Why is iTunes Store so slow to respond?

This has been going on for weeks. You click the icon to go to the store and it takes forrrrrrevvvvvverr to finally load.

I have the same problem and when I run diagnostics it says unable to connect to a secure server.  If you go into the Help menu and click diagnostics, then uncheck all but the top option and run it; then click next after it runs ... you will get a diagnostics detail that can be copied to your clipboard and posted.  This is what people need to help you.

Similar Messages

  • Why is iTunes Store so slow?

    Over the past week or so, my iTunes store has been so slow it actually never loads.  The libraries work fine.  My internet connection is fine.  I've uninstalled iTunes and reinstalled it (Version 10.4.1.10).  The iTunes diagnostics test indicated everything was fine.  I read in the forums that a couple years ago people had the same problem and it was an update on a virus program that caused the problems.  I use McAffee Virus Scan Plus.  This was not the offending brand from a couple years ago.  Has anybody else had similar issues recently or have a solution?   Thanks

    I have the same problem and when I run diagnostics it says unable to connect to a secure server.  If you go into the Help menu and click diagnostics, then uncheck all but the top option and run it; then click next after it runs ... you will get a diagnostics detail that can be copied to your clipboard and posted.  This is what people need to help you.

  • ITunes Store Verrrrrrrrry Slow to Respond

    I can download songs fine, it's just when it loads, bad stops @ 75% or so- are they having issues?

    If you haven't already done this...
    1. Try a different USB port.
    2. Reset the Sync History ( For Mac http://docs.info.apple.com/article.html?path=iSync/2.0/en/isc39.html
    For Windows http://support.apple.com/kb/HT1692 )

  • Why is downloading movies from the iTunes store so slow?

    why is downloading movies from the itunes store so slow?

    Hi there
    Many users seem to be experiencing this issue around the world (see thread  https://discussions.apple.com/message/16981332#16981332) - my iTunes dowload last night showed 7 hours ETA for a 45 minute tv show.  this morning I rebooted it and tried again, it is now taking 2 hours.  An improvement in theory but still terrible.  I don't know if it is internet connection but everything else I do on the internet seems to be running at normal pace.....
    Not much help sorry but at least you can see you are not alone
    Cheers

  • Why is itunes store temporarily unavailable?

    Why is itunes store temporarily unavailable?

    Choose one that suits you:
    they forgot to pay their electicity bill
    someone tripped over the power cable and pulled the plug out
    because someone wants to find out how many people don't understand the word temporarily
    Since you don't tell us which country you're in, it's hard to say. But if I were to get that message when I tried getting into the Store (which I can at the time I'm writing this), then I would simply try again later. Even though "later" is an unspecified time -  to occur in the future, I would not try after two minutes.
    If after 24 hours, the same problem occurs, don't give up.
    If after three days, I might wonder if everyone had left the country and not included me.
    I'm sure it will be available soon.

  • Why my itunes store cant open?

    i try to open my itunes store after i upgrade to the newest version...it say "make sure your network connection is active and try again"
    but my network is ok and im connected bt why my itunes store cant be access?
    i try to uninstall and reinstall it again..still it hv the same problem

    Try the following:
    - Double click the Home button and close all apps in the recently-used dock. The power off and then back on the iPod.
    - A reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order

  • Why does itunes store not pop up and not tell me why?

    Why does itunes store not pop up and then not tell me why? i"m wondering if it could have anything 2do with me just transefering music with my flash drive?

    Does it show in the Purchased section for downloading ? Click on the Purchased under Quick Links on the right-hand side of the iTunes store homepage.
    If not then have you tried logging out and back into the account ? If that doesn't work either then try contacting iTunes Support :  http://www.apple.com/support/itunes/contact/

  • Why is iTunes Store not allowing me to report problems w/ one of my downloads?

    Am using Internet Explorer v11.0.9600.16428 On Windows 7 PRO w/ iTunes v11.3.1.8.  As far as I know, these are the latest versions of both those programs. 
    Why is iTunes Store not allowing me to report problems w/ one of my downloads?

