Why is Mac Help so slow?

Why is Mac Help so teeth-grindingly slow in Lion? Perhaps because Lion is a download-only OS, Apple seems to have put the entire Help System online, but Surely there is a way to download the help system to my Mac?
It often takes half a minute just to get my search results, and if I do several searches, this really adds up! in addition, if I am downloading something etc. the help system will give me the message that my Mac is not connected to the Internet. Is this normal?
I am much less likely to use the help system now because it works so poorly.

odysseus wrote:
Does OnyX do anything different from TinkerTool System?
I'm not familiar with TinkerTool system (just the free TinkerTool app).
Anyway, deleting caches and plists according to these instructions helped a great deal.
That's probably sufficient, but Help has changed significantly since Snow Leopard, and the X Lab articles don't seem to have been updated since then.

Similar Messages

  • Mac help search slow

    In Mac Help, when you press on the triangle next to the textfield and the looking glass, what does it say. In using the Dutch version. But what does it say in English? Something in the line of 'including results product support', but I'm curious to what it says exactly so I can search more about that option.
    Cause when selected any search literally takes ages, if not forever. Deselected I get search results quickly. But when selected... I've entered a search half an hour ago and it still only showing that spinning disc.
    So I'm curious what this option says and what it does.

    Cause when selected any search literally takes ages
    Help topics are connecting to the online versions. I suspect you might have a slow connection and this is causing the delay. Microsoft Office has an option in Help to view the local files, but I don't see an option in OS X to view only local. I suspect there are no local files. These files are constantly being updated and the only way to keep current is to view online.
    Selecting Finder, I see this search box:
    Help selected in Apple Mail:

  • Why is Mac suddenly so slow

    Why is my iMac slow lately -- as if it's on a few second delay -- typing, clicking, everything!  ???  What can I do?

    How big is your hard drive, how full is it, and is the data backed up? Is Spotlight indexing, or is Time Machine running?

  • Why my mac is os x 10.8.3 booting and login very slow

    i'm useing MBP15 mid 2012 (core-i7, 8gb ram, os x10.8.3) i bought this pc about a month ago. when i first boot it, it was like lighting first but now after 1 month it takes 1min+ to bootup and login why my mac is getting slower plz help me to solve this problem

    Once in a while my Macbook Pro and Macbook Air sometimes experience a slow boot time and slow in performance.
    I've done the following and it seems to work for me - give it a shot.
    First I would open disk utility and verify disk permissions - if errors are found - i would repair it then restart my Macbook.
    If no errors are found - then I go to system preferences - start up disk and select my drive as the start up drive and restart it - this would speed up your boot up process.
    Also performing a SMC RESET does restore the performance of your Macbook Pro - you can read about what SMC RESET does for your Macbook when you do perform one.
    Good luck - hope you get it sorted out.

  • General inquiry - Why ar .Mac and publishing/accessing iWeb sites so slow??

    Greetings,
    I do realize that that general topic has been addressed somehow many times, in whole or in parts. I am just shooting for a general update on the subject(s).
    I have grown fond of iWeb and just renewed my .Mac subscription. I am also a user of Dreamweaver and FrontPage. I just find the iWeb/.Mac combination so straight forward and... irresistible fun to play with!
    BUT, before i commit more to that environment, I need to know - again:
    1. Why is .Mac/iDisk so slow in access?
    2. Correspondingly, publishing to .Mac and iDisk is slow. Why, actually?
    3. Difficulties in accessing iWeb sites published to .Mac/iDisk when using InternetExplorer (which, whether we want it or not, IS the predominant browser out there...). We know Firefox is better at it.
    4. Ultimately, would publishing iWeb sites to other servers (I have a couple of non-iWeb websites currently hosted elsewhere) make publishing AND accessing such sites speedier?
    I will appreciate any advice, input, assessment.
    - Roger T

    I think it's because it's more a social server with a lot of server side features available for .Mac users and iLife applications. Therefore there's a fair amount of server work when users use it for email, web sites with slideshows, backing up, etc. A commercial server will be much faster. There are othesr here that know more about servers than I and can give you a more technical explanation. But you're right, it is slow but convenient.
    OT

  • Mac Pro has slowed to a crawl - Please Help Me!

