovery mode.
    Turn your iOS device off and on (restart) and reset
    http://support.apple.com/kb/HT1430
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.
    Have a nice day,
    Mario

  • While downloading software update for Itunes, getting message saying detecting Ipad in recovery mode and telling us to restore Ipad to original settings, which we don't want to do.  Also cannot turn on Ipad; shows Itunes symbol with connector.  Help!

    While downloading software update for Itunes, got message saying detecting Ipad in recovery mode and telling us to restore Ipad to original settings, which we don't want to do.  Also cannot turn on Ipad; shows Itunes symbol with connector.  Help!

    No promises but a System Reset is worth trying:
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.
    A System Reset does not remove any apps, music, movies, etc. nor does it cause any settings to revert back to default.
    Also, you might wish to download the iPad-2 User Guide.  Pay special attention to page 162.  Note that this Guide also applies to the iPad-1 with IOS 4.3 except for those functions that are not supported by the hardware.
    http://support.apple.com/manuals/#ipad
    Finally, the User Guide can be downloaded at no charge via iBooks and a less comprehensive version of the Guide is included as a Safari bookmark.

  • I plugged my ipod into my mac and a window popped up saying that it was in recovery mode and needed to be restored

    i plugged my ipod into my mac and a window popped up saying that it was in recovery mode and needed to be restored.  I didn't back up my music files.  Am I doomed to lose them?

    http://support.apple.com/kb/TS2690
    iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert

  • When i put my iphone on charge or try to turn it on it says connect to itunes when i do that it says that my phone is in recovery mode and needs to be restored!

    Someone please help me, i really dont want to restore my iphone as i have really important things on it, the phone has not been backed up in a long while..
    i dont know how this happend but i was trying to update tmy iphone like 2 days ago but the update didnt end up completing due to the battery percentage being below 50, anyways i ignored the update and thought id do it later, yesterday i got notifications saying that the phone will continue the update and restart in a few minutes or something along those lines i had the option to click restart later or something like that so i clicked on that, later on my phone died and i put it on charge, as it was turning on the apple logo came up with the dowload bar underneath it, you know when you update or restore your phone and it loads, it was like that, it was taking forever, like it took so long that i removed my phone from the charger and it just froze for a bit then turned off, when i tried turning it on again it told me to connect to itunes so i did and now its telling me that my phone is recovery mode and it needs to be restored!! Is there any way i could fix this problem without restoring my phone?
    Thank you

    Hey saandyy,
    Thanks for using Apple Support Communities.
    You can try to restart the iPhone to exit recovery mode.
    Turn your iOS device off and on (restart) and reset
    http://support.apple.com/kb/HT1430
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.
    Have a nice day,
    Mario

  • HT1339 after restoring my ipod nano (6th gen) it says that it is in recovery mode and needs to be restored. i cannot get passed this stage. help!!!

    I have restored my ipod nano 6th generation and am being told it is now in recovery mode so needs to be restored which is what i have just done. I can't get any further than this. Please help.

    Are you really running Windows 98? I sure hope not. :S
    I have noticed a few others with the same problem the past couple of weeks. Many of them were able to resolve the issue by doing a low level reformat of the iPod's flash storage using the instructions in this article.
    http://www.methodshop.com/gadgets/ipodsupport/erase/
    B-rock

  • IPod Classic stores about 6000 songs and when I try and add more from library it detects van iPod in recovery mode and needs to be restored every time.

    How to fix an iPod that only takes 6000 songs and then goes into recovery mode and consistently asks for restore?

    Can you play the song in iTunes?
    If you can't the song file is probably corrupt and needs to be replaced.

  • HT201210 I downloaded the latest update to itunes.  I am now getting a message that my ipod is on recovery mode and needs to be restored.  When I click to restore, it says it does not recognize the device.

    I downloaded the latest version of itunes.  I am now getting the message that my ipod is in recovery and needs to be restored.  When I click to restore, it says it does not recognize this device.  Now my ipod is frozen with an image of a cord and an arrow pointing toward the itunes icon.  All was working fine before the download!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • TS1363 My Itunes says that my Ipod is in recovery mode and needs to be restored but then it doesn't restore because of an error 1600! What do I do?

    Help me please!

    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Error 1600, 1601, 1602
    Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
    http://support.apple.com/kb/TS3694#error1601

  • TS3694 Error 3194 came up on my iPhone5 after trying to install the new software. It said my phone was in recovery mode and needed to be restored but the restoration wouldn't work. Updated my PC and tried again.

    Error 3194 on iPhone 5 after plugging into PC laptop and trying to install new software. Told it was in recovery mode and to restore iPhone.

    Alannah77 wrote:
    Error 3194 ...
    Please see the  More Like This  section on the right.

  • Ipod will not turn on, itunes will not open, window says ipod is in recovery mode and needsto be restored

    ipod will not turn on, itunes will not open, window pops up says ipod is in recovery mode and needs to be restored. what do i do now?

