Why is maverick asking for my billing information
Why is mavrick asking for my billing information? It does not tell me how much it is going to charge me. I thought Mavrick was free?
It is free, but if there is missing info in your account information, it asks demands that you fix it.
Similar Messages
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Why am i being asked for my billing information when i want to download a free app?
Why am I being asked for my billing information when i want to download a free app?
Because you have not entered billing information and it is required to confirm you are in the country which you are attempting to acquire content from.
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I tried downloading a free app and it asked for my billing information and when I entered it, it said that there was a billing problem with a previous purchase and I have to update it. I keep updating it and it wont let me verify it and I cant get any apps even if they are free, and I just Deleted some apps to make room for my new upate!
The message says: "The payment method has been denied, try another method"
I'm living in the same country and city since I was born, so I don't think the location is the problem.
And yes, I paid with the card a meal in Burguer King today. And nothing more. -
Why is it asking for my billing info but the app is free how do I turn this off?
Why is it asking for my billing info but the app is free how do I turn this off?
possibly to verify age or perhaps the app has "add on" features that cost and they would need to know where to bill these to if you wanted them
I know you can store your billing details, even a credit card number, securely within your iTunes account to prevent you from getting this prompt for future apps -
It shows that I have $25 on my itunes account but when I try to purchase a song it asks for my billing information. I want to use the gift card not pay for it from my credit card. Help!
Get on a computer with iTunes. Click on your email in the iTunes Store, and hit account. Change billing info to None as card type, make sure billing address is correct, and hit done. It will then save, and allow you to make your purchases.
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Cant figure out why my phone is asking for my billing information for a free application.
When i try to download an application, my iPhone keeps telling me to sign in to view billing information and it brings up my debit card information. Then it doesnt let me do anything, even when the applications are free. Why is it doing this?
Apple verifies your billing information with each download regardless of free or paid.
From the iTunes menu bar (on your computer) click Store / View My Account / Edit Payment Information.
Make sure your debit card number is correct as well as the security code and expiration date then click Done. -
HT5622 Keep asking for my billing details and I enter them correctly and it won't proceed?
Keeps asking for my billing information and it won't proceed after I enter it although the details are correct
http://support.apple.com/kb/ht1918 <--- changing iTunes method of payment
http://support.apple.com/kb/HT5552 <--- iTunes Store approved methods of payment -
Why can i not access my billing information?
When i attempt to buy movies or songs on iTunes I am asked to click on billing information after i have signed in with my apple id. When i do this, however, the same box reappears asking the very same thing no matter how often i sign in with my id and click on billing information. My apple id and payment method are working on my iphone. I can still purchase songs. What do I need to do to enable this on my mac book?
The same thing happens to me on my MacBook Pro. I was able to purchase a song from the iTunes Store yesterday, August 7, 2012, but not today. Unlike claireoh, I was not able to purchase a song using my iPhone either. The same dialog box, asking for my billing information kept on popping up.
I logged into my Apple ID account and made sure my credit card information was correct. I even re-entered my credit card number and the 3 digit security code. I logged in and out of my account in iTunes. I rebooted my MacBook Pro. Nothing worked.
I have several iTunes Gift cards from other countries and was able to buy a song from the Canada iTunes Store without a problem with a different Apple ID. -
OS X Mavericks is offered as a free download, why is apple asking for a credit card number?
Can someone tell me why apple is asking for a credit card number to download the Free OS X Mavericks?
Yes. This is what it says.
Resolution
You might not be able to see or select the None payment option for one of these reasons. If you don’t want to use a credit card, you can use another form of payment, such as a gift card.
If you have an unpaid balance or payment due
You can't select None as your payment type until you pay your balance. To see which order you need to pay for,view your purchase history on a Mac or PC. When you sign in to the store, you might see a message that there was a billing issue with your last order. Click the Billing Info button to see the order.
After you pay for the order, you can change your payment information to None.
If you’re using the iTunes Store or App Store for the first time
If you’re using the store for the first time with an existing Apple ID, you must provide a payment method. After you create the account, you can change your payment information to None.
If you’re creating a new Apple ID, you might be able to create an account without entering your credit card details.
If you changed your country or region
When you change the country or region of an existing Apple ID, you must provide a payment method and update your billing options. If you want to remove your payment method after you change the country or region, you canchange your payment information to None.
She hasn't changed countries nor regions, she's not using the either store for the first time, nor does she owe anything. She doesn't have a gift card. She's just a person without a credit card. She did have one, and now she doesn't. -
Why are you asking for my Visa card information when I have a balance on my iTunes gift card?
Why are you asking for my Visa card information when I have a balance on my iTunes gift card?
Either because you're trying to buy some sort of gift, or the iTunes Store servers are checking the validity of your account and won't charge the card, or there's a problem at Apple's end.
(99821) -
I have created an apple id on my pc but when i'm trying to download free apps from itunes store it's asking for credit card information which i don't have, that's why i went through apple support there i found "if you don't have credit card then click on none option but the problem is there isn't any none option so plzzzz some help me?
If you have an existing ID, & you don't want to use a credit card, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a new ID by following the directions here, EXACTLY:
http://support.apple.com/kb/ht2534 -
When I try to download a "FREE" app is ask for my billing details, I put in the "CORRTECTLY" and it declines it, why ?????
You normally need to provide some sort of payment method (in part as proof of residence in the country) before you can get even the free apps. It is possible to set up a new iTunes Store account just for free apps, but you have to create a new Apple ID; you cannot use an existing one. If you want to do that, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note again that you can do this only when creating a new Apple ID. You cannot use an existing ID.
You will of course not be able to get anything other than the free content without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
Regards. -
I am trying to set up an iTunes account without a credit card. However when I get to the screen that asks for credit card information, 'none' is not an option. According to the instructions on the website, that should be an option. Any help would be greatly appreciated.
Thanks for the response,
Yes, I followed the instructions to the letter. But it asks for credit information anyway and 'none' is supposed to be an option when setting up an account 'with no credit card'.
I have two new iphones, the first one set up as expected, where 'none' was an option. Now that I'm attempting to set up the second with different information, there is no 'none', only Mastercard,Visa, AmerX, Discover and Paypal.
My wife is ready to throw hers out the window, help me stop her... -
When i try to buy an app from the app store it ask for my billing imformation and when i type everything in it tells me the imformation does not match my bank records. Ive also tried using my wifes card to buy apps and it says the same thing. Any ideas?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Are you putting in the address where the bank sends the monthly statement?
Apple's servers are very picky about the format of the address. If you live in the USA, then the server is expecting the style that the US Postal Service uses. One way to do this is to use the USPS ZIP Code lookup service;
https://tools.usps.com/go/ZipLookupAction!input.action
Enter the address to look up the ZIP code and then copy the exact USPS output into your iTunes account information. -
Why is iTunes asking for security questions?
Why is iTunes asking for security questions?
Hello Loopdog,
Thanks for using Apple Support Communities.
Apple uses security questions to provide you with a secondary method to identify yourself online or when contacting Apple Support.
For more information on this, take a look at this article:
Apple ID: Security and your Apple ID
http://support.apple.com/kb/ht4232
Best of luck,
Mario
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