    Hello,
    For some time now my Wireless or Wired Internet connection using my Mac Pro has slowed to almost nothing. For example, This page took 5 mins to load and now Internet use has become unusable.
    I feel its my Mac Pro because all other Apple Computer run very fast wirelessly. I have (2) New iMac's (1) Apple TV and (1) Apple iPhone. All stream and surf the Internet blazingly fast.
    My Mac Pro is constantly being redirected to other sites (mostly **** related) and a huge amount of Pop ups (even though pop ads are disabled in Safari). All Internet browsers perform the same on my Mac Pro or ANYTHING Internet related including WoW, Software updates or even iTunes Music Down loads.
    I really feel that in some way (which is shocking) I am infected with "something" that is making my computer crawl on the Internet. Redirection of websites is just now very aggravating.
    I am looking at the (2) Original Disks that came inside the Mac Pro Box. I'm seriously considering wiping my system clean and starting from scratch.
    I currently hold NOTHING on my Factory 320GB HD other than programs.
    I have installed (2) 1TB drives and created a RAID slice thus creating a single HD icon on my desktop that reads 1.8TB. Thats is where all my Music, Photos, and Movies reside.
    My question is....
    When I wipe my system will that RAID be broken? Will I lose everything on those 2 drives or will using the restore CD's leave all that information in tact?
    Please let me know before I proceed.
    Thank you for your time.
    John

    Your RAID won't be touched. But back it up today if you haven't yet!
    I use Firefox for security with noscript and some other filters, but I also hardened the router firewall to manually block services, ports and add rules - both incoming and outgoing.
    You might want to look at LittleSnitch or NetBarrier and do some logging.
    I've seen/heard where older routers and modems were fine, but not with Mac Pro or with Intel Macs in general and needed to be replaced or firmware updated. Problems with the latest updates for Airport have been seen by some, and worth checking into - on forums, news sites or hit google.
    And of course check what processes are getting loaded and run; manually delete caches, history, metadata, even the bookmarks cache.
    ~/Library/Caches/Metadata
    There are issues with fake Flash updates; normal sites (like CNN) suffering from SQL-injection. Best to run with javascript off for now.
    Might want to look into ClamXav and other malware protection. But I would switch and see how Firefox and Opera behave. And turn off java, script, and plug-ins while you consider your options and try to find out why.

  • " help me please"  I have Windows 7 installed on my mac pro and Bought Mini DisplayPort to VGA Adapter to connect to lcd tv But it does not work? why? please help me

    " help me please"  I have Windows 7  32 bit installed on my mac pro and Bought Mini DisplayPort to VGA Adapter to connect to lcd tv But it does not work? why? please help me
    I have to boot with a Windows
    When I use the Mac operating system not have a problem  and DisplayPort to VGA Adapter Working properly
    why does not work with windows ?
    What should I do؟
    I'm grateful to give advice
    tanks
    [email protected]

    Someone in another section answered this. Thanks.

  • Macbook Pro Mid 2009 Processor 2.26 GHz Intel Core 2 Duo, Memory 2 GB 1067 MHz DDR3. iOS 10.10.1 (14B25). My mac is running slow and have ran EtreCheck. Please help me fix my mac. Thanks!

