Why is Ligthroom CC asking for serial ?

Wonder why is Ligthroom CC asking for serial number ?
I had no issue with Photoshop CC. I tried different language settings in Desktop Crative Desktop with no success. tried to install and uninstall several times too.
thanks
Claudio

Creative Cloud applications ask for serial number

Similar Messages

Why is Aperture suddenly asking for serial number?

I have just arrived in the Middle East to shoot some work, opened up Aperture (2) and it's asking for the product serial number. I have been using Aperture for 2 1/2 years and it has never asked me for this. Why is it doing this??? And needless to say, I don't have it with me. How frustrating! I have not upgraded anything on the laptop...same setup as before I left.

Since you are away from the serial # I would either call AppleCare or download a trial version... Oops, you said Aperture 2. Don't think Apple has a trial of 2 posted anywhere and if you use a trial of 3 you wouldn't be able to import any library you create back into 2. Try AppleCare.

Why does CS4 keep asking for serial number?

Even after an uninstall and reinstall! (yes I am admin on pc)
Thanks in advance...

If you were able to install, and Activate, the main use of the S/N is done. Now, you can register (a good thing for many reasons), but you should be able to check a Do Not Register box on the dialogue screen (at least in older versions), and not have the box pop up again. I'd only do this, if you have already registered your copy of PS.
Were you able to Activate?
Good luck,
Hunt

CS2 InDesign, why is it suddenly asking for serial number, then not accepting it?

I have been using CS2 since it came out as an upgrade to CS1. Now with art work in process, suddenly InDesign can not be used. How might this be corrected?

Okay, thanks. I will check.
Regarding Marvin's thought that one cannot upgrade individual programs within Creative Suites, that is incorrect. On the box of Acrobat 9 Pro it lists CS, CS2 and CS3 as qualifying programs for the Pro 9 upgrade. The interruption of part of the suite by the 9 Pro installation is clearly an Adobe error and I am surprised at how quickly the support teams have dropped the ball here.
Thanks,
~ Page

My account is active and paying per month for Acrobat Pro. Why I cannot open files and the screen asks for serial number?

my account is active and paying per month for Acrobat Pro. Why I cannot open files and the screen asks for serial number?

I don't work for Adobe but it seems to me you might be signing in to Acrobat with the wrong Adobe ID.
Check the Adobe ID you use in Acrobat.
Check this Adobe ID on Adobe's to make sure that it has an active subscription.

Why is photoshop cc asking for a serial

Ihave been using cc for 3 months and now is asking for a serial # never has it says it is being used on to many computers... what gives

Hello !
This issue can occur due to many reasons.
You can check the hosts file if the access is blocked.
For more : Creative Cloud applications ask for serial number

Installed Photoshop cc 2014 asks for serial # - corrupted Windows file permissions

More of a warning / heads up to all than a question - installing Photoshop cc 2014 [via the CC manager app] caused some Windows file (security) permissions to become corrupt corrupt on my system. Symptoms include cc2014 asking for serial number validation on startup (when, as a cloud version, it should not do so), then being unable to connect to the internet when you press the 'validate serial' button so getting that window into infinite loops, and - a real pain in the *** when trying to fix the above - causing abends of some windows shell functions that in turn cause windows explorer to crash and restart.
Anyhow, digging into this (fortunately, I am a long time Windows SysProg) I discovered that for reasons unknown, either the CC master app or the actual Photoshop cc2014 installer (or both) are changing file access control permissions on a number of files, mostly DLL's. Most of the files affected are in the (normally hidden) Program Data directory on the windows root disk, Some of them are in the Adobe subdirectory - so fair enough if they want to fool around with their own program - but others being changed are in the Common Files and Microsoft subdirectories. I cannot for the life of me figure out why this is necessary nor why Adobe feel the need to touch files that 'do not belong' to them - something dangerous in the extreme as an external app such as Windows Update might replace or 'repair' the files so touched, and if Adobe / CC are relying on file permissions on non-Adobe files, such changes could result in all manner of random and spurious problems / error messages occurring.
Anyhow, if, fellow Photoshop cc 2014 user, you get this happen to you then you can fix the file permissions by opening a console window [also called a "DOS box", or "command prompt" depending on your age and knowledge... 8-) ] and run the windows file checker with the command
"sfc /scannow". Make sure that you use 'run as administrator' to open the console window, or you'll get an error about sfc only being available to administrators. Also a very (very) sensible idea to close all non-essential running applications first to prevent any possibility of weird interactions happening.
Finally, check that the 'hosts' file in [root drive]:/Windows/System32/drivers/etc is valid - for some reason, it looks like the install tried to check or update this file (again, I have no idea why) but the result was a corrupted hosts file, which I assume is the root cause of the 'unable to connect to host' type internet error messages. Copy the file, rename it as 'hosts.txt' and edit it with notepad or wordpad. Look for lines containing garbage strings at the bottom of the file (any line that starts with a # ignore, it is a comment, and any line that has IP addresses or host names should be ignored - though if they reference a site such as "someserver.adobe.com" you might want to treat them with suspicion if you continue to get internet 'cant connect to site' type errors.
Anyhow, when I fixed these two sets of problems, Photoshop cc 2014 started 'right first time' without all the BS messages about serial numbers etc.
Hope this helps somebody out there in AdobeLand......
Rick

