Why is itunes turning blank

After opening the itunes store the screen turns blank and doesn't allow purchases or navigation of the site.

Hi,
You may have a fault disc drive. Read this http://support.apple.com/kb/ht1152
Jim

Similar Messages

  • Why Would iTunes turn me off and not allow me to Purchase Content while outside the United States?

    I have been living outside of the USA for 7-months.  I have been purchasing and viewing content that is stored in my iCloud again without any issues.  Today, while attempting to purchase a movie I received an error message saying that I need to contact Support.  I chatted with a rather robotic Support Representative and after a 10 minute review of my account he stated 'all looks good on my end' then, he asked me to hold on for an additional few minutes and said that he could not tell me the reason why my account was 'frozen' but referred me to the iTunes terms and conditions.  I repeatidly asked what was wrong and he refused to answer me.  After a heated back and forth he referred me to Paragraph B in the terms and conditions and it states that content can only be used while in the USA or its possessions or territories.  I told the chat rep that I live in two countries and was curious how I would fix this situation.  The rep was mum and would not reply to me.
    Does anyone have any feedback?  I am unsure what the big deal is. I am paying for content and simply viewing it while traveling.  Why would Apple insist on such a requirement in this very global world we live in.

    They are part of the US store's terms (terms that you have agreed to) :
    The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance.
    (Other countries terms  will be similar)
    It's like that at the requirement of the content providers, they want control over where their content is available - each country therefore has to have its own store and you have to be in a country (and have a billing address in that country on your account) to use its store. That applies to both buying new content and redownloading past purchases.
    Have you not got a copy of all of your downloads on a backup ? There is no guarantee that any item will remain in the store for redownloading (you are only guaranteed one download of any item), a rights-holder could remove an item from the store at any time.

  • Why is iTunes screen blank

    I have tried to download tv shows and this did not work properly and now the itunes store screen is white.  All of my updates are current.

    Reset all settings
    Settings>General>Reset>Reset All Settings
    Note: Data will not be affected but settings will be reset.

  • Why is my itunes a blank screen?

    Why is my itunes a blank screen when i press the itunes app

    Hi Mikhailwong,
    When troubleshooting iTunes Store connection issues, the following articles provide the best information:
    First, try signing out of your account in Settings > iTunes & App Store. Once signed out, go ahead and sign back in.
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    If the above did not resolve your issue, refer to the following:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    If you haven't been able to connect to the iTunes Store:
    - Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
    - Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
    - Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
    - Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
    - Try resetting (turning off and then on again) your Wi-Fi router
    - If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connectionsor iOS: Troubleshooting Wi-Fi networks and connections.
    Thanks,
    Matt M.

  • Why is my history blank even though I have 'remember history' turned on in the preferences

    Why is my history blank even though I have 'remember history' turned on in the privacy tab in the preferences. I use a mini mac, Mac OS X 10.6 and Firefox 6.0.2

    Same problem here. I have Firefox on several machines and OS (XP and Ubuntu [edit: Win 7 too]). However, the bookmarks file is the same in each.
    None of the location bars suggest (autocomplete) features work now. I tried deleting the places.sqlite (bookmarks) file and the bar began working again, but all my bookmarks had lost their "[http://en.wikipedia.org/wiki/Favicon favicons]". When I replaced that places.sqlite file with my original (including the favicons) the location bar again ceased working.
    I highly doubt that the upgrade to 3.6.11 would corrupt every places.sqlite file I have on multiple computers. That leads me to believe that there is some kind of bug in 3.6.11 that messes up the location bar (especially if your bookmarks contain favicons). Hope some kind of patch can be found.
    Edit: Just updated Firefox on Windows 7 with same results. I even backed up the places.sqlite (so it could not be corrupted) file before updating then used the backup file when the location bar failed to work. Even restoring with the backup file didn't work - again, this can not be due to a corruption issue.
    Finally, I noticed that one (only one) of the autocomplete bookmarks I had selected prior to updating FF in Ubuntu was actually retained. Is there some other file where autocomplete data is held? I wish I knew why that one bookmark is still able autocomplete while all the others will not (note: this is only in the Ubuntu install all other FF installs (in XP/Win7) bookmarks will not autocomplete.

  • Why are my recent photos turning blank

    why are my recent photos turning blank all of  a sudden?  And how do I retrieve the pictures that were backed up to icloud?