    Macbook Pro Mid 2009 Processor 2.26 GHz Intel Core 2 Duo, Memory 2 GB 1067 MHz DDR3. iOS 10.10.1 (14B25). My mac is running slow and have ran EtreCheck. Please help me fix my mac. Thanks!
    Problem description:
    My mac has been very slow lately. Any suggestions?
    EtreCheck version: 2.1.2 (105)
    Report generated December 14, 2014 at 8:15:29 PM PST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2009) (Verified)
      MacBook Pro - model: MacBookPro5,5
      1 2.26 GHz Intel Core 2 Duo CPU: 2-core
      2 GB RAM Upgradeable
      BANK 0/DIMM0
      1 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      1 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 9400M - VRAM: 256 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 0:54:52
    Disk Information: ℹ️
      Hitachi HTS545016B9SA02 disk0 : (160.04 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      MacHD (disk0s2) / : 159.05 GB (49.15 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HL-DT-ST DVDRW  GS23N 
    USB Information: ℹ️
      Apple Inc. Built-in iSight
      Apple Internal Memory Card Reader
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Startup Items: ℹ️
      DVD3EnablerService: Path: /Library/StartupItems/DVD3EnablerService
      Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
      [failed] com.apple.AirPlayUIAgent.plist [Details]
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.coreservices.appleid.authentication.plist [Details]
      [failed] com.apple.icloud.fmfd.plist [Details]
      [failed] com.apple.secd.plist [Details]
      [failed] com.apple.security.cloudkeychainproxy.plist [Details]
      [failed] com.apple.telephonyutilities.callservicesd.plist [Details]
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.ctkd.plist [Details]
      [failed] com.apple.icloud.findmydeviced.plist [Details]
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.nehelper.plist [Details]
      [failed] com.apple.softwareupdate_download_service.plist [Details]
      [failed] com.apple.wdhelper.plist [Details]
      [failed] com.apple.xpc.smd.plist [Details]
    Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist [Support]
      [invalid?] com.oracle.java.Java-Updater.plist [Support]
      [not loaded] com.teamviewer.teamviewer.plist [Support]
      [not loaded] com.teamviewer.teamviewer_desktop.plist [Support]
    Launch Daemons: ℹ️
      [running] com.adobe.ARM.[...].plist [Support]
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.google.keystone.daemon.plist [Support]
      [invalid?] com.oracle.java.Helper-Tool.plist [Support]
      [not loaded] com.teamviewer.teamviewer_service.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [invalid?] com.nds.pcshow.plist [Support]
      [invalid?] com.nds.pcshow.uninstall.plist [Support]
    User Login Items: ℹ️
      None
    Internet Plug-ins: ℹ️
      WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Support]
      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
      AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
      iPhotoPhotocast: Version: 7.0
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
    Time Machine: ℹ️
      Mobile backups: OFF
      Auto backup: NO - Auto backup turned off
      Volumes being backed up:
      MacHD: Disk size: 159.05 GB Disk used: 109.90 GB
      Destinations:
      KINGSTON [Local]
      Total size: 30.88 GB
      Total number of backups: 0
      Oldest backup: -
      Last backup: -
      Size of backup disk: Too small
      Backup size 30.88 GB < (Disk used 109.90 GB X 3)
    Top Processes by CPU: ℹ️
          6% WindowServer
          0% AppleSpell
          0% SystemUIServer
          0% powerd
          0% Google Chrome
    Top Processes by Memory: ℹ️
      131 MB softwareupdated
      112 MB Google Chrome
      41 MB Finder
      34 MB Google Chrome Helper
      32 MB WindowServer
    Virtual Memory Information: ℹ️
      51 MB Free RAM
      587 MB Active RAM
      551 MB Inactive RAM
      350 MB Wired RAM
      10.96 GB Page-ins
      865 MB Page-outs
    Diagnostics Information: ℹ️
      Dec 14, 2014, 07:37:58 PM Install Adobe Flash Player_2014-12-14-193758_[redacted].crash
      Dec 14, 2014, 07:21:27 PM Self test - passed

    Please describe the problem in as much relevant detail as possible. The "etrecheck" fad hasn't made that step any less necessary. The usual results of posting etrecheck output on this site without a full description of the problem are very poor.
    The many "failed" warnings that etrecheck sometimes spews mean nothing. Those warnings are not a reason to reinstall the OS, or to do anything else at all. They should be ignored.
    The better your description of the problem, the better the chance of a solution.
    For example, if the computer is slow, which specific actions are slow? Is it slow all the time, or only sometimes? What changes did you make, if any, just before it became slow? Have you seen any alerts or error messages? Have you done anything to try to fix it? Most importantly, do you have a current backup of all data? If the answer to the last question is "no," back up now. Ask if you need guidance. Do nothing else until you have a backup.

  • Help viewer is very slow - 'Mac Help' questions never answer

    Does the Help function not work in OS 10.4.4? I can only get answers in some 3rd party applictions but not Mac Help.
    Anyone know why???

    Hello Terry,
    Try this...
    Help
    With thanks to Dr S
    Cheers
    Ian

  • Why in Mac Os Lion is very slow to clean the "basket"

    why in Mac Os Lion is very slow to clean the "basket"

    Check in Finder > Preferences > Advanced tab > uncheck "Empty Trash securely".
    Regards,
    Captfred

  • Why is my mac mini so slow?