Update: I tried several times to reproduce the error, actually it dosen't occur. I changed nothing on my system, without reboot it twice. This is what I said in my beginning times: it occurs sometimes but often. I will keep you up to date.

Launching Photoshop CC from dock asks for serial number [was:what is this?]

What is this? I just want to use photoshop on my laptop using the same license I use for my desktop. Please help

Hi.
photoshop CC
Laptop = OSX 10.8.5
Desktop = OSX 10.8.5
Launching photoshop from dock. It asks for serial number. I enter serial number copied directly form my account with adobe.
Error says "This serial number is not valid for Adobe Photoshop CC."
I'm confused as to why Photoshop worked before on my laptop but now it does not. Did something expire? Do I need a separate serial number for a different computer (ie. my laptop). I don't understand.
Thanks.

Trial version is asking for serial number ... helpp

I selected "try" from the adobe CS5 page and when I am in the install window it asks for serial number.
Why ???
Now there is option to "try as a trial version" however it will not allow me to progress and select this option.
Very Frustrating...

Did you run any other trials already? in any case, try the suggestions listed in the respective section regarding licensing here and also have a look at the specific CS5 stuff.
Mylenium

Adobe CC Programs show up as trials & asking for serial

I tried to figure the problem to the best of my knowledge before asking here. I just purchased the Adobe CC monthly student & teacher & was charged for it but once I install any of the programs (eg. photoshop, illustrator, after effects) it shows up as a trial.
These are my system specs; Mac OS 10.10.2
Why is it showing up like a trial after my cc was charged? What can I do to fix the issue?
And again I apologize for coming with the same question but my computer skills are limited beyond graphic and motion design.
TIA!

Hi Rosa Perez,
Kindly follow the below mentioned links and share the results.
Creative Cloud applications ask for serial number
Activation & Deactivation Help
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Thanks,
Atul Saini

Application manager ask for serial no

I payed my subscription for Creative Cloud on 1. June and downloaded Photoshop Extended and InDesign.
Every time I start either program Application Manager starts with the message that the program is a trial version and I need to licence it. When I try to do so by inserting the serial no that I find under "My products and services/Creative Cloud" on adobe.com, I get the message that the serial no doesn't match.
Why? What do I have to do to register the programs within Creative Cloud?
Sincerely
Truls Nord