    Clyde --
    I don't have a problem viewing my purchase history.  I have a problem getting support pages to work.  Every time I go to get support, ie: reporting a problem with a downloaded song, my Internet Explorer 11 displays a message from the iTunes website that says I much have the latest version of Mozila, Firefox or Internet Explorer to use the support pages.  Having met these requirements, why no can use support pages?

  • Why my itunes store stop working? and my iphone 5 dont have a radio?

    why my itunes store stop working? and my iphone 5 dont have a radio?

    Hello there, jbenjaminii.
    The following Knowledge Base article offers up some great recommendations for troubleshooting the issue you're describing:
    iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1421
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Why does Itunes store use estimated sales tax?

    Does anyone know why the itunes store doesn't reveal the "real" tax even after you purchase? I was surprised my tax was estimated even past the point of purchase.  I'm not aware of any other online retailer who keeps it hidden.

    I understand that the tax is different in every state and country. My question is why they don't reveal the actual tax to you before they run your credit card, like every other retailer does.  I've ordered an ipad yesterday, got a confirmation email today, and still don't know the actual tax they're charging me.  This seems to violate business etiquette (charge an account without letting person know exact amount). They'll let me know "at invoice", i.e. after I have it in my possession.  Bestbuy, to give one of hundreds of examples, estimates the tax at first, but then tells you what tax actually is right before you confirm the order.

  • Why my itunes store doesnt work

    why my itunes store doesnt work

    Tap Settings then tap the iTunes app.
    Tap Music from the menu at the bottom of the window then swipe down and tap Redeem.

  • Why is the iTunes Store so slow for me?

    I have fast cable internet but when I surf the iTunes store it's like I'm on dial-up or something. Especially with previewing songs and loading pages etc. It's been this way for quite some time, I'm using iTunes version 10. Thanks.

    you know very well it has nothing to do with itunes or the modem/router.  apple servers are very very slow and its an absolute disgrace.
    you can download from third party servers at twice the speeds (at your own risk)
    Apple is the second largest company in the world and they treat customners in this way

  • ITunes Store much slower in iTunes 9

    I'm finding that the iTunes Store is very much slower loading then it is in iTunes 8. I'm using an iMac G5 2 GHz, Mac OS 10.4.11, with iTunes 9 , and a G4 iMac 800MHz, Mac OS 10.4.11, with iTunes 8.2.1

    I use Safari as my Default Browser. I have my content stored on 1Tb ext drive - very few problems with iTunes and ATV since I added my ext drive to my startup menu causing it to open before iTunes but.....
    Just bought Angels & Demons on my laptop and have been presented with an estimated download time of 55hrs!!!
    I did resolve an LP download issue yesterday by pointing iTunes to my laptop for storage - download had taken over 24hrs but was complete in under an hour when the content was stored on laptop as opposed to ext HDD.
    I know that any new release of iTunes causes an increase in interest on a global scale but I don't think that the problem is weight of traffic as suggested elsewhere....
    Edit / Update - Over 1hr to download 24mb of the movie file - any news from Apple as to why this is happening?
    Message was edited by: Smithy1783

  • ITunes Store is slow

    Recently in the past month or two, the iTunes store has been really slow. The "Accessing iTunes Store" loading prompt pops up frequently. It does this while just typing in the search bar as well, so that it takes quite a long time to search anything as it will stop you every two letters or so. I removed the application and reinstalled it but no luck. Any clue why it is doing this? I have friends with the same problem.

    Sure is slow for me. Downloading angry birds @ 13mb on a 25Mb/s connection and it says 25 minutes to complete.

  • Why does iTunes Store stop working when I try to view a certain category?

    When I go to the iTunes store, I try to browse through the different apps. For example, I will click on "Entertainment" then on "Top Free Apps" then it will show a blank screen then my computer will say iTunes is not responding and shuts off. What can I do to fix this issue?

    You don't have the typical symptoms that I associate the following issue with (normally the error kicks in just when folks visit the Store), but just in case try gn_id's suggestion from the following post:
    Re: iTunes 11 crashes when opening the store - no error message

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