    Hello everybody.
    I recently bought a mac mini 1.66 Ghz Intel Duo Core with 1gb Ram, OSX 10.4.6.
    I installed it with all the softwares that I need for my work and that used to work perfectly well on my 1ghz G4: Adobe CS2, Fontlab, FireFox, Font Explorer. I frequently work with 4-5 simultaneouly running apps (one or two big like indesign and illustrator and 2 or 3 smaller ones like ichat, font explorer and Itunes), but it seems to slow down the computer a lot especially when it comes to switching frome one app to another. My old G4 used to be quite quicker.
    Is there anything I can do to fix that or is it normal? Is it going to change with upcoming updates of the OS?

    None of Adobe's applications are recompiled for Intel processors, meaning they will run under the Rosetta emulation layer. This will result in significantly slower performance, even compared to an old G4. As of now, there is nothing you can do about this until Adobe releases Univeral Binaries for their software. As for the other applications you use, you need to make sure the versions you have are indeed Universal Binaries. Firefox is now a Universal Binary, but I don't know about Fontlab/Font Explorer. But my guess is that you're running all your software as PowerPC under Rosetta - that's why your computer is so slow.

  • Why my Mac Pro 2009 became too slow after updated Yosemite?

    Why my Mac Pro 2009 became too slow after updated Yosemite?

    When the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Why my Mac Pro hard drive noise and too slow?

    Why my Mac Pro hard drive noise and too slow? Totally 8 gb speed system but now very slow . Please give some suggestions

    Another thing you can do in Lion (and ML) is click on the "Info" button in Disk Utility to get the SMART status of the drive.It's more detailed now than it used to be and it might tell you if something is wrong.
    A lot can go wrong with a hard drive which is why I tend to point people to the downloads section of the following web site:
    http://scsc-online.com
    They have a free hard drive troublleshooting download book there. I reccommend people download that before asking questionis because there are tons of problems that can act like hard drive problems when there's nothing wrong with the system at all. For example, how full is the drive? How many applications are running? What's the status of Spotlight indexing? How many apps are you running? How much memory do you have?
    I could probably think up 20 or 30 more if needed.

  • Please help my mac is so slow coming up and going to different places. the flower keeps coming up all the time.

    Please help my mac is so slow coming up and going to different places. the flower keeps coming up all the time?????

    I'm having this problem but only online. I've confirmed that it is the computer (2007 MacBook), and it only happens when I'm using wi-fi connection. My other MacBook (2010) is connecting with wi-fi fine, and when I plug this MacBook into the ethernet connection it is also doing fine. I've re-started, check the memory, deleted cookies, histories, gone as far as uninstalling and re-installing browswers. Used the System Preferences network diagnostics and got an "all good". Ideas appreciated.

  • Why is Mac OS X 10.7 so much slower than Snow Leopard? It isnt smooth, applications are slow and most dont respond, and dowloads take hours, minutes.

    Why is Mac OS X 10.7 so much slower than Snow Leopard? It isnt smooth, applications are slow and most dont respond, and dowloads take hours, not minutes.

    Something is seriously wrong with your installation or you are critically low on RAM, like below 2 GB.
    How much RAM is in your machine?
    Have you tried a Recovery?

Maybe you are looking for

  • Adobe After Effects CS5.5-Warp Stabilizer analyzes but doesn't Stabilize.

    First of all,Hello everyone.I'm new around here.Hope you all having a good time. The problem is that when I hit the Stabilize Motion button, it starts to analyze in step 1 but when it finishes and skips to step 2 , stabilizing part takes just 3 secon

  • FAQ: What is the Adobe Photoshop CS6 beta?

    The Adobe Photoshop CS6 software beta contains features from the next shipping version of Adobe Photoshop software, the professional standard in digital imaging, to be released in spring 2012. The Photoshop CS6 beta is available to our customers on b

  • JS CS3 How to apply wrap options to selected textframes

    If you manually select a number of textframes and then click on the wrap around bounding box option for example it is applied to all the selected items. To do this in a script can it be done without looping through each selection? For example: var my

  • How hard to switch out a motherboard?

    My beloved, trustworthy, amazing Powerbook Ti just died on me after five years of uncomparable service. I only had to purchase one replacement battery, the screen was still perfection, and so on... (Can you tell I'm in complete mourning?) It has been

  • Automatic confirmation of schedule line in order

    Hi Guru      I have requirement to configure, While craeting a sales order of 500 TO I have only 400 to in stock so i can only confirm schedule line pertaining to 400  TO, after creating a order another 100 TO has been logged as production. How auto