Yes I know… and I have done that, and done that, and done that… Every time when I have used the "Licence this Software" and logged in with my Adobe account details, I am asked to fill in a serial no. I fill in the only serial I have (Serial for Creative Cloud, according to my account at Adobe), and I get the message that the serial is wrong.
It shouldn't be like this, no, but it is.
Why did I pay for this when it doesn't work?!
I have now unistalled PS and try to download a new trial through Adobe Download Assistant (not through Application Manager), as is recommended in this thread:
http://forums.adobe.com/message/4401858#4401858
After having downloaded the .dmg, the Assistant have now been extracting the file for more than 30 mins…
It's night here in Stockholm, I have an important deadline tomorrow (I need PS!), don't want to stay up much longer to look at the message: "Extracting… this may take a while" so I go to bet and hope it has been extracted during the night.
Adobe has created some great tools, but right now I am SO sorry that there aren't any real options to PS.
Frustrated!!!!
4 jun 2012 kl. 22:45 skrev David__B:
Re: Application manager ask for serial no
created by David__B in Adobe Creative Cloud - View the full discussion
Trial installed products like Photoshop Extended CS6 and InDesign CS6 shouldn't need a serial number to be included with CCM, you should just need to log in with your Adobe ID that you use for you subscription. There generally is a "License This Software" button you would use.
-Dave
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Cloud keeps asking for serial after login, photooshop cc, flash builder, flash pro cc

I can't use my cloud product because it's asking for a serial, after I login with an active adobe account, assigned to a cloud seat. The Cloud account holds many seats bought few month ago. From the start, random computers/account will ask for serial and never activate.
It's really bothering hearing that adobe is forcing everybody on cloud when they can't even make the activation work everywhere, without displaying any message or reason why.
The support tel number is a Joke :
800 443 81 58
In the country I'm living in, the national operator, the 2nd cable tel operator, the 2nd mobile phone operator won't accept this number, it doesn't even ring.
Weirdly when I sent the money transfer, from this country, it worked fine the first time.
Please inform me why my account won't activate and give me a solution

Photoshop CS6 after being replaced with CC and only after applying its first update worked.
Here, not any message said that this cloud account was compatible only with CC when i didn't event know photoshop cc existed.
Flash was installed in french, as a trial.
Here is a trace of the network activity on the same computer where flash cc won't activate I captured before, during and after the refusal of cloud on my account. As you can see, the column result has only success.
How come the server anwser no and no message says why?
Now I get the big picture, there are 20 reasons why it probably won't work, Adobe won't say why at any moment , it's good luck for himself. The worse part is that it is the only business model remaining and it's not refined enough to let the client know what's happening.
If I cant to keep CS6, will the activation fail and not event tell me a new version MUST be downloaded and installed or if the language is not allowed for my account?
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I bought logic pro 9 and its asking for serial...what to do?

I bought logic pro 9 and its asking for serial...what to do?

northflower wrote:
why does it matter if someone else got it? if i bought it am i not allowed to use it becausesomeone else bought it before me?
I'm just saying that there is/was another copy of Logic on that computer at one time, the app store version does not require a serial however... if a previous version was on the machine I think even the app store version will ask for a serial... is that what's happening?

Encore CS6 asks for serial number? I have a Cloud membership!

Why would this happen? I know Encore CC can't work with Premiere CC so i installed Premiere CS6 & uninstalled it and left Encore CS6. NOW ENCORE ASKS FOR A SERIAL NUMBER! Saying it's a demo version!!

If Encore CS6 in cloud install asks for serial number:
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html

Asking for serial numbers

Aperture started asking for a serial number to be entered after having used it for the last 6 months or so. I posted some questions regarding this under the Aperture discussions, no insight yet.
Now soundtrack is asking for serial numbers despite my having used soundtrack for a good length of time. I'm seeing a pattern starting to form and am wondering if there might be more of an OS issue in general as opposed to one application.
Any insight as to why Apple products are randomly prompting about once a week or so for serial numbers? It didn't used to do this and they've worked great. They still work fine after inputting the serial number again. And again.
Its not a big deal to put in the serial number, more of a pain than anything. But I'd sure like to nip this in the bud if possible. Could something be going on with keychain? Or does keychain have anything to do with serial numbers for apple apps?
Any insight is appreciated. I do have all current software updates installed and have run the diskmanager to check for permissions issues, got those resolved (weren't many) and it is still asking about once a week for serial numbers on Aperture and Soundtrack.
Thanks

I started a while back in the Aperture area for the Aperture stuff. Now that it is also happening with soundtrack, I'm wondering if there might be some issue that is outside of the individual app and more of an OS issue as opposed to an individual app.
I'm not sure if the serial numbers are stored in a central location or if they are app dependent

Why is Ligthroom CC asking for serial ?

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