    There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
    - What version of iPhoto.
    - What version of the Operating System.
    - Details. Describe the problem as fully as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
    - History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
    - What steps have you tried already to solve the issue.
    - Anything unusual about your set up? Or how you use iPhoto?
    - What format is that flash drive?
    Anything else you can think of that might help someone understand the problem you have.

  • Why the iPad became blank black when I syn with itunes and it did not work again?

    Why the ipad became blank black when I syn it with itunes of the desk top.  It did not work since then.

    Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • Why does the 'publish preview' screen in flash cs5 show part of the animation and then turns blank?

    Hi I am creating frame by frame animation in photoshop.
    I am importing the photoshop files into flash using
    FILE > IMPORT > IMPORT TO STAGE
    I used to be able to preview or "line test" my animation easily by clicking on:
    FILE > PUBLISH PREVIEW > FLASH
    I could watch the animation loop and see where improvements are needed. Now, flash struggles a lot with the files, takes a long time to load the preview, when it finally does, it shows me maybe a third of the animation, turns blank, and acts as if all my frames are completely blank. I cannot later see them on my main work surface either.
    Does anyone know what is going on? I keep restarting flash but the same problem persists.
    Thanks in advance for any help or suggestions

    Hi,
    Thanks, that might be it, I will look at re-sizing.
    I'm working in a very round-about way, of creating the frame by frame animation in photoshop, importing it to flash for preview, exporting from flash as png sequence into after effects where I continue animating.
    So I will look at exporting the png sequence straight from photoshop - let's see how this goes
    Thanks,
    W.

  • Why does iTunes suck so bad?

    I use iTunes for Windows and the program is awful. Great if I'm looking to buy music, terrible for actually playing said music.
    It freezes the first time I open it every time I turn on my computer. I can't change it's audio output to play through the speakers I want. I have exclamation points next to songs, saying iTunes can't find them, even though they have never moved.
    Why can't iTunes monitor my folders instead of me having to manually add new music to my library? Why can't my wife and I have different lists of checked songs for easy syncing? Why do I have to re-download iTunes every time a slightly updated version is released? Why is iTunes this painful to use when Microsoft's had all this figured out with WMP for years? Does anyone have any idea on how to fix any of this?

    travis184 wrote:
    I use iTunes for Windows and the program is awful. Great if I'm looking to buy music, terrible for actually playing said music.
    It freezes the first time I open it every time I turn on my computer. I can't change it's audio output to play through the speakers I want. I have exclamation points next to songs, saying iTunes can't find them, even though they have never moved.
    If files are on a disconnected resource, i.e. an external or network drive, when iTunes starts you generally have to close iTunes, connect the drive and restart iTunes otherwise iTunes "knows" the media is not available. See also a post on exclamation marks and Getting iTunes & Windows Media Player to play nicely.
    Why can't iTunes monitor my folders instead of me having to manually add new music to my library?
    Because it isn't designed to. See iTunes Folder Watch for a workaround.
    Why can't my wife and I have different lists of checked songs for easy syncing?
    Use playlists, not check marks. Check marks have other side effects and shouldn't really be used as a sync selection mechanism.
    Why do I have to re-download iTunes every time a slightly updated version is released? Why is iTunes this painful to use when Microsoft's had all this figured out with WMP for years? Does anyone have any idea on how to fix any of this?
    I'll take the 5th. You can let Apple know how you feel or make suggestions at iTunes Feedback.
    tt2

  • Why does itunes and other media continue to play when i close the lid on my macbook pro 2011???

    Hey, I am new to mac and still getting used to it (making the transition from windows), its amazing! Anyhow, I cannot figure out why my itunes and other media like youtube or a film on vlc player continues to play once the lid has been closed. I thought that when i close the lid the macbook should then sleep. It does everytime when there is nothing playing. The little white light on the bottom right hand corner of the book is on but music continues to play.
    The sleep option always works. If I press the power button and choose the option sleep it does so etcc.
    Is this normal and am I just being stupid or is there a problem??
    I bought the laptop from ebay, its a macbook pro late 2011 17inch. I dont have apple support and might have to make a trip into London to the mac store however I was hoping someone can help me...    
    Processor  2.4 GHz Intel Core i7
    Memory  4 GB 1333 MHz DDR3
    Graphics  Intel HD Graphics 3000 384 MB
    Software  Mac OS X Lion 10.7.5 (11G63)
    Thanks if you can it is muc appreciated....!!

