Why is iTunes taking money from my iTunes account?

I Just checked my bank account and also itunes account, I had $17 on my iTunes account, I anod brought one song $1.76. And now have no money left, also in my back statement, iTunes has been taking random amounts of money from me, on top of that I had pre ordered a movie, that could be where the money went but I never got the movie, nor did the link work they sent me to my email. I had to re purchase it and pay another $24.99
Any ideas? help is much appreciated, also should I just ring apple/itunes?

I Have Apple TV, ipad2, and iphone5's none of which showed the movie or any sings of where the money xould have gone

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    for clarifications regarding that certain charge/purchase, you may need to contact customer service. Just click the link below for instructions on how to contact the support them. You can also request for a refund if preferred/applicable;
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