    You restore the iPod via iTunes. Don't plug the iPod in. Open up iTunes and then plug it in and then try restoring, if it fails to restore a few times, keep trying. I do it on a daily basis, you're using an Apple product, remember...
    EDIT: Do it from another computer if all else fails.

  • IPod classic: itunes tells me that my ipod is in recovery mody and needs to be restored. It then says that when it is restored that it will appear in the left sidebar however it never does. any ideas why??

    I haven't used my iPod in a few months so I charged it up, updated my itunes and everything was going fine. However when I connected the iPod to the computer and went into itunes, a message kept popping up telling me my iPod is in recovery mode and needs to be restored. I clicked on the restore option then a message telling me my ipod had been restored popped up, it also said that my iPod would appear on the left sidebar of itunes once it had restarted and to leave it connected to the computer. The apple symbol appeared on the iPod and it appeared to be restarting. While I waited for the iPod to show up in itunes it turned itself on, after another few minutes the original message popped up telling me that the iPod needs to be restored. I have tried this many times but to no avail. I have also carried out numerous procedures said to solve this problem including changing the letter of the iPod drive but still nothing works!!! I don't know what else to do!! Has any experienced the same problem? Any ideas on how to get this working??

    Hey saandyy,
    Thanks for using Apple Support Communities.
    You can try to restart the iPhone to exit recovery mode.
    Turn your iOS device off and on (restart) and reset
    http://support.apple.com/kb/HT1430
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.
    Have a nice day,
    Mario

  • I have an iPhone 4S and never had a problem with syncing it. But suddenly, when I connected my phone to my mac, it says that its in recovery mode, and I need to restore it in order to sync. I've updated both my phone and my itunes, and it didnt work.Help?

    I have an iPhone 4S and never had a problem with syncing it. But suddenly, when I connected my phone to my mac, it says that its in recovery mode, and I need to restore it in order to sync. I've updated both my phone and my itunes, and it didnt work.Help?

    fighter19lisa wrote:
    that only makes it say its synced, when its not.
    No, it does not.  It transfers purchases from the iDevice to the computer.  The computer must be authorized for the Apple ID that the content was acquired with.
    fighter19lisa wrote:
    my playlists wont show up on the phone.
    Are they selected to sync?  Is Manually Manage content on the device selected?
    fighter19lisa wrote:
    i had to change my password for my aol account again and i still cannot get my email on my phone to even work
    What does that have to do with syncing content to the device?  FYI, nothing.

  • Today I tried to update to IOS 8 on my ipad 4. I thought I was doing everything right. I did it through itunes. I backed up before starting. It now is frozen. itunes says it's in recovery mode.get error 3014. HELP!

    Today I tried to update to IOS 8 on my ipad 4. I thought I was doing everything right. I did it through itunes.  I updated iTunes to 11.4.  I backed up before starting. It now is frozen. itunes says it's in recovery mode. The only options it gives me is to Restore so I say ok... after a few seconds  I get get error 3014.  It says this ipad can not be restored.  It has a button to click for more info which leads me to this page:  Error 3194, Error 17, or "This device isn't eligible for the requested build"
    Please help, I have a back up I just can't get to it.  Why did this happen!!!
    HELP!

    I have since tried a few more things... suggestions found online...
    I tried using another computer, same house same internet link though... it downloaded the update again, took about an hour & a half but as soon as it finished it said it could not restore because "device could not be found".  I unplugged my ipad then plugged it back in so it would "see"  it but it just went right back to the "ipad in recovery mode needs to be restored"... then the same error 3014.
    I don't know if the computer can sense the ipad or what's going on.  On the screen when it wants to do the restore it has an icon of an ipad & it says "Serial Number: n/a
    The next thing I tried...  was right clicking iTunes & choosing "Run as Administrator".  It started another hour & a half download of the update... but then when it was done it went right back to the error 3014.
    Is there nothing that can help?!?

  • I downloaded 5 to my itunes.  When I tried to update my iPad 2 it extracted the informaion and then when it tried to restore the iPad, I got an error message saying that my iPad malfunctioned, it went into recovery mode, and it would not restore.

    When I downloaded (on PC) the new 5 it crashed my iPad 2. I worked for two days to get it to stop the malfuction, went to the apple store for four hours, iPad crashed again, got a new one, new iPad crashed when I tried to restore my back up.  Down loaded iTunes to an employees computer, I was able to restore iPad to factory settings but my itunes account is on my office computer and now I am afraid to plug it into my computer.  I did delete the back up as maybe that is currupt and making it crash???  Any body know about this? 

    This is Linda again.  The new iPad actually as not restored on my employees computer. I thought it was working.  Message said the device is in recovery mode and can not be restored.  I have been at the Apple store for a total of 6 hours and on the phone with support for at least 4 hours.  And now the replacement has crashed???  Has this happened to any one else?

Maybe you are looking for