    hey, thanks for the reply. I don't know to be perfectly honest. When I close the lid without any music playing it sleeps fine. How could I check?
    So basically I pressed the power button and pressed sleep. The laptop turned off and the little white light turned on no problem. I did the same thing with closing the lid and it went to sleep no problem. (Can you confirm that when the little white light is on it means the laptop is sleeping)??.
    I then had itunes playing and pressed the power button and when i pressed sleep the music paused then 6 seconds later it went to sleep. I then had itunes playing and closed the lid and the music kept on playing even though the white light was on.
    What do you think  jessejarvi?

  • Why is itunes taking so long to update 11.1.4?

    Why is itunes taking so long updating the latest version of itunes 11.1.4 ?

    I have this same exact issue, however only with music. It happens when files are added in anyway: dragged, automatically added, opened from safari.
    I have Mountain Lion, a new MacBook Pro with Retina, and iTunes Match turned on. I have a feeling iTunes is trying to match/upload the songs first. I've just added 10 songs, iTunes said they were copied over but they don't show up in my library but I can see the cloud icon "working".
    EDIT: That's not the reason, the songs finally showed up but they are still waiting to be matched.

  • Why the itunes does not take my ipod 4g

    why the itunes does not take my ipod 4g

    this worked for me, below.
    from:
    http://docs.info.apple.com/article.html?artnum=93716
    Reinstall the COM interface for the iPod Service
    1. Quit iTunes and any running iPod Updater.
    2. Click iPodService.exe in the Windows Task Manager window.
    3. Click End Process.
    4. Click Yes.
    5. On the Start menu, click Run. Note that the Run windows may appear behind the Windows Task Manager window.
    6. Enter this text (including the quotation marks):
    "C:\Program Files\iPod\bin\iPodService.exe" /service
    7. Click OK in that window.
    8. On the Start menu, click Turn Off Computer.
    9. Click Restart.
    If the iPod is not working with iTunes or the iPod Updater, proceed to the "Quick Fix" section below.

  • Why my itunes can't detect application

    why my itunes can't detect application

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Itunes turning pink?

    Whenever i hook my ipod up to my computer, my itunes turns to a pink color on the screen where it had the tabs for summary, music, video, etc. Does anyone know why this is?

    Its because when u downloaded the new itunes it changes you color Schemes in windows to 16 bits, just go to you desktop, right click, properties, settings and put it on 32 bits.

  • 1st gen iPhone showing up in iTunes as blank window

    So, I have a friend who has a 1st gen iPhone...  iTunes said to her "there's a new version of iOS available, would you like to download it and upgrade?"...  She was feeling particularly good about life and decided, yes!  I will upgrade!
    The download happened, and the install happened, and her phone became a dead brick.  She called 1-800-my-apple, and they told her "1st gen iPhones can't handle the latest OS, there's nothing that can be done and you have to go buy a new phone".
    Gee...  You'd think Apple engineers might have their OS update installers do a device version check to make sure it can actually support the OS it's asking you to install..  Maybe that's just too much to ask for?  I don't know--- Anyway, this was really disturbing for me to hear as I couldn't imagine Apple doing something so irresponsible and short-sighted to their users.  I know someone here is going to reply to this with "dude it's a first gen iphone.. get a new phone", but that's not the point.  The point is, Apple should know what their devices can and can't handle and not just screw over people who happen to not be in the financial position to upgrade their hardware.
    Anyway, so, I happened to have a 1st gen iPhone that I was not doing anything with, so I offered to send it to her so she could have a working phone.  I sent her instructions on how to swap her sim card, and so she did that.. and reported to me that after plugging in the phone her itunes shows this:
    No options to restore her previous iPhone backups.. nothing..  I tried googling around for this, but found very little information so I thought I'd ask here.  Does anyone know why her iTunes is showing a blank window?  She installed the latest version (10.5 build 141)...  Any advice would be greatly appreciated.
    -patrick

    I'm in the same boat.  My mother uses my old 1st Gen iPhone as an ipod, and it suddenly stopped syncing music, so I did a restore, and now it just gives me the connect to iTunes screen, but when I do I get the same blank iPhone screen inside itunes.

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